Understanding your printer Use the: When you want to: 1 Paper support Load paper in the printer. 2 Power button Turn the printer on or off, or cancel a print job. 3 Paper exit tray Stack paper as it exits the printer. 4 Front cover Change cartridges. 5 Paper guide Make sure paper feeds correctly into the printer. 6 Paper feed button Feed a sheet of paper through the printer. 7 USB cable Connect your printer to a computer. 8 Power supply Supply power to the printer.
Appendix Dell technical support policy Contacting Dell Warranty and return policy Dell technical support policy Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer unit and all Dell-installed hardware.
Finding information Refer to: When you need help with: Setup Diagram Setup information. Drivers and Utilities CD Drivers for your inkjet printer. Documentation and drivers are already installed on your printer when shipped from Dell. You can use the CD to uninstall/reinstall drivers or access your documentation. Readme files may be included on your CD to provide last-minute updates about technical changes to your printer or advanced technical reference material for experienced users or technicians.
Dell™ Personal Inkjet Printer J740 User's Guide Click the links to the left for information on the features and operation of your printer. For information on other documentation included with your printer, see Finding information. To order ink or supplies from Dell: 1. Double-click the icon on your desktop. 2. Visit Dell's cartridge ordering Web site at www.dell.com/supplies or order Dell printer supplies by phone. For best service, have your Dell printer Service Tag available.
Maintenance Ordering supplies Replacing an ink cartridge Aligning the ink cartridges Cleaning ink cartridge nozzles and contacts Ordering supplies Your Dell Personal Inkjet Printer J740 comes with software installed to detect the ink levels in the printer. During a print job, a screen appears on your computer to warn you if the ink levels are low. To order more ink, follow the instructions on the screen or visit the Dell Web site at www.dell.com/supplies.
4. Remove the old cartridge. Store it in an air-tight container or dispose of it by placing it inside the recycling bag that came with your new ink cartridge and mailing the recycling bag to Dell. 5. If you are installing a new cartridge, remove the sticker and tape from the bottom of the cartridge. NOTICE: Do not touch the gold contact area on the cartridge. 6. Insert the new cartridge.
If you are not satisfied with the print quality of your document, make sure you: l Use the appropriate paper for the document. For example, use photo paper if you are printing photos. l Use paper that is bright white or coated. l Select a higher print quality. a. From your program, click File ® Print. The Print dialog box appears. b. From the Print dialog box, click Properties, Preferences, or Options. c. From the Quality/Speed area on the Quality/Copies tab, select Better or Best.
h. Let the nozzles and contacts dry completely. i. Reinsert the ink cartridges and wait five minutes before printing. j. Clean the ink nozzles. For help see step 2. k. Print your document again. l. m. If the print quality does not improve, repeat step 3 up to two more times. If print quality is still not satisfactory, replace the ink cartridges. For information on ordering supplies, refer to the Owner's Manual, or open the Dell Printer Solution Center.
Regulatory notices Federal Communications Commission (FCC) compliance information statement The Dell Personal Inkjet Printer J740 has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950. Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Using the printer Loading paper Loading paper To load most types of paper: 1. Place the paper against the right side of the paper support with the print side facing you and the top of the paper feeding into the paper support. 2. Squeeze and slide the paper guide to the left edge of the paper. NOTE: Do not force paper into the printer. NOTE: To avoid smearing ink, remove each transparency or photo from the paper exit tray before the next one exits the printer.
l 20 sheets of banner paper The blank side faces you. The banner paper is designed for use with inkjet printers. Before you begin printing, see the information below about how much paper the printer exit tray can hold.
Printer specifications Overview Physical specifications Environmental specifications Power consumption and requirements Operating system support Memory specifications and requirements Paper Cables Overview Base memory 16 MB Maximum memory 16 MB Emulation Host based data stream printing Connectivity USB Duty cycle (average) 3000 pages/month Duty cycle (maximum) 5000 pages/month Printer life 36,000 pages or one year (Letter size 5% coverage) Physical specifications Physical dimension 210mm (
Rated AC input 100V–220V Rated frequency 50/60 Hz Minimum AC input 99V AC Maximum AC input 255V AC Maximum input current 1.5A Average power consumption 11.7W Operating system support The Dell Personal Inkjet Printer J740 supports: Microsoft Windows XP Windows 2000 Memory specifications and requirements Your operating system must meet the minimum system requirements.
Troubleshooting Understanding error messages and flashing lights Resolving unsuccessful or slow printing Clearing paper misfeeds or jams Solving print quality problems Solving specialty media problems If your printer has a problem, make sure: l Your printer is on. l You removed the stickers and tape from the bottom of the ink cartridges. For help, see Replacing an ink cartridge. l The paper is loaded correctly. For help, see Loading paper. l You installed both of the ink cartridges.
If the paper feed button is blinking slowly, the printer is out of paper: 1. Load paper. For help, see Loading paper. 2. Press the paper feed button. If the paper feed button is blinking rapidly, the printer has a paper jam. For help, see Printer has a paper jam. The power button is blinking The ink cartridge carrier is stalled. 1. Check your computer screen for error messages. 2. Turn the printer off. 3. Wait a few seconds, and then turn the printer back on.
4. From the list of ports, select the USB printer port. If the USB port is not listed, uninstall and then reinstall the printer software. 5. 6. l Click Apply. Click OK. 3. 4. 5. 6. 7. Click the Ports tab. From the list of ports, select the USB printer port. If the USB port is not listed, uninstall and then reinstall the printer software. Click Apply. Click OK. Make sure you have not installed multiple copies of the printer software: a. Microsoft® Windows® 2000: Click Start ® Settings ® Printers.
The following topics can help you clear misfeeds or jams. Paper misfeeds or multiple sheets feed Make sure: l Your paper is recommended for inkjet printers. l The edges of your paper are not curled. l A piece of paper from a previous print job is not jammed. l You do not load too many sheets of paper. Depending on the weight of the paper, you can load up to: ¡ 150 sheets of plain paper ¡ 10 transparencies, envelopes, or cards ¡ 25 labels l You do not force the paper into printer.
If print quality is unsatisfactory, you may need to adjust your margin settings, select a higher print quality, align the ink cartridges, or clean the nozzles. The following topics can help you improve an unsatisfactory document. Print is too dark or smudged l Make sure the paper is straight and not wrinkled. l Let the ink dry completely before handling the paper. l Make sure the paper type and paper size settings in the printer software match the paper loaded in the printer.
c. Select the document you want to cancel. d. From the Document menu, click Cancel. l Repeat steps c through d for each document. l Align the ink cartridges. For help, see Aligning the ink cartridges. l Clean the ink cartridge nozzles and contacts. For help, see Cleaning ink cartridge nozzles and contacts. Colors on the printout differ from the colors on the screen l A cartridge may be low on ink. Check the ink levels in the Dell Printer Solution Center. l Use a different paper brand.
l Select a higher printer quality from the Quality/Copies tab of Print Properties. l Clean the ink cartridge nozzles and contacts. For help, see Cleaning ink cartridge nozzles and contacts.
