Owner`s manual

Code Cause and Troubleshooting Steps
6 Video BIOS test failure
Video card failure
7 CPU - cache test failure
Processor failure
8 Display
Display failure
Troubleshooting the Wacom Digitizer
The Wacom Tablet Settings applet is used to adjust several settings for the digitizer. Once the Wacom drivers are
loaded, an icon appears in the system tray.
The following section provides troubleshooting steps to resolve installation and performance issues.
Installation Issues
Error message : Hardware is not adequate for running this software
1. Check if the bundle you are trying to run is for the right operating system (Windows 8)
2. Check if the bundle you are trying to run is for the right type (32 bit)
Performance issues
No multi touch functionality: Wacom Software Bundle Not Installed
1. Check if the Wacom software bundle is installed. Open Control Panel → Wacom Digitizer Settings. If the bundle is
not installed, Install the correct bundle for the operating system.
2. Check the system information to see how many touch points are detected.
– Right click Computer and select Properties from the menu.
– Number of touch points will appear in the information window.
Performance issues
No multi touch functionality: Wacom Software Bundle Is Installed
• Open the Device Manager and check that the Digitizer is recognized by the tablet .
• If the device is recognized, uninstall the Wacom bundle and reinstall it.
• If the device is not recognized, check it is displayed under Unknown Devices and update the driver for the
unknown device.
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