Latitude 5290 Owner's Manual Regulatory Model: P27S Regulatory Type: P27S002
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
1 Working on your computer Topics: • • • Safety precautions Before working inside your computer After working inside your computer Safety precautions The safety precautions chapter details the primary steps to be taken before performing any disassembly instructions. Observe the following safety precautions before you perform any installation or break/fix procedures involving disassembly or reassembly: • • • • • • Turn off the system and all attached peripherals.
• Catastrophic – Catastrophic failures represent approximately 20 percent of ESD-related failures. The damage causes an immediate and complete loss of device functionality. An example of catastrophic failure is a memory DIMM that has received a static shock and immediately generates a "No POST/No Video" symptom with a beep code emitted for missing or nonfunctional memory. • Intermittent – Intermittent failures represent approximately 80 percent of ESD-related failures.
• Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. ESD protection summary It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products.
2 Removing and installing components Topics: • Recommended tools • Screw size list • Subscriber Identity Module(SIM) board • Base cover • Battery • Solid state drive • Hard drive • Coin cell battery • Heat sink assembly • WLAN card • WWAN card – optional • Memory modules • Keyboard • Power connector port • Chassis frame • SmartCard module • Speaker • System board • Display assembly • Display bezel • Display hinge cover • Display hinges • Display panel • Camera
Screw size list Table 1. Latitude 5290 screw size list Component M2*3 (Thin head) Base cover M2.5*6.3 M2*6 M2 *5 M3*3 M2*2 M2*5 M2*2.5 M2.5*3 M2x5.
4 Push the SIM card tray into the slot until it clicks into place. Removing the Subscriber Identification Module card CAUTION: Removing the Subscriber Identification Module (SIM) card when the computer is on may cause data loss or damage the card. Ensure your computer is turned off or the network connections are disabled. 1 Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray. 2 Pull the SIM card tray to remove it. 3 Remove the SIM card from the SIM card tray.
Installing the base cover 1 Place the base cover to align with the screw holders on the system. 2 Tighten the 8 captive screws to secure the base cover to the system.
3 Follow the procedure in After working inside your computer. Battery Lithium-ion battery precautions CAUTION: • Exercise caution when handling Lithium-ion batteries. • Discharge the battery as much as possible before removing it from the system. This can be done by disconnecting the AC adapter from the system to allow the battery to drain. • Do not crush, drop, mutilate, or penetrate the battery with foreign objects.
Installing the battery 1 Insert the battery into the slot on the system. 2 Route the battery cable through the routing channel. 3 Tighten the single (M2x6) captive screw to secure the battery to the system. 4 Connect the battery cable to the connector on the system board. 5 Install the base cover. 6 Follow the procedure in After working inside your computer. Solid state drive Removing the SSD card 1 Follow the procedure in Before working inside your computer.
Installing the SSD card 1 Insert the SSD card into the connector on the system. 2 Replace the single (M2*3) screw that secures the SSD card to the system. 3 Place the Mylar shield over the SSD. 4 Install the : a b 5 battery base cover Follow the procedure in After working inside your computer. Removing the SSD with holder For models shipped with 2230 SSDs, the SSD requires installation of a specific holder over the SSD for securing the SSD in place.
Installing the SSD with holder 1 Insert the SSD card with holder into the connector on the system. 2 Replace the single (M2*3) screw to secure the SSD holder to the system. 3 Install the : a b 4 battery base cover Follow the procedure in After working inside your computer. Removing the SSD frame 1 Follow the procedure in Before working inside your computer.
Installing the SSD frame 1 Place the SSD frame to the slot in the system. 2 Replace the single (M2*3) screw that secures the SSD frame to the system. 3 Install the: a b c 4 SSD card battery base cover Follow the procedure in After working inside your computer. Hard drive Removing hard drive 1 Follow the procedure in Before working inside your computer.
c d e f Remove the hard drive assembly from the system. Remove the hard drive cable. Remove the 4 (M3x3) screws that secure the hard drive brackets in place. Lift the hard drive bracket from the hard drive. Installing hard drive 1 Insert the hard drive into the hard drive bracket. 2 Replace the screws to secure the hard drive bracket to the hard drive. 3 Replace the hard drive cable. 4 Replace the screws to secure the hard drive assembly to the system.
Coin cell battery Removing the coin cell battery 1 Follow the procedure in Before working inside your computer. 2 Remove the : a b 3 base cover battery To remove the coin cell battery: a b Disconnect the coin cell battery cable from the connector on the system board [1]. Lift the coin cell battery to release from the adhesive and lift it away from the system board [2]. Installing coin cell battery 1 Affix the coin cell battery on the system board.
Heat sink assembly Removing the heat sink assembly 1 Follow the procedure in Before working inside your computer. 2 Remove the : a b 3 base cover battery To remove the heat sink assembly: a b Disconnect the system fan cable from the connector on the system board [1]. Remove the 2 (M2*3) screws that secure the fan and the 4 (M2x3) screws that secure the heat sink on the system board [2]. NOTE: • c Remove the heat sink screws in sequential order as indicated on the heat-sink.
3 Install the : a b 4 battery base cover Follow the procedure in After working inside your computer. WLAN card Removing WLAN card 1 Follow the procedure in Before working inside your computer. 2 Remove the : a b 3 base cover battery To remove the WLAN card: a b c d Remove the single (M2*3) screw that secures the WLAN card bracket to the system [1]. Remove the WLAN card bracket that secures the WLAN antenna cables [2]. Disconnect the WLAN antenna cables from the connectors on the WLAN card [3].
3 Place the WLAN card bracket to secure the WLAN cables. 4 Replace the single M2*3 screw to secure the WLAN card to the system. 5 Install the : a b 6 battery base cover Follow the procedure in After working inside your computer. WWAN card – optional This is optional as the system might not ship with WWAN card. Removing the WWAN card 1 Follow the procedure in Before working inside your computer.
Installing the WWAN card 1 Insert the WWAN card into the slot on the system. 2 Connect the WWAN antenna cables to the connectors on the WWAN card. 3 Replace the screw to secure the WWAN card to the computer. 4 Install the : a b 5 battery base cover Follow the procedure in After working inside your computer. Memory modules Removing the memory module 1 Follow the procedure in Before working inside your computer.
Installing the memory module 1 Insert the memory module into the memory connector at a 30 degree angle until the contacts are fully seated into the slot. Then, depress the module until the clips secure the memory module. 2 Install the : a b 3 battery base cover Follow the procedure in After working inside your computer. Keyboard Removing keyboard lattice 1 Follow the procedure in Before working inside your computer.
Installing keyboard lattice 1 Place the keyboard lattice on the keyboard and press along the edges as well as in between the rows of keys until the lattice clicks in place. 2 Follow the procedure in After working inside your computer. Removing the keyboard 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c 3 base cover battery keyboard lattice To remove the keyboard: a b Lift the latch and disconnect the keyboard cable from the connector [1] on the system.
WARNING: Gently pull the keyboard cable and the keyboard back light cable routed under the system to avoid damage to the cables.
Removing and installing components
Installing the keyboard 1 Hold the keyboard and route the keyboard cable and the keyboard backlight cable through the palmrest in the system. 2 Align the keyboard with the screw holders on the system. 3 Replace the screws to secure the keyboard to the system. 4 Turn the system and connect the keyboard cable and the keyboard backlight cable to the connector in the system. 5 If you have not removed the battery, you must connect the battery cable to the system board.
Installing power connector port 1 Align the power connector port along the grooves on the slot and push it down. 2 Place the metal bracket on the power connector port. 3 Replace the single (M2x3) screw to secure the power connector bracket to the power connector port. 4 Connect the power connector cable to the connector on the system board. 5 Install the : a b 6 battery base cover Follow the procedure in After working inside your computer.
f g h i 3 SSD with holder SSD frame WLAN card WWAN card (optional) To release the chassis frame: a b c d Release the WLAN and WWAN cables from the routing channels [1]. Disconnect the speaker cable from the connector on the system board [2]. Unroute the cable from the routing channel. Lift the latch and disconnect the keyboard backlight cable and the keyboard cable from the connector [3, 4] on the system. NOTE: There may be more than one cable to disconnect based on the keyboard type.
Installing the chassis frame 1 Place the chassis frame into the slot on the system. 2 Replace the 2 (M2x3) screws, 3 (M2x5) screws and the 2 (M2x2) screws to secure the chassis frame to the system. 3 Connect the keyboard cable and the keyboard backlight cable to the connector on the system. NOTE: There may be more than one cable to connect based on keyboard types. The keyboard cables need to go through the chassis frame not under it.
SmartCard module Removing smart card reader board 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c d e f g h i 3 To release the smart card reader board: a b 4 base cover battery hard drive assembly SSD card SSD with holder SSD frame WLAN card WWAN card (optional) chassis frame Lift the latch and disconnect the smart card reader board cable from the connector [1]. Peel the cable from the palmrest [2].
Installing smart card reader board 1 Insert the smart card reader board to align with the tabs on the chassis. 2 Replace the 2 (M2x3) screws to secure the smart card reader board to the system. 3 Affix the smart card reader board cable and connect the cable to the connector. 4 Install the: a b c d e f g h i 5 chassis frame WWAN card (optional) WLAN card SSD frame SSD with holder SSD card hard drive assembly battery base cover Follow the procedure in After working inside your computer.
Speaker Removing the speaker 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c d e f g h i j 3 base cover battery memory module hard drive assembly SSD card SSD with holder SSD frame WLAN card WWAN card (optional) chassis frame To remove the speakers: a Peel the 3 pieces of adhesive tapes that secure the speaker cables [1] [2]. b c Unroute the speaker cables from the routing channels. Lift the speaker away from the computer.
Installing the speaker 1 Insert the speaker module aligning it with the nodes on the chassis. 2 Route the speaker cable through the routing channels. 3 Affix the 3 adhesive tapes to secure the speaker cable. 4 Install the: a b c d e f g h i j 5 chassis frame WWAN card (optional) WLAN card SSD frame SSD with holder SSD card hard drive assembly memory module battery base cover Follow the procedure in After working inside your computer.
b c d e f g h i j k l m n 3 Disconnect the following cables from the system board: a b c 4 base cover battery memory module hard drive assembly SSD card SSD with holder SSD frame WLAN card WWAN card (optional) keyboard lattice keyboard heat sink assembly chassis frame Touchpad cable [1] LED board cable [2] USH cable [3] To release the system board: a b c d e Flip over the system and remove the single M2*3 screw that secures the display cable bracket in place [1].
f 5 Lift the metal bracket away from the system [6]. To remove the system board: a b 34 Remove the 3 (M2x3) screws that secure the system board in place [1]. Lift the system board away from the system [2].
Installing system board 1 Align the system board with the screw holders on the computer. 2 Replace the 3 (M2*3) screws to secure the system board to the system. 3 Place the metal bracket to secure the DisplayPort over USB Type-C. 4 Replace the 2 (M2*5) screws to secure the metal bracket on the DisplayPort over USB Type-C. 5 Connect the power connector port cable to the connector on the system board. 6 Connect the display cable to the connector on the system board.
j k l m n 11 hard drive assembly memory module battery base cover SIM card Follow the procedure in After working inside your computer. Display assembly Removing display assembly 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c d e 3 base cover battery memory module WLAN card WWAN card (optional) To disconnect the display cable: a b c d 36 Release the WLAN and WWAN cables from the routing channels [1].
4 Place the computer on the edge of a plane surface with the display facing down. 5 To remove the display assembly: a b Remove the 4 (M2*5) screws that secure the display assembly to the system [1]. Lift the display assembly away from the system [2]. Installing display assembly 1 Place the chassis on the edge of a plane surface. 2 Align the display assembly to align with the screw holders on the system. 3 Replace the 4 (M2*5) screws to secure the display assembly to the system.
a b c d e 3 base cover battery WLAN card WWAN card (optional) display assembly To remove the display bezel: a b c Pry the display bezel at the base of the display [1]. Lift the display bezel to release it [2]. Pry the edges on the side of the display to release the display bezel [3, 4].
Display hinge cover Removing display hinge cover - non-touch 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c d e f g 3 base cover battery memory module WLAN card WWAN card (optional) display assembly display bezel To remove the display hinge cover: a b c Remove the single (M2.5*3) screw that secures the display hinge cover to the chassis [1]. Lift the display hinge cover away from the display hinge [2].
Installing display hinge cover - non-touch 1 Place the display hinge cover on the display hinge. 2 Replace the (M2.5*3) screw to secure the display hinge cover to the display hinge. 3 Repeat step 1 and step 2 to install the other display hinge cover. 4 Install the: a b c d e f g 5 display bezel display assembly WLAN card WWAN card (optional) memory module battery base cover Follow the procedure in After working inside your computer.
Installing display hinge - non-touch 1 Place the display hinge on the display assembly. 2 Replace the 6 (M2.5x3) screws to secure the display hinge to the display assembly. 3 Repeat step 1 and step 2 to install the other display hinge. 4 Install the: a b c d e f g h 5 display bezel display assembly display hinge cover WLAN card WWAN card (optional) memory module battery base cover Follow the procedure in After working inside your computer.
Display panel Removing display panel - non-touch 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c d e f g base cover battery memory module WLAN card WWAN card (optional) display assembly display bezel 3 Remove the 2 (M2*2) screws that secure the display panel to the display assembly [1] and lift to turn over the display panel to access the display cable [2]. 4 To remove the display panel: a b c 42 Peel the conductive tape [1].
d Remove the display panel. Installing display panel - non-touch 1 Connect the display cable to the connector and affix the adhesive strip. 2 Affix the conductive tape to secure the display cable. 3 Replace the display panel to align with the screw holders on the display assembly. 4 Replace the 2 (M2*2) screws to secure the display panel to the display assembly.
Camera Removing camera 1 Follow the procedure in Before working inside your computer. 2 Remove the: a base cover b battery c WLAN card d WWAN card (optional) e display assembly f display bezel g display panel 3 To remove the camera: a Peel the 2 conductive tape that secures the camera in place [1]. b Disconnect the camera cable from the connector [2]. c Carefully pry and remove the camera module from the display back cover [3].
Installing camera 1 Insert the camera into the slot on the display assembly. 2 Connect the display cable to the connector. 3 Affix the two conductive tape above the camera. 4 Install the: a b c d e f g h 5 display panel display bezel display assembly WLAN card WWAN card (optional) memory module battery base cover Follow the procedure in After working inside your computer. Display (eDP) cable Removing display cable - non-touch 1 Follow the procedure in Before working inside your computer.
Installing display cable - non-touch 1 Affix the display cable to the display back cover. 2 Affix the conductive tape to the display cable. 3 Install the: a b c d e f g h i 4 camera display panel display hinge cover display bezel display assembly WLAN card WWAN card (optional) battery base cover Follow the procedure in After working inside your computer. Display back cover assembly Removing the display back cover assembly - non-touch 1 Follow the procedure in Before working inside your computer.
b c d e f g h i j k l battery memory module WLAN card WWAN card (optional) display assembly display bezel display hinge cover display panel display hinge display cable camera The display back cover assembly is the remaining component, after removing all the components. Installing the display back cover assembly - non-touch 1 Place the display back cover assembly on a flat surface.
Palm rest Removing palm rest 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c d e f g h i j k l m n o p q r s 3 SIM card base cover battery memory module hard drive SSD card SSD with holder SSD frame WLAN card WWAN card (optional) keyboard lattice keyboard heat sink assembly chassis frame smartcard module speaker system board display assembly display hinge cover The palm rest is the remaining component after removing all the components.
Installing palm rest 1 Place the palm rest on a flat surface. 2 Install the: a b c d e f g h i j k l m n o p q r s 3 display hinge cover display assembly system board speaker smartcard module chassis frame heat sink assembly keyboard keyboard lattice WWAN card (optional) WLAN card SSD frame SSD with holder SSD card hard drive assembly memory module battery base cover SIM card Follow the procedure in After working inside your computer.
3 Technology and components This chapter details the technology and components available in the system. Topics: • Power adapter • Kaby Lake — 7th Generation Intel Core processors • Kaby Lake Refresh — 8th Generation Intel Core processors • DDR4 • HDMI 1.4 • USB features Power adapter This laptop is shipped with 7.4mm barrel plug on 65 W or 65 W BFR/PVC Halogen Free or 90 W power adapter.
Kaby lake Specifications Table 2. Kaby lake specifications Processor number Clock Speed Cache No. of cores/No. of Power threads Memory type Graphics Intel Core i3-7100U (3M Cache, up to 2.4 GHz), Dual Core 2.4 GHz 3 MB 2/4 15 W DDR4-2133 Intel HD graphics 620 Intel Core i5-7200U (3M Cache, up to 3.1 GHz), Dual Core 2.5 GHz 3 MB 2/4 15 W DDR4-2133 Intel HD graphics 620 Intel Core i5-7300U (3M Cache, up to 3.5 GHz),vPro, Dual Core 2.
Kaby Lake Refresh Specifications Table 3. Kaby Lake Refresh specifications Processor number Clock Speed Cache No. of cores/No. of Power threads Memory type Graphics Intel Core i7-8650U 4.2 GHz 8 MB 4/8 15 W DDR4-2400 or LPDDR3-2133 Intel UHD graphics 620 Intel Core i7-8550U 4.0 GHz 8 MB 4/8 15 W DDR4-2400 or LPDDR3-2133 Intel UHD graphics 620 Intel Core i5-8350U 3.6 GHz 6 MB 4/8 15 W DDR4-2400 or LPDDR3-2133 Intel UHD graphics 620 Intel Core i5-8250U 3.
Figure 2. Thickness difference Curved edge DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation. Figure 3. Curved edge Memory Errors Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not turn on.
• 4K Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will rival the Digital Cinema systems used in many commercial movie theaters • HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p • Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique demands of the motoring environment while delivering true HD quality Advantages of
Speed Currently, there are 3 speed modes defined by the latest USB 3.0/USB 3.1 Gen 1 specification. They are Super-Speed, Hi-Speed and FullSpeed. The new SuperSpeed mode has a transfer rate of 4.8Gbps. While the specification retains Hi-Speed, and Full-Speed USB mode, commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to maintain backward compatibility. USB 3.0/USB 3.
• USB 3.0/USB 3.1 Gen 1 RAIDs • Optical Media Drives • Multimedia Devices • Networking • USB 3.0/USB 3.1 Gen 1 Adapter Cards & Hubs Compatibility The good news is that USB 3.0/USB 3.1 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all, while USB 3.0/USB 3.
4 System specifications Topics: • Technical specifications • Hot key combinations Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start > Settings > System > About. System specifications Feature Specification Processor type Intel Kaby Lake System Chipset Integrated with processor Total cache • 3 M Cache - Intel Core i5-7300U (Dual Core, 2.
Feature Specification • 7th Gen - Intel HD Graphics 620 Memory specification Feature Specification Memory connector Two SODIMM slots Memory capacity per slot 4 GB, 8 GB, 16 GB and 32 GB Memory type DDR4 Speed • 2133 MHz for 7th Gen Processor • 2400 MHz for 8th Gen Processor Minimum memory 4 GB Maximum memory configuration 32 GB Storage specification NOTE: Depending on the configuration you order, you will see either a HDD or M.2 PCIe SSD in your system.
Feature Specification Volume controls Hot keys Video specification Feature Specification Type Integrated on system board, hardware accelerated UMA controller • Intel HD Graphics 620 • Intel UHD Graphics 620 Data bus Integrated video External display support • Integrated Graphics configurations supports HDMI 1.
Ports and connector specification Feature Audio Video Specification • Universal Audio Jack • High Quality Speakers • Noise reducing array microphones • Volume control buttons, supports hot-key keyboard button • HDMI 1.4 (UMA) • One VGA connector Network adapter One RJ-45 connector USB Two USB 3.1 Gen 1 (one with PowerShare) Memory SD card reader microSD 4.
Feature Specification Vertical Viewing Angle +10/- 30 degrees Keyboard specification Feature Number of keys Size Backlit keyboard Specification • United States: 82 keys • United Kingdom: 83 keys • Japan: 86 keys • Brazil: 84 keys Full sized • X= 18.05 mm key pitch • Y= 18.05 mm key pitch Yes (optional) Touchpad specifications Feature Specification Active Area: X-axis 99.5 mm (3.92 inches) Y-axis 53 mm (2.
Feature 68 Whr Voltage Life span Specification • Height: 7.05mm (0.28 inch) • Weight: 250.00 g • Length: 233mm (9.17 inch) • Width: 95.9mm (3.78 inch) • Height: 7.05mm (0.28 inch) • Weight: 340.00 g 42 WHr 11.4 VDC 51 WHr 11.4 VDC 68 WHr 7.
Feature Specification Temperature range (Operating) 0°C to 40°C (32°F to 104°F) Temperature range (Non-Operating) –40°C to 70°C (–40°F to 158°F) Physical specification Feature Specification Front height 0.8 inches (21.4 mm) Width 12.0 inches (305.1 mm) Depth 8.3 inches (211.3 mm) Weight 2.99 lbs (1.
Function key combination Latitude 7290 Fn+ F4 Mic Mute Fn+ F5 Num Lock Fn+ F6 Scroll Lock Fn+ F7 (optional) Increase keyboard back light brightness Fn+ F8 Display Toggle (Win + P) Fn+ F9 Search Fn+ F10 Increase keyboard back light brightness Fn+ F11 Print screen Fn+ F12 Insert Fn + Home WLAN on/off Fn + End Sleep Fn + up arrow Increase display brightness Fn + down arrow Decrease display brightness 64 System specifications
5 System Setup Topics: • Boot menu • Navigation keys • System setup options • General options • System configuration • Video • Security • Secure boot • Intel Software Guard Extensions • Performance • Power management • Post behaviour • Manageability • Virtualization support • Wireless screen options • Maintenance • System logs • SupportAssist system resolution • Updating the BIOS in Windows • System and setup password Boot menu Press when the Dell™ logo appears
Navigation keys NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the system. Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. Enter Selects a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. Tab Moves to the next focus area. NOTE: For the standard graphics browser only.
Option Description Advanced Boot Options Allows you to Enable Legacy Option ROMs. The options are: • • UEFI Boot Path Security Enable Legacy Option ROMs—Default Enable Attempt Legacy Boot Allows you to control whether the system prompts the user to enter the Admin password when booting to a UEFI boot path. Click one of the following options: • • • Date/Time Always, Except Internal HDD—Default Always Never Allows you to set the date and time.
Option Description All the options are set by default. SMART Reporting This field controls if the hard drive errors for the integrated drives are reported during system startup. This technology is part of the SMART(Self-Monitoring Analysis and Reporting Technology) specification. • Enable SMART Reporting This option is not set by default. USB Configuration Allows you to enable or disable the internal USB configuration.
Option Description • • Keyboard Backlight Timeout on Battery 15 minutes Never The Keyboard Backlight Timeout dims out with Battery option. The main keyboard illumination feature is not affected. Keyboard Illumination will continue to support the various illumination levels. This field has an effect when the backlight is enabled.
Option Description The entries to set password are: • • • Enter the old password: Enter the new password: Confirm new password: Click OK once you set the password. NOTE: For the first time login, "Enter the old password:" field is marked to "Not set". Hence, password has to be set for the first time you login and then you can change or delete the password. System Password Allows you to set, change, or delete the System password.
Option Description TPM 2.0 Security Allows you to enable or disable the Trusted Platform Module (TPM) during POST. The options are: • • • • • • • • TPM On—Default Clear PPI Bypass for Enable Commands—Default Attestation Enable—Default PPI Bypass for Disable Commands Key Storage Enable—Default PPI Bypass for Clear Commands SHA-256—Default Click any one of the following: • • Computrace (R) Enabled—Default Disabled Allows you to activate or disable the optional Computrace software.
Secure boot Table 10. Secure Boot Option Description Secure Boot Enable Allows you to enable or disable the Secure Boot Feature. Click one of the following options: • • Expert Key Management Disabled Enabled—Default Allows you to enable or disable Expert Key Management. • Enable Custom Mode This option is not set by default. The Custom Mode Key Management options are: • • • • PK—Default KEK db dbx Intel Software Guard Extensions Table 11.
Performance Table 12. Performance Option Description Multi Core Support This field specifies whether the processor has one or all cores enabled. The performance of some applications improves with the additional cores. • • • • All 1 2 3 NOTE: To enable Trusted Execution mode, all the cores must be enabled. Allows you to enable or disable the Intel SpeedStep mode of processor. Intel SpeedStep • Enable Intel SpeedStep This option is set by default.
Option Description This option is not set by default. Enable Intel Speed Shift Technology Allows you to enable or disable Enable Intel Speed Shift Technology support. • Enable Intel Speed Shift Technology This option is set by default. Auto On Time Allows you to set the time at which the computer must turn on automatically. Click one of the following options: • • • • USB Wake Support Allows you to enable USB devices to wake the system from standby.
Option Description • • Primarily AC use ACustomdaptive If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop. NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the Advanced Battery Charge Configuration option. Type-C Connector Power This option lets you set the maximum power that can be drawn from the Type-C connector. • • 7.5 Watts—Default 15 Watts Post behaviour Table 14.
Option Description • Extended BIOS POST Time Auto Allows you to create an additional preboot delay. The options are: • • • Full Screen Logo 0 seconds—Default 5 seconds 10 seconds This option will display full screen logo if your image match screen resolution • Enable Full Screen Logo This option is not set by default. Warnings and Error This option will cause the boot process to only pause when warnings or errors are detected.
Option Description This option is set by default. Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by the Intel Virtualization technology for direct I/O. VT for Direct I/O • Enable VT for Direct I/O This option is set by default. Allows you to specify whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware capabilities provided by the Intel Trusted Execution Program.
Option Description Data Wipe Allows you to securely erase data from all internal storage devices. • Wipe on Next Boot This option is not set by default. Bios Recovery BIOS Recovery from Hard Drive—This option is set by default. Allows you to recover the corrupted BIOS from a recovery file on the HDD or an external USB key. BIOS Auto-Recovery— Allows you to recover the BIOS automatically. NOTE: BIOS Recovery from Hard Drive field should be enabled.
Updating the BIOS in Windows It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS update is completed. 1 Restart the computer. 2 Go to Dell.com/support. • Enter the Service Tag or Express Service Code and click Submit.
5 Using arrow keys, select USB Storage Device and click Return. 6 The system will boot to a Diag C:\> prompt. 7 Run the file by typing the full filename e.g. O9010A12.exe and press Return. 8 The BIOS Update Utility will load, follow the instructions on screen. Figure 4. DOS BIOS Update Screen Updating the Dell BIOS in Linux and Ubuntu environments If you want to update the system BIOS in a Linux environment such as Ubuntu, see http://www.dell.
CAUTION: Do not power off the system during the BIOS update process. Powering off the system could make the system fail to boot. 1 From a power off state, insert the USB key where you copied the flash into a USB port of the system . 2 Power on the system and press the F12 key to access the One-Time Boot Menu, Highlight BIOS Flash Update using the arrow keys then press Enter. 3 The Bios flash menu will open then click the browse button. 4 The E5450A14.
5 Once the file is selected, it will show in the file selection box and you can click the OK button to continue. 6 Click the Begin Flash Update button.
7 A warning box is displayed asking you if you want to proceed. Click the Yes button to begin the flash. 8 At this point the BIOS flash will execute, the system will reboot and then the BIOS flash will start and a progress bar will show the progress of the flash. Depending on the changes included in the update, the progress bar may go from zero to 100 multiple times and the flash process could take as long as 10 minutes. Generally this process takes two to three minutes.
9 Once complete, the system will reboot and the BIOS update process is completed. System and setup password You can create a system password and a setup password to secure your computer. Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. CAUTION: The password features provide a basic level of security for the data on your computer.
5 Press Y to save the changes. The computer reboots. Deleting or changing an existing system and or setup password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked. To enter the System Setup, press F2 immediately after a power-on or reboot.
6 Software This chapter details the supported operating systems along with instructions on how to install the drivers. Topics: • Supported operating systems • Downloading drivers • Downloading the chipset driver • Intel chipset drivers • Video driver • Audio driver • Network drivers • USB driver • Storage driver • Other drivers Supported operating systems The topic lists the operating systems supported for . Table 21.
Downloading the chipset driver 1 Turn on the laptop. 2 Go to Dell.com/support. 3 Click Product Support, enter the Service Tag of your laptop, and then click Submit. 4 Click Drivers and Downloads. 5 Select the operating system installed on your laptop. 6 Scroll down the page, expand Chipset, and select your chipset driver. 7 Click Download File to download the latest version of the chipset driver for your laptop.
Video driver Verify if the video driver is already installed in the system.
Audio driver Verify if audio drivers is already installed in the system. Network drivers This system comes with both LAN and WiFi drivers and is able to detect the LAN and WiFi without going through the drivers installation. USB driver Verify if the USB drivers are already installed in the system. Storage driver Verify if the storage controller drivers are installed in the system.
Other drivers This section lists driver details for all the other components in the Device Manager. Security device driver Verify if the security device driver is installed in the system. HID Verify if the HID driver is installed in the system. Control Vault Device Verify if the control vault device driver is installed in the system. Smart card reader Verify if the smart card reader drivers are installed in the system.
Image device driver Verify if the image device driver is installed in the system.
7 Troubleshooting Dell Enhanced Pre-Boot System Assessment — ePSA diagnostic 3.0 You can invoke the ePSA diagnostics by performing either of the following steps: • Press the F12 key when the system boots and choosing Diagnostics option. • Press Fn+PWR when the system boots. For more details, see Dell EPSA Diagnostic 3.0.
8 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Go to Dell.com/support. 2 Select your support category.