Owner's manual
Table Of Contents
- Product Overview
- Installation
- Basic Software Operation
- Viewing Your System in the Explorer
- Customizing the Window Display
- Adding a Remote Console Switch (Dell or Avocent)
- Accessing Your Remote Console Switch
- Launching the VNC or RDP Viewer
- Changing Server and Switch Properties
- Changing Server and Switch Options
- Organizing Your System
- Customizing the Explorer Window
- Managing Your Local Databases
- Using the Viewer
- Accessing Servers from the RCS Software
- Interacting With the Server Being Viewed
- Viewer Window Features
- Adjusting the Viewer
- Adjusting the Viewer Resolution
- Adjusting the Video Quality
- Minimizing Remote Video Session Discoloration
- Improving Screen Background Color Display
- Setting Mouse Scaling
- Minimizing Mouse Trailing
- Improving Mouse Performance
- Reducing Mouse Cursor Flickering
- Viewing Multiple Servers Using the Scan Mode
- Scanning Your Servers
- Thumbnail View Status Indicators
- Navigating the Thumbnail Viewer
- Using Macros to Send Keystrokes to the Server
- Session Options - General Tab
- Screen Capturing
- Session Sharing Options
- Virtual Media
- Appendix A: Updating RCS Software
- Appendix B: Keyboard and Mouse
- Appendix C: TCP Ports
- Appendix D: Technical Support
- Bookmarks

94xxx | Using the Viewerxxx
Current User Preempted by
Preemption can be
rejected
Remote Console
Switch Administrator
Local User Yes
Remote Console
Switch Administrator
Remote Console Switch
Administrator
Yes
Remote Administrator Local User No
Remote Administrator Remote Administrator Yes
Remote Administrator
Remote Console Switch
Administrator
No
Local User Remote Administrator Yes
Local User
Remote Console Switch
Administrator
Yes
Preemption of a Remote User by a Remote Administrator
If a remote administrator attempts to access a server that is being accessed by a
remote user, a message appears asking that the administrator wait while the user
is informed that they will be preempted. The remote user cannot reject the
preemption request and will be disconnected. The time period given before
disconnection is defined by the Video session preemption timeout setting in
the Session dialog box.
NOTE: No time period will be displayed in cases where the server being
viewed is attached to an Avocent switch.
Preemption of a Local User/Remote Administrator by a Remote
Administrator
If an administrator attempts to access a server that is being accessed by the
local user or by another remote administrator with equal privileges, the currently