Latitude 3190 2-in-1 Owner’s Manual Regulatory Model: P26T Regulatory Type: P26T003
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Chassis view................................................................................................................................ 6 Front open view..................................................................................................................................................................... 6 Left view......................................................................................................................................................................
Coin-cell battery.................................................................................................................................................................. 28 Removing coin cell battery........................................................................................................................................... 28 Installing coin cell battery....................................................................................................................................
Video screen options...........................................................................................................................................................53 Security screen options...................................................................................................................................................... 54 Secure Boot screen options...................................................................................................................................
1 Chassis view Front open view 1. Camera 3. Microphone 6 Chassis view 2. Camera status light 4.
Left view 1. Power connector port 3. USB 3.1 Gen1 port with PowerShare 2. HDMI port 4. USB 3.1 Gen1 port Right view 1. Universal audio jack 3. Power button 5. Noble wedge lock slot 2. Battery status light 4.
Palm rest view 1. World-facing microphone 3. World-facing camera 5. Palm rest 8 Chassis view 2. World-facing camera status light 4. Keyboard 6.
Bottom view 1. Service tag location 2.
Major components of your system 1. 2. 3. 4. 5. 6. 7.
8. 9. 10. 11. 12. Display assembly Audio board Power switch board M.2 Solid State Drive Coin cell battery NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.
2 Working on your computer Topics: • • • Safety precautions Before working inside your computer After working inside your computer Safety precautions The safety precautions chapter details the primary steps to be taken before performing any disassembly instructions. Observe the following safety precautions before you perform any installation or break/fix procedures involving disassembly or reassembly: • • • • • • Turn off the system and all attached peripherals.
The more difficult type of damage to recognize and troubleshoot is the intermittent (also called latent or "walking wounded") failure. Perform the following steps to prevent ESD damage: • • • • Use a wired ESD wrist strap that is properly grounded. The use of wireless anti-static straps is no longer allowed; they do not provide adequate protection. Touching the chassis before handling parts does not ensure adequate ESD protection on parts with increased sensitivity to ESD damage.
Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Lifting equipment Adhere to the following guidelines when lifting heavy weight equipment: CAUTION: Do not lift greater than 50 pounds. Always obtain additional resources or use a mechanical lifting device. 1. 2. 3. 4. 5. Get a firm balanced footing.
3 Disassembly and reassembly Recommended tools The procedures in this document require the following tools: • • • Phillips #0 screwdriver Phillips #1 screwdriver Plastic scribe NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4. Screw size list Table 1. Screw size list M2.5x7 M2x3 M2.5x2.5 Big Head M2X2 Big Head M2.5x5 Component Base cover 7 Battery 3 System board 5 M.
3. Lift the base cover away from the computer.
Installing base cover 1. Place the base cover to align with the screw holders on the system. 2. Press the edges of the cover until it clicks into place. 3. Replace the 7 M2.5x7 screws to secure the base cover to the computer. 4. Follow the procedure in After working inside your computer. Battery Lithium-ion battery precautions CAUTION: • Exercise caution when handling Lithium-ion batteries. • Discharge the battery as much as possible before removing it from the system.
e) Lift the battery from the computer. Installing battery 1. Insert the battery into the slot on the computer.
2. Affix the adhesive tapes to secure the battery to the system. 3. Connect the battery cable to the connector on the battery. 4. Replace the three M2x3 screws to secure the battery to the computer. 5. Install the: a) base cover 6. Follow the procedure in After working inside your computer. Keyboard lattice and Keyboard Removing keyboard 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) base cover b) battery 3.
Disassembly and reassembly
6. Slide the keyboard outwards, away from the computer, and lift the keyboard away from the computer. Installing keyboard 1. NOTE: Insert the keyboard connector through the gap in the palm rest. Align the keyboard trim with the tabs on the computer, and press it until it clicks into place. 2. Connect the keyboard cable on the system board.
3. Install the: a) battery b) base cover 4. Follow the procedure in After working inside your computer. M.2 SSD card Removing M.2 Solid State Drive 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) base cover b) battery 3. To remove the SSD: a) Remove the M2x3 screw that secures the SSD card [1]. The SSD pops up. b) Slide and lift the SSD card from the system board [2]. Installing M.2 Solid State Drive 1.
4. Install the: a) battery b) base cover 5. Follow the procedure in After working inside your computer. Power switch board Removing power switch board 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) base cover b) battery 3. To remove the power switch: a) Disconnect the power switch cable from the power switch board [1]. b) Remove the two M.2x3 screws that secure the power switch board on the computer [2]. c) Lift the power switch board away from the computer [3].
a) battery b) base cover 5. Follow the procedure in After working inside your computer. Audio board Removing audio board 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) base cover b) battery 3. To remove the audio board: a) Disconnect the audio cable from the connector on the audio board [1]. b) Remove the M2x3 screw that secures the audio board to the system [2]. c) Slide and lift the audio board from the system [3]. Installing audio board 1.
b) base cover 5. Follow the procedure in After working inside your computer. Touchpad Removing touchpad 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) base cover b) battery 3. To remove the touchpad cable: a) Lift the latch, and disconnect the touchpad cable from the connector on the touchpad [1]. b) Peel off the adhesive-backed cable to release it from the touchpad bracket [2]. 4.
b) Remove the adhesive tapes securing the bracket to the touchpad [1]. Lift the bracket away from the system [3] 5. Remove the touchpad from the computer.
Installing the touchpad 1. Place the touchpad into the slot on the system. 2. Align and place touchpad bracket over the plastic hold down and replace the six M2x2 and one M2x3 screw to secure it to the system. 3. Affix the adhesive tapes to secure the touchpad bracket 4. Connect the touchpad cable to the connector and affix the adhesive—backed cable to secure it to the touchpad. 5. Install the: a) battery b) base cover 6. Follow the procedure in After working inside your computer.
Installing power connector port 1. Insert the power connector port into the slot on the computer. 2. Replace the two M2x3 screws that secure the power connector port to the computer. 3. Connect the power connector cable to the connector on the system board. 4. Install the: a) battery b) base cover 5. Follow the procedure in After working inside your computer. Coin-cell battery Removing coin cell battery 1. Follow the procedure in Before working inside your computer. 2.
Installing coin cell battery 1. Place the coin cell battery into the slot on the computer. 2. Connect the coin cell battery cable to the connector on the system board. 3. Install the: a) battery b) base cover 4. Follow the procedure in After working inside your computer. Speaker Removing speakers 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) base cover b) battery 3.
NOTE: Use plastic scribe and your hands to remove the adhesive tapes. c) Unroute the speaker cable from the routing channel. 4. Lift the speakers from the computer.
Installing speakers 1. Place the speakers into the slots on the computer. 2. Route the speaker cable through the retention clips through routing channel. 3. Affix the adhesive tape to secure the speaker cable on the computer. 4. Connect the speaker cable to the connector on the system board. 5. Install the: a) battery b) base cover 6. Follow the procedure in After working inside your computer. Display assembly Removing display assembly 1. Follow the procedure in Before working inside your computer. 2.
4. Disconnect the sensor cable on the system board [1]. Open the palm rest, turn over the system and place it at 90 degree angle with the keyboard facing the table [2]. 5. To remove the display assembly: a) Remove the six M2.5x5 screws that secure the display assembly to the computer [1]. b) Lift the display assembly from the computer [2].
Installing display assembly 1. Place the display assembly to align with the screw holders on the computer at 90 degree with keyboard facing the table. 2. Replace the six M2.5x5 screws that secure the display hinges to the palm-rest assembly. 3. Flip over the computer. 4. Connect the display cable to the connector on the system board. 5. Place the display cable bracket over the display cable connector, and replace the M2x3 screws to secure the display cable to the computer. 6. Connect the WLAN cables. 7.
3. Remove the display back cover away from the computer.
Installing display back cover 1. Align the display back cover with the tabs on the computer, and press it until it clicks into place. 2. Follow the procedure in After working inside your computer. System board Removing system board 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) base cover b) battery c) SSD card 3.
4. To remove metal bracket on the system board: a) Remove the two M2x3 screws on the metal bracket that secures the system board [1]. b) Lift the metal bracket off the system board [2]. 5. To remove the metal bracket (WLAN and display cable): a) b) c) d) 36 Remove the M2x3 screw and lift the metal bracket that secures the WLAN card on the system board [1, 2] Disconnect the WLAN cables [3].
6. To remove the system board: a) Remove the five M2x3 screws that secure the system board on the palm rest assembly [1]. b) Lift the system board off the palm- rest assembly [2].
Installing system board 1. Align the system board with the screw holders on the palm rest assembly. 2. Replace the five M2x3 screws to secure the system board to the palm rest assembly. 3. Connect the display cable to the connector on the system board. 4. Place the metal bracket over the connector, and replace two M2x3 screws to secure the display cable to the system board. 5. Connect the WLAN cables. 6.
World facing camera Removing world facing camera 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) b) c) d) base cover battery SSD card system board 3. To remove the world facing camera: a) Lift the camera away from the palm rest assembly. Installing world facing camera 1. Insert the camera into the slot on the computer. 2. Install the: a) b) c) d) system board SSD card battery base cover 3. Follow the procedure in After working inside your computer.
Palm rest Replacing the palm rest 1. Follow the procedure in Before working inside your computer. 2. Remove the: a) b) c) d) e) f) g) h) i) j) k) l) base cover battery keyboard SSD card power switch board audio power connector coin cell battery speaker display assembly system board world facing camera NOTE: Touchpad is not a standalone component and is assembled along with the palm rest. NOTE: The component you are left with is the palm rest. 3.
h) i) j) k) l) power switch board SSD card keyboard battery base cover 4. Follow the procedure in After working inside your computer.
4 Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start > Settings > System > About.
Features Specifications Speed 2400 MHz Storage Table 4. Storage specifications Primary/Boot drive Secondary drive M.2 SSD eMMC M.2 2230 Interface Security option Capacity SATA YES Up to 256 GB MMC YES 64 GB Audio specifications Feature Specification Types High-definition audio Controller Realtek ALC3246 Stereo conversion Digital audio-out through HDMI—up to 7.
Features Specifications • • Diagonal viewing angle Still image: 1 megapixels Video: 1920x1080 at 30 fps 74 degrees Communications Table 7. Communications Features Specifications Network adapter Intel Dual Band Wireless-AC 8265 802.11AC 2x2 Wi-Fi + BT 4.2 LE Solder Down Card Ports and connectors Table 8. Ports and connectors Features Specifications USB Two USB 3.1 Gen 1 (one with PowerShare) Security Noble wedge lock slot Audio • • Video HDMI 1.
Keyboard Table 10. Keyboard specifications Features Specifications Number of keys • • • • Size Full sized • • 82 (US) 83 (Europe) 84(Brazil) 86 (Japan) X= 19.05 mm key pitch Y= 18.05 mm key pitch Backlit keyboard NA Layout QWERTY/AZERTY/Kanji Touchpad Table 11. Touchpad specifications Features Specifications Resolution • • Horizontal: 1221 Vertical: 661 Dimensions • • Width: 3.93 inch (100 mm ) Height: 2.16 inch (55 mm) Multi-touch Supports up to 4 fingers.
Features Specifications Temperature range: Operating • • Temperature range: Storage -40 °C to 65 °C (-4 °F to 149 °F) Coin-cell battery ML1220 Charge: 0 °C to 35 °C (32 °F to 95 °F) Discharge: - 40 °C to 65 °C (- 40 °F to 149 °F) Power adapter Table 13. Power adapter specifications Features Specifications Type 65 W adapter Input Voltage 100 to 240 VAC Input current (maximum) 65 W - 1.7 A Adapter size 7.4 mm Barrel Type Input frequency 50 Hz to 60 Hz Output current 3.
5 Technology and components This chapter details the technology and components available in the system. Topics: • • • DDR4 USB features HDMI 1.4 DDR4 DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512 GB in capacity, compared to the DDR3's maximum of 128 GB per DIMM.
Figure 3. Curved edge Memory Errors Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not turn on. Troubleshoot for possible memory failure by trying known good memory modules in the memory connectors on the bottom of the system or under the keyboard, as in some portable systems. NOTE: The DDR4 memory is imbedded in board and not a replaceable DIMM as shown and referred.
USB 3.0/USB 3.1 Gen 1 achieves the much higher performance by the technical changes below: • • • An additional physical bus that is added in parallel with the existing USB 2.0 bus (refer to the picture below). USB 2.0 previously had four wires (power, ground, and a pair for differential data); USB 3.0/USB 3.1 Gen 1 adds four more for two pairs of differential signals (receive and transmit) for a combined total of eight connections in the connectors and cabling. USB 3.0/USB 3.
HDMI 1.4 This topic explains the HDMI 1.4 and its features along with the advantages. HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an interface between any compatible digital audio/video source, such as a DVD player, or A/V receiver and a compatible digital audio and/or video monitor, such as a digital TV (DTV). The intended applications for HDMI TVs, and DVD players.
6 System setup options NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. Enter Selects a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop-down list, if applicable. Tab Moves to the next focus area. Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message that prompts you to save any unsaved changes and restarts the system.
Option Description • • Legacy UEFI (System Default) Advanced Boot Options This option allows the legacy option ROMs to load. By default, the Enable Legacy Option ROMs and Enable UEFI Network Stack is disabled. Enable Attempt Legacy Boot is enabled by default. UEFI boot path security • • • Date/Time Allows you to change the date and time.
Security screen options Option Description Admin Password Allows you to set, change, or delete the administrator (admin) password. NOTE: You must set the admin password before you set the system or hard drive password. Deleting the admin password automatically deletes the system password and the hard drive password. NOTE: Successful password changes take effect immediately. Default setting: Not set System Password Allows you to set, change, or delete the system password.
Option Description • Activate—enabled by default NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed. CPU XD Support Allows you to enable the Execute Disable mode of the processor. Enable CPU XD Support—enabled by default Admin Setup Lockout Allows you to prevent users from entering Setup when an Administrator password is set.
Option Description • • 64 MB 128 MB Performance screen options Option Description Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature. • Enable Intel SpeedStep Default setting: The option is enabled. C-States Control Allows you to enable or disable the additional processor sleep states. • C states Default setting: The option is enabled. Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor.
Option Description Advanced Battery Charge Configuration This option enables you to maximize the battery health. By enabling this option, your system uses the standard charging algorithm and other techniques during the nonwork hours to improve the battery health. Primary Battery Charge Configuration Allows you to select the charging mode for the battery. The options are: Default setting: Disabled • • • • • Adaptive—enabled by default Standard—Fully charges your battery at a standard rate.
Virtualization support screen options Option Description Virtualization Allows you to enable or disable the Intel Virtualization Technology. Enable Intel Virtualization Technology: This option is enabled by default. VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel® Virtualization technology for direct I/O. Enable VT for Direct I/O: This option is enabled by default.
SupportAssist system resolution Option Description Auto OS Recovery The Auto OS Recovery Threshold setup option controls the automatic boot flow for SupportAssist System Threshold Resolution Console and for Dell OS Recovery Tool. • • • • OFF 1 2 (default) 3 Updating the BIOS in Windows It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available.
NOTE: System and setup password feature is disabled. Assigning a system setup password You can assign a new System or Admin Password only when the status is in Not Set. To enter the system setup, press F2 immediately after a power-on or reboot. 1. In the System BIOS or System Setup screen, select Security and press Enter. The Security screen is displayed. 2. Select System/Admin Password and create a password in the Enter the new password field.
7 Software This chapter details the supported operating systems along with instructions on how to install the drivers. Topics: • • Operating system configurations Downloading drivers Operating system configurations This topic lists the operating system supported by Latitude 3190 2-in-1. Table 17. Operating systems Features Specifications Microsoft Windows 10 Pro 64 bit RS4 Downloading drivers 1. Turn on the notebook. 2. Go to Dell.com/support. 3.
8 Troubleshooting Enhanced Pre-Boot System Assessment — ePSA diagnostics The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to: The ePSA diagnostics can be initiated by the FN+PWR buttons while powering on the computer.
• • • • • • • • • Service Tag Asset Tag Ownership Tag Admin Password System Password HDD Password TPM on and Active Key Databases System Logs The following items may or may not reset based on your custom BIOS setting selections: • • • • The Boot List Enable Legacy OROMs Secure Boot Enable Allow BIOS Downgrade Troubleshooting 63
9 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to Dell.com/support. 2. Select your support category. 3.
