User Manual

Americas Contact Numbers
Germany (Langen)
00
49
6103
Hong Kong
001
852
Not required
Ireland (Bray)
16
353
1
Italy (Milan)
00
39
2
Japan (Kawasaki)
001
81
44
Korea (Seoul)
001
82
2
Luxembourg
00
352
—
Macau
—
853
Not required
Malaysia (Penang)
00
60
4
Mexico (Colonia Granada)
95
52
5
Netherlands (Amsterdam)
00
31
20
New Zealand
00
64
—
Norway (Lysaker)
095
47
Not required
Poland (Warsaw)
011
48
22
Singapore (Singapore)
005
65
Not required
South Africa (Johannesburg)
09/091
27
11
Spain (Madrid)
07
34
91
Sweden (Upplands Vasby)
009
46
8
Switzerland (Geneva)
00
41
22
Taiwan
002
886
—
Thailand
001
66
—
U.K. (Bracknell)
010
44
1344
U.S.A. (Austin, Texas)
011
1
Not required
Country (City)
Department Name or Service
Area
Code
Local Number or
Toll-Free Number
Brazil
Sales, Customer Support, Technical Support

toll free: 0800 90 3355
Canada
(North York,
Ontario)
NOTE:
Customers in
Canada call the
U.S.A. for access
to TechConnect
BBS.
Automated Order-Status System

toll free: 1-800-433-9014
AutoTech (Automated technical support)

toll free: 1-800-247-9362
Customer Care (From outside Toronto)

toll free: 1-800-387-5759
Customer Care (From within Toronto)
416
758-2400
Customer Technical Support

toll free: 1-800-847-4096
Sales (Direct Sales—from outside Toronto)

toll free: 1-800-387-5752
Sales (Direct Sales—from within Toronto)
416
758-2200
Sales (Federal government, education, and
medical)

toll free: 1-800-567-7542
Sales (Major Accounts)

toll free: 1-800-387-5755
TechConnect BBS (Austin, Texas, U.S.A.)
512
728-8528
TechFax

toll free: 1-800-950-1329
Chile
(Santiago)
Sales, Customer Support, and Technical Support

toll free: 1230-020-4823