Dell Lasso Version 4.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc. All Rights Reserved.
Contents 1 Introduction..................................................................................................................................7 What's New In This Release.................................................................................................................................... 7 Key Features............................................................................................................................................................. 9 Supported Devices.......
Your Hardware Environment: Hosts................................................................................................................. 37 Your Hardware Environment: Enclosures........................................................................................................ 38 Your Hardware Environment: Management & Monitoring Software...............................................................39 Your Hardware Environment: Wireless Controllers..............................................
Manually Collecting Data For PowerConnect Controller........................................................................................62 6 Collecting Data Using CLI........................................................................................................ 63 Collecting For Single Device Using CLI...................................................................................................................64 7 Troubleshooting...........................................................
GNU GENERAL PUBLIC ..........................................................................................................................................96 Preamble.................................................................................................................................................................96 GNU GENERAL PUBLIC LICENSE TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION..........................................................................................
Introduction 1 Lasso is a Windows-based client and server utility that automates the collection of hardware, software, and storage logs and configuration from servers, disk arrays (EqualLogic, PowerVault MD-series, and EMC), Fibre Channel switches (Brocade, McData, and Cisco), Ethernet, and FCoE Switches (Power Connect Cisco, Brocade, and Force 10). After Lasso collects the data, it parses the data into XML and HTML formats. The data is then packaged along with the collected data and encrypted.
– Clusters – Hosts – • • 8 * NIC Information * Adapter Information Virtual Machines * VM Tools * VM Network information – DataStores – License Information Support to collect, parse, and view SAN configuration report for Dell VRTX chassis.
– LACP Information – Out of Band Management Information – Chassis Hardware (only applicable for Chassis models) * Manufacturing * Line Cards * RPM Cards * SFM Cards – Spanning Tree MST Information – Spanning Tree RSTP Information – Spanning Tree PVST Information • Support to collect data for SAN HQ devices and also support the same IP address in "Host" and "Management and Monitoring" pages.
• • Parse and view SAN configuration report to analyze issues for followig FCoE switches: – PowerConnect B8000 model switches – Brocade 8000 models View SAS HBA card information in the SAN configurations report for MD-series storage connected to Windows 2012 host. – Collect and parse diagnostic information and logs from Windows 2012 server with or without Hyper-V enabled. • View PowerConnect switches front port stacking information for 7000, M6348, and 8000 series in SAN configurations report.
• Stop default upload of the report using Lasso CLI. • Collect, parse, and view Force 10 switch model S4810 with firmware version Kaveri version 8.3.12.0. • Lasso support for the latest EMC Reports/Grabs (ESX — 1.3.1, Unix — AIX 4.5.0, HP Unix 4.5.0, Linux 4.5.0, Windows Version 41). • View Windows HIT Kit version 4.5 information in SAN configuration report. • View PS Array Group information for Windows Hit Kit in SAN configuration report.
• Option to re-validate the devices when imported from an existing configuration. • Use of Forced multi-threaded mode of execution for enhanced Lasso performance. • Solution to parse EqualLogic Array if the EqualLogic IP Address last octet is single digit issue. • Secure Site option in the Your Company Information window of the Lasso GUI to remove Customer Identification Information (CII) from XML format of the collection.
Storage Device Fibre Channel Switches Types of Devices • • • EqualLogic Fluid File System (NAS) PowerVault Fluid File System (NAS) Compellent FluidFS NAS • McData and Blade switches except director class switches Cisco 9124 Brocade 200E/4424/300/5100/5300/6520 • • NOTE: Telnet must be enabled on all McData switches for Lasso to collect the data.
Storage Device Types of Devices • Dell VRTX chassis Management & Monitoring Software • • • HIT kit For VMware SAN HQ VCenter 5.0 and 5.1 Wireless Controllers • Dell Networking W–Series Mobility Controllers W-7210, W-7220, W-7240, W-3200, W-3400, W-3600, W-650, W-651, W-6000 NOTE: The SSH and Telnet must be enabled on the controller for Lasso to collect the data.
Operating System Operating System Name NOTE: – • • UNIX systems • • • • • • VMware systems For adequate disk space to store a copy of all event logs and other system data, see ftp:// ftp.emc.com/pub/emcgrab/ Windowsdirectory for more information. – admin$ and c$ share must be enabled for remote commands to execute the program embedded in Lasso. xCmd.exe may be detected as a threat by the remote host if McAfee or AVG are installed.
See Also: • • • • • • • • • • • • • • • 16 Welcome To Lasso Your Company Information Your Company Contacts Your Hardware Environment Storage Arrays Fibre Channel Switches Ethernet Switches Tape Libraries Attached Hosts Enclosures Management and Monitoring Software Wireless Controllers Device Collection Upload Collection Confirmation
Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit support.dell.com. 2. Select your support category. 3. If you are not a U.S.
Installing And Uninstalling Lasso 2 This section provides information to install, modify, repair, and uninstall Lasso. Lasso can be installed using GUI or CLI mode. Prerequisites Before installing Lasso, make sure that the following prerequisites are met: • The user account has Administrator privileges.
5. Click Next to accept the default directory path or click Browse to specify another location, and click Next. The Security Level window is displayed. 6. Select one of the following options and click Next: – Save Environment, Username, and Password — Saves all SAN configuration details, user name, and password. It is recommended to use this option to run Lasso multiple times and avoid re-entering configuration and security details.
To repair Lasso: 1. Double-click the .msi file. The Application Maintenance window is displayed. 2. Select Repair and click Next. The Ready to Repair the Application window is displayed. 3. Click Next. The Updating System window is displayed. 4. Click Finish to exit Lasso. Uninstalling Lasso Lasso can be uninstalled using the GUI or the CLI option.
The Updating System window is displayed. 4. Click Finish on the Lasso has been successfully uninstalled window. Using CLI To uninstall, at the command prompt, set the directory to LassoInstDir and run the command: Using product code: \UninstallLasso.cmd No {8730E93A-33CD-42D7-999A-1031A93CBE0B} /log uninstall.txt NOTE: Make sure to run the file outside the lasso installation directory.
3 Security Lasso is designed to automate data collections from remote systems and depends on network access to these systems. You can run Lasso from a local system that is on the same subnet as the target remote systems. For the successful remote data collection, make sure that there are no firewalls, group policies, security enhanced Linux policies, or other security issues.
Scripts Network Port Windows Collection (UDP ports) 137/138 (NetBIOS), TCP ports 139 (NetBIOS) and 445 (SMB) EqualLogic FluidFS NAS collection SSH (Port 22), FTP (Port 44421) PowerVault FluidFS NAS Collection SSH (Port 22), FTP (Port 44421) Windows uses the utility xCmd. The xCmd uses standard Windows file sharing (UDP ports 137/138 (NetBIOS), TCP ports 139 (NetBIOS) and 445 (SMB). For more information on Windows Port usage, see Microsoft support site.
Using Lasso 4 Lasso compiles information for all the devices in the SAN. It also includes company and site contact information. You can save this information as a configuration file (.xml format) for later use. Lasso collects data for the selected devices and generates a report that can be uploaded to Dell Technical Support site. This section provides information to use Lasso to collect data from the various storage devices in your SAN.
Running Lasso You can run Lasso in the following modes: • GUI – • Start a new configuration – Use an existing configuration – Load the configuration file – Upload an existing collection – Single Device Collection CLI Starting New Configuration Use this option to create a new configuration and generate a report. To collect data using GUI: 1. Click Start → Programs (or All Programs) → Dell → Lasso and click Lasso. The Welcome to Lasso window is displayed. 2.
The status bar displays the collection status. 8. Click the Clock icon next to each device to view the progress. 9. Click Continue once collection is complete. The collected data is packaged and the Your Upload Options window is displayed. 10. You can select the following and click Continue. – To access the collected data file, click Open Location. By default, it is saved in the user profile directory. For example, c:\Users\\Dell\Lasso\results\.
To use an existing configuration: 1. Click Start → Programs (or All Programs) → Dell → Lasso and click Lasso. The Welcome to Lasso window is displayed. 2. Select Use an existing configuration. A drop-down box with the available configurations is displayed. A dialog box displays indicating that background validation is in-progress. 3. Click Continue A message requesting for password is displayed. Enter the password. The Your Company Information window is displayed. 4.
– Password — Enter the password (optional). NOTE: IP/Hostname information is mandatory, if the port used is other than the default. 6. Click Continue. A message is displayed indicating that uploading to Dell is in-progress. 7. Click Finish when the confirmation message is displayed to close the tool.
Field Description NOTE: If the configuration file has array attached Windows-based hosts, a background validation process is automatically run for a few seconds using the host credentials that is locally cached. Upload an existing collection Select this option to upload the collected information from the SAN to Dell Technical Support.
Field Description • • • EMEA APJ Latin America Country From the drop-down menu, select the country where the company is located. Sub Region/State Enter the sub-region or state where the company is located. Dell Technical Support Information Field Description Case Number Enter service request number. This is optional Dell PM Mail ID Enter Dell PM email ID. This is optional. Click Previous to display the Welcome to Lasso page.
Your Hardware Environment In this page, select the type of devices in your SAN environment for Lasso to collect the data and click Continue. Field Description Storage Arrays Select this option to collect data for the storage arrays. Fibre Channel Switches Select this option to collect data for the fibre channel switches. Ethernet & FCoE Switches Select this option to collect data for the ethernet and FCoE switches. Tape Libraries Select this option to collect data for the tape libraries.
Field Description Type of Storage Array Select from the following type of Storage Array(s): • • • • • • • Celerra Enter the details for the following fields: • • • Compellent FluidFS NAS SPA IP/Hostname SPB IP/Hostname Username Password Discover Array Attached Hosts- This option is selected by default. if the Attached Hosts device is selected in the Your Hardware Environment page.
Field Description • MD Series Password Enter the details for the following fields: • • PV FluidFS NAS RAID Ctrl Mgmt 0 IP RAID Ctrl Mgmt 1 IP Enter the details for the following fields: • • • Save as the default Username & Password for additional arrays Management IP Username Password Select this option to save the user name and password authentication information as default for the included arrays. NOTE: This option is disabled when MD Series type is selected.
Field Description • • McData McDataBlade IP/Hostname Enter the IP address or host name of the selected type of switch. Username Enter the user name . Password Enter the password . Use this as the default switch type Select this option to make the selected type of switch as the default. Save as the default Username & Password for additional switches Select this option to save the user name and password authentication information as default for all the switches of the same type.
Field Description • Force10 IP/hostname Enter the IP address or the host name of the switch. Username Enter the user name. Password Enter the password. Enable Password Enter the password. Use this as the default Ethernet switch type Select this option to make the selected type of ethernet switch as the default.
Field Description • TL4000 IP/hostname Enter the IP address or the host name for the selected type of Tape Library. Username Enter the user name. Password Enter the password. Save as the default Username & Password for additional Tape Libraries Select this option to save the user name and password authentication information as default for additional Tape Libraries. NOTE: Only IP address or host name is required for TL2000 and TL 4000.
Field Description • Windows IP/hostname Enter the IP address or the host name for the selected type of host operating system. Username Enter the user name. Password Enter the password. Root Password Enter the root password. Type of Storage Array Select from the following type of Storage Array(s): • • • • • Celerra CLARiiON EqualLogic MD Series Compellent When a storage array is selected, then the array information related to the selected host OS is collected.
To edit the selected enclosure, click Edit available next to the enclosure. Update the required fields and click Update Enclosure to save the updates. Else, click Cancel. To delete, click Delete available next to the enclosure(s). Add/Modify Enclosure information To add or modify the enclosure information, enter the data in the required fields for the selected type of enclosure.
Field Description • SAN HQ • vCenter IP/hostname Enter the IP address or host name of the selected type of software. Username Enter the user name. Password Enter the password. Use this as the default software type Select this option to save the selected software type as the default. Collect ASM/VE logs Select this option to collect the ASM/VE logs for VMware. Domain This field is displayed when the selected type of Software is SAN HQ. Enter the domain information.
Field Description Username Enter the user name. Password Enter the password. Enable Password Enter the password. Save as the default Username & Password for additional Wireless Controllers Select this option to save the user name and password authentication as default for additional Wireless Controllers. NOTE: The Username, Password, and Enable Password credentials are optional for type of Wireless Controllers. Click Previous to display the Your Hardware Environment page.
Options Description IP/Hostname Enter the IP address or hostname. Port number Enter the port information. Username Enter the user name. Password Enter the password. Select Yes in the “Would you like to automatically upload the collection package to Dell?” to automatically upload the file to Dell Technical Support site. Else, select No. In the “Lasso can save your usernames and passwords in an encrypted password vault for future re-use.
The XML files are: – An XML output file with an .xml extension. – An encrypted XML output file with a .gpg extension. The HTML files are: – A HTML output file called SANconfiguration.html. To access the XML and HTML files, go to USERPROFILE%\Dell\Lasso\results directory. Viewing Reports To view the report, perform any of the following: • After Lasso collects the information, on the Confirmation page select View Your SAN Configuration option and click Finish.
Manual Collection 5 If you are not able to collect data using Lasso GUI, then you can manually collect the data. To perform manual collection, login to the required device and run the device specific commands.
3. Run the following command: /nas/tools/.get_spcollect The raid group, volume access, host LUNs, storage groups and SP ports collection file (SPCOLLECT.zip) is generated in the /nas/var/log/ directory. 4. Run the following command: /nas/sbin/log_config -d The collection file (log_config*.gz) is generated in the /nas/var/log/ directory. The file includes array related additional information and used for troubleshooting purposes.
4. – For releases 19 and later: naviseccli -user -password -scope 0 -h SPAIPAddress/SPBIPAddress managefiles -retrieve -file <*data.zip> – For releases 6 to 18: navicli -h SPAIPAddress/SPBIPAddress managefiles -retrieve -file <*data.zip> Capture resume data using the following command: – For releases 19 and later: naviseccli -user -password -scope 0 -h SPAIPAddress/SPBIPAddress getresume > ./SPIPAddress.resume.
Manually Collecting Data For EqualLogic Device To collect information for EqualLogic device manually: 1. Open a SSH session on the array. 2. Capture the output for each of the following commands to a .txt file. – show - Provides high level information for the members, groups, volumes, pools, replication , and so on for the array. This information is required to run the following commands: * member show – Lists the number of members in the array group, their version, status, and so on.
Manually Collecting Data For Windows OS You can manually collect the information for the following: • EMC SAN • EqualLogic SAN • MDSeries • CLARiiON • Celerra • Compellent NOTE: You can configure time out for Windows attached hosts using winhc.properties file. The default property value is 15 minutes. Set the property for the following types of devices as: • Compellent, MD Series, and EqualLogic — whc.eql.timeout.value = 1800000 • CLARiiON and Celerra — whc.emc.timeout.
NOTE: When the collection operation of host times out, go to the UnixHC.properties file in the installation directory and change or increase the time out value. Example: hc.timeout.value = 3600000 which is 1800000 by default. Automating Service Tag Collection On Linux OS 1. Copy the sysreport utility to the remote system. 2. Change the file access permission to r-x (read and executable) for root. 3.
Determining Service Port IP For ML6000 Data Collection NOTE: Lasso does not support Tape Libraries in this release. To determine service port IP: 1. Navigate to GUI panel of ML6000 library. 2. Log in to the web client. Enter the credentials admin for username and password for password. 3. In the home page, click the setup tab available in the tool bar. 4. Select the Network Management option. 5. Select the IP version 4 and click Next.
– PowerConnect B-Series, Brocade B-Series, and M8428K: * – PowerConnect Ethernet: * – – – To run the commands, see List Of Commands For PowerConnect B-Series, Brocade B-Series, and M8428K To run the commands, see List Of Commands For PowerConnect Ethernet Cisco Ethernet: * terminal length 0 * To run the commands, see List Of Commands For Cisco Ethernet Cisco FCoE: * terminal length 0 * show startup-config * To run the sub-commands, see List Of Commands For Cisco FCoE Force 10 Switches *
– show switch stack-ring activity – show etherchannel summary – show environment – show module – show inventory – show interfaces trunk 4. For CEE information, run the command show tech-support . 5. Capture the console output NOTE: On a SAN consisting of many Cisco Ethernet switches, you may need to increase the time out value. By default, the time out value for these switches is 3 minutes (in milliseconds). This value (ciscoethernet.timeout) can be modified in the file ESC.
– show interface priority-flow-control – show interface switchport – show interface trunk – show interface description – show interface status – show inventory – show lldp – show mac-list – show mac-address-table – show class-map – show license usage – show lacp neighbor – show lacp port-channel – show port-channel capacity – show port-channel load-balance – show port-channel usage – show port-channel traffic – show queuing interface – show system internal ethpm info all
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Manually Collecting Data For Force 10 Switches To collect information for Force 10 switches manually: 1. Log in to Force 10 switch through SSH/Telnet. 2.
– – – – – – – – – – – – – – – – – – – – show show show show show show show show show show show show show show show show show show show show interfaces pfc summary interfaces configured inventory media alarms alarms threshold processes cpu memory mac learning-limit ip route all ip route summary ip ospf ip traffic ip rip database cam-profile cam-l2acl cam-usage cam-ipv4flow ntp status ntp association interface port-channel brief Manually Collecting Data For Switches To collect information, connect to the s
* terminal length 0 * show running-config * show flogi database * show startup-config Manually Collecting Data For Brocade Device To collect manually: 1. Log in to Brocade Fibre channel switch through SSH 2. Run the command supportShow. 3. Capture the console output NOTE: On SAN having many Brocade switches, you need to increase the default time out value of 3 minutes (in milliseconds). This value (brocade.timeout) can be modified in the FCSC.
• show port exit • show loginserver • show feature • show security portbinding • show security switchbinding • show openTrunking config • show thresholdAlerts alerts • show fabric topology • show fabric nodes Manually Collecting Data For McDataBlade Device The following sub-commands are included in the show all command. In some older switch firmware, the show all command may not work. In this case Lasso attempts a manual collection using these commands.
NOTE: On SAN having many M1000e, you need to increase the default time out value of 5 minutes (in milliseconds). This value (enclosure.timeout.value) can be modified in the Enclosure.properties file located in the Lasso install directory. Manually Collecting Data For Enclosure — VRTX To collect the data, connect to the VRTX using SSH or Telnet. To collect manually: 1. Start putty and enter the hostname and IP address 2. Enter the login credentials to the VRTX at the prompt. 3.
Manually Collecting Data For PowerConnect Controller To collect manually: 1. Log in to PowerConnect Controller through SSH/Telnet . 2.
Collecting Data Using CLI 6 Lasso is normally run from the shortcut that calls a batch file. This batch file launches the Java UI. Once the environment is configured and validated, then Lasso Java UI calls individual scripts to automate the collections. The Java UI process can be automated with Java CLI options. To start Lasso using CLI, it requires JRE 1.6 or later installed in the system. Create the configuration file using the GUI, before running Lasso using CLI.
• -Debug — all log entries to console • -PI — proxy server's host name or IP address • -PN — proxy server's port number • -PU — proxy server's user name • -PP — proxy server's password • -RD- — customize the results directory path • -NU — disable the report upload • -NA — report not archived • -CS — community string NOTE: All options are case-sensitive.
NOTE: • -OF argument is optional in the command. • If password is not entered in the command, then the input stream is prompted to enter the password. • —RD argument is mandatory when running Lasso using System account.
Devices Device Types Parameters Required PowerConnect -DT PowerConnect, -IP , -UN, PD, -EP Force10 -OF -IP , -UN , -PD , -DT Force10, -EP BrocadeEthernet -DT BrocadeEthernet, -IP , -UN, PD, -EP NOTE: -EP is optional. If the PowerConnect Ethernet switch is configured, then password is required for Lasso to perform the collection.
Devices Device Types Parameters Required AIX -ST , -IP , -UN , -PD , -DT AIX VMware -ST , -IP , -UN , -PD , -DT VMware, -RP , -A, -SU NOTE: -A is used to collect advanced logs (VM support logs) information. NOTE: To provide the Sudo user credentials in Lasso for collecting data from Linux or VMware, the switch -SU is mandatory.
• lasso.cmd -Q -IP -DT -ST -UN -PD -deltaSR 1234567890 -PMMail US_Lasso_Support@dell.com • lasso.cmd -Q -DT -IP -UN -PD • lasso.cmd –Q –DT –IP –UN –PD –EP • lasso.cmd –Q –DT -IP –UN –PD • lasso.cmd -Q -DT -IP -UN -PD • lasso.
Troubleshooting 7 Lasso may receive errors when trying to automate validation and collection. When a collection fails, click the Error Found icon and review the log. The error code and the description are available at the end of the log. Try to run the collection again. For this, select the required device and click Start Collection. If the problem persists, try to run one of the commands related to the device type. To only collect the data and not troubleshoot, see Manual Collection.
Allowing Root Access Using Multi User Interface (MUI) On VMware The Multi User Interface (MUI) on VMware ESX 3.0/4.0 can also be used to allow root access. When using the MUI, do the following: 1. Select the ESX server in the VI Client 2. Select Configuration 3. Select Security Profile 4. Choose Properties 5. Select SSH Server and place a check in the box 6. Retry Lasso against this host NOTE: In few UNIX systems including VMware ESX 3.0, SSH is disabled as root by default.
To view the collection status, click Collected or Error Found. Troubleshooting EqualLogic For successful validation or collection, make sure that SNMP is enabled on the EqualLogic. To enable, connect to the array using a browser and provide the . To troubleshoot: 1. In the EqualLogic Array UI, click Group Configuration. 2. Navigate to SNMP tab and add a SNMP community string. NOTE: The string is case sensitive.
Edit Privilege User On CX Array To edit privileged users on CX array: 1. Use http://ip.address.of.sp to login to the setup of the array. 2. Expand the Array tree 3. Right-click on the SP and choose Properties. 4. Select the required Agent. 5. Clear any entry in the list. The access is now available to all or you can add the system that is running Lasso in the form of username@host . Example: samus_aran@some.system Edit Privilege User On AX Array To edit privileged user on AX array: 1.
2. Enter the execute mode to make sure that the enabled password is available. Troubleshooting Tape Library NOTE: Lasso does not support Tape Libraries in this release. To reproduce the steps Lasso performs when automating Tape Library validations or collections: 1. Add Telnet to each switch to make sure that username/password credentials are correct and the prompt such as password change request is not displayed. 2. Test the actual command Lasso runs.
Troubleshooting Enclosures To reproduce the steps Lasso performs when automating Enclosures validation or collection: • Telnet or SSH to each Enclosure to make sure that user name/password credentials are correct Troubleshooting HITKIT Collection To complete the Hitkit software collection, Lasso uses SSH. The root credentials are required for SSH connection. Lasso uses this to connect to the system through SSH protocol.
NOTE: If root access is not enabled through SSH, use dual mode authentication. 2. Run vm-support-n and use secure ftp client to transfer the collection created in the root user’s home directory. The collection is transferred to the %USERPROFILE\ Dell\ Lasso\ results folder. To collect the data manually and not troubleshoot, see Manual VMware Collection. Troubleshooting PowerConnect Controller For successful validation and collection, make sure that prerequisites are met.
8 Error Codes The following table provides the error codes and the messages. Error Code Error Message -20 UPLOAD_UNKNOWN_ERROR Unknown error while uploading. -21 UPLOAD_OPTION_ERROR Upload option provided is not found. Check the option provided to upload the file. -22 UPLOAD_FILE_SIZE_ERROR File size is large. Ensure that the file size does not exceed the expected limit. -23 UPLOAD_CERTIFICATE_ERROR Certificate authentication failed.
Error Code Error Message 1 Unable to complete operation. Check the log file. 2 Undefined device subtype. Check the log file. 3 Undefined device type. Check the log file. 4 Operation in progress. 5 One or more collection failed. This is applicable only in case of multiple device collection and not for single device collection. When you invoke Lasso in quiet mode (CLI) with a customer configuration file, and if any one of the device collection fails, Lasso will exit with this error.
Error Code Error Message host. If rebooting failed, try to navigate to Task Manager on the remote host and find an EMCReport process and terminate it. 107 Host collection execution failed. Lasso is unable to copy the script from the remote system and the script may be suspended. Try to reboot the remote host. If reboot failed, try to navigate to Task Manager on the remote host and find the EMCReport process and terminate it. 108 Failed to retrieve completed collection from remote host.
Error Code Error Message the %SystemRoot%\temp\Dell\Lasso\DellCollector\ sub directories for a .txt file in the remote host. 197 Authentication validation failed for HitKit appliance. Make sure that the HitKit password entered is correct. 198 xCmd.exe not found. Check for the xCmd.exe file in the bin folder in Lasso installation directory. If the file is not found, then reinstall Lasso. 199 Authentication validation failed! Check user name and password again.
Error Code Error Message 222 Dependent Exe's and DLL's not found. 223 SAN HQ server version not found. 297 Failed to get Service Tag Information. Refer to Manual UNIX collection and Linux Service Tag Collection. 298 Connection was refused! The remote host did not respond to the connection attempt. 299 Authentication validation failed! Try to validate and check the user name and password. Try to connect manually and verify.
Error Code Error Message Try the collection again. If the error persists, make sure that you have the latest Navisphere CLI. To verify this, run the installer. Also, try to collect the SP Manually. Finally, make sure that the firewall is not blocking Navisphere from retrieving the collection. For more information, see Network Ports. 309 Non-supported SP version found. 310 NaviSECCli.exe was not found. The .exe should be in C:\Program Files\EMC\Navisphere CLI by default.
Error Code Error Message You may try to collect switch manually. 415 Could not open connection to the Specified IP Address! 416 Manually telnet to the device to make sure it is responsive. 417 Collection timed out. Try to run the collection when the system is not loaded. 418 Switch collection failed. You may try to collect switch manually. 419 Timed out during validation. 420 Collection Failed. 421 Make sure that MDSM software has valid permissions.
Error Code Error Message 703 Failed to rename Collection File name on the remote host. 704 Failed to move the Collection File from temp directory to %System%\DellCollector directory on the remote host. 705 Failed to delete the temporary folder from the remote host. 706 Unable to find DellCollector.exe on the Management Station. Verify if this file is available after the installation of Lasso in the Management Station 707 Windows host collection timed out! 801 Authentication validation failed.
Error Code Error Message 901 Validation failed. 902 Invalid operation requested. 903 Collection of one or more EqualLogic details failed. 904 Collection of EqualLogic details failed. 905 QLogic SANSurferCLI.exe is not found. 999 Demo Mode Failure. Lasso is running in DEMO mode. Remove command line parameter -DEMO to run in live mode.
9 Use Case Scenario Using Lasso GUI, collect data for devices such as PowerConnect switches, CLARiiON and EqualLogic storage arrays in your SAN environment and upload the collection to Dell Technical Support. To do this: 1. Before running Lasso, make sure: – – 2. You have the following details for each device: * PowerConnect Ethernet Switch — IP address, Username, and Password.
– Username — testuser – Password — testpassword – Enable Password — enablepassword If validation fails, edit the information for the device and update to re-validate the device. Click Continue. 9. In the Device Collection page, all the selected devices are displayed. If there are devices that have failed validation, edit and re-validate the devices or remove them from the list. For more details see Device Collection. 10. Click Start Collection to start the data collection. 11.
Frequently Asked Questions 10 This section has the following types of frequently asked questions: • FAQ — About Lasso • FAQ — Passwords and Security • FAQ — Dealing with errors FAQ — About Lasso • What is Lasso? – • What is Wrangler? – • Lasso is a stand alone collection utility that automates the collection of all pertinent hardware and software configuration details from the target SAN attached servers, Dell Storage Arrays, Fibre Channel, and Ethernet and FCoE Switches.
– Lasso initiates scripts against all defined devices. The scripts collect specific information about the devices. Lasso then captures the output of individual process separately for each device. This helps to simultaneously complete the collection. If the time taken for manual login, copy collection (example:EMCReports) for a host is 5minutes, Lasso can collect data against 10 hosts for the same time. NOTE: The limit for simultaneous processes is 10. The limit can be modified in the LassoConfig.xml file.
NOTE: Dell employees can view the online training modules and videos on Lasso. • How can the timeout value for FC Switches be modified? – • How can the timeout value for Unix hosts be modified? – • On a SAN having many attached hosts, increase the timeout value for the successful completion of automatic validation in: * SAC.properties— while automatically discovering hosts attached to arrays. * WinHC.properties— while validating already discovered hosts in the background.
– • What are the other options instead of using UNIX Root password? – • Enter a blank password, when prompted by the SSH session, before Lasso prompts this authentication. The password may be entered several times for each UNIX host in the spawned windows. Add a new user with root access, or change the password temporarily for the Lasso run. It is not recommended to use central authentication scheme. Future versions of Lasso will allow SSH from a normal user that can then "su" or "sudo" the script.
• Does Lasso work on a 64-bit system? – • What is error code 398 and why is it only a warning? – • Lasso automates the collection process. The data collected remotely is dependent on the network configuration of the environment . If the access to the system running Lasso to the target devices is blocked, then the scripts can not complete the collection. If all the devices are unavailable, then run the collection scripts manually.
License 11 Various programs are used throughout Lasso, and may have different licenses. Dell: Export Compliance Disclaimer By downloading from Dell's Web site, you are agreeing that you will not use or otherwise export or reexport, directly or indirectly, this Software and/or Technology except as authorized by U.S. law and the laws of the jurisdiction in which the Software and/or Technology was obtained. The Software and/or Technology may not be exported or reexported (i) to any U.S.
SUBJECT TO COPYRIGHT LAWS OF THE UNITED STATES. USE OF ANY OF THE FILES IN ANY MANNER THAT WOULD VIOLATE THE COPYRIGHT LAWS OF THE UNITED STATES IS EXPRESSLY FORBIDDEN. EMCGrab: ftp://ftp.emc.com/pub/emcgrab/Unix/Readme_EMCGrab_v3.8.txt EMCReport: ftp://ftp.emc.com/pub/emcgrab/Windows/EMCRPTS_V28_README.TXT GNU GENERAL PUBLIC Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc.
and/or translated into another language. (Hereinafter, translation is included without limitation in the term "modification".) Each licensee is addressed as "you". Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program).
associated interface definition files, plus the scripts used to control compilation and installation of the executable. However, as a special exception, the source code distributed need not include anything that is normally distributed (in either source or binary form) with the major components (compiler, kernel, and so on) of the operating system on which the executable runs, unless that component itself accompanies the executable.
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This General Public License does not permit incorporating your program into proprietary programs. If your program is a subroutine library, you may consider it more useful to permit linking proprietary applications with the library. If this is what you want to do, use the GNU Library General Public License instead of this License.
