Latitude 5290 2-in-1 Owner's Manual Regulatory Model: T17G Regulatory Type: T17G002
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Working on your computer............................................................................................................ 6 Safety precautions................................................................................................................................................................ 6 Electrostatic discharge—ESD protection.................................................................................................................... 6 ESD field service kit ......
Smart Card Cage.................................................................................................................................................................30 Removing the smart card cage....................................................................................................................................30 Installing the smart card cage.......................................................................................................................................
Display specifications.......................................................................................................................................................... 53 AC adapter specifications...................................................................................................................................................53 Battery specifications.......................................................................................................................................
1 Working on your computer Safety precautions The safety precautions chapter details the primary steps to be taken before performing any disassembly instructions. Observe the following safety precautions before you perform any installation or break/fix procedures involving disassembly or reassembly: • • • • • • Turn off the system and all attached peripherals. Disconnect the system and all attached peripherals from AC power.
• • When unpacking a static-sensitive component from its shipping carton, do not remove the component from the anti-static packing material until you are ready to install the component. Before unwrapping the anti-static packaging, ensure that you discharge static electricity from your body. Before transporting a static-sensitive component, place it in an anti-static container or packaging. ESD field service kit The unmonitored Field Service kit is the most commonly used service kit.
CAUTION: Do not lift greater than 50 pounds. Always obtain additional resources or use a mechanical lifting device. 1. 2. 3. 4. 5. Get a firm balanced footing. Keep your feet apart for a stable base, and point your toes out. Tighten stomach muscles. Abdominal muscles support your spine when you lift, offsetting the force of the load. Lift with your legs, not your back. Keep the load close. The closer it is to your spine, the less force it exerts on your back.
4. Connect your tablet and all attached devices to their electrical outlets. 5. Turn on your tablet. Turning off Your Tablet Turning off your tablet completely shuts down your tablet. You can turn off your tablet by two ways: • • Using power button Using charms menu 1. To turn off your tablet using power button: a) Press and hold the Power button until you see “Slide to shut down your PC” on the screen.
Working on your computer
2 Removing and installing components Recommended tools The procedures in this document may require the following tools: • Phillips screwdriver • • #0 Phillips head screwdriver • #1 Phillips head screwdriver Plastic scribe Screw list Table 1. Latitude 5290 2-in-1 Screw size list Component Back cover M2x 1.1+1.7 M2X4 M1.6x3 M2X2.5 M1.6x3 M2X2 M2X3.
NOTE: Ensure to turn off or disconnect power, to drain flea power before installing the micro SD and/or micro-SIM. 4. Rotate the kickstand to an angle 145°, to access microSD and micro-SIM cards slot. 5. Slide the microSD / micro-SIM card cover [1] and pull the cover [2]. 6. Insert the SD card / micro-SIM cards and align the cover with the groove on the tablet and slide it inside to secure the microSD and the micro-SIM cards.
7. Perform the same steps to remove the microSD / micro-SIM cards Display Assembly Removing the display assembly 1. Follow the procedure in Before working inside your tablet. 2. Remove the: a) uSIM/microSD card NOTE: uSIM card slot is available only on tablets shipping with WWAN module. 3. Open the kickstand by holding the tablet vertically and pressing it down. Place the tablet with the display facing down.
NOTE: You can also open the kickstand from the speaker recess area. 4. Place the tablet on a flat surface and lift the stand to reveal the base of the tablet. NOTE: Ensure to open the kickstand to 145 degrees. 5. To release the display assembly: a) Remove the M1.6 x 3.0 (6) screws that secure the base cover to the tablet [1].
b) Close the kickstand [2] and flip the tablet to view the display. 6. Use a plastic scribe [1] to pry the edges [2] of the display panel starting from the bottom side first (near the docking port). NOTE: Flip the tablet so the LCD is upward.
NOTE: Ensure to pry from the docking port and gently moving clockwise to avoid damage to the plastic clips. Use a plastic scribe. 7. Flip the display panel on a plane surface with the LCD panel upwards. 8. To disconnect the cables: a) Push and disconnect the battery cable on the system board [1]. b) Pull and disconnect the display cable on the system board [2].
9. Lift the display assembly from the tablet. Installing the display assembly 1. Place the display panel on a plane surface. 2. Connect the display cable to the connector on the system board 3. Connect the battery cable to the connector on the system board. 4. Install the display panel on the tablet and press the edges until they snap in. 5. Flip the tablet and open the kickstand. 6. Replace the M1.6 x 3 screws to secure the tablet to the display panel. 7. Install the: a) uSIM/micro SD card 8.
b) Lift the SSD shield away from the tablet [2]. NOTE: • For models shipped with M.2 2280 SSDs, the SSD requires installation of a shielding cover over the SSD. • There are five clips near the M.2 2280 SSD slot on the Latitude 5290 2-in-1 system board. • For models shipped with M.2 2230 SSDs, the SSD requires installation of a holder over the SSD for securing the SSD in place. c) Slide and lift the SSD module from the slot on the tablet [3].
5. Follow the procedure in after working inside your tablet. WLAN card Removing the WLAN card 1. Follow the procedure in Before working inside your tablet. 2. Remove the: a) uSIM/micrSD card NOTE: uSIM card slot is available only on tablets shipping with WWAN module. b) display panel c) battery NOTE: Instead of removing the battery, ensure disconnecting the battery to remove components. 3. To remove the WLAN card: a) Remove the M2 x 3.5 screw securing the WLAN bracket [1] and lift the bracket [2].
Installing the WLAN card 1. Insert the WLAN card into the connector on the system board. 2. Connect the antenna cables to the WLAN card. 3. Insert the WLAN bracket to the WLAN card. 4. Replace the M2 x 3.5 screw to secure WLAN bracket. 5. Install the: a) display panel b) uSIM/microSD NOTE: uSIM card is installed only on tablets shipping with WWAN module. c) battery 6. Follow the procedure in After working inside your tablet. WWAN card Removing the WWAN card 1.
Installing the WWAN card 1. Insert the WWAN card into the connector on the system board. 2. Connect the WWAN cables to the connectors on the WWAN card. 3. Place the metal bracket and replace the M2.0 x 3.5 screw to secure the WLAN card to the computer. 4. Install the: a) display panel b) uSIM/microSD NOTE: uSIM card is installed only on tablets shipping with WWAN module. c) battery 5. Follow the procedure in After working inside your tablet. NOTE: The IMEI number can also be found on the WWAN card.
b) display panel c) battery 3. To remove the speaker: a) Lift the latch and release the speaker cable from the connector [1]. NOTE: Ensure to remove the SSD, to create more space to pry off the speakers. b) Un-route the speaker cable from the routing clips with a plastic scribe [2]. NOTE: Ensure to remove the M.2 2280 SSD and M.2 2280 SSD shielding cover, to avoid obstruction in un-routing the speaker cable. c) Release the speakers from the tablet [3].
Battery Lithium-ion battery precautions CAUTION: • Exercise caution when handling Lithium-ion batteries. • Discharge the battery as much as possible before removing it from the system. This can be done by disconnecting the AC adapter from the system to allow the battery to drain. • Do not crush, drop, mutilate, or penetrate the battery with foreign objects. • Do not expose the battery to high temperatures, or disassemble battery packs and cells.
Installing the battery 1. Insert the battery into the slot on the tablet. 2. Replace the M2 x 4 screws to secure the battery to the tablet. 3. Connect the battery connector to the system board and release the adhesive tape that secures the connector. 4. Install the: a) display panel b) uSIM/microSD card NOTE: uSIM card is installed only on tablets shipping with WWAN module. 5. Follow the procedure in After working inside your tablet. System Fan Removing the system fan 1.
Installing the system fan 1. Align the system fan with screw holders on the system board. 2. Replace the M2 x 3 screws to secure the system fan to the system board. 3. Connect the system fan cable to the system board. 4. Install the: a) display panel NOTE: uSIM card is installed only on tablets shipping with WWAN module. b) uSIM/microSD card c) battery 5. Follow the procedure in After working inside your tablet. Heat Sink Removing heat sink assembly 1.
3. To remove the heat sink assembly: a) Peel the conductive tapes that secure the shielding cover. NOTE: The shielding covers on the system board and conductive tape attached on the shielding covers need to be removed in order to replace either the system board or heatsink. NOTE: Ensure to peel off the tape carefully, as any damage to the tape will need to raise a new order for conductive tapes. The tape secures the IR camera cable from any damage.
Installing heat sink assembly 1. Align the heat sink assembly with screw holders on the system board. 2. Replace the M2 x 2.5 screws to secure the heat sink to the system board. NOTE: Tighten the screws on the system board in the order of the callout numbers [1, 2, 3, 4] as indicated on the heat sink. 3. Install the shielding covers on the heat sink assembly. NOTE: Affix the black tape / copper tape that secure the IR camera cable for model shipped with IR camera (optional). 4.
a) Micro-SIM and/or microSD card NOTE: Micro-SIM card slot is available only on tablets shipping with WWAN module. b) battery c) Display panel 3. To remove the front camera: a) Remove the conductive tape covering the camera module, heatsink, antenna and shielding cover [1]. NOTE: Ensure to pull the conductive tape gently to reuse after re-installing the front camera. b) Gently pry and lift the shielding cover covering the front cameracable connected to the system board [2].
a) display panel b) battery c) uSIM/microSD card NOTE: uSIM card is installed only on tablets shipping with WWAN module. 7. Follow the procedure in After working inside your tablet. Rear facing camera Removing rear camera 1. Follow the procedure in Before working inside your tablet. 2. Remove the: a) uSIM/microSD NOTE: Micro-SIM card slot is available only on tablets shipping with WWAN module. b) battery c) Display panel d) front facing camera 3.
3. Connect the rear camera cable to the system board. 4. Install the: a) b) c) d) front camera display panel battery uSIM/microSD NOTE: uSIM card is installed only on tablets shipping with WWAN module. 5. Follow the procedure in After working inside your tablet. Smart Card Cage Removing the smart card cage NOTE: Always remove the smart card from the smart card reader. 1. Follow the procedure in Before working inside your tablet. 2.
Installing the smart card cage 1. Insert the smart cage into the slot on the tablet. 2. Replace the M2 x 2.5 screws screws to secure the smart card cage to the tablet. 3. Connect the smart cable to the smart card module. 4. Install the: a) display panel b) battery c) uSIM/microSD card NOTE: uSIM card is installed only on tablets shipping with WWAN module. 5. Follow the procedure in After working inside your tablet. Docking board Removing the docking board 1.
e) Lift the docking board after releasing the cable from the adhesive. Installing the docking board 1. Insert the docking board and docking board bracket into the slot on the tablet. 2. Replace the M2 x 2 screws to secure the docking board to the tablet. 3.
4. Connect the docking board cable to the connector on the system board. 5. Install the: a) battery b) display panel c) uSIM/microSD card NOTE: uSIM card is installed only on tablets shipping with WWAN module. 6. Follow the procedure in After working inside your tablet. System Board Removing system board 1. Follow the procedure in Before working inside your tablet. 2. Remove the: a) uSIM/microSD card NOTE: Micro-SIM card slot is available only on tablets shipping with WWAN module.
4. Un route the antenna cables from the routing clips [1,2,3]. 5. To remove the system board a) Remove the bracket M2 x 2.5 screws (2) and lift the bracket form the tablet [1],[2]. b) Release the coin cell battery from the adhesive on the tablet chassis [3].
c) Remove the M2 x 2.5 screws (4) that secure the system board to the tablet [1]. NOTE: There are different screws sizes that secure the hinges to the system. d) Lift the system board from the tablet [2].
Installing system board 1. Align the system board with the screw holders on the tablet. 2. Tighten the M2 x 2.5 screws to secure the system board to the tablet. NOTE: Remember to align the Type-C port and tighten the two screws to secure the port to the system chassis. 3. Route the antenna cables through the routing clips and channels. 4. Connect the docking board cable, speaker cable and the USH board cable to the connectors on the system board. 5.
Installing coin cell battery 1. Insert the coin cell battery to the slot on and affix it to the back cover. 2. Connect the coin cell battery cable to the connector beneath the system board. 3. Install the: a) b) c) d) Battery Display panel System board uSIM/microSD card NOTE: uSIM card is installed only on tablets shipping with WLAN module. 4. Follow the procedure in After working inside your tablet. USH board Removing the USH board with power button 1.
c) Disconnect the USH board cable from the connector on the USH board [3] d) Remove the M2 x 2.5 screw that secures the USH board [4]. e) Lift the USH board from the tablet [5]. Installing the USB board with power button 1. Replace the USH board in the slot on the tablet. 2. Connect the M2 x 2.5 screw to secure the USH board 3. Connect the USB board cable to the connector on the USH board. 4. Connect the NFC and the fingerprint reader cables to the connectors on the system board. 5.
a) uSIM and/or microSD card NOTE: uSIM card slot is available only on tablets shipping with WWAN module. b) c) d) e) f) display panel battery front facing camera rear facing camera system board 3. To un route the antenna cables of the antenna module: a) Peel the tape that secures the cables to the back cover of the tablet [1]. b) Un route the cables from routing channels on the back cover [2]. c) Peel the conductive tape that secures the cables [3]. 4. To remove the antenna module: a) Remove the M1.
Installing the antenna module 1. Insert the antenna module into the slot on the back cover of the tablet. 2. Tighten the M1.6 x 3 screw to secure the antenna module. 3. Route the antenna cables to the routing channels. 4. Affix the tape and the conductive tapes to secure the antenna cables. 5.
3 Technology and components This chapter details the technology and components available in the system. Topics: • • • • • • • • • Power adapter Processors Chipset Memory features Display options Camera features Hard drive options Drivers Dell Active Pen Power adapter This system is shipped with 45 W or 65 W Type-C power adapters. WARNING: When you disconnect the power adapter cable from the tablet, grasp the connector, not the cable itself, and then pull firmly but gently to avoid damaging the cable.
Chipset The chipset is integrated on the processor. Identifying chipset in device manager on Windows 10 NOTE: The Chipset information displayed is a generic image and may be different from what is displayed. 1. Type Device Manager in the Ask me anything field. Device Manager window appears. 2. Expand System Devices and search for the chipset.
Verifying system memory Windows 10 1. Click the Windows button and select All Settings 2. Under System, click About. > System . Testing memory using ePSA 1. Turn on or restart your tablet. 2. Perform one of the following actions after the Dell logo is displayed: a) With keyboard—Press F12 b) Press Volume Up button before pressing the Power button to turn on the tablet. c) Release the Volume Up button, once the power sequence is initiated and ePSA will launch.
Camera features This system is shipped with front facing camera with 5 MP and rear facing camera with 8 MP Identifying the camera in Device Manager on Windows 10 1. In the Search box, type device manager, and tap to start it. 2. Under Device Manager, expand Imaging devices. Starting the camera application 1. Tap or click the Windows button and select All apps. 2. Select Camera from the apps list. 3. If the Camera App is not available in the apps list, search for it.
Hard drive options This system supports M.2 SATA SSD, M.2 PCIe NVMe SSD, and M.2 PCIe NVMe SED. Identifying the hard drive in the BIOS 1. Turn on or restart your laptop. 2. When the Dell logo appears, perform one of the following actions to enter the BIOS setup program: • • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
Drivers This section lists the drivers associated with the components shipped with your tablet. System drivers Figure 3.
Disk driver Figure 4. Disk driver Sound, video and game controller drivers Figure 5.
Storage controller drivers Figure 6. Storage controllers Network drivers Figure 7.
Graphics driver Figure 8.
Dell Active Pen • • • • • • • • • Natural writing feel for a pen on paper experience Industry leading accuracy, built with Wacom feel IT technologies Active stylus with hovering and pressure-sensitive tip (2048 levels of pressure) Magnetic attach feature with built-in magnet for increased fastening strength Removed Pen clip and added Tethering functionality Customizable* 2 barrel buttons and Top button Quick launch and note taking over lock screen (requires Bluetooth pairing) LED light to show Bluetooth p
4 System specifications Processor specifications Feature Specification Types • • • • • 7th Gen Intel® Core™ i3-7130U (3M Cache, up to 2.7 GHz), Intel® Integrated HD Graphics 620 8th Gen Intel® Core™ i3-8130U (4M Cache, up to 3.4 GHz), Intel® Integrated UHD Graphics 620 8th Gen Intel® Core™ i5-8250U (6M Cache, Quad Core, up to 3.4GHz), Intel® Integrated UHD Graphics 620 8th Gen Intel® Core™ i5-8350U (6M Cache, Quad Core, up to 3.
Audio specifications Feature Specification Types High-definition audio Controller Realtek ALC3253 Stereo conversion 24-bit—analog-to-digital and digital-to-analog Internal interface High-definition audio External interface Microphone-in, stereo headphones, and speakers universal connector Speakers Two Internal speaker amplifier 2 W (RMS) per channel Volume controls Volume up and Volume down buttons Port and connector specifications Feature Specification Audio • • Realtek ALC3253 Controll
Features Specification WiGig (Optional) Intel Tri-Band Wireless-AC 18265 WiGig + Wi-Fi + BT4.
Feature Specification Rated output voltage 20 VDC/15 VDC/9 VDC/5 VDC Weight • • 0.17 kg/0.37 lbs (45W) 0.216 kg/0.476 lbs (65W) Dimensions • • • 45W USB-C: 0.87 x 2.17 x 3.42 inch ( 22mm x 55mm x 87mm) 45W USB-C SFF: 0.87 x 2.17 x 2.36 inch (22mm x 55mm x 60mm) 65W USB-C: 0.87 x 2.6 x 3.
Feature Specification 126 GB m2 SATA base) Weight - Tablet +Keyboard 2.65 lbs (1201.8 g) Input current— maximum 1.3 A / 1.7 A Width 11.5 inches (292 mm) Height (Tablet only) 0.38 inch - 0.42 inch (9.76 mm - 10.65 mm) Height(Tablet +Keyboard only) 0.59 inch - 0.63 inch (14.9 mm - 15.9 mm) Depth • • Tablet only: 8.22 inches (208.8 mm) Tablet with Travel Keyboard - 8.52 inch ( 216.
5 System setup System setup enables you to manage your notebook hardware and specify BIOS level options.
Option Description By default, the options is checked. Boot List Options Allows you to change the boot list option: • • Legacy UEFI (The option is enabled by default) Advanced Boot Options Allows you the legacy option ROMs to load. By default, all the option are disabled. UEFI Boot Path SecurityOptions Allows you to control whether or not the system will prompt to the user to enter the Admin password, when a user selects a UEFI boot path from the F12 boot Menu.
Option Description Keyboard The Keyboard Backlight Timeout dims out with the Battery option. The main keyboard illumination feature is not Backlight Timeout affected. Keyboard Illumination will continue to support the various illumination levels. This field has an effect on Battery when the backlight is enabled.
Option Description SMART Reporting This field controls whether hard drive errors for integrated drives are reported during system startup. This technology is part of the SMART (Self Monitoring Analysis and Reporting Technology) specification. This option is disabled by default. • Enable SMART Reporting USB Configuration This is an optional feature. This field configures the integrated USB controller.
Option Description • • • • • • • Keyboard Backlight Timeout on Battery Allows you to define the Keyboard Backlight Time-out dims out with Battery option. The main keyboard illumination feature is not affected. Keyboard Illumination will continue to support the various illumination levels. This field has an effect when the backlight is enabled. The options are: • • • • • • • • Touchscreen 10 seconds This option is enabled by default.
Option Description M.2 SATA SSD-2 Password Allows you to set, change, or delete the password on the system's M.2 SATA solid state drive(SSD). NOTE: Password changes take effect immediately. By default, the drive will not have a password set. Strong Password Allows you to enforce the option to always set strong passwords. Default Setting: Enable Strong Password is not selected.
Option Description OROM Keyboard Access Allows you to set an option to enter the Option ROM Configuration screens using hotkeys during boot. The options are: • • • Enabled. This option is selected by default. One Time Enable Disabled Default setting: Enable Admin Setup Lockout Allows you to prevent users from entering the setup when an Administrator password is set. Master Password Lockout Allows you to prevent users from entering the setup when an Master password is set.
Performance screen options Option Description Multi Core Support This field specifies whether the process has one or all cores enabled. The performance of some applications improves with the additional cores. This option is enabled by default. Allows you to enable or disable multi-core support for the processor. • • • • Intel SpeedStep AllThis option is enabled by default. 1 2 3 Allows you to enable or disable the Intel SpeedStep mode of the processor.
Option Description Upon disconnection from the wired network, the selected wireless radios is re-enabled. By default none of the option is enabled. The options are: • • Wake on WLAN Control WLAN radio Control WWAN radio Allows you to enable or disable the feature that powers on the computer from the Off state when triggered by a LAN signal. • • • • Disabled This option is selected by default.
Option Description Fn Key Emulation Allows you to set the option where the Scroll Lock key is used to simulate the Fn key feature. • Fn Lock Options Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1 – F12, between their standard and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these keys. The available options are: • • • Fastboot Full Screen Logo Minimal This option is selected by default.
Option Description • Bluetooth All the options are enabled by default. NOTE: IMEI number for WWAN can be found on the outer box or the WWAN card. Maintenance Option Description Service Tag Displays the Service Tag of your computer. Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default. BIOS Downgrade Allows you to control flashing of the system firmware to previous revisions.
NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product. Proceed with the instructions on screen. 4. If you are unable to locate or find the Service Tag, click the Product Category of your notebook. 5. Choose the Product Type from the list. 6. Select your notebook model and the Product Support page of your notebook appears. 7. Click Get drivers and click View All Drivers. The Drivers and Downloads page opens. 8.
The computer reboots. Deleting or changing an existing system setup password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked. To enter the System Setup, press F2 immediately after a power-on or reboot. 1. In the System BIOS or System Setup screen, select System Security and press Enter.
6 Software This chapter details the supported operating systems along with instructions on how to install the drivers. Topics: • • • • • • • • • Supported operating systems Downloading drivers ControlVault drivers Human Interface Devices drivers Network drivers Audio drivers Disk drives Management Engine Interface USB drivers Supported operating systems The following table lists the operating systems supported by Latitude 5285 tablet: Table 3.
Human Interface Devices drivers Verify if the Touchpad, and Portable Device drivers are already installed in the computer. Network drivers Install the WLAN and Bluetooth drivers from the Dell support site. Verify if the Network drivers are already installed in the computer.
Audio drivers Verify if the Realtek Audio drivers are already installed in the computer. Disk drives Verify if the Disk drives drivers are already installed in the computer.
Management Engine Interface Verify if the Intel Management Engine Interface drivers are already installed in the computer. USB drivers Verify if the USB drivers are already installed in the laptop.
Software 73
7 Troubleshooting Enhanced Pre-boot System Assessment - ePSA The ePSA is a diagnostic utility available on the tablet. This utility includes a series of tests for a tablet's hardware. Customers can run these tests even if the computer lacks any media (hard drive, CD drive, etc.). If an ePSA-tested component fails, the system displays an error code and generates a beep code. Features: • • • • • • • • • Graphical User Interface.
Table 4.
8 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to Dell.com/support. 2. Select your support category. 3.