User's Manual
Error Code Error Message
Make sure that root has SSH access, SSH is running
and the firewall allows SSH.
300 NaviCLI.exe was not found.
The file should be in the C:\Program Files\EMC
\Navisphere CLI location by default. If file is not
found, run the installer again.
301 NaviCli version could not be determined.
Make sure that Navisphere CLI is installed. Run the
installer again. The installer will check and install.
302 Navisphere CLI command failed trying to retrieve
Agent Revision.
Verify that SP is accessible on the network, and the
firewalls are not blocking the access. See the
Troubleshooting section for more details.
303 Failed to retrieve completed SP Collect from SP.
Connect to SP through Navisphere Manager and
use the File Manager to get the SP Collect.
304 Failed to collect getall.
Make sure that the SP is available and running.
Also, connect to Navisphere Manager setup page
and restart the management server.
305 Failed to collect getlog.
Make sure that the SP is available and running.
Also, connect to Navisphere Manager setup page
and restart the management server.
306 NaviCLI getagent failed.
Make sure that the SP is available and running.
Also, connect to Navisphere Manager setup page
and restart the management server.
307 Failed to create .zip file out of getall and
getlog.
Manually, you may need to compress the getall
and getlog into a .zip file. Then include it in
another .zip file so Wrangler can read it.
308 SP collection timed out.
Try the collection again. If the error persists, make
sure that you have the latest Navisphere CLI. To
verify this, run the installer. Also, try to collect the
SP Manually. Finally, make sure that the firewall is
not blocking Navisphere from retrieving the
collection. For more information, see Network
Ports.
309 Non-supported SP version found.
310 NaviSECCli.exe was not found.
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