Administrator Guide

Using Dell Wyse Management Suite
Wyse Management Suite is the next generation management solution that lets you centrally congure, monitor, manage, and optimize your
Dell Wyse thin clients. The new Suite makes it easier to deploy and manage thin clients with high functionality and performance, and ease
of use. It also oers advanced feature options such as cloud versus on-premises deployment, manage-from-anywhere using a mobile
application, enhanced security such as BIOS conguration and port lockdown. Other features include device discovery and registration,
asset and inventory management, conguration management, operating system and applications deployment, real-time commands,
monitoring, alerts, reporting, and troubleshooting of endpoints.
For more information about Dell Wyse Management Suite, go to dell.com/support/manuals.
NOTE:
Dell Cloud Client Manager (CCM) is re-envisioned as Wyse Management Suite and provides new features, functionalities with major
product level enhancements to CCM R14. For more information, see Wyse Management Suite Release Notes at dell.com/support/
manuals. Existing customers can continue to manage their thin clients as before, and take advantage of the new features introduced in
this release.
Ports and slots
The thin client device has many ports and slots. For information on the ports and slots on the thin client device at your workplace, see the
respective Quick Start Guide at dell.com/support.
To provide the services through the ports, install the appropriate drivers or software on the thin client device.
NOTE
:
• You can install other services and add-ons that are available from the Dell website for free or for a licensing fee.
• You can congure the thin client device to use Bluetooth-enabled peripherals. For more information, see Conguring Bluetooth
connections.
TightVNC—server and viewer
To congure or reset a thin client device from a remote location, use TightVNC—server and viewer. TightVNC is primarily intended for
support and troubleshooting purposes.
Install TightVNC locally on the thin client device. After installation, it allows the thin client to be shadowed, operated and monitored from a
remote device.
TightVNC Server starts automatically as a service upon thin client device restart. The initialization of TightVNC Server can also be
controlled by using the Services window by this procedure.
To open TightVNC Server window:
1 Log in as an Administrator.
2 Click Start Menu > TightVNC > TightVNC Server.
NOTE
:
• TightVNC Viewer is available from TightVNC website.
• TightVNC is included in WDM software as a component.
• TightVNC Viewer must be installed on a shadowing or remote machine before use.
• If you want to permanently save the state of the service, ensure that you ush the les of the Unied Write Filter during the
current system session.
System administration 41