Latitude 5510 Service Manual Regulatory Model: P80F Regulatory Type: P80F002 September 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Working on your computer............................................................................................7 Safety instructions.............................................................................................................................................................. 7 Before working inside your computer....................................................................................................................... 7 Safety precautions...................
Installing the M.2 SSD................................................................................................................................................ 43 Solid state drive bracket..................................................................................................................................................44 Removing the solid state drive bracket.................................................................................................................
Removing hinge caps................................................................................................................................................ 104 Installing hinge caps.................................................................................................................................................. 105 Display hinges..............................................................................................................................................................
M-BIST......................................................................................................................................................................... 129 LCD Power rail test (L-BIST)................................................................................................................................. 130 LCD Built-in Self Test (BIST).................................................................................................................................
1 Working on your computer Topics: • Safety instructions Safety instructions Prerequisites Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: ● You have read the safety information that shipped with your computer.
3. Turn off your computer. 4. Disconnect all network cables from the computer. CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. 5. Disconnect your computer and all attached devices from their electrical outlets. 6. Press and hold the power button while the computer is unplugged to ground the system board.
the damage. The weakened trace may take weeks or months to melt, and in the meantime may cause degradation of memory integrity, intermittent memory errors, etc. The more difficult type of damage to recognize and troubleshoot is the intermittent (also called latent or "walking wounded") failure. Perform the following steps to prevent ESD damage: ● Use a wired ESD wrist strap that is properly grounded. The use of wireless anti-static straps is no longer allowed; they do not provide adequate protection.
ESD protection summary It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.
2 Technology and components This chapter details the technology and components available in the system. Topics: • • • • USB features USB Type-C HDMI 1.4 Power button LED behavior USB features Universal Serial Bus, or USB, was introduced in 1996. It dramatically simplified the connection between host computers and peripheral devices like mice, keyboards, external drivers, and printers. Table 1. USB evolution Type Data Transfer Rate Category Introduction Year USB 2.
● An additional physical bus that is added in parallel with the existing USB 2.0 bus (refer to the picture below). ● USB 2.0 previously had four wires (power, ground, and a pair for differential data); USB 3.0/USB 3.1 Gen 1 adds four more for two pairs of differential signals (receive and transmit) for a combined total of eight connections in the connectors and cabling. ● USB 3.0/USB 3.1 Gen 1 utilizes the bidirectional data interface, rather than USB 2.0's half-duplex arrangement.
USB Type-C USB Type-C is a new, tiny physical connector. The connector itself can support various exciting new USB standards like USB 3.1 and USB power delivery (USB PD). Alternate Mode USB Type-C is a new connector standard that is very small. It is about a third the size of an old USB Type-A plug. This is a single connector standard that every device should be able to use.
Thunderbolt 3 over USB Type-C Thunderbolt 3 brings Thunderbolt to USB Type-C at speeds up to 40 Gbps, creating one compact port that does it all delivering the fastest, most versatile connection to any dock, display or data device like an external hard drive. Thunderbolt 3 uses a USB Type-C connector/port to connect to supported peripherals. 1. 2. 3. 4. Thunderbolt 3 uses USB Type-C connector and cables - It is compact and reversible Thunderbolt 3 supports speed up to 40 Gbps DisplayPort 1.
● Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique demands of the motoring environment while delivering true HD quality. Advantages of HDMI ● Quality HDMI transfers uncompressed digital audio and video for the highest, crispest image quality. ● Low-cost HDMI provides the quality and functionality of a digital interface while also supporting uncompressed video formats in a simple, cost-effective manner.
Power button with fingerprint reader will have no LED and will leverage the available LED's in the system to provide indication of the system status ● Power Adapter LED: ○ The LED on Power adapter connector illuminates white when power is supplied from electrical outlet. ● Battery Indicator LED: ○ If the computer is connected to an electrical outlet, the battery light operates as follows: 1. Solid white -the battery is charging. When the charge is complete the LED turns off.
3 Major components of your system 1. Base cover 2.
3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18 DC-in port System fan System board Battery Inner frame Speakers SmartCard reader Touchpad button board LED board Display assembly Palmrest assembly Solid-state drive Coin-cell battery Memory modules WLAN card NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer.
4 Disassembly and reassembly Topics: • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • MicroSD card Base cover Battery WWAN card WLAN card Coin-cell battery Memory modules DC-in port Solid state drive Solid state drive bracket Inner frame SmartCard reader Touchpad buttons LED board Speakers Heat sink System fan System board Keyboard Keyboard bracket Power button Display assembly Display bezel Display panel Camera Hinge caps Display hinges Display (eDP) cable Display back cover assembly Palmrest a
Installing the microSD card Steps 1. Align the microSD card to its slot on the computer [1]. 2. Slide the microSD card into the slot until it clicks into place [2].
3. Follow the procedures in After working inside your computer. Base cover Removing the base cover Prerequisites Steps 1. Follow the procedure in before working inside your computer. 2. Remove the microSD card. 3. Loosen the eight captive screws that secure the base cover to the computer.
4. Using a plastic scribe [1], pry the base cover from the top-left corner and continue to work on the sides to open the base cover [2].
5. Lift and remove the base cover away from the computer.
Installing the base cover Steps 1. Align and place the base cover on the computer.
2. Press the edges and sides of the base cover until it snaps into place.
3. Tighten the eight captive screws to secure the base cover to the computer.
Next steps 1. Replace the microSD card. 2. Follow the procedure in after working inside your computer. Battery Lithium-ion battery precautions CAUTION: ● Exercise caution when handling Lithium-ion batteries. ● Discharge the battery as much as possible before removing it from the system. This can be done by disconnecting the AC adapter from the system to allow the battery to drain. ● Do not crush, drop, mutilate, or penetrate the battery with foreign objects.
Removing the battery Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the microSD card. 3. Remove the base cover. Steps 1. Disconnect the battery cable from the connector on the system board. 2. Loosen the single captive screw that secures the battery to the palm rest assembly [1]. 3. Lift and slide the battery away from the palm rest assembly. [2].
Installing the battery Steps 1. Align the tabs on the battery with the slots on the palm rest assembly [1]. 2. Place the battery in the battery bay. 3. Tighten the single captive screw to secure the battery to the palm rest assembly [2].
4. Connect the battery cable to the connector on the system board.
Next steps 1. Replace the base cover. 2. Replace the microSD card. 3. Follow the procedure in after working inside your computer WWAN card Removing the WWAN card Prerequisites 1. 2. 3. 4. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Steps 1. Remove the single (M2x3) screw that secures the WWAN card bracket to the system board [1]. 2. Remove the WWAN card bracket that secures the WWAN antenna cables [2]. 3.
Installing the WWAN card About this task CAUTION: To avoid damage to the WWAN card, do not place any cables under it. Steps 1. Insert the WWAN card into the connector on the system board [1]. 2. Connect the WWAN antenna cables to the connectors on the WWAN card [2]. 3. Place the WWAN card bracket to secure the WWAN antenna cables to the WWAN card [3]. 4. Replace the single (M2x3) screw to secure the WWAN card bracket to the WWAN card [4]. Next steps 1. 2. 3. 4. Replace the battery. Replace the base cover.
Installing the WLAN card About this task CAUTION: To avoid damage to the WLAN card, do not place any cables under it. Steps 1. Insert the WLAN card into the connector on the system board [1]. 2. Connect the WLAN antenna cables to the connectors on the WLAN card [2]. 3. Place the WLAN card bracket to secure the WLAN antenna cables to the WLAN card [3]. 4. Replace the single (M2x3) screw to secure the WLAN card bracket to the WLAN card [4].
Next steps 1. 2. 3. 4. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Coin-cell battery Removing the coin-cell battery Prerequisites 1. 2. 3. 4. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Steps 1. Disconnect the coin cell battery cable from the connector on the system board [1]. 2. Lift the coin cell battery from the system board [2].
Installing the coin-cell battery Steps 1. Place the coin cell on the system board [1]. 2. Connect the coin cell battery cable to the connector on the system board [2].
Next steps 1. 2. 3. 4. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Memory modules Removing the memory module Prerequisites 1. 2. 3. 4. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Steps 1. Pry the retention clips securing the memory module until the memory module pops-up [1]. 2. Remove the memory module from the memory module slot [2].
Installing the memory module Steps 1. Align the notch on the memory module with the tab on the memory-module slot. 2. Slide the memory module firmly into the slot at an angle [1]. 3. Press the memory module down until the clips secure it [2]. NOTE: If you do not hear the click, remove the memory module and reinstall it.
Next steps 1. 2. 3. 4. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. DC-in port Removing the DC-in port Prerequisites 1. 2. 3. 4. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Steps 1. Remove the two (M2x5) screws that secure the Type-C bracket to the system board [1]. 2. Lift the Type-C bracket away from the computer [2].
3. Disconnect the DC-in port cable from the connector on the system board and remove the DC-in port from the computer [1, 2].
Installing the DC-in port Steps 1. Place the DC-in port to its slot on the computer [1]. 2. Connect the DC-in port cable to the connector on the system board [2].
3. Place the Type-C bracket on its slot on the computer [1]. 4. Replace the two (M2x5) screws to secure the Type-C bracket to the palmrest [2].
Next steps 1. 2. 3. 4. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Solid state drive Removing the M.2 SSD Prerequisites 1. 2. 3. 4. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Steps 1. Peel the costume tape from the SSD module [1]. 2. Remove the single (M2x3) screw that secures the M.2 SSD to the palmrest [2]. 3. Lift the M.
Installing the M.2 SSD Steps 1. Place the M.2 SSD into the slot on the palmrest [1]. 2. Replace the single (M2x3) screw to secure the M.2 SSD to the palmrest [2]. 3. Adhere the cosmetic tape to the M.2 SSD [3].
Next steps 1. 2. 3. 4. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Solid state drive bracket Removing the solid state drive bracket Prerequisites 1. 2. 3. 4. 5. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the M.2 SSD. Steps 1. Remove the single (M2x3) screw that secures the bracket to the palmrest [1]. 2.
Installing the solid state drive bracket Steps 1. Align the bracket and insert it into the slot on the palmrest [1]. 2. Replace the single (M2x3) screw to secure the bracket to the palmrest [2].
Next steps 1. 2. 3. 4. 5. Replace the M.2 SSD. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Inner frame Removing the inner frame Prerequisites 1. 2. 3. 4. 5. 6. 7. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the WLAN card. Remove the M.2 SSD. Remove the M.2 SSD bracket. Steps 1. Unroute the WLAN antenna cables.
2. Remove the four (M2x5) screws that secure the inner frame to the system board [1]. 3. Remove the six (M2x3) screws that secure the inner frame to the system chassis [2]. 4. Lift the inner frame away from the system chassis [3].
Installing the inner frame Steps 1. Align and place the inner frame on the system chassis [1]. 2. Replace the six (M2x3) screws to secure the inner frame to the system chassis [2]. 3. Replace the four (M2x5) screws to secure the inner frame to the system board [3].
4. Reroute the WLAN antenna cables.
Next steps 1. 2. 3. 4. 5. 6. 7. Replace the M.2 SSD holder. Replace the M.2 SSD. Replace the WLAN card. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. SmartCard reader Removing the SmartCard reader Prerequisites 1. 2. 3. 4. 5. 6. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the WLAN card. Remove the inner frame. Steps 1.
3. Remove the four (M2x3) screws that secure the smartcard reader to the palmrest [1]. 4. Lift the smartcard reader board away from the palmrest [2].
Installing the SmartCard reader Steps 1. Place the smart card reader board on the palmrest [1]. 2. Replace the four (M2x3) screws to secure the smartcard reader on the palmrest [2].
3. Connect the smartcard reader FFC to the connector on the USH board [1]. 4. Adhere the smartcard FFC to the palmrest [2].
Next steps 1. 2. 3. 4. 5. 6. Replace the inner frame. Replace the WLAN card. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Touchpad buttons Removing the touchpad button board Prerequisites 1. 2. 3. 4. 5. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the speaker. Steps 1.
3. Remove the two (M2x3) screws that secure the touchpad button bracket to the palmrest [1]. 4. Lift the touchpad button board bracket away from the computer [2].
Installing the touchpad button board Steps 1. Place the touchpad button board into the slot on the palmrest [1]. 2. Replace the two (M2x3) screws to secure the touchpad button board to the palmrest [2].
3. Connect the Smartcard reader Flexible Flat Cable (FFC) to the USH board [1]. 4. Adhere the FFC on the palmrest [2] and connect the touchpad button board cable to the connector on the touchpad [3].
Next steps 1. 2. 3. 4. 5. Replace the speaker. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. LED board Removing the LED board Prerequisites 1. 2. 3. 4. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Steps 1. Disconnect and peel the USH daughter board Flexible Flat Cable (FFC) from the USH daughter board [1, 2].
2. Disconnect the LED board cable from the connector on the system board [1]. 3. Unroute the LED board cable [2].
4. Remove the single (M2x3) screw that secures LED board to the palmrest [1]. 5. Lift the LED board away from the computer [2].
Installing the LED board Steps 1. Place the LED board and align the screw hole on the LED board with the screw hole on the palmrest [1]. 2. Replace the single (M2x3) screw to secure the LED board to the palmrest [2].
3. Connect the LED board cable to the connector on the system board and route the LED board cable [1, 2].
4. Connect and adhere the USH daughter board Flexible Flat Cable (FFC) from the USH daughter board [1, 2].
Next steps 1. 2. 3. 4. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Speakers Removing the speakers Prerequisites 1. 2. 3. 4. 5. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the LED board. Steps 1. Disconnect the speaker cable from the connector on the system board. 2. Peel the adhesive tapes and unroute the speaker cable.
3. Lift and remove the speakers away from the palmrest.
Installing the speakers Steps 1. Using the alignment posts and rubber grommets, place the speakers in the slots on the palmrest. 2. Route the speaker cable through the routing guides.
3. Affix the adhesive tape to secure speaker cable to the palmrest [1]. 4. Connect the speaker cable to the connector on the system board .
Next steps 1. 2. 3. 4. 5. Replace the LED board. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Heat sink Removing the heatsink - UMA Prerequisites 1. 2. 3. 4. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Steps 1. Loosen the four (M2x3) screws that secure the heatsink to the system board [1]. 2.
Installing the heatsink - UMA Steps 1. Place the heatsink on the system board and align the screw holes on the heatsink with the screw holes on the system board [1]. 2. In sequential order (as indicated on the heatsink), tighten the four (M2x3) screws that secure the heatsink to the system board [2].
Next steps 1. 2. 3. 4. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. System fan Removing the system fan Prerequisites 1. 2. 3. 4. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Steps 1. Disconnect the system fan cable from the connector on the system board.
2. Remove the two (M2x5) screws that secure the system fan to the palmrest [1]. 3. Lift the system fan away from the computer [2].
Installing the system fan Steps 1. Place and align the screw holes on the system fan with the screw holes on to the palmrest [1]. 2. Replace the two (M2x5) screws to secure the system fan to the palmrest [2].
3. Connect the system fan cable to the connector on the system board.
Next steps 1. 2. 3. 4. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. System board Removing the system board Prerequisites 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the memory module. Remove the WLAN card. Remove the coincell battery. Remove the DC-in . Remove the M.2 SSD . Remove the heatsink.
2. Lift the latch and disconnect the following cables from the system board: a. LED board cable [3]. b. USH FFC [4]. c. Touchpad FFC [5]. 3. Remove the two (M2x3) screws that secure the eDP bracket to the system board [1]. 4. Remove the eDP bracket away from the computer [2]. 5. Lift the eDP cable from the connector on the system board [3].
6. Remove the five (M2x3) screws that secure the system board to the palmrest [1]. 7. Lift the system board away from the computer [2].
Installing the system board Steps 1. Align and place the system board on the palmrest [1]. 2. Replace the five (M2x3) screws to secure the system board to the palmrest [2].
3. Connect the eDP cable to the connector on the system board [1]. 4. Place the eDP support bracket above the eDP connector [2]. 5. Replace the two (M2x3) screws to secure the eDP bracket to the system board [3].
6. Insert the dummy sim card into the sim card slot [1]. 7. Connect the following cables to the system board: a. LED board cable [2]. b. USH FFC [3] c. Touchpad FFC [4].
Next steps 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Replace the system fan. Replace the heatsink. Replace the M.2 SSD. Replace the DC-in. Replace the coin cell battery. Replace the WLAN card. Replace the memory module. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Keyboard Removing the keyboard Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the microSD card.
3. 4. 5. 6. 7. 8. 9. 10. Remove Remove Remove Remove Remove Remove Remove Remove the the the the the the the the base cover. battery. speaker. memory module. system fan. DC-in . WLAN card. system board. NOTE: System board can be removed with heatsink attached. 11. Remove the coin cell battery. Steps 1. Lift the latch and disconnect the backlit cable and the keyboard cables from the connectors on the touchpad. 2. Remove the 22 (M2x2) screws that secure the keyboard to the palmrest [1]. 3.
Installing the keyboard Steps 1. Align and place the keyboard on the palmrest [1]. 2. Replace the 22 (M2x2) screws to secure the keyboard to the palmrest [2].
3. Connect the backlit cable and the keyboard cables to the connectors on the touchpad.
Next steps 1. Replace the coin cell battery. 2. Replace the system board. NOTE: System board can be replaced with heatsink attached. 3. 4. 5. 6. 7. 8. 9. 10. 11. Replace the WLAN card. Replace the DC-in. Replace the system fan. Replace the memory module. Replace the speaker. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Keyboard bracket Removing the keyboard bracket Prerequisites 1. 2. 3. 4. 5.
6. 7. 8. 9. 10. Remove Remove Remove Remove Remove the the the the the memory module. system fan. DC-in . WLAN card. system board. NOTE: System board can be removed with heatsink attached. 11. Remove the coin cell battery. 12. Remove the keyboard. Steps 1. Remove the twelve (M2x2) screws that secure the keyboard to the keyboard bracket [1]. 2. Remove the keyboard from the keyboard bracket [2]. Installing the keyboard bracket Steps 1. Align and place the keyboard on the keyboard bracket [1]. 2.
Next steps 1. Replace the keyboard. 2. Replace the coin cell battery. 3. Replace the system board. NOTE: System board can be replaced with heatsink attached. 4. 5. 6. 7. 8. 9. 10. 11. 12. Replace the WLAN card. Replace the DC-in. Replace the memory module. Replace the system fan. Replace the speaker. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Power button Removing the power button Prerequisites 1.
3. 4. 5. 6. 7. 8. 9. 10. Remove Remove Remove Remove Remove Remove Remove Remove the the the the the the the the base cover. battery. speaker. memory module. system fan. DC-in . WLAN card. system board. NOTE: System board can be removed with heatsink attached. 11. Remove the coin cell battery. 12. Remove the keyboard. Steps 1. Remove the two (M2x2) screws that secure the power button on the palmrest [1]. 2. Lift the power button off the palmrest [2]. Installing the power button Steps 1.
Next steps 1. Replace the keyboard. 2. Replace the coin cell battery. 3. Replace the system board. NOTE: System board can be replaced with heatsink attached. 4. 5. 6. 7. 8. 9. 10. 11. 12. Replace the WLAN card. Replace the DC-in. Replace the memory module. Replace the system fan. Replace the speaker. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Display assembly Removing the display assembly Prerequisites 1. 2. 3. 4.
5. Remove the WLAN card. Steps 1. Unroute the wireless antenna from the routing guides on the system board [1]. 2. Remove the two (M2x3) screws that secures the eDP cable bracket to the system board [2]. 3. Lift the eDP cable bracket from the system board [3]. 4. Disconnect and unroute the eDP cable [4]. 5. Open the display assembly to a 180-degree angle and flip over the system, then place the system on a flat surface.
6. Remove the six (M2.5x4) screws that secures the display assembly to the system chassis [1]. 7. Remove the display assembly from the system [2].
Installing the display assembly About this task NOTE: Ensure that the hinges are opened to the maximum before replacing the display assembly on the palmrest. Steps 1. Align and place the system chassis under the hinges of the display assembly [1]. 2. Replace the six (M2.5x4) screws that secure the display assembly to the system chassis [2].
3. Seat the system chassis on the display assembly.
4. Reroute the wireless antenna through the routing guides on the system board [1]. 5. Connect the eDP cable to the eDP connector on the system board [2]. 6. Place the eDP cable bracket on the system board [3]. 7. Replace the two (M2x3) screws that secure the eDP cable bracket to the system board [4].
Next steps 1. 2. 3. 4. 5. Replace the WLAN card. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Display bezel Removing display bezel Prerequisites 1. 2. 3. 4. 5. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the display assembly. Steps 1. NOTE: Display bezel cannot be reused after being removed.
2. CAUTION: When prying open the display bezel, ensure to pry along the outside edge of the display bezel using your hands or plastic scribes—using a screw driver or other sharp objects may damage the display panel. Carefully pry open the inside edge of the display bezel and then pry open the inside edge of the left and right sides of the display bezel [2]. 3. Lift the display bezel from the display assembly.
Installing the display bezel Steps Align the display bezel with the display assembly, and then gently snap the display bezel into place.
Disassembly and reassembly 97
Next steps 1. 2. 3. 4. 5. Replace the display assembly. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Display panel Removing display panel Prerequisites 1. 2. 3. 4. 5. 6. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the display assembly. Remove the display bezel. Steps 1. Remove the four (M2.5x3.
2. Peel the conductive tape [1] on the display cable connector. 3. Remove the adhesive strip that secures the display cable connector [2]. 4. Lift the latch and disconnect the display cable from the connector on the display panel [3, 4]. NOTE: Do not pull and release the Stretch (SR) Tapes from the display panel. There is no need to separate the brackets from the display panel.
Disassembly and reassembly
Installing display panel Steps 1. Connect the display cable to the connector and close the latch [1, 2]. 2. Adhere the adhesive strip to secure the display cable connector [3]. 3. Adhere the conductive tape to secure the display cable connector [4]. 4. NOTE: LCD Panel comes with two (L+R) brackets that needs to toe-in first, then secure two screws located at the base of the LCD panel. Replace the four (M2.5x3.5) screws that secure the display panel to the display assembly.
Next steps 1. 2. 3. 4. 5. 6. Replace the display bezel. Replace the display assembly. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Camera Removing camera Prerequisites 1. 2. 3. 4. 5. 6. 7. 8. 9. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the display assembly. Remove the display bezel. Remove the hinge caps.
Steps 1. Peel the two conductive tape that secures the camera in place [1]. 2. Carefully pry and lift the camera module from the display back cover [2]. 3. Disconnect the camera cable from the connector on the camera module [3]. Installing camera Steps 1. Connect the camera cable to the connector on the camera module [1]. 2. Insert the camera into the slot on the display back cover [2]. 3. Affix the two conductive tape above the camera [3].
Next steps 1. 2. 3. 4. 5. 6. 7. 8. 9. Replace the display panel. Replace the display hinges. Replace the hinge caps. Replace the display bezel. Replace the display assembly. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Hinge caps Removing hinge caps Prerequisites 1. 2. 3. 4. 5. 6. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery.
Steps 1. Remove the two (M2x2.5) screws that secure the hinge caps to the chassis [1]. 2. Pinch the hinge caps to release the hinge caps from the ribs on the display back cover then slide inwards to remove the hinge caps from the display hinge [2]. Installing hinge caps Steps 1. Place the hinge caps and slide outward on the display hinges [1]. 2. Replace the two (M2x2.5) screws to secure the hinge caps to the display hinge.
Next steps 1. 2. 3. 4. 5. 6. Replace the display bezel. Replace the display assembly. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Display hinges Removing display hinge Prerequisites 1. 2. 3. 4. 5. 6. 7. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the display assembly. Remove the display bezel. Remove the hinge caps.
Steps 1. Remove the four (M2.5x3.5) screws that secure the display hinge to the display assembly [1]. 2. Remove the display hinges from the display back cover [2]. Installing display hinge Steps 1. Place the display hinge on the display assembly. 2. Replace the four (M2.5x3.5) screws to secure the display hinge to the display assembly.
Next steps 1. 2. 3. 4. 5. 6. 7. Replace the hinge caps. Replace the display bezel. Replace the display assembly. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Display (eDP) cable Removing display cable Prerequisites 1. 2. 3. 4. 5. 6. 7. 8. Follow the procedure in before working inside your computer. Remove the microSD card. Remove the base cover. Remove the battery. Remove the display assembly. Remove the display bezel.
9. Remove the display panel. 10. Remove the camera. Steps Peel the conductive tape and unroute the display cable to release it from adhesive and lift the display cable from the display back cover. Installing display cable Steps 1. Adhere the display cable to the display back cover. 2. Adhere the conductive tape and route the display cable to the display back cover.
Next steps 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Replace the camera. Replace the display panel. Replace the display hinges. Replace the hinge caps. Replace the display bezel. Replace the display assembly. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer. Display back cover assembly Replacing the display back cover Prerequisites 1. 2. 3. 4. 5. 6. 7. 8. 9. 110 Follow the procedure in before working inside your computer.
10. Remove the camera. 11. Remove the display cable. About this task After performing the preceding steps, you are left with the display back cover. Next steps 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Replace the display cable. Replace the camera. Replace the display panel. Replace the display hinges. Replace the hinge caps. Replace the display bezel. Replace the display assembly. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer.
3. 4. 5. 6. 7. 8. 9. 10. Remove Remove Remove Remove Remove Remove Remove Remove the the the the the the the the base cover. battery. speaker. memory module. system fan. DC-in . WLAN card. system board. NOTE: System board can be removed with heatsink attached. 11. 12. 13. 14. Remove Remove Remove Remove the the the the coin cell battery. keyboard. power button with fingerprint reader. SmartCard reader.
9. 10. 11. 12. 13. 14. Replace the system fan. Replace the speaker. Replace the battery. Replace the base cover. Replace the microSD card. Follow the procedure in after working inside your computer.
5 System setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference. Use the BIOS Setup program for the following purposes: ● Get information about the hardware installed in your computer, such as the amount of RAM and the size of the hard drive.
Table 3. Navigation keys (continued) Keys Navigation Down arrow Moves to the next field. Enter Selects a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop-down list, if applicable. Tab Moves to the next focus area. NOTE: For the standard graphics browser only. Esc Moves to the previous page until you view the main screen.
Table 4. General (continued) Option Description Boot Sequence Allows you to specify the order in which the computer attempts to find an operating system from the devices specified in this list. UEFI Boot Path Security This option controls whether or not the system will prompt the user to enter the Admin password when booting a UEFI boot path from the F12 Boot Menu.
Table 5. System Configuration (continued) Option Description Audio Allows you to enable or disable the integrated audio controller. The option Enable Audio is selected by default. ● Enable Microphone ● Enable Internal Speaker Both the options are selected by default. Keyboard Illumination This field lets you choose the operating mode of the keyboard illumination feature. The keyboard brightness level can be set from 0% to 100%.
Video Option Description LCD Brightness Allows you to set the display brightness depending up on the power source—On Battery and On AC. The LCD brightness is independent for battery and AC adapter. It can be set using the slider. NOTE: The video setting is visible only when a video card is installed into the system. Security Table 6. Security Option Description Admin Password Allows you to set, change, and delete the admin password.
Table 6. Security (continued) Option Description Absolute This field lets you Enable, Disable or Permanently Disable the BIOS module interface of the optional Absolute Persistence Module service from Absolute Software. ● Enabled - This option is selected by default. ● Disabled ● Permanently Disabled OROM Keyboard Access This option determines whether users are able to enter Option ROM configuration screen via hotkeys during boot.
Intel Software Guard Extensions Table 8. Intel Software Guard Extensions Option Description Intel SGX Enable This field specifies you to provide a secured environment for running code/storing sensitive information in the context of the main OS. Click one of the following options: ● Disabled ● Enabled ● Software controlled—Default Enclave Memory Size This option sets SGX Enclave Reserve Memory Size Click one of the following options: ● 32 MB ● 64 MB ● 128 MB—Default Performance Table 9.
Power management Option Description AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected. Default setting: Wake on AC is not selected. Enable Intel Speed Shift Technology Auto On Time ● Enable Intel Speed Shift Technology Default setting: Enabled Allows you to set the time at which the computer must turn on automatically.
POST behavior Option Description Adapter Warnings Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power adapters. Default setting: Enable Adapter Warnings Numlock Enable Allows you to enable the Numlock option when the computer boots. Enable Network. This option is enabled by default. Fn Lock Options Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard and secondary functions.
Option Description Enable VT for Direct I/O - enabled by default. Trusted Execution This option specifies whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware capabilities provided by Intel Trusted Execution Technology. The TPM Virtualization Technology, and the Virtualization technology for direct I/O must be enabled to use this feature. Trusted Execution - disabled by default.
Updating the BIOS Updating the BIOS in Windows About this task CAUTION: If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it will not recognize the BitLocker key. You will then be prompted to enter the recovery key to progress and the system will ask for this on each reboot. If the recovery key is not known this can result in data loss or an unnecessary operating system re-install. For more information on this subject, see Knowledge Article: https:// www.dell.
Updating the BIOS from the F12 One-Time boot menu Update your computer BIOS using the BIOS update.exe file that is copied to a FAT32 USB drive and booting from the F12 One-Time boot menu. About this task CAUTION: If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it will not recognize the BitLocker key. You will then be prompted to enter the recovery key to progress and the system will ask for this on each reboot.
CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data that is stored on your computer if it is not locked and left unattended. NOTE: System and setup password feature is disabled. Assigning a system setup password Prerequisites You can assign a new System or Admin Password only when the status is in Not Set. About this task To enter the system setup, press F12 immediately after a power-on or reboot. Steps 1.
Clearing CMOS settings About this task CAUTION: Clearing CMOS settings will reset the BIOS settings on your computer. Steps 1. Remove the base cover. 2. Disconnect the battery cable from the system board. 3. Remove the coin-cell battery. 4. Wait for one minute. 5. Replace the coin-cell battery. 6. Connect the battery cable to the system board. 7. Replace the base cover.
6 Troubleshooting Topics: • • • • • • • • • • Handling swollen Lithium-ion batteries Dell SupportAssist Pre-boot System Performance Check diagnostics Built-in self-test (BIST) LED Indicators and Characteristics System diagnostic lights Recovering the operating system Real-Time Clock (RTC Reset) Backup media and recovery options WiFi power cycle Drain residual flea power (perform hard reset) Handling swollen Lithium-ion batteries Like most laptops, Dell laptops use lithium-ion batteries.
Dell SupportAssist Pre-boot System Performance Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and is launched by the BIOS internally.
Table 11. LED error codes Blinking Pattern Possible Problem Amber White 2 1 CPU Failure 2 8 LCD Power Rail Failure 1 1 TPM Detection Failure 2 4 Unrecoverable SPI Failure 4. If there is no failure with the system board, the LCD will cycle through the solid color screens described in the LCD-BIST section for 30 seconds and then power off. LCD Power rail test (L-BIST) L-BIST is an enhancement to the single LED error code diagnostics and is automatically initiated during POST.
LED Indicators and Characteristics Battery Charge and Status LED Table 12. Battery Charge and Status LED Indicator Power Source LED Behavior System Power State Battery Charge Level AC Adapter Off S0 - S5 Fully Charged AC Adapter Solid White S0 - S5 < Fully Charged Battery Off S0 - S5 11-100% Battery Solid Amber (590+/-3 nm) S0 - S5 < 10% ● S0 (ON) - System is turned on. ● S4 (Hibernate) - The system consumes the least power compared to all other sleep states.
Table 13. LED codes (continued) Diagnostic light codes Problem description 3,4 Recovery image found but invalid 3,5 Power-rail failure 3,6 System BIOS Flash incomplete 3,7 Management Engine (ME) error Camera status light: Indicates whether the camera is in use. ● Solid white — Camera is in use. ● Off — Camera is not in use. Caps Lock status light: Indicates whether Caps Lock is enabled or disabled. ● Solid white — Caps Lock enabled. ● Off — Caps Lock disabled.
Steps 1. Turn off your computer. 2. Turn off the modem. 3. Turn off the wireless router. 4. Wait for 30 seconds. 5. Turn on the wireless router. 6. Turn on the modem. 7. Turn on your computer. Drain residual flea power (perform hard reset) About this task Flea power is the residual static electricity that remains in the computer even after it has been powered off and the battery is removed.
7 Getting help Topics: • Contacting Dell Contacting Dell Prerequisites NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1.
