User's Manual

Dell Technical Support Information
Field Description
Case Number Enter service request number. This is optional
Dell PM Mail ID Enter Dell PM email ID. This is optional.
Click Previous to display the Welcome to Lasso page.
Your Company Contacts
In this page, provide the company contact details, edit the contact details, and click Continue.
NOTE: Fields with an asterisk are mandatory.
Your Company Contacts
To edit the information of the company contact, click Edit available next to the contact. Update the required fields and
click Update Contact to save the updates. Else, click Cancel.
To remove a contact, click Delete available next to the contact. Click Yes in the “Do you wish to delete the Customer
Contact information for <contact name>?” to remove. Else, click No.
Edit Contact Information
Field Description
Name Enter the company contact name.
Title Enter the designation of the contact.
Email Address Enter the E-mail address of the contact.
Primary Phone Number Enter the primary phone number of the contact. Select the
type of phone number entered from the drop down list.
Secondary Phone Number Enter the secondary phone number of the contact. Select
the type of phone number entered from the drop down list.
Click Save New Contact to save the entered information. Else, click Cancel. The saved contact is displayed in the Your
Company Contacts section.
Click Previous to display the Your Company Information page.
Your Hardware Environment
In this page, select the type of devices in your SAN environment for Lasso to collect the data and click Continue.
Field Description
Storage Arrays Select this option to collect data for the storage arrays.
Fibre Channel Switches Select this option to collect data for the fibre channel
switches.
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