Latitude 5510 Service Manual 1 Regulatory Model: P80F Regulatory Type: P80F002 June 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Working on your computer...............................................................................................6 Safety instructions.................................................................................................................................................................6 Before working inside your computer........................................................................................................................... 6 Safety precautions..........
Installing the M.2 SSD....................................................................................................................................................41 Solid state drive bracket.....................................................................................................................................................42 Removing the solid state drive bracket......................................................................................................................
Removing hinge caps...................................................................................................................................................100 Installing hinge caps......................................................................................................................................................101 Display hinges.........................................................................................................................................................
1 Working on your computer Topics: • Safety instructions Safety instructions Prerequisites Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • • You have read the safety information that shipped with your computer.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. 5. Disconnect your computer and all attached devices from their electrical outlets. 6. Press and hold the power button while the computer is unplugged to ground the system board.
• • When unpacking a static-sensitive component from its shipping carton, do not remove the component from the anti-static packing material until you are ready to install the component. Before unwrapping the anti-static packaging, ensure that you discharge static electricity from your body. Before transporting a static-sensitive component, place it in an anti-static container or packaging. ESD field service kit The unmonitored Field Service kit is the most commonly used service kit.
Steps 1. Connect any telephone or network cables to your computer. CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 2. Connect your computer and all attached devices to their electrical outlets. 3. Turn on your computer. 4. If required, verify that the computer works correctly by running ePSA diagnostics.
2 Technology and components This chapter details the technology and components available in the system. Topics: • • • • USB features USB Type-C HDMI 1.4 Power button LED behavior USB features Universal Serial Bus, or USB, was introduced in 1996. It dramatically simplified the connection between host computers and peripheral devices like mice, keyboards, external drivers, and printers. Table 1. USB evolution Type Data Transfer Rate Category Introduction Year USB 2.
• • USB 2.0 previously had four wires (power, ground, and a pair for differential data); USB 3.0/USB 3.1 Gen 1 adds four more for two pairs of differential signals (receive and transmit) for a combined total of eight connections in the connectors and cabling. USB 3.0/USB 3.1 Gen 1 utilizes the bidirectional data interface, rather than USB 2.0's half-duplex arrangement. This gives a 10-fold increase in theoretical bandwidth.
Alternate Mode USB Type-C is a new connector standard that is very small. It is about a third the size of an old USB Type-A plug. This is a single connector standard that every device should be able to use.
3. DisplayPort 1.4 – compatible with existing DisplayPort monitors, devices and cables 4. USB Power Delivery - Up to 130W on supported computers Key Features of Thunderbolt 3 over USB Type-C 1. 2. 3. 4. 5.
• HDMI supports communication between the video source (such as a DVD player) and the DTV, enabling new functionality. Power button LED behavior On certain Dell Latitude systems, the power button LED is used to provide an indication of the system status, and as a result the power button illuminates when pressed.
Power button with fingerprint reader will have no LED and will leverage the available LED's in the system to provide indication of the system status • Power Adapter LED: • ○ The LED on Power adapter connector illuminates white when power is supplied from electrical outlet. Battery Indicator LED: ○ If the computer is connected to an electrical outlet, the battery light operates as follows: 1. Solid white -the battery is charging. When the charge is complete the LED turns off.
3 Major components of your system 1. Base cover 2.
3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. DC-in port System fan System board Battery Inner frame Speakers SmartCard reader Touchpad button board LED board Display assembly Palmrest assembly Solid-state drive Coin-cell battery Memory modules WLAN card NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer.
4 Disassembly and reassembly Topics: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • MicroSD card Base cover Battery WWAN card WLAN card Coin-cell battery Memory modules DC-in port Solid state drive Solid state drive bracket Inner frame SmartCard reader Touchpad buttons LED board Speakers Heat sink System fan System board Keyboard Keyboard bracket Power button Display assembly Display bezel Display panel Camera Hinge caps Display hinges Display (eDP) cable Display back cover assembly Palmrest a
Installing the microSD card Steps 1. Align the microSD card to its slot on the computer [1]. 2. Slide the microSD card into the slot until it clicks into place [2].
3. Follow the procedures in After working inside your computer. Base cover Removing the base cover Prerequisites Steps 1. Follow the procedure in before working inside your computer. 2. Remove the microSD card. 3. Loosen the eight captive screws that secure the base cover to the computer.
4. Using a plastic scribe [1], pry the base cover from the top-left corner and continue to work on the sides to open the base cover [2].
5. Lift and remove the base cover away from the computer. Installing the base cover Steps 1. Align and place the base cover on the computer.
2. Press the edges and sides of the base cover until it snaps into place.
3. Tighten the eight captive screws to secure the base cover to the computer.
Next steps 1. Replace the microSD card. 2. Follow the procedure in after working inside your computer. Battery Lithium-ion battery precautions CAUTION: • Exercise caution when handling Lithium-ion batteries. • Discharge the battery as much as possible before removing it from the system. This can be done by disconnecting the AC adapter from the system to allow the battery to drain. • Do not crush, drop, mutilate, or penetrate the battery with foreign objects.
2. Loosen the single captive screw that secures the battery to the palm rest assembly [1]. 3. Lift and slide the battery away from the palm rest assembly. [2].
Installing the battery Steps 1. Align the tabs on the battery with the slots on the palm rest assembly [1]. 2. Place the battery in the battery bay. 3. Tighten the single captive screw to secure the battery to the palm rest assembly [2].
4. Connect the battery cable to the connector on the system board.
Next steps 1. Replace the base cover. 2. Replace the microSD card. 3. Follow the procedure in after working inside your computer WWAN card Removing the WWAN card Prerequisites 1. 2. 3. 4. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Steps 1. 2. 3. 4. Remove the single (M2x3) screw that secures the WWAN card bracket to the system board [1]. Remove the WWAN card bracket that secures the WWAN antenna cables [2].
Installing the WWAN card About this task CAUTION: To avoid damage to the WWAN card, do not place any cables under it. Steps 1. 2. 3. 4. Insert the WWAN card into the connector on the system board [1]. Connect the WWAN antenna cables to the connectors on the WWAN card [2]. Place the WWAN card bracket to secure the WWAN antenna cables to the WWAN card [3]. Replace the single (M2x3) screw to secure the WWAN card bracket to the WWAN card [4]. Next steps 1. 2. 3. 4. Replace the battery.
Installing the WLAN card About this task CAUTION: To avoid damage to the WLAN card, do not place any cables under it. Steps 1. 2. 3. 4. Insert the WLAN card into the connector on the system board [1]. Connect the WLAN antenna cables to the connectors on the WLAN card [2]. Place the WLAN card bracket to secure the WLAN antenna cables to the WLAN card [3]. Replace the single (M2x3) screw to secure the WLAN card bracket to the WLAN card [4].
Next steps 1. 2. 3. 4. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Coin-cell battery Removing the coin-cell battery Prerequisites 1. 2. 3. 4. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Steps 1. Disconnect the coin cell battery cable from the connector on the system board [1]. 2. Lift the coin cell battery from the system board [2].
Installing the coin-cell battery Steps 1. Place the coin cell on the system board [1]. 2. Connect the coin cell battery cable to the connector on the system board [2].
Next steps 1. 2. 3. 4. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Memory modules Removing the memory module Prerequisites 1. 2. 3. 4. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Steps 1. Pry the retention clips securing the memory module until the memory module pops-up [1]. 2. Remove the memory module from the memory module slot [2].
Installing the memory module Steps 1. Align the notch on the memory module with the tab on the memory-module slot. 2. Slide the memory module firmly into the slot at an angle [1]. 3. Press the memory module down until the clips secure it [2]. NOTE: If you do not hear the click, remove the memory module and reinstall it.
Next steps 1. 2. 3. 4. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. DC-in port Removing the DC-in port Prerequisites 1. 2. 3. 4. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Steps 1. Remove the two (M2x5) screws that secure the Type-C bracket to the system board [1]. 2. Lift the Type-C bracket away from the computer [2].
3. Disconnect the DC-in port cable from the connector on the system board and remove the DC-in port from the computer [1, 2].
Installing the DC-in port Steps 1. Place the DC-in port to its slot on the computer [1]. 2. Connect the DC-in port cable to the connector on the system board [2].
3. Place the Type-C bracket on its slot on the computer [1]. 4. Replace the two (M2x5) screws to secure the Type-C bracket to the palmrest [2].
Next steps 1. 2. 3. 4. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Solid state drive Removing the M.2 SSD Prerequisites 1. 2. 3. 4. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Steps 1. Peel the costume tape from the SSD module [1]. 2. Remove the single (M2x3) screw that secures the M.2 SSD to the palmrest [2]. 3. Lift the M.
Installing the M.2 SSD Steps 1. Place the M.2 SSD into the slot on the palmrest [1]. 2. Replace the single (M2x3) screw to secure the M.2 SSD to the palmrest [2]. 3. Adhere the cosmetic tape to the M.2 SSD [3].
Next steps 1. 2. 3. 4. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Solid state drive bracket Removing the solid state drive bracket Prerequisites 1. 2. 3. 4. 5. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the M.2 SSD. Steps 1. Remove the single (M2x3) screw that secures the bracket to the palmrest [1]. 2.
Installing the solid state drive bracket Steps 1. Align the bracket and insert it into the slot on the palmrest [1]. 2. Replace the single (M2x3) screw to secure the bracket to the palmrest [2].
Next steps 1. 2. 3. 4. 5. Replace the M.2 SSD. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Inner frame Removing the inner frame Prerequisites 1. 2. 3. 4. 5. 6. 7. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the WLAN card. Remove the M.2 SSD. Remove the M.2 SSD bracket. Steps 1. Unroute the WLAN antenna cables.
2. Remove the four (M2x5) screws that secure the inner frame to the system board [1]. 3. Remove the six (M2x3) screws that secure the inner frame to the system chassis [2]. 4. Lift the inner frame away from the system chassis [3].
Installing the inner frame Steps 1. Align and place the inner frame on the system chassis [1]. 2. Replace the six (M2x3) screws to secure the inner frame to the system chassis [2]. 3. Replace the four (M2x5) screws to secure the inner frame to the system board [3].
4. Reroute the WLAN antenna cables.
Next steps 1. 2. 3. 4. 5. 6. 7. Replace the M.2 SSD holder. Replace the M.2 SSD. Replace the WLAN card. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. SmartCard reader Removing the SmartCard reader Prerequisites 1. 2. 3. 4. 5. 6. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the WLAN card. Remove the inner frame. Steps 1.
3. Remove the four (M2x3) screws that secure the smartcard reader to the palmrest [1]. 4. Lift the smartcard reader board away from the palmrest [2].
Installing the SmartCard reader Steps 1. Place the smart card reader board on the palmrest [1]. 2. Replace the four (M2x3) screws to secure the smartcard reader on the palmrest [2].
3. Connect the smartcard reader FFC to the connector on the USH board [1]. 4. Adhere the smartcard FFC to the palmrest [2].
Next steps 1. 2. 3. 4. 5. 6. Replace the inner frame. Replace the WLAN card. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Touchpad buttons Removing the touchpad button board Prerequisites 1. 2. 3. 4. 5. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the speaker. Steps 1.
3. Remove the two (M2x3) screws that secure the touchpad button bracket to the palmrest [1]. 4. Lift the touchpad button board bracket away from the computer [2].
Installing the touchpad button board Steps 1. Place the touchpad button board into the slot on the palmrest [1]. 2. Replace the two (M2x3) screws to secure the touchpad button board to the palmrest [2].
3. Connect the Smartcard reader Flexible Flat Cable (FFC) to the USH board [1]. 4. Adhere the FFC on the palmrest [2] and connect the touchpad button board cable to the connector on the touchpad [3].
Next steps 1. 2. 3. 4. 5. Replace the speaker. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. LED board Removing the LED board Prerequisites 1. 2. 3. 4. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Steps 1. Disconnect and peel the USH daughter board Flexible Flat Cable (FFC) from the USH daughter board [1, 2].
2. Disconnect the LED board cable from the connector on the system board [1]. 3. Unroute the LED board cable [2].
4. Remove the single (M2x3) screw that secures LED board to the palmrest [1]. 5. Lift the LED board away from the computer [2].
Installing the LED board Steps 1. Place the LED board and align the screw hole on the LED board with the screw hole on the palmrest [1]. 2. Replace the single (M2x3) screw to secure the LED board to the palmrest [2].
3. Connect the LED board cable to the connector on the system board and route the LED board cable [1, 2].
4. Connect and adhere the USH daughter board Flexible Flat Cable (FFC) from the USH daughter board [1, 2]. Next steps 1. 2. 3. 4. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Speakers Removing the speakers Prerequisites 1. 2. 3. 4. 5. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the LED board. Steps 1.
3. Lift and remove the speakers away from the palmrest.
Installing the speakers Steps 1. Using the alignment posts and rubber grommets, place the speakers in the slots on the palmrest. 2. Route the speaker cable through the routing guides. 3. Affix the adhesive tape to secure speaker cable to the palmrest [1]. 4. Connect the speaker cable to the connector on the system board .
Next steps 1. 2. 3. 4. 5. Replace the LED board. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Heat sink Removing the heatsink - UMA Prerequisites 1. 2. 3. 4. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Steps 1. Loosen the four (M2x3) screws that secure the heatsink to the system board [1]. 2.
Installing the heatsink - UMA Steps 1. Place the heatsink on the system board and align the screw holes on the heatsink with the screw holes on the system board [1]. 2. In sequential order (as indicated on the heatsink), tighten the four (M2x3) screws that secure the heatsink to the system board [2].
Next steps 1. 2. 3. 4. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. System fan Removing the system fan Prerequisites 1. 2. 3. 4. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Steps 1. Disconnect the system fan cable from the connector on the system board.
2. Remove the two (M2x5) screws that secure the system fan to the palmrest [1]. 3. Lift the system fan away from the computer [2].
Installing the system fan Steps 1. Place and align the screw holes on the system fan with the screw holes on to the palmrest [1]. 2. Replace the two (M2x5) screws to secure the system fan to the palmrest [2].
3. Connect the system fan cable to the connector on the system board.
Next steps 1. 2. 3. 4. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. System board Removing the system board Prerequisites 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the memory module. Remove the WLAN card. Remove the coincell battery. Remove the DC-in . Remove the M.2 SSD . Remove the heatsink.
2. Lift the latch and disconnect the following cables from the system board: a. LED board cable [3]. b. USH FFC [4]. c. Touchpad FFC [5]. 3. Remove the two (M2x3) screws that secure the eDP bracket to the system board [1]. 4. Remove the eDP bracket away from the computer [2]. 5. Lift the eDP cable from the connector on the system board [3].
6. Remove the five (M2x3) screws that secure the system board to the palmrest [1]. 7. Lift the system board away from the computer [2].
Installing the system board Steps 1. Align and place the system board on the palmrest [1]. 2. Replace the five (M2x3) screws to secure the system board to the palmrest [2].
3. Connect the eDP cable to the connector on the system board [1]. 4. Place the eDP support bracket above the eDP connector [2]. 5. Replace the two (M2x3) screws to secure the eDP bracket to the system board [3].
6. Insert the dummy sim card into the sim card slot [1]. 7. Connect the following cables to the system board: a. LED board cable [2]. b. USH FFC [3] c. Touchpad FFC [4].
Next steps 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Replace the system fan. Replace the heatsink. Replace the M.2 SSD. Replace the DC-in. Replace the coin cell battery. Replace the WLAN card. Replace the memory module. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Keyboard Removing the keyboard Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the microSD card.
3. 4. 5. 6. 7. 8. 9. 10. Remove the base cover. Remove the battery. Remove the speaker. Remove the memory module. Remove the system fan. Remove the DC-in . Remove the WLAN card. Remove the system board. NOTE: System board can be removed with heatsink attached. 11. Remove the coin cell battery. Steps 1. Lift the latch and disconnect the backlit cable and the keyboard cables from the connectors on the touchpad. 2. Remove the 22 (M2x2) screws that secure the keyboard to the palmrest [1]. 3.
Installing the keyboard Steps 1. Align and place the keyboard on the palmrest [1]. 2. Replace the 22 (M2x2) screws to secure the keyboard to the palmrest [2].
3. Connect the backlit cable and the keyboard cables to the connectors on the touchpad.
Next steps 1. Replace the coin cell battery. 2. Replace the system board. NOTE: System board can be replaced with heatsink attached. 3. 4. 5. 6. 7. 8. 9. 10. 11. Replace the WLAN card. Replace the DC-in. Replace the system fan. Replace the memory module. Replace the speaker. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Keyboard bracket Removing the keyboard bracket Prerequisites 1. 2. 3. 4. 5.
6. 7. 8. 9. 10. Remove the memory module. Remove the system fan. Remove the DC-in . Remove the WLAN card. Remove the system board. NOTE: System board can be removed with heatsink attached. 11. Remove the coin cell battery. 12. Remove the keyboard. Steps 1. Remove the twelve (M2x2) screws that secure the keyboard to the keyboard bracket [1]. 2. Remove the keyboard from the keyboard bracket [2]. Installing the keyboard bracket Steps 1. Align and place the keyboard on the keyboard bracket [1]. 2.
Next steps 1. Replace the keyboard. 2. Replace the coin cell battery. 3. Replace the system board. NOTE: System board can be replaced with heatsink attached. 4. 5. 6. 7. 8. 9. 10. 11. 12. Replace the WLAN card. Replace the DC-in. Replace the memory module. Replace the system fan. Replace the speaker. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Power button Removing the power button Prerequisites 1.
3. 4. 5. 6. 7. 8. 9. 10. Remove the base cover. Remove the battery. Remove the speaker. Remove the memory module. Remove the system fan. Remove the DC-in . Remove the WLAN card. Remove the system board. NOTE: System board can be removed with heatsink attached. 11. Remove the coin cell battery. 12. Remove the keyboard. Steps 1. Remove the two (M2x2) screws that secure the power button on the palmrest [1]. 2. Lift the power button off the palmrest [2]. Installing the power button Steps 1.
Next steps 1. Replace the keyboard. 2. Replace the coin cell battery. 3. Replace the system board. NOTE: System board can be replaced with heatsink attached. 4. 5. 6. 7. 8. 9. 10. 11. 12. Replace the WLAN card. Replace the DC-in. Replace the memory module. Replace the system fan. Replace the speaker. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Display assembly Removing the display assembly Prerequisites 1. 2. 3. 4.
5. Remove the WLAN card. Steps 1. 2. 3. 4. Unroute the wireless antenna from the routing guides on the system board [1]. Remove the two (M2x3) screws that secures the eDP cable bracket to the system board [2]. Lift the eDP cable bracket from the system board [3]. Disconnect and unroute the eDP cable [4]. 5. Open the display assembly to a 180-degree angle and flip over the system, then place the system on a flat surface.
6. Remove the six (M2.5x4) screws that secures the display assembly to the system chassis [1]. 7. Remove the display assembly from the system [2].
Installing the display assembly About this task NOTE: Ensure that the hinges are opened to the maximum before replacing the display assembly on the palmrest. Steps 1. Align and place the system chassis under the hinges of the display assembly [1]. 2. Replace the six (M2.5x4) screws that secure the display assembly to the system chassis [2].
3. Seat the system chassis on the display assembly.
4. 5. 6. 7. Reroute the wireless antenna through the routing guides on the system board [1]. Connect the eDP cable to the eDP connector on the system board [2]. Place the eDP cable bracket on the system board [3]. Replace the two (M2x3) screws that secure the eDP cable bracket to the system board [4].
Next steps 1. 2. 3. 4. 5. Replace the WLAN card. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Display bezel Removing display bezel Prerequisites 1. 2. 3. 4. 5. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the display assembly. Steps 1. 2. 90 NOTE: Display bezel cannot be reused after being removed.
Carefully pry open the inside edge of the display bezel and then pry open the inside edge of the left and right sides of the display bezel [2]. 3. Lift the display bezel from the display assembly.
Installing the display bezel Steps Align the display bezel with the display assembly, and then gently snap the display bezel into place.
Disassembly and reassembly 93
Next steps 1. 2. 3. 4. 5. Replace the display assembly. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Display panel Removing display panel Prerequisites 1. 2. 3. 4. 5. 6. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the display assembly. Remove the display bezel. Steps 1. Remove the four (M2.5x3.
2. Peel the conductive tape [1] on the display cable connector. 3. Remove the adhesive strip that secures the display cable connector [2]. 4. Lift the latch and disconnect the display cable from the connector on the display panel [3, 4]. NOTE: Do not pull and release the Stretch (SR) Tapes from the display panel. There is no need to separate the brackets from the display panel.
Disassembly and reassembly
Installing display panel Steps 1. Connect the display cable to the connector and close the latch [1, 2]. 2. Adhere the adhesive strip to secure the display cable connector [3]. 3. Adhere the conductive tape to secure the display cable connector [4]. 4. NOTE: LCD Panel comes with two (L+R) brackets that needs to toe-in first, then secure two screws located at the base of the LCD panel. Replace the four (M2.5x3.5) screws that secure the display panel to the display assembly.
Next steps 1. 2. 3. 4. 5. 6. Replace the display bezel. Replace the display assembly. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Camera Removing camera Prerequisites 1. 2. 3. 4. 5. 6. 7. 8. 9. 98 Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the display assembly. Remove the display bezel. Remove the hinge caps.
Steps 1. Peel the two conductive tape that secures the camera in place [1]. 2. Carefully pry and lift the camera module from the display back cover [2]. 3. Disconnect the camera cable from the connector on the camera module [3]. Installing camera Steps 1. Connect the camera cable to the connector on the camera module [1]. 2. Insert the camera into the slot on the display back cover [2]. 3. Affix the two conductive tape above the camera [3].
Next steps 1. 2. 3. 4. 5. 6. 7. 8. 9. Replace the display panel. Replace the display hinges. Replace the hinge caps. Replace the display bezel. Replace the display assembly. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Hinge caps Removing hinge caps Prerequisites 1. 2. 3. 4. 5. 6. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery.
Steps 1. Remove the two (M2x2.5) screws that secure the hinge caps to the chassis [1]. 2. Pinch the hinge caps to release the hinge caps from the ribs on the display back cover then slide inwards to remove the hinge caps from the display hinge [2]. Installing hinge caps Steps 1. Place the hinge caps and slide outward on the display hinges [1]. 2. Replace the two (M2x2.5) screws to secure the hinge caps to the display hinge.
Next steps 1. 2. 3. 4. 5. 6. Replace the display bezel. Replace the display assembly. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Display hinges Removing display hinge Prerequisites 1. 2. 3. 4. 5. 6. 7. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the display assembly. Remove the display bezel. Remove the hinge caps.
Steps 1. Remove the four (M2.5x3.5) screws that secure the display hinge to the display assembly [1]. 2. Remove the display hinges from the display back cover [2]. Installing display hinge Steps 1. Place the display hinge on the display assembly. 2. Replace the four (M2.5x3.5) screws to secure the display hinge to the display assembly.
Next steps 1. 2. 3. 4. 5. 6. 7. Replace the hinge caps. Replace the display bezel. Replace the display assembly. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Display (eDP) cable Removing display cable Prerequisites 1. 2. 3. 4. 5. 6. 7. 8. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the display assembly. Remove the display bezel.
9. Remove the display panel. 10. Remove the camera. Steps Peel the conductive tape and unroute the display cable to release it from adhesive and lift the display cable from the display back cover. Installing display cable Steps 1. Adhere the display cable to the display back cover. 2. Adhere the conductive tape and route the display cable to the display back cover.
Next steps 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Replace the camera. Replace the display panel. Replace the display hinges. Replace the hinge caps. Replace the display bezel. Replace the display assembly. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Display back cover assembly Replacing the display back cover Prerequisites 1. 2. 3. 4. 5. 6. 7. 8. 9. Follow the procedure in before working inside your computer.
10. Remove the camera. 11. Remove the display cable. About this task After performing the preceding steps, you are left with the display back cover. Next steps 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Replace the display cable. Replace the camera. Replace the display panel. Replace the display hinges. Replace the hinge caps. Replace the display bezel. Replace the display assembly. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer.
3. 4. 5. 6. 7. 8. 9. 10. Remove the base cover. Remove the battery. Remove the speaker. Remove the memory module. Remove the system fan. Remove the DC-in . Remove the WLAN card. Remove the system board. NOTE: System board can be removed with heatsink attached. 11. 12. 13. 14. Remove the coin cell battery. Remove the keyboard. Remove the power button with fingerprint reader. Remove the SmartCard reader.
9. 10. 11. 12. 13. 14. Replace the system fan. Replace the speaker. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer.
5 Troubleshooting Topics: • • • Enhanced Pre-Boot System Assessment (ePSA) diagnostics System diagnostic lights WiFi power cycle Enhanced Pre-Boot System Assessment (ePSA) diagnostics About this task The SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The SupportAssist diagnostics is embedded with the BIOS and is launched by the BIOS internally.
SupportAssist opens the basic screen on start. You can switch to the advanced screen using the icon at the bottom left of the screen. The advanced screen shows detected devices in a tiled format. Specific tests can be included or excluded only in the advanced mode. The Basic Screen has minimal controls which allows easy navigation for the user to start or stop the diagnostics. System diagnostic lights Battery-status light Indicates the power and battery-charge status.
WiFi power cycle About this task If your computer is unable to access the internet due to WiFi connectivity issues a WiFi power cycle procedure may be performed. The following procedure provides the instructions on how to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device. Steps 1. 2. 3. 4. 5. 6. 7. Turn off your computer. Turn off the modem. Turn off the wireless router. Wait for 30 seconds. Turn on the wireless router. Turn on the modem.
6 Getting help Topics: • Contacting Dell Contacting Dell Prerequisites NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1. 2. 3.
