Dell™ Latitude™ 13 Service Manual Working on Your Computer Removing and Replacing Parts Specifications System Setup Diagnostics Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Back to Contents Page System Setup Dell™ Latitude™ 13 Service Manual Entering System Setup Boot Menu Navigation Keystrokes System Setup Menu Options Your computer offers the following BIOS and System Setup options: l l l Access System Setup by pressing Bring up a one-time boot menu by pressing Access the Intel® AMT settings by pressing + Entering System Setup Press to enter System Setup and make changes to user-definable settings.
¡ ¡ ¡ ¡ ¡ ¡ ¡ Battery Information Panel Type Native Resolution Audio Controller Wi-Fi Device Cellular Device Bluetooth Device Integrated NIC MAC Displays the status of the battery and the type of AC adapter connected to the computer. Specifies the order in which the computer attempts to find an operating system. l l Boot Sequence l l l Date/Time Diskette drive USB Storage Device CD/DVD/CD-RW Drive eSATA HDD Onboard NIC Displays current date and time settings.
Computrace® NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed. Allows you to enable or disable the Execute Disable mode of the processor. CPU XD Support Default setting: Enabled Performance Option Description Multi Core Support Enables or disables multi-core support for the processor. Intel® SpeedStep™ Enables or disables the Intel SpeedStep feature.
Virtualization Support Option Description Specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Intel Virtualization Technology for Direct I/O. VT for Direct I/O Default setting: Disabled. Wireless Option Description Wireless Devices Allows you to enable or disable the following wireless devices: Internal WWAN, Internal WLAN, and Internal Bluetooth. Maintenance Option Description Displays your computer's Service Tag.
Dell Training Tool | Latitude 13 Previous | Next Expand All Collapse All Introduction Welcome Using This Material Course Introduction Product Overview System Overview Essential Knowledge Software Drivers Bios Simulation Bios Options Diagnostic Tools Chassis CRU Listing Chassis View Field Service Information Safety Precautions Service Issues Interactive Teardown Disassembly and Reassembly Hard Drive Cable Kit Express Card SD Memory Card Bottom Base Cover Battery SIM Card SIM Board WLAN WWAN Audio
NOTE: The steps described below address HDD flex cable broken issue. This new solution will improve serviceability that will ease DSP installation. Step 1: Arrange the cable in order to leave assembly space of new rubber. Step 2: Peel off the double sided tape and attach the rubber bumper to the system. NOTE: It is important that the onsite technician paste the rubber bumper to the right position as shown in this step in order to protect the replacement cable from being cut by the card reader board edge.
Step 4: Fix the cable and rubber as indicated in the diagrams below. NOTE: The tape used here is for fixing black cable 100%.
6. Peel off the double sided tape from the hard drive flex cable. Connect the cable end labeled 'HDD' to the hard drive connector first, follow by connecting the other end to the system board connector 7. Press down the cable to attach the double sided tape to the card reader board. Using the halo lines on the below picture as a guideline, do not press beyond the suggested line or to the edge of the card reader to prevent unnecessary bent to the flex cable. 8.
Back to Contents Page Diagnostics Dell™ Latitude™ 13 Service Manual Device Status Lights Battery Status Lights Battery Charge and Health Keyboard Status Lights LED Error Codes Device Status Lights Turns on when you turn on the computer and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. Turns on steadily or blinks to indicate battery charge status. Turns on when wireless networking is enabled.
FLASH-ON-FLASH display panel error OFF-FLASH-OFF 1. 2. 3. Reseat the display cable. Replace the display panel. Replace the video card/system board. 1. 2. Install compatible memory modules. If two modules are installed remove one and test. Try the other module in the same slot and test. Test the other slot with both modules. Replace the memory. Replace the system board. Memory compatibility error 3. 4. ON-FLASH-ON 1. 2. Memory is detected but has errors 3. 4. Reseat the memory.
Back to Contents Page Removing and Replacing Parts Dell™ Latitude™ 13 Service Manual ExpressCard Secure Digital (SD) Card Base Cover Battery Wireless Local Area Network (WLAN) Card Display Closure Sensor Hard Drive and Audio Board LED Cover Speaker Keyboard Memory ExpressCard/SD Card Reader Subscriber Identity Module (SIM) Card SIM Card Reader Coin-Cell Battery System Board Heat Sink and Fan Assembly Internal Card With Bluetooth® Wireless Technology
Back to Contents Page Specifications Dell™ Latitude™ 13 Service Manual System Information Processor Memory Video Audio Communications ExpressCard Ports and Connectors Display Keyboard Touchpad Battery AC Adapter Physical Environmental NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start® Help and Support and select the option to view information about your computer.
NOTE: The ExpressCard slot does not support PC Cards. ExpressCard connector ExpressCard slot Cards supported 34-mm ExpressCards Ports and Connectors Audio microphone connector stereo headphone/ speakers connector Video 15-pin VGA connector Network adapter RJ-45 connector USB one 4-pin USB 2.0-compliant connector one eSATA/USB 2.
Type Input voltage 100–240 VAC Input current (maximum) 1.5 A Input frequency 50 Hz–60 Hz Output current 4.34 A (maximum at 4-second pulse) 3.34 A (continuous) Output voltage 19.5 +/– 1.0 VDC Dimensions: Height 16 mm (0.63 inches) Width 66 mm (2.60 inches) Depth 127 mm (5.00 inches) Weight (approximate) 0.29 kg (0.64 lb) Temperature range: Operating 0° C to 40° C (32° F to 104° F) Storage –40° C to 70° C (–40° F to 158° F) Physical Height (front to back) 16.50 mm – 19.
Back to Contents Page Hard Drive and Audio Board Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Hard Drive and Audio Board NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. 3. 4. 5. 6.
Back to Contents Page Battery Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Battery NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. 3. 4. 5. Follow the procedures in Before Working Inside Your Computer.
Back to Contents Page Internal Card With Bluetooth® Wireless Technology Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Bluetooth Card NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
Back to Contents Page Base Cover Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Base Cover NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. 3. 4. Follow the procedures in Before Working Inside Your Computer.
Back to Contents Page Camera Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Camera NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. 3. 4. 5. 6. 7. 8.
Back to Contents Page ExpressCard/SD Card Reader Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the ExpressCard/SD Card Reader NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.
Back to Contents Page Coin-Cell Battery Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Coin-Cell Battery NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
Back to Contents Page ExpressCard Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the ExpressCard NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. Follow the procedures in Before Working Inside Your Computer.
Back to Contents Page Display Closure Sensor Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Display Closure Sensor NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. 3. 4. 5. 6.
Back to Contents Page Hard Drive Cable Kit Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Installing the Hard Drive Cable Kit NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. 3. 4. 5.
7. 8. The hard drive flex cable is attached with a double sided tape. Peel off the cable from the system. Remove the cloth tape from the card reader board edge. NOTE: Skip this step if the cloth tape is not present.
Step 1: Arrange the cable in order to leave assembly space of new rubber. Step 2: Peel off the double sided tape and attach the rubber bumper to the system.
Step 3: After adding the rubber bumper, re-assemble the cable. NOTE: Cable should be pressed back to the gap between board and HDD Step 4: Fix the cable and rubber as indicated in the diagrams below. NOTE: The tape used here is for fixing black cable 100%.
9. Peel off the double sided tape from the hard drive flex cable. Connect the cable end labeled 'HDD' to the hard drive connector first, follow by connecting the other end to the system board connector. 10. Press down the cable to attach the double sided tape to the card reader board. Using the halo lines on the below picture as a guideline, do not press beyond the suggested line or to the edge of the card reader to prevent unnecessary bent to the flex cable.
11. Re-install back the pre-removal part in reverse order. NOTE: When replacing the bottom base cover, do not add unnecessary pressure at the hard drive and card reader location. This is to avoid unnecessary contact between the flex ca edge. Refer to the Bottom Base Cover replacement procedure for further information.
Back to Contents Page Heat Sink and Fan Assembly Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Heat Sink and Fan Assembly NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13.
Back to Contents Page Keyboard Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Keyboard NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. 3. 4. 5. 6. 7.
Back to Contents Page Display Panel Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Display Panel NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. 3. 4. 5. 6.
Back to Contents Page Display Bezel Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Display Bezel NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. Follow the procedures in Before Working Inside Your Computer.
Back to Contents Page Memory Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Memory Module NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. 3. 4. 5. 6. 7.
Back to Contents Page Palm Rest and Display Assembly Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Palm Rest and Display Assembly NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.
Back to Contents Page LED Cover Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the LED Cover NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. Follow the procedures in Before Working Inside Your Computer.
Back to Contents Page Secure Digital (SD) Card Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the SD Card NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2.
Back to Contents Page SIM Card Reader Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the SIM Card Reader NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. 3. 4. 5. 6.
Back to Contents Page Subscriber Identity Module (SIM) Card Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the SIM Card NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. 3. 4. 5.
Back to Contents Page Speaker Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Speaker NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. 3. 4. 5. 6. 7.
Back to Contents Page System Board Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the System Board NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13.
Back to Contents Page Wireless Local Area Network (WLAN) Card Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the WLAN Card NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below. 1. 2. 3. 4. 5. 6.
Working on Your Computer Dell™ Latitude™ 13 Service Manual Before Working Inside Your Computer Recommended Tools Turning Off Your Computer After Working Inside Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety.
l In Windows Vista®: Click Start l , then click the arrow in the lower-right corner of the Start menu as shown below, and then click Shut Down. In Windows® XP: Click Start® Turn Off Computer® Turn Off. The computer turns off after the operating system shutdown process is complete. 2. Ensure that the computer and all attached devices are turned off.