Service Manual
Table Of Contents
- Precision 3660 Tower Service Manual
- Contents
- Working inside your computer
- Removing and installing components
- Recommended tools
- Screw list
- Major components of Precision 3660 Tower
- Side cover
- Front bezel
- 3.5 in. hard-drive assembly
- Removing the 3.5-inch hard-disk drive assembly (Bay-1)
- Removing the 3.5-inch hard-disk drive assembly (Bay-2)
- Removing the 3.5-inch hard-disk drive bracket
- Installing the 3.5-inch hard-disk drive bracket
- Installing the 3.5-inch hard-disk drive assembly (Bay-2)
- Installing the 3.5-inch hard-disk drive assembly (Bay-1)
- Solid-state drive
- WLAN card
- WLAN antenna
- Coin-cell battery
- Memory module
- GPU end holder
- Expansion card
- Power-supply unit
- Processor fan and heat-sink assembly
- Liquid cooler
- Processor
- Chassis fan
- Power button
- Intrusion switch
- Intrusion speaker
- System board
- Software
- System setup
- Troubleshooting
- Getting help and contacting Dell
System board TPM settings through BIOS
Service replacement system boards replaced in the field default to TPM enabled. This setting is generally applicable for most
computers in the Rest of the World, and technicians are not required to change it.
Technicians need to select the "Enable Firmware/Integrated TPM - for Regional Restrictions" when a tech sheet is received
with the service replacement system board. This permanently disables the Discrete "Hardware" TPM and this mainly applies to
China region.
SupportAssist diagnostics
About this task
The SupportAssist diagnostics (previously known as ePSA diagnostics) performs a complete check of your hardware. The
SupportAssist diagnostics is embedded in the BIOS and is launched by it internally. The SupportAssist diagnostics provides a set
of options for particular devices or device groups. It allows you to:
● Run tests automatically or in an interactive mode.
● Repeat tests
● Display or save test results
● Run thorough tests to introduce additional test options and provide extra information about the failed device(s)
● View status messages that indicate if the tests are completed successfully
● View error messages that indicate if problems were encountered during the test
NOTE:
Some tests are meant for specific devices and require user interaction. Ensure that you are present in front of the
computer when the diagnostic tests are performed.
For more information, see SupportAssist Pre-Boot System Performance Check.
Diagnostic LED behavior
Table 21. Diagnostic LED behavior
Blinking pattern
Problem description Suggested resolutionAmber White
1 2 Unrecoverable SPI Flash
Failure
2 1 CPU failure
● Run the Dell Support
Assist/Dell Diagnostics
tool.
● If problem persists,
replace the system board.
2 2 System board failure (included
BIOS corruption or ROM
error)
● Flash latest BIOS version
● If problem persists,
replace the system board.
2 3 No memory/RAM detected
● Confirm that the memory
module is installed
properly.
● If problem persists,
replace the memory
module.
2 4 Memory/RAM failure
● Reset the memory module.
● If problem persists,
replace the memory
module.
2 5 Invalid memory installed
● Reset the memory module.
90 Troubleshooting