Administrator Guide

13
Reinstallation sequence for drivers
and applications
Driver installation is critical if you have reinstalled the Windows operating system on
your Dell computer. Install the drivers in the correct sequence for your computer to
function correctly. In some scenarios, you may have to reinstall or update the device
driver if you are encountering any issues with a specific device.
For more information, see the Dell knowledge-base article SLN148687 at
www.dell.com/support.com.
NOTE: Windows 10 operating system includes the touchpad drivers— no other
touchpad driver installation is required.
NOTE: Windows 10 operating system includes the webcam drivers—no
additional webcam driver installation is required. For video capture or
streaming, users can install webcam software available from third-party
providers.
Dell recommends installing drivers or applications in the following sequence.
1 Intel chipset device software
The Windows operating system may not include the updated Intel chipset driver set
for Dell computers. These Intel chipset drivers are available on Dell’s support site
www.dell.com/support.
Downloading and installing these chipset drivers
1 Turn on your computer.
2 Go to www.dell.com/support.
3 Click Product support, enter the Service Tag of your computer, and then click
Submit.