Administrator Guide

C-A-D tool
The C-A-D tool enables administrators to map the Ctrl+Alt+Del key combination of VDI applications to display the Ctrl+Alt+Del screen of
the VDI application. If the C-A-D tool is enabled, you can use Ctrl+Alt+Del key combination for all VDI applications. Also, you can use Win+L
and Ctrl+Alt+Delete key function in the remote session such as Remote Desktop, Citrix, and VMware sessions.
The following are the mapped keys for dierent VDI applications that are supported by the C-A-D tool:
• Citrix—Ctrl+F1
• RDP—Ctrl+Alt+End
• VMware—Ctrl+Alt+Insert
NOTE: The C-A-D tool does not work for Citrix Virtual Apps and Desktops (formerly Citrix XenDesktop) in a Citrix session, but
works only for the Citrix Virtual Apps.
The C-A-D tool is enabled by default..
Wyse Device Agent
Wyse Device Agent (WDA) is a unied agent for all thin client management solutions. Installing WDA on a thin client makes it manageable
by Dell Wyse Device Manager (WDM), and Dell Wyse Management Suite (WMS). For more information, see the latest
Dell Wyse Device
Agent Release Notes at support.dell.com/manuals.
NOTE
: You cannot manage Wyse 5070 thin client and Wyse 5470 thin client using Wyse Device Manager.
Citrix HDX RealTime Media Engine
Citrix HDX RealTime Optimization Pack for Microsoft Lync provides highly scalable solution for delivering real-time audio-video
conferencing and the VoIP enterprise telephony through Microsoft Lync in the XenDesktop and XenApp environments to users on Linux,
Mac, and the Windows devices. HDX RealTime Optimization Pack applies your existing Microsoft Lync infrastructure and inter operates
with other Microsoft Lync endpoints running natively on devices.
For more information, see Citrix documentation.
Viewing and exporting operating system image
manifest les
Manifest le is an xml document which contains metadata about the operating system image. The current and the factory manifest les
can be compared to nd change on the thin client. The following are the two types of manifest les that are based on the source of data
collection:
Table 1. Manifest
les
Manifest Source Installed Products QFE Drivers
Current Manifest Yes Yes Yes
Factory Manifest Yes Yes Yes
Installed products, QFE, and driver details from current and the factory manifest les can be compared to nd the change on the thin client
with respect to the installed applications, QFEs, and drivers respectively.
NOTE
: Installed products refer to all the installed applications on the thin client.
Administrative features 25