User's Manual

5
Manual Collection
If you are not able to collect data using Lasso GUI, then you can manually collect the data. To perform manual collection,
login to the required device and run the device specific commands. You can manually collect data for the following
devices:
• Storage Arrays
• Fibre Channel Switches
• Ethernet and FCoE Switches
• Tape Libraries
• Attached Hosts
• Enclosures
• Management and Monitoring Software
Manually Collecting Data For Storage Arrays
You can collect the information for the following types of Storage Arrays:
• Celerra
• CLARiiON
• MD Series
• EqualLogic
• EQL FluidFS NAS
• PV FluidFS NAS
Manually Collecting Data For Celerra Device
Make sure that the following environment variables are set:.
• NAS_DB=/nas
• export NAS_DB
• PATH=$PATH:$NAS_DB/bin
• export PATH
To collect Celerra device information manually:
1. Using SSH, login to Celerra device as a root user.
2. Run the following command:
/nas/tools/collect_support_materials
The server and event log collection file (support_materials*.zip) is generated in the
/nas/var/emcsupport/ directory.
3. Run the following command:
/nas/tools/.get_spcollect
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