Owners Manual
Table Of Contents
- Latitude 5520 Service Manual
- Contents
- Working inside your computer
- Major components of your computer
- Removing and installing components
- Recommended tools
- Screw list
- Subscriber Identity Module (SIM) card
- Micro Secure Digital (SD) Card
- Base cover
- WLAN card
- WWAN card
- Solid-state drive
- Memory modules
- Battery
- Battery cable
- Assembly inner frame
- LED board
- System fan
- Heat sink
- Removing the heat sink (for computers shipped with integrated graphics card)
- Installing the heat sink (for computers shipped with integrated graphics card)
- Removing the heat sink (for computers shipped with discrete graphics card)
- Installing the heat sink (for computers shipped with discrete graphics card)
- Speakers
- System board
- Power-button board
- Smart card reader
- Keyboard assembly
- Keyboard bracket
- Display assembly
- Display bezel
- Display panel
- Camera/microphone module
- eDP/display cable
- Sensor board
- Display hinges
- Display back cover
- Dummy SIM-card slot filler
- Palm-rest assembly
- Software
- BIOS setup
- Troubleshooting
- Getting help and contacting Dell
Blinking Pattern Problem description Suggested resolution
3 2 PCI or Video card/chip failure Replace the system board.
3 3 BIOS recovery image not
found
Flash latest BIOS version. If
problem persists, replace the
system board.
3 4 BIOS recovery image found
but invalid
Flash latest BIOS version. If
problem persists, replace the
system board.
3 5 Power rail failure Replace the system board.
3 6 Flash corruption detected by
SBIOS.
Replace the system board.
3 7 Timeout waiting on ME to
reply to HECI message.
Replace the system board.
Camera status light: Indicates whether the camera is in use.
● Solid white — Camera is in use.
● Off — Camera is not in use.
Caps Lock status light: Indicates whether Caps Lock is enabled or disabled.
● Solid white — Caps Lock enabled.
● Off — Caps Lock disabled.
Recovering the operating system
When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts Dell
SupportAssist OS Recovery.
Dell SupportAssist OS Recovery is a standalone tool that is preinstalled in all Dell computers installed with Windows 10 operating
system. It consists of tools to diagnose and troubleshoot issues that may occur before your computer boots to the operating
system. It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its
factory state.
You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their
primary operating system due to software or hardware failures.
For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at
www.dell.com/support.
Backup media and recovery options
It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes
multiple options for recovering Windows operating system on your Dell PC. For more information. see Dell Windows Backup
Media and Recovery Options.
WiFi power cycle
About this task
If your computer is unable to access the internet due to WiFi connectivity issues a WiFi power cycle procedure may be
performed. The following procedure provides the instructions on how to conduct a WiFi power cycle:
NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device.
Steps
1. Turn off your computer.
Troubleshooting
115