Owner's manual
Table Of Contents
- Product Overview
- Installation
- Basic Software Operation
- Viewing Your System in the Explorer
- Customizing the Window Display
- Adding a Remote Console Switch (Dell or Avocent)
- Accessing Your Remote Console Switch
- Launching the VNC or RDP Viewer
- Changing Server and Switch Properties
- Changing Server and Switch Options
- Organizing Your System
- Customizing the Explorer Window
- Managing Your Local Databases
- Using the Viewer
- Accessing Servers from the RCS Software
- Interacting With the Server Being Viewed
- Viewer Window Features
- Adjusting the Viewer
- Adjusting the Viewer Resolution
- Adjusting the Video Quality
- Minimizing Remote Video Session Discoloration
- Improving Screen Background Color Display
- Setting Mouse Scaling
- Minimizing Mouse Trailing
- Improving Mouse Performance
- Reducing Mouse Cursor Flickering
- Viewing Multiple Servers Using the Scan Mode
- Scanning Your Servers
- Thumbnail View Status Indicators
- Navigating the Thumbnail Viewer
- Using Macros to Send Keystrokes to the Server
- Session Options - General Tab
- Screen Capturing
- Session Sharing Options
- Virtual Media
- Appendix A: Updating RCS Software
- Appendix B: Keyboard and Mouse
- Appendix C: TCP Ports
- Appendix D: Technical Support
- Bookmarks

Using the Viewerxxx | xxx95
connected user can accept or reject the preemption request. A message appears
asking the connected local user or remote administrator whether they want to
accept the preemption request. If the preemption request is rejected a message
appears informing the remote administrator that their request has been rejected
and that they cannot access the server.
NOTE: If the server being viewed is attached to an Avocent switch, the user is
not given the option to accept or reject preemption.
NOTE: In scenarios where a preemption request can be rejected, the
Session Preemption Request dialog box will appear. This dialog allows you
to accept the preemption request by clicking the Accept button or to reject the
preemption request by clicking the Reject button or by closing the dialog box.
To preempt the current user, complete the following steps:
1 Click the Devices button in the Explorer.
2 Complete one of the following steps:
• Double-click on the target device in the Unit list.
• Select the target device, then click the Connect Video button.
• Right-click on the target device. Select Connect Video from the pop-up
menu.
• Select the target device and press Enter.
When another user is viewing this target device, a message indicates
that the target device is already involved in a KVM session.
If the switch has connection sharing enabled, you are given the option
to share the session. For information about connection sharing, see
"Preemption Mode". If your access rights (as compared with those of
the primary user) allow it, you are prompted to either share or preempt
the existing session.
3 If the option is available, select Preempt.
4 Complete one of the following steps: