Manual
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When the computer emits a flash code, write it down on a copy of the
Diagnostics Checklist and then look up its cause and meaning
in
Table 2. If you are unable to resolve the problem, use the Dell Diagnostics to identify a more serious cause. If you are still unable
to resolve the problem,
call Dell for technical assistance.
Table 2. Flash Codes and Corrective Actions
Message Cause Action
1-1-3 NVRAM write/read failure. Run the System Set tests in the
Dell Diagnostics. If the program does
not load,
call Dell for technical assistance.
1-1-4 ROM BIOS checksum failure. Run the System Set tests in the
Dell Diagnostics. If the program does
not load,
call Dell for technical assistance.
1-2-1 Programmable interval timer failure. Run the System Set tests in the Dell Diagnostics. If the program does
not load,
call Dell for technical assistance.
1-2-2 DMA initialization failure. Run the System Set tests in the Dell Diagnostics. If the program does
not load,
call Dell for technical assistance.
1-2-3 DMA page register write/read failure. Run the System Set tests in the Dell Diagnostics. If the program does
not load,
call Dell for technical assistance.
1-3-1
through
2-4-4
An installed memory module is not
being properly identified or used.
Make sure that a memory module is installed in one of the memory
module sockets on the system board. The computer will not function
unless at least one memory module is installed.
3-1-1 Slave DMA register failure. Run the System Set tests in the
Dell Diagnostics. If the program does
not load,
call Dell for technical assistance.
3-1-2 Master DMA register failure. Run the System Set tests in the Dell Diagnostics. If the program does
not load,
call Dell for technical assistance.
3-1-3 Master interrupt mask register failure.
Call Dell for technical assistance.
3-1-4 Slave interrupt mask register failure. Call Dell for technical assistance.
3-2-4 Keyboard controller test failure. Run the Keyboard Controller test in the Dell Diagnostics.
3-3-4 Display memory test failure. Run the Video Memory test in the Dell Diagnostics.
3-4-1 Display initialization failure. Run the Video tests in the Dell Diagnostics.
3-4-2 Display retrace test failure. Run the Video tests in the
Dell Diagnostics.
4-2-1 No timer tick. Call Dell for technical assistance.
4-2-2 Shutdown failure. Call Dell for technical assistance.
4-2-3 Gate A20 failure. Call Dell for technical assistance.
4-2-4 Unexpected interrupt in protected mode. Call Dell for technical assistance.
4-3-1 Memory failure above address 0FFFFh. Run the System Memory tests in the
Dell Diagnostics.
4-3-3 Timer chip counter 2 failure. Call Dell for technical assistance.
4-3-4 Time-of-day clock stopped. Call Dell for technical assistance.