Latitude 3480 Owner's Manual Regulatory Model: P79G Regulatory Type: P79G001 June 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Product overview......................................................................................................... 6 Chapter 2: Working on your computer........................................................................................... 7 Safety instructions.............................................................................................................................................................. 7 Turning off your computer — Windows 10.....................
Camera specifications...................................................................................................................................................... 27 Communication specifications........................................................................................................................................27 Ports and connectors specifications............................................................................................................................
System Configuration screen options.......................................................................................................................... 43 Video screen options........................................................................................................................................................ 44 Security screen options...................................................................................................................................................
1 Product overview The Dell Latitude 3480 is an affordable commercial-class notebook that delivers relevant business features for Small and Medium Businesses. Target customers are SMB customers with no or limited IT resources who value the Commercial tenets of Security, Reliability and Manageability, and our Latitude Services and Support. NOTE: The Latitude 3488 model is offered only to customers in China.
2 Working on your computer Safety instructions Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: ● You have read the safety information that shipped with your computer. ● A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.
NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off. Turning off your computer About this task CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer. Steps 1. Turning off your computer (Windows 8.1): ● Using a touch enabled device: a.
CAUTION: To guard against electrical shock unplug your computer from the electrical outlet before performing Step # 8. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface at the same time as touching a connector on the back of the computer. 8. Remove any installed ExpressCards or Smart Cards from the appropriate slots.
3 Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: ● Phillips #0 screwdriver ● Phillips #1 screwdriver ● Plastic scribe NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4 Screw size list The following table shows the screw list and the images for different components.
Table 1. Latitude 3480 screw list (continued) Component Screw type Quantity I/O board M2.5x5 2 DC-in port M2.5x5 3 Fingerprint reader M2x3 1 Touchpad M2x3 5 Display assembly M2x3 1 M1.6x2 3 LCD panel M1.6x2 6 LCD Hinge M1.6x2 2 M2.5x3 6 M2x3 3 System board Image SIM tray Removing the SIM tray (WWAN models) Steps 1.
2. Insert the tip of a paperclip into the hole of the SIM tray slot and then pull out and remove the SIM tray [1]. Installing the SIM tray (WWAN models) Steps 1. Align and push the SIM tray back into the SIM tray slot. 2. Follow the procedure in After working inside your computer Base Cover Removing the base cover Steps 1. Follow the procedure in Before working inside your computer 2. Remove the SIM Tray : 3. To remove the base cover: a. Loosen the M2.5xL8.
4. Lift the base cover away from the computer.
Installing base cover Steps 1. Align the base cover with the screw holders on the computer. 2. Press the edges of the cover until it clicks into place. 3. Tighten the M2.5xL8.5 screws to secure the base cover to the computer. 4. Install the: ● Installing the SIM tray (WWAN models) on page 12 5. Follow the procedure in After working inside your computer Battery Lithium-ion battery precautions CAUTION: ● Exercise caution when handling Lithium-ion batteries.
Installing the battery Steps 1. Insert the battery into the slot on the computer. 2. Connect the battery cable to the connector on the battery. 3. Tighten the M2.0xL3 screws to secure the battery to the computer. 4. Install the: a. base cover b. Installing the SIM tray (WWAN models) on page 12 5. Follow the procedure in After working inside your computer. Keyboard Removing the keyboard Steps 1. Follow the procedure in Before working inside your computer 2. Remove the: a.
4. Pry out the lower edge of the keyboard [1] and flip it over [2].
5. Then, disconnect the backlight connector[1] and the keyboard connector [2]. NOTE: Disconnect backlight connector only if it is available in the system as it is optional.
6. Remove the keyboard away from the computer.
Installing the keyboard Steps 1. Connect the keyboard cable and the backlight cable (optional) to their respective connectors on the computer. 2. Align the keyboard and gently press until it snaps back into place. 3. Install the: a. battery b. base cover c. Installing the SIM tray (WWAN models) on page 12 4. Follow the procedure in After working inside your computer. WLAN Card Removing the WLAN card Steps 1. Follow the procedure in Before working inside your computer. 2. Remove the: a.
3. To remove the WLAN card: a. b. c. d. Remove the M2xL3 screw that secures the WLAN metal bracket to the system [1]. Lift and remove the metal bracket off the WLAN card [2]. Disconnect the two WLAN cables that connect the WLAN card to the antenna [3]. Pull out the WLAN card from its connector on the system board [4]. Installing the WLAN card Steps 1. Insert the WLAN card into its connector on the system board. 2. Connect the two antenna cables to the WLAN card. 3. Replace the metal bracket on the WLAN.
WWAN card Removing the WWAN card Steps 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. Removing the SIM tray (WWAN models) on page 11 b. base cover c. battery 3. To remove the WWAN card: a. Remove the M2xL3 screw that secures the WWAN metal bracket to the system [1] and then lift and remove the metal bracket off the WWAN card [2]. b. Disconnect the two antenna cables from the WWAN card [3]. c. Pull out the WWAN card from its connector on the system board [4].
6. Install the: a. base cover b. Installing the SIM tray (WWAN models) on page 12 7. Follow the procedure in After working inside your computer Memory Module Removing the memory module Steps 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. Removing the SIM tray (WWAN models) on page 11 b. base cover c. battery 3. To remove the memory module: a. Pry apart the memory module latches [1]. b. Lift and remove the memory module from the system board [2].
a. battery b. base cover c. Installing the SIM tray (WWAN models) on page 12 4. Follow the procedure in After working inside your computer. Hard disk drive (HDD) Removing the hard disk drive (HDD) Steps 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. Removing the SIM tray (WWAN models) on page 11 b. base cover c. battery 3. To remove the HDD: a. Disconnect the HDD cable from the system board [1]. b. Remove the M2xL3 screws that secure the HDD to the palmrest [2]. c.
5. Then, remove the M3xL3 screws to detach the metal bracket from the HDD [1]. Installing the hard disk drive (HDD) Steps 1. Tighten the M3xL3 screws that secure the metal bracket to the HDD 2. Connect the HDD cable interposer. 3. Insert the HDD into the connector on the computer. 4. Tighten the M2xL3 screws to secure the HDD to the computer. 5. Connect the HDD cable to the system board. 6. Install the: a. battery b. base cover c. Installing the SIM tray (WWAN models) on page 12 7.
4 Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: ● Windows 10, click or tap Start > Settings > System > About.
Memory specifications Feature Specification Memory connector Two SODIMM slots Memory capacity 16 GB (1 X 4 GB; 1 x 8 GB; 2 x 4 GB; 1 x 16 GB; 2 x 8 GB) Memory type DDR4 SDRAM Speed 2133 MHz Minimum memory 4 GB Maximum memory 16 GB NOTE: The actual memory speed is 2133 MHz, but the label may read as 2400 MHz. Hard drive options This laptop supports : ● 128GB M.2 2280 SSD (via carrier) ● 256GB M.2 2280 SSD (via carrier) ● 32GB M.2 2242 SSD (in WWAN slot) ● 64GB M.2 2242 SSD (via carrier) ● 2.
Video specifications Table 3. Table showing video specifcations Feature Specification Type Integrated on system board, hardware accelerated Controller UMA : ● Sky Lake: Intel HD Graphics 520 ● Kaby Lake: Intel HD Graphics 610\620 Discrete: ● AMD Radeon R5 M430 External display support VGA, HDMI 1.4 Camera specifications NOTE: There are two camera options available - HD Webcam and Infra-red Camera.
Features Specification ● Qualcomm QCA61x4A 802.11ac Dual Band (2x2) Wireless Adapter+ Bluetooth 4.1 ● Intel Dual-Band Wireless-AC 8265 Wi-Fi + BT 4.2 (limited to BT 4.
Table 4. Display Specification (continued) Feature 14.0– HD Non touch 14.0– FHD Non touch 14.0– HD Touch Power Consumption (max) HD 3.0W FHD 4.2W HD 3.0W Keyboard specifications Feature Specification Number of keys ● ● ● ● United States: 80 keys United Kingdom: 81 keys Europe and Brazil: 82 keys Japan: 84 keys Touchpad specifications Feature Specification Active Area: X-axis 99.5mm Y-axis 53.0mm Battery specifications Table 5.
Table 6. 56 Whr (4 Cell) Prismatic with ExpressCharge (continued) Feature Specification Weight 250.00 g Height 5.9mm (0.232") Voltage 15.2VDC Operating Charge: 0 °C to 50 °C (32 °F to 122 °F) Discharge: 0 °C to 70 °C (32 °F to 158 °F) Non-operating –20 °C to 65 °C (–4 °F to 149 °F) Coin cell battery 3 V CR2032 lithium coin cell Life span 300 discharge per charge cycles AC adapter specifications Feature Specification Type 65 W E4 adapter, 7.4 mm barrel 65 W E5 Rugged adapter, 7.
Environmental specifications Temperature Specifications Operating 0°C to 35°C (32°F to 95°F) Storage –40°C to 65°C (–40°F to 149°F) Relative humidity (maximum) Specifications Operating 10 % to 90 % (non condensing) Storage 5 % to 95 % (non condensing) Altitude (maximum) Specifications Operating 0 m to 3048 m (0 ft to 10,000 ft) Non-operating 0 m to 10,668 m (0 ft to 35,000 ft) Airborne G1 as defined by ISA-71.
5 Technology and components This chapter details the technology and components available in the system. Power adapter This laptop is shipped with the 65 Watt or 65 Watt E5 AC Adapter. WARNING: When you disconnect the power adapter cable from the laptop, grasp the connector, not the cable itself, and then pull firmly but gently to avoid damaging the cable. WARNING: The power adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries.
Identifying processors in Windows 7 Steps 1. Click Start > Control Panel > Device Manager. 2. Select Processor. Chipsets All laptops or notebooks communicate with the CPU through the chipset. This laptop is shipped with the Intel Skylake and Intel Kabylake series chipset. Identifying the chipset in Device Manager on Windows 10 Steps 1. Click inside the Cortana Search Box and type Control Panel and then click or press Enter on the keyboard, for the appropriate search result 2.
Changing the screen resolution (Windows 7, 8.1 and 10) Steps 1. Right-click on the desktop and select Display Settings. 2. Tap or click Advanced display settings. 3. Select the required resolution from the drop-down list and tap Apply. Adjusting brightness in Windows 10 About this task To enable or disable automatic screen brightness adjustment: Steps 1. Click open Settings from Start menu on Windows 10. 2. Click System → Display. 3. Use the Adjust brightness level to adjust the brightness manually.
● ● ● ● PC screen only Duplicate Extend Second Screen only DDR4 DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512 GB in capacity, compared to the DDR3's maximum of 128 GB per DIMM. DDR4 synchronous dynamic random-access memory is keyed differently from both SDRAM and DDR to prevent the user from installing the wrong type of memory into the system. DDR4 needs 20 percent less or just 1.
Figure 3. Curved edge Memory Errors Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not turn on. Troubleshoot for possible memory failure by trying known good memory modules in the memory connectors on the bottom of the system or under the keyboard, as in some portable systems.
Identifying the hard drive in Windows 8.1 Steps 1. Tap or click Settings on the Windows 8.1 Charms Bar. 2. Tap or click Control Panel, select Device Manager, and expand Disk drives. The hard drive is listed under Disk drives. Identifying the hard drive in Windows 7 Steps 1. Click Start > Control Panel > Device Manager. The hard drive is listed under Disk drives. 2. Expand Disk drives. Identifying the hard drive in the BIOS Steps 1. Turn on or restart your system. 2.
USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB) For years, the USB 2.0 has been firmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold, and yet the need for more speed grows by ever faster computing hardware and ever greater bandwidth demands. The USB 3.0/USB 3.1 Gen 1 finally has the answer to the consumers' demands with a theoretically 10 times faster than its predecessor. In a nutshell, USB 3.
Applications USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine that with 5-10 times the bandwidth available, USB video solutions should work that much better. Single-link DVI requires almost 2Gbps throughput. Where 480Mbps was limiting, 5Gbps is more than promising. With its promised 4.
● 3D - Defines input/output protocols for major 3D video formats, paving the way for true 3D gaming and 3D home theater applications ● Content Type - Real-time signaling of content types between display and source devices, enabling a TV to optimize picture settings based on content type ● Additional Color Spaces - Adds support for additional color models used in digital photography and computer graphics ● 4 K Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will
2. Select Camera from the apps list. 3. If the Camera App is not available in the apps list, search for it.
6 System setup options NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear. Boot Sequence Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears.
CAUTION: Unless you are an expert computer user, do not change the settings for this program. Certain changes can cause your computer to work incorrectly. Accessing System Setup Steps 1. Turn on (or restart) your computer. 2. After the white Dell logo appears, press F2 immediately. The System Setup page is displayed. NOTE: If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or restart your computer and try again.
Option Description ● RAID On — default Drives Allows you to configure the SATA drives on board. ● SATA-0 enabled by default ● eMMC (System Default) SMART Reporting Controls whether hard drive errors for integrated drivers are reported during system startup. ● Disabled — default USB Configuration This is an optional feature. This field configures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any type of USB Mass Storage Devices—HDD, memory key, floppy.
Option Description NOTE: Successful password changes take effect immediately. Default setting: Not set System Password Allows you to set, change, or delete the system password. NOTE: Successful password changes take effect immediately. Default setting: Not set Internal HDD-0 Password Allows you to set, change, or delete the administrator password. NOTE: Successful password changes take effect immediately.
Option Description NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed. CPU XD Support Allows you to enable the Execute Disable mode of the processor. Enable CPU XD Support—enabled by default Admin Setup Lockout Allows you to prevent users from entering Setup when an Administrator password is set.
Option Description Default setting: The option is enabled. Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor. ● Enable Intel TurboBoost Default setting: The option is enabled. HyperThread Control Enables or disables HyperThreading in the processor. ● Enabled — default Power management screen options Option Description AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected.
Option Description Primary Battery Charge Configuration Allows you to select the charging mode for the battery. The options are: ● Adaptive—enabled by default ● Standard—Fully charges your battery at a standard rate. ● ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology This option is enabled by default. ● Primarily AC use ● Custom If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.
Option Description ● Bluetooth All the options are enabled by default. Maintenance screen options Option Description Service Tag Displays the Service Tag of your computer. Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default. BIOS Downgrade This controls flashing of the system firmware to previous revisions. Option 'Allow BIOS downgrade' is enabled by default.
NOTE: If AC power is removed from the system during the process or the power button is held longer than 40 seconds, the RTC Reset process is aborted. Te RTC reset will reset the BIOS to Defaults, un-provision Intel vPro, and reset the system date and time.
NOTE: Choose the appropriate category to reach the product page 5. Select your computer model and the Product Support page of your computer appears. 6. Click Get drivers and click Drivers and Downloads. The Drivers and Downloads section opens. 7. Click Find it myself. 8. Click BIOS to view the BIOS versions. 9. Identify the latest BIOS file and click Download. 10. Select your preferred download method in the Please select your download method below window, click Download File.
Figure 4. DOS BIOS Update Screen Updating the Dell BIOS in Linux and Ubuntu environments If you wish to update the system BIOS in a Linux environment such as Ubuntu, then you can get some help by following the link below: http://www.dell.com/support/article/us/en/19/SLN171755/updating-the-dell-bios-in-linux-andubuntu-environments?lang=EN System and setup password You can create a system password and a setup password to secure your computer.
The Security screen is displayed. 2. Select System Password and create a password in the Enter the new password field. Use the following guidelines to assign the system password: ● A password can have up to 32 characters. ● The password can contain the numbers 0 through 9. ● Only lower case letters are valid, upper case letters are not allowed. ● Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`). 3.
7 Software This section provides information about the operating system, commands, and bundled software for the Dell Latitude 3480/3580. Supported operating systems The following list shows the supported operating systems: Table 8. Supported operating systems Supported operating systems Operating System Description Microsoft Windows 10 ● Microsoft Windows 10 Pro (32/64 bit) ● Microsoft Windows 10 Home (32/64 bit) Microsoft Windows 7/8.1 Windows 7 32/64 bit; Windows 8.
6. Scroll down the page, expand Chipset, and select your chipset driver. 7. Click Download File to download the latest version of the chipset driver for your laptop. 8. After the download is complete, navigate to the folder where you saved the driver file. 9. Double-click the chipset driver file icon and follow the instructions on the screen. Intel chipset drivers Verify if the Intel chipset drivers are already installed in the laptop. Table 9.
Table 11. AMD graphics Before installation After installation IR camera For models with an IR camera, verify if the IR Camera driver is already installed in the system, by referring to the illustration below. There is no visible change in this entry. Table 12.
8 Troubleshooting Enhanced Pre-Boot System Assessment (ePSA) diagnostics About this task The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the BIOS and is launched by the BIOS internally.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the desktop. Turn off the laptop and try again. Real Time Clock (RTC) reset The Real Time Clock (RTC) reset function allows you or the service technician to recover the recently launched model Dell Latitude and Precision systems from select No POST/No Boot/No Power situations. You can initiate the RTC reset on the system from a power off state only if it is connected to AC power.
9 Contacting Dell Prerequisites NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1. Go to Dell.com/support. 2.
