Dell™ Latitude™ C540/C640 User's Guide Click the links to the left for information on the features and operation of your computer. For information on other documentation included with your computer, see "Finding Information." CAUTION: Follow the safety instructions in the System Information Guide to help protect your computer from damage and ensure your own personal safety. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer.
Finding Information Safety Instructions Documentation Updates Using Microsoft® Windows® Using Devices Using the Drivers and Utilities CD Fixing Problems Installing Parts Safety Instructions CAUTION: For precautions on safely handling and using your computer and preventing electrostatic discharge, see the safety instructions in the System Information Guide. Documentation Updates Documentation updates are sometimes included with your computer to describe changes to your computer or software.
For more information on using the Windows operating system, see the Microsoft Windows documentation that came with your computer. Using Devices Dell™ User's Guides For help on using your computer's devices (such as a modem) and options you purchase separately from your computer, see the device user's guide. In Windows XP, click the Start button and click Help and Support. From the Help and Support window, click User and system guides.
Installing Parts For help with adding parts to your computer, see "Adding and Replacing Parts." For detailed information on the computer parts and assemblies and how to remove and replace them, see the computer Service Manual on support.dell.com.
About Your Computer Front View Left Side View Right Side View Back View Bottom View Front View CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Doing so can damage the computer or cause a fire.
1 display latch 8 module bay 2 display 9 touch pad 3 keyboard status lights 10 battery bay 4 air vent 11 track stick/touch pad buttons 5 keyboard 12 track stick 6 microphone 13 power button 7 device status lights 14 AccessDirect button Display Latch - Keeps the display closed. Display - For more information on using your color display, see "Using the Display.
Keyboard Status Lights Turns on when the numeric keypad is enabled. Turns on when the uppercase letter function is enabled. Turns on when he scroll lock function is enabled. Keyboard - The keyboard includes a numeric keypad as well as the Microsoft® Windows® logo key For information on supported keyboard shortcuts, see "Using the Keyboard and Touch Pad." Microphone - Allows you to record audio. Device Status Lights Device Status Lights Turns on when you turn on the computer.
If the computer is running on a battery, the light operates as follows: Off: The battery is adequately charged (or the computer is turned off). Flashing orange: The battery charge is low. Solid orange: The battery charge is critically low. Module Bay - You can install devices such as an optical drive or Dell™ TravelLite™ module in the module bay. For more information, see "Using the Module Bay." Touch Pad - Use the touch pad and touch pad buttons as you would use a mouse.
Left Side View
1 security cable slot 2 speaker 3 hard drive 4 PC Card slot Security Cable Slot - Lets you attach a commercially available antitheft device to the computer. Instructions for installing antitheft devices are usually included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot. Speakers - Press the volume control buttons or volume control keyboard shortcuts to adjust the volume of the integrated speakers.
1 modem connector 5 audio connectors 2 network connector 6 infrared sensor 3 S-video TV-out connector 7 speaker 4 air vents Modem Connector If you ordered the optional internal modem, connect the telephone line to the modem connector. (If no modem is included, the connector opening is filled by a plug.) For information on using the modem, see the online modem documentation supplied with your computer. See "Finding Information.
Connects the computer to a network. The light on the right flashes yellow to indicate network activity. The light on the left turns reddish-orange when the computer is connected to a 100-Mbps network; the light turns green for a 10-Mbps network or a wireless card. For information on using the network adapter, see the online network adapter documentation supplied with your computer. See "Finding Information." S-Video TV-Out Connector Connects your computer to a TV.
Attach headphones or speakers to the Attach a microphone to the connector. connector. Infrared Sensor - The infrared sensor lets you transfer files from your computer to another infraredcompatible device without using cable connections. When you receive your computer, the infrared sensor is disabled. You can use the system setup program to enable the infrared sensor.
NOTICE: To avoid damaging the computer, wait 5 seconds after turning off the computer before you disconnect an external device. CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Doing so can damage the computer or cause a fire. 1 serial connector 6 video connector 2 parallel connector 7 AC adapter connector 3 docking connector 8 fan 4 PS/2 connector 9 fan 5 USB connector Serial Connector Connects serial devices, such as a mouse or handheld device.
Docking Connector NOTE: Docking devices may not be available in all countries. Connects the optional docking device. A docking device allows you to easily use external devices with your computer, such as an external keyboard, mouse, and monitor. See the documentation that came with your docking device for additional information. PS/2 Connector NOTE: You can use the integrated keyboard and an external keyboard at the same time. When you attach a keyboard or numeric keypad, the keypad is disabled.
Video Connector Connects an external monitor. See "Using the Display." AC Adapter Connector - Attach an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer either turned on or off. For more information on the optimal and allowable AC adapter configurations for your computer, see "Ensuring Sufficient Power for Your Computer" and "Docking Power Considerations.
Bottom View 1 Mini PCI card, modem, and memory module cover 2 device latch releases 3 docking device latch Mini PCI Card, Modem, and Memory Module Cover - Covers the compartment that contains the memory module(s), optional modem, and optional Mini PCI card. See "Adding and Replacing Parts." Device Latch Releases - Press to remove a device in the module bay. See "Using the Module Bay" for instructions. Docking Device Latch - Latches onto the docking device.
About Microsoft® Windows® XP Help and Support Center Switching to Classic View Desktop Cleanup Wizard Files and Settings Transfer Wizard Program Compatibility Wizard User Accounts and Fast User Switching Home and Small Office Networking Internet Connection Firewall Help and Support Center To access help with the Windows XP operating system and other support and educational tools, click the Start button and click Help and Support.
3. 4. Window and Button Appearance 1. Right-click anywhere on the main desktop screen and click Properties. 2. Click the Appearance tab. 3. From the Windows and buttons drop-down menu, select Windows Classic style. 4. To customize color, font, and other classic desktop options, click Advanced. 5. When you have completed your appearance selections, click OK.
NOTE: The time required to collect and transfer data depends on the amount of data collected. Times can vary from a few minutes to several hours. The Files and Settings Transfer Wizard allows you to transfer files and settings from one computer to another (for instance, when upgrading to a new computer), even if the old computer is running an earlier operating system.
The Network Setup Wizard includes a checklist and steps to guide you through the process of sharing resources, such as files, printers, or an Internet connection, between computers in a home or small office. For more information, see Windows Help and Support Center. Internet Connection Firewall NOTE: Enabling the Internet Connection Firewall does not reduce the need for virus-checking software.
Using the Keyboard and Touch Pad Dell™ AccessDirect™ Button Numeric Keypad Keyboard Shortcuts Touch Pad Track Stick Customizing the Touch Pad and Track Stick Dell™ AccessDirect™ Button Press this button to launch a frequently used program, such as your default Internet browser. To change the reprogrammable button settings, or to find information on using the button: In Microsoft® Windows® XP 1. Click the Start button, and then click Control Panel. 2.
2. 3. In Windows 2000 1. Open the Control Panel, and then double-click the Keyboard icon. 2. Click the AccessDirect tab in the Keyboard Properties window. 3. Click Help, and follow the instructions. Numeric Keypad NOTE: When you connect an external keyboard or keypad to the computer, the keypad is disabled. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To enable the keypad, press . The To disable the keypad, press again.
System Functions Opens the Windows Security window Enables and disables the numeric keypad Enables and disables scroll lock Display Functions Switches the video image to the next display in the following sequence: the integrated display, an external monitor, and both displays simultaneously Increases brightness on the integrated display only (not on an external monitor) Decreases brightness on the integrated display only (not on an external monitor) Power Management Activates the power management mode
Increases the volume of the integrated speakers and external speakers, if attached Decreases the volume of the integrated speakers and external speakers, if attached Enables and disables the integrated speakers and external speakers, if attached Windows® Logo Key Functions Minimizes all open windows Maximizes all windows Runs Microsoft® Windows Explorer Opens the Run dialog box Opens the Search Results dialog box Opens the Search Results-Computer dialog box (if the computer is connected to a network) Op
To move the cursor, lightly slide your finger over the smooth sensor area. To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch pad button. To select and move (or drag) an object, position the cursor on the object and tap down-up-down on the touch pad. On the second down motion, leave your finger on the touch pad and move the selected object by sliding your finger across the surface.
To move the cursor, press the track stick. Press up or down to move the cursor to the top or bottom of the display screen. Press left or right to move the cursor to the left or right of the display screen. To select an object, tap once on the track stick or use your thumb to press the left track stick button. To select and move (or drag) an object, position the cursor on the object. Then press and hold the left track stick button.
To disable the touch pad or mouse, highlight the device and click Disable. (If your computer is docked and is connected to a PS/2 mouse, the touch pad and track stick may already be disabled.) To change the touch pad or mouse pad settings, highlight the device, click Settings, select the desired setting(s), and then click Apply. 3. Click OK to save the settings and close the window, and then click OK again to exit the Mouse Properties window.
Using the Module Bay About the Module Bay Swapping Devices While the Computer Is Turned Off Swapping Devices While the Computer Is Running Using the CD or DVD Tray Adjusting the Volume Adjusting the Picture About the Module Bay You can install devices such as a floppy drive, CD drive, CD-RW drive, DVD drive, DVD/CD-RW drive, Zip drive, second hard drive, or second battery in the module bay.
NOTICE: Insert devices before you dock and turn on the computer. 5. Insert the new device into the bay, and push it until you hear a click. 6. Turn on the computer. Swapping Devices While the Computer Is Running NOTICE: To prevent damage to the docking connector, do not remove or replace devices while the computer is connected to a docking device. In Microsoft® Windows® XP 1. Double-click the Unplug or Eject Hardware icon on the taskbar. 2. Click the device you want to eject. 3.
1. 2. 3. Click OK, and wait until the device you want to eject is cleared from the list of devices in the Unplug or Eject Hardware window. 4. Keep the display open, and tilt the computer back so that you can access the bottom of the computer. 5. Slide and hold the latch release, and pull the device out of the module bay. 6. Insert the new device into the bay, and push it until you hear a click. 7. When the Windows operating system recognizes the new device, click Close.
For more information on playing CDs or watching movies, click Help on the CD player or DVD player (if available). Adjusting the Volume NOTE: Ensure that the speakers are not muted, or you will not hear your CD or DVD playing. 1. Click the Start button, point to All Programs (Programs in Windows 2000)-> Accessories-> Entertainment (or Multimedia), and then click Volume Control. 2.
1. 2. Click the Settings tab. 3. Click and drag the bar in Screen area, and change the setting to 1024 by 768 pixels by moving the bar to the left or right. 4. Click the pull-down menu under Colors, and then click High Color (16 bit). 5. Click OK.
Using a Battery Battery Performance Checking the Battery Charge Charging the Battery Removing a Battery Installing a Battery Storing a Battery Battery Performance NOTE: Batteries for portable computers are covered only during the initial one-year period of the limited warranty for your computer. For more information about the Dell warranty for your computer, see the System Information Guide.
NOTE: Batteries lose some charge capacity over time as they are repeatedly charged and discharged. You can check the battery charge before you insert the battery into the computer. You can also set power management options to alert you when the battery charge is low. CAUTION: Using an incompatible battery may increase the risk of fire or explosion. The 4460-mAh lithium-ion battery is designed to work with your Dell™ computer. Replace it only with a compatible battery purchased from Dell.
Health Gauge The battery life span is largely determined by the number of times it is charged. After hundreds of charge and discharge cycles, batteries lose some charge capacity, or battery health. To check the battery health, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more than 80 percent of its original charge capacity remains. Each light represents incremental degradation.
charge when you connect the computer to an electrical outlet; instead, the light flashes alternately green and orange. Ensure that the computer is disconnected from an electrical outlet, and allow the computer and the battery to cool to room temperature. Then reconnect the computer to its electrical outlet and continue charging the battery. For more information on resolving problems with a battery, see "Power Problems.
Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it.
Power Management Management Tips Power Management Modes Power Options Properties Management Tips NOTE: See "Using a Battery" for more information on conserving battery power. Connect the computer to an electrical outlet when possible because the battery life expectancy is largely determined by the number of times it is charged. Place the computer in standby mode or hibernate mode when you leave the computer unattended for long periods of time. To exit a power management mode, press the power button.
Press the power button. Close the display. Press . To exit standby mode, press the power button or open the display depending on how you set the options on the Advanced tab. You cannot make the computer exit standby mode by pressing a key or touching the touch pad. Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer.
1. Open the Control Panel. 2. Double-click the Power Options icon. In Windows XP 1. Click the Start button and click Control Panel. 2. Under Pick a category, click Performance and Maintenance. 3. Under or pick a Control Panel icon, click Power Options. Power Schemes Tab The Power schemes pull-down menu displays the selected preset power scheme. Depending on your operating system, typical power schemes are: NOTE: Dell recommends that you use the Portable/Laptop power scheme to maximize battery power.
Power Meter Tab The Power Meter tab displays the current power source and amount of battery charge remaining. Advanced Tab The Advanced tab allows you to: Set power icon and standby mode password options. Depending on your operating system, program the following functions: Prompt user for an action (Ask me what to do). Activate standby mode. Activate hibernate mode. Shut down Windows and turn off the computer. Choose no action (None or Do nothing).
computer is connected to an electrical outlet. To change additional Intel SpeedStep options: 1. Click the Advanced button and then click one of the following options: Disable Intel SpeedStep technology control Remove flag icon (from the notification area) Disable audio notification when performance changes 2. Click OK to accept any changes, and then click OK to close the Intel SpeedStep window. You can also change the Intel SpeedStep settings by right-clicking the flag icon in the notification area.
Using PC Cards PC Card Types PC Card Blanks Extended PC Cards Installing a PC Card Removing a PC Card or Blank PC Card Types See "Specifications" for information on supported PC Cards. NOTE: A PC Card is not a bootable device.
these precautions when using extended PC Cards: Protect the exposed end of an installed card. Striking the end of the card can damage the system board. Always remove an extended PC Card before you pack the computer in its carrying case. Install an extended card in the upper PC Card connector to allow room for a second PC Card. Installing a PC Card You can install a PC Card in the computer while the computer is running. The computer automatically detects the card.
The computer recognizes most PC Cards and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the PC Card. Removing a PC Card or Blank NOTICE: Use the PC Card configuration utility on the taskbar to select a card and stop it from functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you could lose data.
Traveling With Your Computer Identifying Your Computer Packing the Computer Travel Tips Identifying Your Computer Attach a name tag or business card to the computer, or use a permanent marker or stencil to write a unique identifying mark (such as your driver's license number) on the computer. Write down your service tag sequence and store it in a safe place away from the computer or carrying case. Use the service tag sequence if you need to report a loss or theft to law enforcement officials and to Dell.
NOTICE: If the computer has been exposed to extreme temperatures, allow it to acclimate to room temperature for 1 hour before powering on. Pack the computer so that it does not slide around in the trunk of your car or in an overhead storage compartment. NOTICE: Do not check the computer as baggage. Travel Tips NOTICE: Do not move the computer while using the optical drive. Doing so can result in loss of data. Consider changing your power management options to maximize battery operating time.
NOTE: If you know where the computer was lost or stolen, call a law enforcement agency in that area. If you do not know, call a law enforcement agency where you live. If the computer belongs to a company, notify the security office of the firm. Contact Dell customer support to report the missing computer. Provide the computer service tag sequence, the case number, and the name, address, and telephone number of the law enforcement agency to which you reported the missing computer.
Passwords About Passwords Using a Primary Password Using an Administrator Password Using a Hard Drive Password Assigning an Asset Tag About Passwords NOTE: Passwords are disabled when you receive your computer. A primary password prevents unauthorized access to the computer at start-up. You can use an administrator password in place of the primary password. A hard drive password helps prevent the unauthorized access to data on the drive, even when the drive is installed in another computer.
computer does not specifically prompt you for the administrator password. NOTICE: If you disable the administrator password, the primary password is also disabled. Using an Administrator Password The administrator password is designed to give system administrators or service technicians access to computers for repair or reconfiguration. The administrators or technicians can assign identical administrator passwords to groups of computers, allowing you to assign the primary password.
If you do not enter a password within 2 minutes, the computer returns to its previous state. If you enter the wrong password, the following message appears: Invalid password [Press Enter to retry] If the correct password is not entered in three attempts, the computer tries to boot from another bootable device if the Boot Order screen in the system setup program is set to allow it.
1. Boot the computer using a bootable floppy disk or CD. 2. Type cd c:\Dell\Util and press . 3. Type asset and a space followed by the new number, and press For example, type the following command line and press . : asset 1234$ABCD& 4. When the computer prompts you to verify the asset tag number, type y and press . The computer displays the new or modified asset tag number and the service tag sequence. Deleting an Asset Tag Number 1. Boot the computer using a bootable floppy disk or CD. 2.
4. The computer displays the new owner tag. Deleting an Owner Tag NOTE: For security, you cannot set, change, or delete the owner tag if the primary or administrator passwords are set. 1. Boot the computer using a bootable floppy disk or CD. 2. Type cd c:\Dell\Util and press 3. Type asset /o /d and press . . Asset Tag Options To use one of the asset tag options (see the following table): 1. Boot the computer using a bootable floppy disk or CD. 2. Type cd c:\Dell\Util and press . 3.
Solving Problems Power Problems Unexpected Characters Error Messages Drive Problems Video and Display Problems PC Card Problems Sound and Speaker Problems Network Problems Printer Problems General Program Problems Modem and Internet Connection Problems Touch Pad or Mouse Problems External Keyboard Problems If Your Computer Gets Wet If You Drop or Damage Your Computer Resolving Other Technical Problems Power Problems Fill out the Diagnostics Checklist as you complete these checks.
Connect the computer directly to an electrical outlet - Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on. Eliminate possible interference - Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances. Adjust the Power Properties - See "Power Management." Reseat the memory modules - If the computer power light turns on but the display remains blank, reseat the memory modules.
AC Adapter Rating Computer Undocked Using Dell C/Port APR Using Dell C/Dock Expansion Station 90 W maximum performance maximum performance maximum performance 70 W maximum performance maximum performance battery optimized (reduced performance) 50 W N/A N/A N/A Error Messages If the message is not listed, see the documentation for the operating system or the program that was running at the time the message appeared.
Diskette subsystem reset failed - The floppy drive controller may be faulty. Run the Diskette tests as described in "Using the Dell Diagnostics." Diskette write-protected - Because the floppy disk is write-protected, the operation cannot be completed. Slide the write-protect notch. Drive not ready - The operation requires a floppy disk in the drive or a hard drive in the bay before it can continue. Insert a floppy disk, or push the floppy disk all the way into the drive until the eject button pops out.
Insert bootable media - The operating system is trying to boot to a nonbootable floppy disk or CD. Insert a bootable floppy disk or CD. Invalid configuration information-please run System Setup Program - The system configuration information does not match the hardware configuration. The message is most likely to occur after a memory module is installed. Correct the appropriate options in the system setup program. See "Using the System Setup Program.
No boot device available - The computer cannot find the floppy disk or hard drive. If the floppy drive is your boot device, ensure that a bootable floppy disk is in the drive. If the hard drive is your boot device, ensure that the drive is installed, properly seated, and partitioned as a boot device. No boot sector on hard drive - The operating system may be corrupted. Contact Dell. No timer tick interrupt - A chip on the system board may be malfunctioning.
Shutdown failure - A chip on the system board may be malfunctioning. Run the System Set tests as described in "Using the Dell Diagnostics." Time-of-day clock lost power - System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup program. Then immediately exit the program. See "Using the System Setup Program." If the message reappears, contact Dell.
Check the light - When the light is blinking, the computer has power. If the light is blinking, the computer is in standby mode-press the power button to exit standby mode. If the light is off, press the power button. If the light is on, your power management settings may have caused the display to turn off. Try pressing any key or move the cursor to exit standby mode. Check the battery - If you are using a battery to power your computer, the battery charge may be depleted.
Adjust the brightness - See "Adjusting Brightness" for instructions on adjusting the brightness. Move the subwoofer away from the computer or monitor - If your external speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the computer or external monitor. Eliminate possible interference - Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances.
Fill out the Diagnostics Checklist as you complete these checks. If you have a problem with integrated speakers Adjust the Windows volume control - Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion. Adjust the volume using keyboard shortcuts - See "Using the Keyboard and Touch Pad." Press to disable (mute) or reenable the integrated speakers.
Run the Misc. PCI Devices diagnostic test - See "Using the Dell Diagnostics." If the tests complete successfully, the controller is functioning properly. If the problem persists, or if the tests do not complete successfully, contact Dell. Printer Problems Fill out the Diagnostics Checklist as you perform the various checks. Check the printer cable connections - Ensure that the printer cable is properly connected to the computer. Check the printer cable 1. 2. 3. 4. Turn off the printer and computer.
Check the printer - Run the printer self-test. If the test does not complete successfully, the printer is probably defective. Contact the printer manufacturer. Modem and Internet Connection Problems NOTICE: Connect the modem to an analog telephone wall jack only. Connecting the modem to a digital telephone network damages the modem. NOTICE: Modem and network connectors look similar. Do not plug a telephone line into the network connector. Fill out the Diagnostics Checklist as you complete these checks.
1. 2. 3. then select the proper code as listed in your telephone directory. 4. Click Apply and click OK. 5. Close the Phone and Modems Options window. 6. Close the Control Panel window. Windows 2000 1. 2. 3. 4. Click the Start button, point to Settings, and then click Control Panel. Click Phone and Modem Options. Click the Dialing Rules tab and click Edit. Ensure that To disable call waiting, dial: is checked, and then select the proper code as listed in your telephone directory. 5.
Check the touch pad settings Windows XP 1. Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2. Click Mouse. 3. Try adjusting the settings. Windows 2000 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the Mouse icon. 3. Try adjusting the settings. Check the mouse cable - Shut down the computer. Disconnect the mouse cable and check it for damage. For PS/2 cables, check the cable connector for bent or broken pins.
Check the keyboard cable - Shut down the computer. Disconnect the keyboard cable and check it for damage. For PS/2 cables, check the cable connector for bent or broken pins. Firmly reconnect the cable. If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the computer. Check the external keyboard 1. Turn off the computer, wait 1 minute, and turn it on again. 2. Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot routine.
If you cannot save a file to a floppy disk drive Ensure that Windows recognizes the drive - In Windows XP, click the Start button and click My Computer. In other operating systems, double-click My Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. Insert a bootable disk and restart the computer. Verify that the light is blinking, indicating normal operation.
Ensure that Windows recognizes the drive - In Windows XP, click the Start button and click My Computer. In other operating systems, double-click My Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. Insert a bootable disk and restart the computer. Verify that the light is blinking, indicating normal operation.
Disable standby mode in Windows before writing to a CD-RW - Search for the keyword standby in Windows Help. Change the write speed to a slower rate - See the help files for your CD creation software. Exit all other open programs - Exiting all other open programs before writing to the CD-RW may alleviate the problem. If you have problems with a hard drive Allow the computer to cool before turning it on - A hot hard drive may prevent the operating system from starting.
Network Problems Fill out the Diagnostics Checklist as you complete these checks. Check the network cable connector - Ensure that the network cable connector is firmly connected to the connector on the computer and the network wall jack. Check the network lights on the network connector - Green indicates that the network connection is active. If the status light is not green, try replacing the network cable. Amber indicates that the network adapter driver is loaded and the adapter is detecting activity.
A solid blue screen appears Turn the computer off - If the computer does not respond to a keystroke or a proper shutdown, press the power button until the computer turns off. Press the power button again to restart the computer. The solid blue screen appears because you were not able to perform a proper Windows shutdown. ScanDisk automatically runs during the start-up process. Follow the instructions on the screen.
9. NOTICE: Do not use artificial means, such as a hair dryer or a fan, to speed the drying process. CAUTION: To help prevent electrical shock, verify that the computer is thoroughly dry before continuing with the rest of this procedure. 10. Ground yourself by touching one of the metal connectors on the back of the computer. 11. Replace the memory module(s), the memory module cover, and the screw(s). 12. Replace the hard drive. 13. Replace the module bay device and any PC Cards you removed. 14.
Go to the Dell Support website - Go to support.dell.com for help with general usage, installation, and troubleshooting questions. See "Getting Help" for a description of the hardware and software support provided by Dell. E-mail Dell - Go to support.dell.com and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dell within hours.
Using the Display Adjusting Brightness Switching the Video Image Setting Display Resolution Dual Independent Display Mode Swapping Primary and Secondary Displays Adjusting Brightness When the computer is running on battery power, you can conserve power by setting the brightness control to the lowest comfortable setting using the appropriate display keyboard shortcuts.
1. 2. 3. Under Pick a task..., click the area you want to change, or under or pick a Control Panel icon, click Display. 4. Try different settings for Color quality and Screen resolution. If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest possible setting. In Windows 2000 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the Display icon and click the Settings tab. 3.
2. 3. NOTE: If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest possible values. For more information, see your operating system documentation. 4. Click the monitor 2 icon, click the Extend my Windows desktop... check box, and click Apply. 5. Change Screen Area to the appropriate sizes for both displays, and click Apply. 6.
1. 2. 3. Click the buttons under the appropriate pictures (monitor, display panel, or TV) to select your primary and secondary displays, and then click Apply. The primary and secondary buttons may look different depending on your configuration. They may consist of boxes numbered 1 and 2, or they may appear as bulls-eye (primary) and dual-screen (secondary) icons. 4. Click Yes to keep the new settings. 5. Click OK, then click OK again to close the Display Properties window.
Using the Dell Diagnostics When to Use the Dell Diagnostics Features of the Dell Diagnostics Starting the Dell Diagnostics Advanced Testing Confirming the System Configuration Information When to Use the Dell Diagnostics Whenever a major component or device in your computer does not function properly, you may have a component failure.
Status messages that inform you whether test groups or subtests were completed successfully Error messages that appear if any problems are detected Starting the Dell Diagnostics The Dell Diagnostics are located on a hidden Diagnostic Utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell. 1. Turn off the computer. 2. If the computer is docked, undock it. 3. Connect the computer to an electrical outlet. 4. Turn on the computer.
6. 7. After the Dell Diagnostics loads, the Diagnostics Menu appears. To select an option, highlight the option and press you choose. , or press the key that corresponds to the highlighted letter in the option 8. When you have finished running the Dell Diagnostics, press until you return to the Diagnostics Menu. To exit the Dell Diagnostics and reboot the computer, either type press , or highlight Exit and .
When you select Advanced Testing from the Diagnostics Menu, the following screen appears, listing the diagnostic test device groups and devices of the selected device group, and the screen allows you to select categories from a menu. Press the arrow keys or to navigate the screen. Advanced Testing Main Screen NOTE: The test groups reflect the configuration of your computer.
Help Category Description Menu Provides descriptions of the main menu screen area, the Device Groups, and the different diagnostic menus and commands and instructions on how to use them. Keys Explains the functions of the all of the keystrokes that can be used in Dell Diagnostics. Device Group Describes the test group that is presently highlighted in the Device Groups list on the main menu screen. It also provides reasoning for using some tests.
Identification tests of the microprocessor, the video controller, the keyboard controller, and other key components BIOS configuration information temporarily saved in RAM Do not be concerned if the Device Groups area does not list the names of all the components or devices you know are part of your computer. For example, you may not see a printer listed, although you know one is attached to your computer. Instead, the printer is listed as a parallel port.
Cleaning Your Computer Computer and Keyboard Display Touch Pad Floppy Drive CD, CD-RW, and DVD Drives Computer and Keyboard 1. Shut down and turn off your computer, disconnect any attached devices, and disconnect them from their electrical outlets. 2. Remove any installed batteries. 3. Gently use a vacuum cleaner with a brush attachment to remove dust from the slots and holes on your computer and between the keys on the keyboard. 4.
3. Floppy Drive Use only a commercially available cleaning kit to clean your floppy drive. Such kits contain pretreated floppy disks to remove contaminants that accumulate during normal operation. CD, CD-RW, and DVD Drives NOTICE: Always use compressed air to clean the lens in the drive. Never touch the lens. If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, clean the discs. 1. Hold the disc by its outer edge. You can also touch the inside edge of the center hole.
Reinstalling Software Reinstalling Drivers and Utilities Resolving Software and Hardware Incompatibilities Using Microsoft® Windows® System Restore Reinstalling Drivers and Utilities Dell ships your computer to you with required drivers and utilities already installed-no further installation or configuration is needed. NOTICE: The Drivers and Utilities CD may contain drivers for operating systems that are not on your computer. Ensure that you are installing software appropriate for your operating system.
5. Click the link of a specific driver or utility to display information about the driver or utility that you want to install. 6. Click the Install button (if present) to begin installing the driver or utility. At the welcome screen, follow the screen prompts to complete the installation. If no Install button is present, automatic installation is not an option.
1. After extracting the driver files to your hard drive as described previously, click the Start button and right-click My Computer. 2. Click Properties. 3. Click the Hardware tab and click Device Manager. 4. Double-click the type of device for which you are installing the driver (for example, Modems or Infrared devices). 5. Double-click the name of the device for which you are installing the driver. 6. Click the Driver tab and click Update Driver. 7.
1. Click the Start button and click Control Panel. 2. Click Performance and Maintenance and click System. 3. Click the Hardware tab and click Device Manager. 4. In the Device Manager list, check for conflicts with the other devices. Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled. 5.
7. checking specific devices. 8. Double-click the malfunctioning device type in the Device Manager list. 9. Double-click the icon for the specific device in the expanded list. The Properties window appears. If an IRQ conflict exists, the Device status area in the Properties window reports what other devices are sharing the device's IRQ. 10. Resolve any IRQ conflicts. You can also use the Windows 2000 Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help.
1. Click the Start button and click Control Panel. 2. Click the Performance and Maintenance. 3. Click System. 4. Click the System Restore tab. 5. Ensure that Turn off System Restore is not checked. Creating a Restore Point Using the System Restore Wizard In Windows XP, you can either use the System Restore Wizard or manually create a restore point.
1. 2. Ensure that Restore my computer to an earlier time is selected and click Next. 3. Click a calendar date to which you want to restore your computer. The Select a Restore Point screen provides a calendar that allows you to see and select restore points. All calendar dates with available restore points appear in bold. 4. Select a restore point and click Next. If a calendar date has only one restore point, then that restore point is automatically selected.
Adding and Replacing Parts Adding Memory Adding a Mini PCI Card Replacing the Hard Drive Adding a Modem Connecting a Television to the Computer Setting Up the Dolby Headphone Adding Memory You can increase your computer memory by installing memory modules on the system board. See "Specifications" for information on the memory supported by your computer. Be sure to add only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty.
NOTICE: To prevent damage to the memory module connector, do not use tools to spread the inner metal tabs that secure the memory module. 7. If you are replacing a memory module, remove the existing module. NOTICE: Handle memory modules by their edges, and do not touch the components on a module. a. Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector. The module should pop up. b. Remove the module from the connector.
NOTICE: If you need to install memory modules in two connectors, install a memory module in the connector labeled "JDIM (DIMMA)" before you install a module in the connector labeled "JDIM2 (DIMMB)." 8. Ground yourself and install the new memory module: a. Align the notch in the module with the slot in the center of the connector. b. Slide the edge of the module firmly into the connector, and rotate the module down until you hear a click. If you do not hear the click, remove the module and reinstall it.
If you ordered a Mini PCI card at the same time that you ordered your computer, Dell has already installed the card for you. NOTE: Handle components and cards by their edges, and avoid touching pins and contacts. CAUTION: Before working inside your computer, read the safety instructions in your System Information Guide. 1. Ensure that the work surface is flat and clean to prevent scratching the computer cover. 2. Save and close any open files, exit any open programs, and shut down the computer. 3.
a. b. c. Lift the Mini PCI card out of its connector. 11. Align the new Mini PCI card with the connector at a 45-degree angle, and press the Mini PCI card into the connector. 12. Connect the antenna cable(s) from the Mini PCI card to the antenna connector(s) on the computer. NOTICE: The connectors are keyed for correct insertion; do not force the connections. 1 antenna connectors on card (2) 2 antenna cables (2) 13. Lower the Mini PCI card toward the inner tabs to approximately a 20-degree angle. 14.
NOTICE: Hard drives are extremely fragile; even a slight bump can damage the drive. CAUTION: If you remove the hard drive from the computer when the drive is hot, do not touch the metal housing of the hard drive. CAUTION: Before working inside your computer, read the safety instructions in your System Information Guide. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. To replace the hard drive in the hard drive bay: 1.
9. Lift the hard drive cover until you hear a click. 10. Slide the hard drive out of the computer. 11. Remove the new drive from its packaging. Save the original packaging to use when storing or shipping the hard drive. NOTICE: Use firm and even pressure to slide the drive into place. If you force the hard drive into place using excessive force, you may damage the connector. 12. Lift the hard drive cover until you hear a click. Push the hard drive in until it is fully seated in the bay.
9. 10. If a modem is not already installed, go to step 11. If you are replacing a modem, remove the existing modem: a. Remove the screw(s) securing the modem to the system board, and set them aside. b. Pull straight up on the attached pull tab to lift the modem out of its connector on the system board, and disconnect the modem cable. 11.
11. Connect the modem cable to the modem. NOTICE: The cable connectors are keyed for correct insertion; do not force the connections. 12. Align the modem with the screw hole(s), and press the modem into the connector on the system board. 13. Install the screw(s) to secure the modem to the system board. 14. Replace the modem cover. Connecting a Television to the Computer Your computer has an S-video TV-out connector that enables you to connect the computer to a television.
Before you begin, ensure that you have the following cables: 1 S-video cable 2 audio cable 1. Turn off the computer and the television and/or audio device you want to connect. 2. Plug one end of the S-video cable into the S-video connector on the computer.
3. Plug the other end of the S-video cable into your television. 4. Plug the single-connector end of the audio cable into the headphone connector on your computer. 5. Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your television or other audio device. 6. Turn on the television, turn on any audio device you connected, and then turn on the computer. 7.
To connect the computer to a television that has a composite video input only, Dell provides a composite TVout adapter cable. Before you begin, ensure that you have the following cables: 1 composite TV-out adapter cable 2 composite video cable 3 audio cable 1. Turn off the computer and the television and/or audio device you want to connect. 2. Connect the composite TV-out adapter cable to the S-video TV-out connector on the computer.
1 S-video TV-out connector 2 S-video connector 3 composite TV-out adapter cable 4 composite video connector 3. Plug one end of the composite video cable into the composite video connector on the composite TV-out adapter cable. 4. Plug the other end of the composite video cable into the composite video connector on the television. 5. Plug the single-connector end of the audio cable into the headphone connector on the computer.
6. Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your television or other audio device. Enabling the Display Settings for a Television ATI Video Controller NOTE: Ensure that you properly connect the television before you enable the display settings. 1. Open the Control Panel window. In Microsoft® Windows® XP, click the Start button and then click the Control Panel icon. In Windows 2000, click the Start button, point to Settings, and click Control Panel.
3. Click the Displays tab. 4. Click the upper-left corner of the TV button to enable the television. 5. To play a DVD on the television, click the small "primary" button (resembles a bulls-eye) at bottom left under the TV picture. NOTE: Various programs access the hardware in different ways. You may or may not need to click the primary button for operations other than playing DVDs. 6. Click Apply. 7. Click Yes to keep the new settings. 8. Click OK.
Setting Up the Dolby Headphone NOTE: The Dolby headphone feature is available only if your computer has a DVD drive. 1. Double-click the Intervideo Win DVD icon on the Windows desktop. 2. Click the Properties icon. 3. Click the Dolby Headphone tab. 4. Click Enable Dolby Headphone. NOTE: Icon labels may be visible only when you place the pointer over the icon. 5. Select one of the four options to set the level of surround sound effects.
Using the System Setup Program Overview Viewing the System Setup Screens System Setup Screens Commonly Used Options Overview NOTE: Your operating system may automatically configure most of the options available in the system setup program, thus overriding options that you set through the system setup program. (An exception is the External Hot Key option, which you can disable or enable only through the system setup program.
System Setup Screens The system setup screens display the current setup information and settings for your computer. Each screen is laid out with the system setup options listed at the left. To the right of each option is a field that displays the setting or value for that option. You can change settings that appear as white type on the screen. Options or values that you cannot change (because they are determined by the computer) appear less bright.
Internal HDD CD/DVD/CD-RW drive During the boot routine, the computer starts at the top of the list and scans each enabled device for the operating system startup files. When the computer finds the files, it stops searching and starts the operating system. To control the boot sequence, you can select (highlight) devices using the enable or disable them or change their order in the list. and keys and then To enable or disable a device, highlight the item and press .
Changing Printer Modes Set the Parallel Mode option according to the type of printer or device connected to the parallel connector. To determine the correct mode to use, see the documentation that came with the device. Setting Parallel Mode to Disabled disables the parallel port and the port's LPT address, freeing its interrupt for another device to use.
7. 8. At the end of the installation process, click Yes to restart the computer. After you enable the infrared sensor, you can use it to establish a link to an infrared device. To set up and use an infrared device, see the infrared device documentation and Windows Help. NOTE: If the infrared device cannot communicate with your computer after you repeat steps 1 through 5 to change the system setup program setting to Slow IR, contact the infrared device manufacturer.
Specifications Microprocessor Display System Information Keyboard PC Card Touch Pad Memory Track Stick Ports and Connectors Battery Communications AC Adapter Video Physical Audio Environmental Microprocessor Microprocessor types Intel® Mobile Pentium® 4M or Intel Celeron® processor L1 cache 8 KB (internal) L2 cache 512 KB (on die) External bus frequency 400 MHz System Information System chip set Intel 845MP Data bus width 64 bits DRAM bus width 64 bits Microprocessor address bu
Memory Memory module connector two user-accessible SODIMM sockets Memory module capacities 128, 256, and 512 MB Memory type 266-MHz DDR SDRAM Standard memory 128 MB Maximum memory 1 GB Ports and Connectors Serial 9-pin connector; 16550Ccompatible, 16-byte buffer connector Parallel 25-hole connector; unidirectional, bidirectional, or ECP Video 15-hole connector Audio microphone connector, stereo headphone/speakers connector PS/2 keyboard/mouse 6-pin mini-DIN connector USB 4-pin USB 1.
Video Video type 64-bit hardware accelerated Data bus 4X AGP Video controller ATI Mobility RADEON 7500C Video memory 32 MB LCD interface LVDS TV support NTSC or PAL in S-video and composite modes Audio Audio type AC97 (Soft Audio) Audio controller Cirrus Logic CS4205 Stereo conversion 18-bit (analog-to-digital and digitalto-analog) Interfaces: Internal PCI bus/AC 97 External microphone-in connector, stereo headphones/speakers connector Speaker two 4-ohm speakers Internal speaker ampl
Operating angle 0° (closed) to 180° Viewing angles: Horizontal ±40° Vertical +10°/–30° Pixel pitch 0.28 x 0.28 mm (XGA) 0.20 x 0.20 mm (SXGA+) Power Consumption: Panel with backlight (typical) Controls 6.5 W (XGA) 7.0 W (SXGA+) brightness can be controlled through keyboard shortcuts Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Key travel 2.7 mm ± 0.3 (0.11 inch ± 0.016 inch) Key spacing 19.05 mm ± 0.3 mm (0.75 inch ± 0.
Battery Type 8-cell "smart" lithium ion (4460 mAh) Dimensions: Depth 88.5 mm (3.48 inches) Height 21.5 mm (0.83 inch) Width 139.0 mm (5.47 inches) Weight 0.43 kg (0.95 lb) Voltage 14.8 VDC Charge time (approximate): Computer on 2.
Physical Height 36.8 mm (1.4 inches) Width 319.5 mm (12.5 inches) Depth 253.6 mm (9.9 inches) Weight (with 8-cell battery): With travel module 2.4 kg (5.3 lb) With floppy drive 2.6 kg (5.7 lb) With CD drive 2.6 kg (5.
Getting Help Technical Assistance Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Technical Assistance If you need help with a technical problem, Dell is ready to assist you. CAUTION: If you need to remove the computer covers, first disconnect the computer power and modem cables from all electrical outlets. 1. Complete the procedures in "Solving Problems." 2. Run the Dell Diagnostics. 3.
You can contact Dell electronically using the following addresses: World Wide Web www.dell.com/ www.dell.com/ap/ (for Asian/Pacific countries only) www.euro.dell.com (for Europe only) www.dell.com/la/ (for Latin American countries) www.dell.ca (Canada only) Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user: anonymous, and use your e-mail address as your password. Electronic Support Service mobile_support@us.dell.com support@us.dell.com apsupport@dell.
The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical support service. For the telephone number to call, see the contact numbers for your region. Automated Order-Status Service To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.
2. 3. Include a copy of the Diagnostics Checklist indicating the tests you have run and any error messages reported by the Dell Diagnostics. 4. Include any accessories that belong with the item(s) being returned (power cables, software floppy disks, guides, and so on) if the return is for credit. 5. Pack the equipment to be returned in the original (or equivalent) packing materials. You are responsible for paying shipping expenses.
Network, version, and network adapter: Programs and versions: See your operating system documentation to determine the contents of the system's start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you performed: Contacting Dell To contact Dell electronically, you can access the following websites: www.dell.com support.
City Code: 11 Customer Care Fax 11 4515 7138 Aruba General Support Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.
International Access Code: 00 Customer Support, Technical Support Tech Support Fax 51 481 5470 Country Code: 55 Customer Care Fax 51 481 5480 City Code: 51 Sales British Virgin Islands General Support Brunei Customer Technical Support (Penang, Malaysia) 604 633 4966 Country Code: 673 Customer Service (Penang, Malaysia) 604 633 4949 Transaction Sales (Penang, Malaysia) 604 633 4955 Canada (North York, Online Order Status: www.dell.
Large Corporate Accounts North Government and Education toll-free: 800 858 2955 Large Corporate Accounts East toll-free: 800 858 2020 Large Corporate Accounts East Government and Education toll-free: 800 858 2669 Large Corporate Accounts Queue Team toll-free: 800 858 2572 Large Corporate Accounts South toll-free: 800 858 2355 Large Corporate Accounts West Large Corporate Accounts Spare Parts toll-free: 800 858 2811 toll-free: 800 858 2621 Colombia General Support 980-9-15-3978 Costa Rica Gen
International Access Code: 990 E-mail: fin_support@dell.com Country Code: 358 Technical Support 09 253 313 60 City Code: 9 Technical Support Fax 09 253 313 81 Relational Customer Care 09 253 313 38 Home/Small Business Customer Care 09 693 791 94 Fax 09 253 313 99 Switchboard 09 253 313 00 France (Paris) (Montpellier) International Access Code: 00 E-mail Support (servers): Nordic_support@dell.com Website: support.euro.dell.com E-mail: support.euro.dell.
International Access Code: 00 E-mail: support.euro.dell.com/gr/en/emaildell/ Country Code: 30 Gold Technical Support Technical Support 080044149518 08844140083 Switchboard 2108129800 Sales 2108129800 Fax 2108129812 Grenada General Support toll-free: 1-866-540-3355 Guatemala General Support 1-800-999-0136 Guyana General Support toll-free: 1-877-270-4609 Hong Kong Website: support.ap.dell.com International Access Code: 001 E-mail: ap_support@dell.
International Access Code: 00 E-mail: support.euro.dell.com/it/it/emaildell/ Country Code: 39 Technical Support 02 577 826 90 City Code: 02 Customer Care 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 12 Home and Small Business Corporate Technical Support 02 577 826 90 Customer Care 02 577 825 55 Fax 02 575 035 30 Switchboard 02 577 821 Jamaica General Support (dial from within Jamaica only) Japan (Kawasaki) Website: support.jp.dell.
International Access Code: 001 Sales toll-free: 080-200-3600 Customer Service (Seoul, Korea) toll-free: 080-200-3800 Country Code: 82 Customer Service (Penang, Malaysia) City Code: 2 Fax 2194-6202 Switchboard 2194-6000 Latin America 604 633 4949 Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.
Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Support 001-800-882-1519 Netherlands (Amsterdam) Website: support.euro.dell.com E-mail (Technical Support): International Access Code: 00 (Enterprise): nl_server_support@dell.com Country Code: 31 (Latitude): nl_latitude_support@dell.com City Code: 20 (Inspiron): nl_inspiron_support@dell.com (Dimension): nl_dimension_support@dell.com (OptiPlex): nl_optiplex_support@dell.
Country Code: 47 E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.com Technical Support 671 16882 Relational Customer Care 671 17514 Home/Small Business Customer Care 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Panama General Support 001-800-507-0962 Peru General Support 0800-50-669 Poland (Warsaw) Website: support.euro.dell.com International Access Code: 011 E-mail: pl_support@dell.
International Access Code: 005 Transaction Sales toll-free: 800 6011 054 Country Code: 65 Corporate Sales toll-free: 800 6011 053 South Africa (Johannesburg) Website: support.euro.dell.com International Access Code: E-mail: dell_za_support@dell.
Switzerland (Geneva) International Access Code: 00 Country Code: 41 Fax Technical Support 08 590 05 594 Sales 08 590 05 185 Website: support.euro.dell.com E-mail: swisstech@dell.com E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.
Corporate Customer Care 01344 373 185 Preferred Accounts (500–5000 employees) Customer Care 0870 906 0010 Central Government Customer Care 01344 373 193 Local Government & Education Customer Care 01344 373 199 Health Customer Care 01344 373 194 Home and Small Business Sales 0870 907 4000 Corporate/Public Sector Sales 01344 860 456 Uruguay General Support U.S.A.
Fax Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired toll-free: 1-800-727-8320 toll-free: 1-877-DELLTTY (1-877-335-5889) U.S. Virgin Islands General Support 1-877-673-3355 Venezuela General Support 8001-3605 To contact Dell electronically, you can access the following websites: www.dell.com support.dell.com (technical support) premiersupport.dell.
Appendix Regulatory Notices Macrovision Product Notice Warranty and Return Policy Regulatory Notices Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service.
A Notice About Shielded Signal Cables: Use only shielded cables for connecting devices to any Dell device to reduce the possibility of interference with radio communications services. Using shielded cables ensures that you maintain the appropriate EMC classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell on the World Wide Web at accessories.us.dell.com/sna/category.asp? category_id=4117.
interference with radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver.
If your telephone equipment causes harm to the telephone network, the telephone company will notify you in advance that service may be temporarily discontinued. If advance notice is not practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of this equipment.
The IC label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational, and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The IC label does not guarantee that the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Current Emissions (Equipment Input Current Up to and Including 16 A Per Phase)." EN 61000-3-3 - "Electromagnetic Compatibility (EMC) - Part 3: Limits - Section 3: Limitation of Voltage Fluctuations and Flicker in Low-Voltage Supply Systems for Equipment With Rated Current Up to and Including 16 A." EN 60950 - "Safety of Information Technology Equipment." NOTE: EN 55022 emissions requirements provide for two classifications: Class A is for typical commercial areas. Class B is for typical domestic areas.
New Zealand Telecom Warnings General "The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
"Under power failure conditions, this telephone may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use." "Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom's Specification: 1.
use for extended periods of time, particularly at night and on weekends. Simplified Chinese Class A Warning Notice (China Only) On Class A systems, the following warning will appear near the regulatory label: Warning: This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures.
back panel of your computer. Once you have determined your computer's VCCI classification, read the appropriate VCCI notice. Class A ITE This is a Class A product based on the standard of the Voluntary Control Council for Interference (VCCI) for information technology equipment. If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.
MIC Notice (Republic of Korea Only) To determine which classification (Class A or B) applies to your computer (or other Dell digital device), examine the Republic of Korean Ministry of Information and Communications (MIC) registration labels located on your computer (or other Dell digital device). The MIC label may be located separately from the other regulatory marking applied to your product.
Class B Device Please note that this device has been approved for nonbusiness purposes and may be used in any environment, including residential areas. MIC Class B Regulatory Label If the regulatory label includes the following marking, your computer is a Class B product. Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a 3-prong socket).
A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standards PN-93/T-42107 and PN-EN 55022.
BSMI Notice (Taiwan Only) If you find a or mark on the regulatory label on the bottom, side, or back panel of your computer, the following section is applicable:
NOM Information (Mexico Only)
The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM): Exporter: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Ship to: Dell Computer de México, S.A. de C.V. al Cuidado de Kuehne & Nagel de México S. de R.I. Avenida Soles No. 55 Col.
Glossary A B C D E F G H I K L M N O P R S T U V W X Z A AC - alternating current The form of electricity that powers your computer when you plug the AC adapter power cable into an electrical outlet. ACPI - Advanced Configuration and Power Interface A Microsoft® Windows® operating system utility that can be set up to put a computer in standby or hibernate mode to conserve battery or electrical power.
bit - The smallest unit of data interpreted by your computer. bootable CD - A CD that you can use to start your computer. In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable CD or bootable disk available. bootable disk - A disk that you can use to start your computer. In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable disk or bootable CD available.
A metric unit of measure equal to 0.39 inch. cm/sec - centimeters per second Control Panel - A utility that allows you to modify operating system and hardware settings, such as display settings. controller - Chips that control the transfer of data between the microprocessor and memory or between the microprocessor and devices. cursor - The marker on a display or screen that shows where the next keyboard, touch pad, or mouse action will occur.
most CD media as well. DVD drive - A drive that uses optical technology to read data from DVDs and CDs. DVD player - The software used to watch DVD movies. The DVD player displays a window with buttons you use to watch a movie. DVD-RW drive - A drive that can read DVDs and most CD media and write to DVD-RW (rewritable DVDs) discs. E ECC - error checking and correction A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory.
NOTE: If an extended PC Card is installed, you may have trouble inserting a second PC Card. Always install extended cards in the top PC Card connector. NOTICE: Always remove an extended PC Card before packing the computer or traveling. If something strikes the exposed end of the PC Card, the system board may be damaged. F F - Fahrenheit A temperature measurement system where 32° is the freezing point and 212° is the boiling point of water. FCC - Federal Communications Commission A U.S.
H hard drive - A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink - A metal plate on some microprocessors that helps dissipate heat. help file - A file that contains descriptive or instructional information about a product. Some help files are associated with a particular program, such as Help in Windows 2000. Other help files function as stand-alone reference sources. Help files typically have a filename extension of .hlp or .
a software package, user name, and access phone numbers for a monthly fee. If your computer has a modem, you can connect to the Internet, access websites, and send and receive e-mail. K KB - kilobyte A unit of data that equals 1,024 bytes but is often referred to as 1,000 bytes. keyboard shortcut - A command requiring you to press multiple keys at the same time. Also referred to as key combination. kg - kilogram A unit measuring mass that equals 1,000 grams.
A unit of measure commonly used to indicate the approximate capacity of a battery. For example, a 4400mAh battery can supply 4400 mA (or 4.4 A) of current for 1 hour or 2200 mA for 2 hours. MB - megabyte A storage unit equal to 1,048,576 bytes; however, when used to refer to hard drive storage, the term is often rounded to mean 1,000,000 bytes. MB/sec - megabytes per second One million bytes per second. This measurement is typically used for disk and tape transfer ratings.
A unit of length that equals one thousandth of a meter or 1/25 inch. modem - A device that allows your computer to communicate with other computers over analog telephone lines. There are three types of modems: external, PC Card, and internal. You typically use your modem to connect to the Internet and exchange e-mail. modular bay - See module bay. module bay - A bay that supports devices such as a CD, DVD, or CD-RW drive, second battery, or travel module.
P parallel connector - An I/O port often used to connect a parallel printer to your computer. partition - A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives. Each partition can contain multiple logical drives. PC Card - A removable I/O card, slightly larger than a credit card, adhering to the PCMCIA standard. Modems and network adapters are common types of PC Cards.
It is located on a network in a directory and the system administrator has assigned read-only rights to you. refresh rate - The frequency, measured in Hz, at which your screen's horizontal lines are recharged (sometimes also referred to as its vertical frequency). The higher the refresh rate, the less video flicker can be seen by the human eye. reserve battery - A battery that keeps your computer clock and certain circuitry working.
setup program - A program that is used to install and configure hardware and software. The setup.exe or install.exe program comes with most Windows software packages. Setup program differs from system setup program. shortcut - An icon that provides quick access to frequently used programs, files, folders, and drives. When you place a shortcut on your Windows desktop and double-click the icon, you can open its corresponding folder or file without having to find it first.
SXGA - super extended graphics array A video standard for video cards and controllers that supports resolutions up to 1280 x 1024. SXGA+ - super extended graphics array plus A video standard for video cards and controllers that supports resolutions up to 1400 x 1050. system board - The main circuit board in your computer. Also known as the motherboard. system setup program - A program (or utility) that serves as an interface between the computer hardware and the operating system.
port hub that plugs into your computer. USB devices can be connected and disconnected while the computer is turned on and they can also be daisy-chained together. UXGA - ultra extended graphics array A video standard for video cards and controllers that supports resolutions up to 1600 x 1200.
W - watt The measurement of electrical power. One W is 1 ampere of current flowing at 1 volt. WHr - watt-hour A unit of measure commonly used to indicate the approximate capacity of a battery. For example, a 66 WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours. wallpaper - The background pattern or picture on the Windows desktop. To change your wallpaper, access the Display icon through the Control Panel. You can also scan in your favorite picture and make it wallpaper.