User's Manual
Table Of Contents
- Product Overview
- Features and Benefits
- Reduce Cable Bulk
- KVM Switching Capabilities
- Multiplatform Support
- True Serial Capabilities
- Local and Remote User Interfaces
- Virtual Media and Smart Card-capable Switches
- On-board Web Interface
- Access the Switch Using a Standard TCP/IP Network
- Encryption
- Video
- Flash Upgradeable
- Tier Expansion
- Avocent Management Software Plug-in
- FIPS cryptographic module
- Sample Configuration
- Safety Precautions
- General
- LAN Options
- Features and Benefits
- Installation
- Local and Remote Configuration
- Local User Interface (UI)
- OBWI
- Using the User Interfaces
- Launching a Session
- Scan Mode
- Viewing System Information
- RCS Tools
- Network Settings
- DNS Settings
- NTP Settings
- SNMP Settings
- Auditing Event Settings
- Setting Event Destinations
- Ports - Configuring SIPs
- Power Device Settings
- Local Port UI Settings
- Modem Settings
- Setup Settings - Port Security
- Sessions
- Setting Up User Accounts
- LDAP
- Override Admin
- Active Sessions
- The Video Viewer Window
- LDAP Feature for the RCS
- The Structure of Active Directory
- Standard Schema versus Dell Extended Schema
- Standard Installation
- Configure the Override Admin Account
- Configuring DNS Settings
- Configuring the Network Time Protocol (NTP) Settings
- Configuring the LDAP Authentication Parameters
- Enabling LDAP Authentication
- Entering Authentication Parameters - Operational Modes
- Entering Extension Options - Active Directory LDAP
- Entering Authentication Parameters - Standard LDAP
- Entering Authentication Parameters - Custom IP Port Assignments
- Completing LDAP Configuration
- Secondary LDAP Settings - Standard Configuration
- Setting up the RCS for performing Standard LDAP queries
- Search Configuration Settings
- Query Mode Selection Settings
- Group Configuration Parameters
- Secondary LDAP Settings - Active Directory Configuration
- LDAP SSL Certificates
- CA Certificate Information Display
- Configuring Group Objects
- Configuring Active Directory with Dell Schema Extensions to Access Your RCS
- Adding Users and Privileges to Active Directory with Dell Schema Extensions
- Using Dell Association Objects Syntax
- Console Redirection Access Security
- Using Active Directory to Log In to the RCS
- Target Device Naming Requirements for LDAP Implementation
- Frequently Asked Questions
- Appendix A: Terminal Operations
- Appendix B: Using SIPs
- Appendix C: MIB and SNMP Traps
- Appendix D: Cable Pinouts Information
- Appendix E: UTP Cabling
- Appendix F: Sun Advanced Key Emulation
- Appendix G: Technical Specifications
- Appendix H: Technical Support
- Bookmarks
H
Appendix H: Technical Supportxxx | xxx177
Appendix H: Technical Support
Our Technical Support staff is ready to assist you with any installation or
operating issues you encounter with your Dell product. If an issue should
develop, follow the steps below for the fastest possible service.
To resolve an issue:
1 Check the pertinent section of this manual to see if the issue can be
resolved by following the procedures outlined.
2 Check our web site at dell.com/support to search the knowledge base or use
the on-line service request.
3 Call the Dell Technical Support location nearest you.