Dell™ Latitude™ D410 User's Guide Finding Information About Your Computer Using Microsoft® Windows® XP Dell™ QuickSet Using the Keyboard and Touch Pad Using the Display Using the Dell™ D/Bay Using CDs, DVDs, and Other Multimedia Using a Battery Wireless Local Area Network Using PC Cards Using Smart Cards Travelling With Your Computer Passwords Solving Problems Using the Dell Diagnostics Cleaning Your Computer Reinstalling Software Adding and Replacing Parts Using the System Setup Program Getting Help Speci
Back to Contents Page About Your Computer Dell™ Latitude™ D410 User's Guide Front View Left View Right View Back View Bottom View Front View 1 display latch 7 touch pad 2 display 8 track stick/touch pad buttons 3 volume control buttons 9 track stick 4 device status lights 10 speaker 5 mute button 11 power button 6 keyboard 12 keyboard and wireless status lights display latch — Keeps the display closed. display — For more information about your display, see "Using the Display.
Turns on when you turn on the computer and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the light is flashing. Turns on steadily or blinks to indicate battery charge status. If the computer is connected to an electrical outlet, the ¡ ¡ ¡ Solid green: The battery is charging. Flashing green: The battery is almost fully charged.
The green and blue lights located above the keyboard indicate the following: Turns on when wireless devices are enabled. Turns on when Bluetooth® wireless technology is enabled. To enable or disable Bluetooth wireless technology, press . NOTE: Bluetooth wireless technology is an optional feature on your computer, so the icon turns on only if you ordered Bluetooth wireless technology with your computer. For more information, see the documentation that came with your Bluetooth wireless technology.
D/Bay connector — Connects the computer to the Dell D/Bay. USB connector Connects USB devices, such as a mouse, keyboard, or printer. You can also connect the optional floppy drive directly to a USB connector using the optional floppy drive cable. air vents — The computer uses an internal fan to create airflow through the vents, which prevents the computer from overheating. NOTE: The computer turns on the fan when the computer gets hot.
smart card slot — Supports one smart card. For more information, see "Using Smart Cards." PC Card slot — Supports one PC Card, such as a modem or network adapter. The computer ships with a plastic blank installed in the slot. For more information, see "Using PC Cards." audio connectors Attach headphones to the Attach a microphone to the connector. connector. Back View CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents.
Connect USB devices, such as a mouse, keyboard, or printer. You can also connect the optional floppy drive directly to a USB connector using the optional floppy drive cable. video connector Connects video devices, such as a monitor. AC adapter connector — Connects an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off.
1 battery-bay latch releases (2) 5 docking-device connector 2 battery charge gauge 6 memory module/coin-cell battery cover 3 battery 7 fan air vents 4 hard drive battery-bay latch releases — Release the battery. See "Using a Battery" for instructions. battery charge gauge — Provides information on the battery charge. See "Using a Battery" for instructions. battery — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet. See "Using a Battery.
Back to Contents Page Appendix Dell™ Latitude™ D410 User's Guide Macrovision Product Notice FCC Notices (U.S. Only) Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.
Back to Contents Page Alert Standard Format (ASF) Dell™ Latitude™ D410 User's Guide Alert Standard Format (ASF) is a Distributed Management Task Force (DMTF) management standard that specifies "pre-operating system" or "operating system absent" alerting techniques. The standard is designed to generate an alert on potential security and fault conditions when the operating system is in a sleep state or the system is turned off.
Back to Contents Page Using a Battery Dell™ Latitude™ D410 User's Guide Battery Performance Checking the Battery Charge Conserving Battery Power Power Management Modes Configuring Power Management Settings Charging the Battery Replacing the Battery Storing a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer.
Microsoft® Windows® Power Meter The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double-click the If the computer is connected to an electrical outlet, a icon on the taskbar. icon appears.
To enter standby mode: l Click Start® Shut Down® Stand by. or l Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard, use one of the following methods: ¡ Press the power button. ¡ Close the display. ¡ Press . To exit standby mode, press the power button or open the display depending on how you set the power management options.
Replacing the Battery CAUTION: Before performing these procedures, turn off the computer, disconnect the AC adapter from the electrical outlet and the computer, disconnect the modem from the wall connector and computer, and remove any other external cables from the computer. NOTICE: You must remove all external cables from the computer to avoid possible connector damage. CAUTION: Using an incompatible battery may increase the risk of fire or explosion.
Back to Contents Page Using the Dell™ D/Bay Dell™ Latitude™ D410 User's Guide About the Dell D/Bay Removing and Installing Devices When the Computer is Turned Off Removing and Installing Devices While the Computer Is Running CAUTION: Before performing any of the procedures in this section, follow the safety instructions in your Product Information Guide. NOTE: The Dell D/Bay is optional and may not ship with your computer.
3. Press the device latch release so that the latch release pops out. 4. Pull the device by the latch release to remove the device from the D/Bay. 5. Insert the new device into the bay, push the device until you feel a click, and push the device latch release in so that it is flush with the bay. Windows XP automatically recognizes the new device. 6. If necessary, enter your password to unlock your drive.
Back to Contents Page Using CDs, DVDs, and Other Multimedia Dell™ Latitude™ D410 User's Guide Playing a CD or DVD Adjusting the Volume Adjusting the Picture Playing a CD or DVD NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing CDs or DVDs. 1. Press the eject button on the front of the drive. 2. Pull the tray out. 3.
1 volume icon 2 Volume Meter 3 mute icon When the meter is enabled, adjust the volume with the volume control buttons or by pressing the following keys: l Press to increase volume. l Press to decrease volume. l Press to mute volume. For more information about QuickSet, right-click the icon in the taskbar and click Help.
Back to Contents Page Cleaning Your Computer Dell™ Latitude™ D410 User's Guide Computer, Keyboard, and Display Touch Pad Floppy Drive CDs and DVDs CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened with water.
Back to Contents Page Using the Dell Diagnostics Dell™ Latitude™ D410 User's Guide Dell Diagnostics Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in "Solving Problems" and run the Dell Diagnostics before you contact Dell for technical assistance.
1. Insert the Drivers and Utilities CD. 2. Shut down and restart the computer. When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in system setup. 3.
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Back to Contents Page Using the Display Dell™ Latitude™ D410 User's Guide Adjusting Brightness Switching the Video Image Setting Display Resolution and Refresh Rate Dual Independent Display Mode Swapping Primary and Secondary Displays Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing and the up- or down-arrow key on the keyboard.
"extended desktop" mode). This mode allows you to use both screens independently and drag objects from one screen to the other, effectively doubling the amount of viewable work space. 1. Connect the external monitor, TV, or projector to the computer. 2. Under Pick a category, click Appearance and Themes. 3. Under Pick a task..., click the area you want to change, or under or pick a Control Panel icon, click Display. 4. In the Display Properties window, click the Settings tab.
Back to Contents Page Reinstalling Software Dell™ Latitude™ D410 User's Guide Drivers Resolving Software and Hardware Incompatibilities Using Microsoft® Windows® XP System Restore Reinstalling Microsoft® Windows® XP Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and any other programs that use the device.
3. Click System. 4. In the System Properties window, click the Hardware tab. 5. Click Device Manager. 6. Right-click the device for which the new driver was installed and click Properties. 7. Click the Drivers tab. 8. Click Roll Back Driver. If Device Driver Rollback does not resolve the problem, then use System Restore to return your computer to the operating state that existed before you installed the new driver.
8. Click Browse and browse to the location to which you previously extracted the driver files. 9. When the name of the appropriate driver appears, click Next. 10. Click Finish and restart your computer. Resolving Software and Hardware Incompatibilities If a device is either not detected during the operating system setup or is detected but incorrectly configured, use the Hardware Troubleshooter to resolve the incompatibility: 1. Click the Start button and click Help and Support. 2.
Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1. Click the Start button, point to All Programs® Accessories® System Tools, and then click System Restore. 2. Click Undo my last restoration and click Next. 3. Click Next. The System Restore screen appears and the computer restarts. 4.
Booting From the Operating System CD 1. Save and close any open files and exit any open programs. 2. Insert the Operating System CD. Click Exit if the Install Windows XP message appears. 3. Restart the computer. 4. Press immediately after the DELL™ logo appears. If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again. 5. Press the arrow keys to select CD-ROM, and press . 6.
18. Click Finish to complete the setup, and remove the CD. 19. Reinstall the appropriate drivers with the Drivers and Utilities CD. 20. Reinstall your virus protection software. 21. Reinstall your programs. NOTE: To reinstall and activate your Microsoft Office or Microsoft Works Suite programs, you need the Product Key number located on the back of the Microsoft Office or Microsoft Works Suite CD sleeve.
Back to Contents Page Finding Information Dell™ Latitude™ D410 User's Guide NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer.
l l l l l l l l l Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions Community — Online discussion with other Dell customers Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system Customer Care — Contact information, service call and order status, warranty, and repair information Service and support — Service call status and support history, service contract, online discussions with technica
After you reinstall your operating system, use the Drivers and Utilities CD (ResourceCD) to reinstall drivers for the devices that came with your computer. Your operating system product key label is located on your computer. NOTE: The color of your CD varies based on the operating system you ordered.
Back to Contents Page Getting Help Dell™ Latitude™ D410 User's Guide Technical Assistance Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Technical Assistance If you need help with a technical problem, Dell is ready to assist you. CAUTION: If you need to remove the computer covers, first disconnect the computer power and modem cables from all electrical outlets. 1. Complete the procedures in Solving Problems. 2.
apsupport@dell.com (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) l Electronic Quote Service apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only) AutoTech Service Dell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers.
Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. Remember to fill out the Diagnostics Checklist. If possible, turn on your computer before you call Dell for technical assistance and call from a telephone at or near the computer.
City Code: 11 Hardware and Warranty Support toll-free: 0-800-444-0733 Hardware And Warranty Support Services toll-free: 0-800-444-0724 Sales Aruba Australia (Sydney) International Access Code: 0011 General Support 0-810-444-3355 toll-free: 800-1578 Website: support.ap.dell.com E-mail: support.ap.dell.com/contactus Country Code: 61 City Code: 2 General Support 13DELL-133355 Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.
Hardware and Warranty Support website: support.dell.com.cn Hardware and Warranty Support E-mail: cn_support@dell.com Customer Care E-mail: customer_cn@dell.
International Access Code: 00 Sales Country Code: 33 Fax Fax (calls from outside of France) City Codes: (1) (4) 0825 004 700 0825 004 701 04 99 75 40 01 Corporate Hardware and Warranty Support Customer Care 0825 004 719 0825 338 339 Switchboard 01 55 94 71 00 Sales 01 55 94 71 00 Fax 01 55 94 71 01 Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.
Switchboard 01 204 4444 Website: support.euro.dell.com Home and Small Business Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 Hardware and Warranty Support 02 577 826 90 Customer Care 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 12 Corporate Hardware and Warranty Support 02 577 826 90 Customer Care 02 577 825 55 Fax 02 575 035 30 Switchboard Jamaica General Support (dial from within Jamaica only) 02 577 821 1-800-682-3639 Website: support.jp.dell.
Malaysia (Penang) International Access Code: 00 Country Code: 60 Hardware And Warranty Support (Dimension, Inspiron, and Electronics and Accessories) Hardware And Warranty Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care toll-free: 1 800 881 306 toll-free: 1800 881 386 toll-free: 1800 881 306 (option 6) City Code: 4 Transaction Sales toll-free: 1 800 888 202 Corporate Sales toll-free: 1 800 888 213 001-877-384-8979 Customer Hardware And Warranty Support or 001-877-269-3383 50
St. Kitts and Nevis General Support toll-free: 1-877-441-4731 St. Lucia General Support 1-800-882-1521 St. Vincent and the Grenadines General Support toll-free: 1-877-270-4609 Website: support.ap.dell.
E-mail: ap_support@dell.com Taiwan International Access Code: 002 Hardware and Warranty Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories) Hardware and Warranty Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Country Code: 886 toll-free: 00801 86 1011 toll-free: 00801 60 1256 Customer Care toll-free: 00801 60 1250 (option 5) Transaction Sales toll-free: 00801 65 1228 Corporate Sales toll-free: 00801 651 227 Website: support.ap.dell.
Fax toll-free: 1-800-727-8320 toll-free: 1-877-DELLTTY Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired (1-877-335-5889) U.S.
Back to Contents Page Glossary Dell™ Latitude™ D410 User's Guide Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
CD — compact disc — An optical form of storage media, typically used for audio and software programs. CD drive — A drive that uses optical technology to read data from CDs. CD player — The software used to play music CDs. The CD player displays a window with buttons that you use to play a CD. CD-R — CD recordable — A recordable version of a CD. Data can be recorded only once onto a CD-R. Once recorded, the data cannot be erased or written over. CD-RW — CD rewritable — A rewritable version of a CD.
E ECC — error checking and correction — A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory. ECP — extended capabilities port — A parallel connector design that provides improved bidirectional data transmission. Similar to EPP, ECP uses direct memory access to transfer data and often improves performance. EIDE — enhanced integrated device electronics — An improved version of the IDE interface for hard drives and CD drives.
HTTP — hypertext transfer protocol — A protocol for exchanging files between computers connected to the Internet. Hz — hertz — A unit of frequency measurement that equals 1 cycle per second. Computers and electronic devices are often measured in kilohertz (kHz), megahertz (MHz), gigahertz (GHz), or terahertz (THz). I IC — Industry Canada — The Canadian regulatory body responsible for regulating emissions from electronic equipment, much as the FCC does in the United States.
memory mapping — The process by which the computer assigns memory addresses to physical locations at start-up. Devices and software can then identify information that the processor can access. memory module — A small circuit board containing memory chips, which connects to the system board. MHz — megahertz — A measure of frequency that equals 1 million cycles per second. The speeds for computer processors, buses, and interfaces are often measured in MHz.
PXE — pre-boot execution environment — A WfM (Wired for Management) standard that allows networked computers that do not have an operating system to be configured and started remotely. R RAID — redundant array of independent disks — A method of providing data redundancy. Some common implementations of RAID include RAID 0, RAID 1, RAID 5, RAID 10, and RAID 50. RAM — random-access memory — The primary temporary storage area for program instructions and data.
S-video TV-out — A connector used to attach a TV or digital audio device to the computer. SXGA — super-extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 1024. SXGA+ — super-extended graphics array plus — A video standard for video cards and controllers that supports resolutions up to 1400 x 1050. system board — The main circuit board in your computer. Also known as the motherboard.
write-protected — Files or media that cannot be changed. Use write-protection when you want to protect data from being changed or destroyed. To writeprotect a 3.5-inch floppy disk, slide its write-protect tab to the open position. WXGA — wide-aspect extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 800." X XGA — extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1024 x 768.
Back to Contents Page Using the Keyboard and Touch Pad Dell™ Latitude™ D410 User's Guide Numeric Keypad Key Combinations Touch Pad Changing the Track Stick Cap Numeric Keypad 1 numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, hold down and press the desired key.
displays simultaneously. and up-arrow key Increases brightness on the integrated display only (not on an external monitor). and down-arrow key Decreases brightness on the integrated display only (not on an external monitor). Radios (Including Wireless Networking and Bluetooth® Wireless Technology) Enables and disables radios, including wireless networking and Bluetooth wireless technology Power Management Activates a power management mode.
Customizing the Touch Pad and Track Stick You can use the Mouse Properties window to disable the touch pad and track stick or adjust their settings. 1. Open the Control Panel, click Printers and Other Hardware, and then click Mouse. 2. In the Mouse Properties window: 3. l Click the Device Select tab to disable the touch pad and track stick. l Click the Pointer tab to adjust touch pad and track stick settings. Click OK to save the settings and close the window.
Back to Contents Page Passwords Dell™ Latitude™ D410 User's Guide About Passwords Using a System Password Using an Administrator Password Using a Hard Drive Password Enabling Trusted Platform Module (TPM) About Passwords NOTE: Passwords are disabled when you receive your computer. A system password, an administrator password, and a hard drive password all prevent unauthorized access to your computer in different ways.
NOTE: The administrator password provides access to the computer, but it does not provide access to the hard drive when a hard drive password is assigned. If you forget the system password and do not have an administrator password assigned, or if you have both a system and an administrator password assigned but forget them both, contact your system administrator or contact Dell. Using a Hard Drive Password The hard drive password helps protect the data on your hard drive from unauthorized access.
b. Click Start® Programs® Broadcom Security Platforms Tools. Then, click the icon for the Security Platform Initialization Wizard. c. Follow the instructions to activate the TPM setup program. NOTE: You only need to activate the program once. d. 4. 5. Once the process is complete, the computer either restarts automatically or prompts you to restart your computer. Physically activate the TPM: a.
Back to Contents Page Using PC Cards Dell™ Latitude™ D410 User's Guide PC Card Types PC Card Blanks Extended PC Cards Installing a PC Card Removing a PC Card or Blank PC Card Types See "Specifications" for information on supported PC Cards. NOTE: A PC Card is not a bootable device. The PC Card slot has one connector that supports a single Type I or Type II card. The PC Card slot supports CardBus technology and extended PC Cards. "Type" of card refers to its thickness, not its functionality.
The computer recognizes most PC Cards and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy or CD that came with the PC Card. Removing a PC Card or Blank NOTICE: Use the PC Card configuration utility (click the icon in the taskbar) to select a card and stop it from functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you could lose data.
Back to Contents Page Dell™ QuickSet Dell™ Latitude™ D410 User's Guide NOTE: This feature may not be available on your computer. Dell™ QuickSet provides you with easy access to configure or view the following types of settings: l Network connectivity l Power management l Display l System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon, Microsoft® Windows® taskbar.
Back to Contents Page Adding and Replacing Parts Dell™ Latitude™ D410 User's Guide Before You Begin Memory Modem Mini PCI Card Hard Drive Keyboard Display Internal Card With Bluetooth® Wireless Technology Coin-Cell Battery Before You Begin This chapter provides procedures for removing and installing the components in your computer.
NOTICE: To avoid damaging the computer, perform the following steps before you begin working inside the computer. 1. Ensure that the work surface is flat and clean to prevent the computer cover from being scratched. 2. Turn off your computer. 3. If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.
a. Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. b. Remove the module from the connector. 1 memory module 2 securing clips (2 per connector) 4. Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. 5. Align the notch in the module edge connector with the tab in the connector slot. 6.
1 memory module 2 securing clips (2 per connector) NOTICE: If you need to install memory modules in two connectors, install a memory module in the connector labeled "DIMM A" before you install a module in the connector labeled "DIMM B." Insert memory modules at a 45-degree angle to avoid damaging the connector. 3. Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. a. b. 4.
1. Follow the procedures in "Before You Begin." 2. Remove the keyboard. 3. Remove the metal shield: 4. a. Loosen the captive metal-shield screws. b. Lift the shield on the side near the screw holes, slide the shield tabs out from under the edge of the computer base, and lay the shield aside. If a modem is not already installed, go to step 5. If you are replacing a modem, remove the existing modem: a. Remove the screw that secures the modem to the system board, and set the screw aside.
Mini PCI Card If you ordered a Mini PCI card with your computer, the card is already installed. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1. Follow the procedures in "Before You Begin." 2. Remove the keyboard. 3. Remove the metal shield: 4. a. Loosen the captive metal shield screws. b.
c. Lift the Mini PCI card out of its connector. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. 5. Align the Mini PCI card with the connector at a 45-degree angle, and press the Mini PCI card into the connector until you feel a click. NOTICE: To avoid damaging the Mini PCI card, never place cables on top of or under the card. 6. Connect the antenna cables to the Mini PCI card. 7. Replace the metal shield. 8.
CAUTION: If you remove the hard drive from the computer when the drive is hot, do not touch the metal housing of the hard drive. CAUTION: Before working inside your computer, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent data loss, turn off your computer before removing the hard drive. Do not remove the hard drive while the computer is on, in standby mode, or in hibernate mode. NOTICE: Hard drives are extremely fragile; even a slight bump can damage the drive.
3. Remove the center control cover: a. Open the display all the way (180 degrees) so that it lies flat against your work surface. NOTICE: Removing the center control cover in a different way than described may cause the plastic to break. b. 4. Starting on the right side of the computer, use a plastic scribe to pry up the center control cover. Lift the cover away from the computer going from the right toward the left, and lay the cover aside. Remove the keyboard: a. Remove the two M2.
Display CAUTION: Before performing the following procedures, read the safety instructions in your Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the back panel) on the computer. 1. Follow the instructions in "Before You Begin." 2. Remove the two screws labeled "D" from the bottom of the computer. 3. Turn the computer right-side up and open it. 4. Remove the keyboard.
9. Lift the display away from the computer and lay it aside. 1 display screws (2) 2 display cable connector 3 display cable connector on system board 10. Fit the hinges of the replacement display onto the computer base. 11. Secure the screws on the left and right hinges. 12. Connect the display cable to the connector on the system board. 13. Route and connect the antenna cables to the connectors on the Mini PCI card. 14. Install the metal shield.
1 card door 2 captive screw on card door 3 card connector 4 card 5 card screw Coin-Cell Battery CAUTION: Before performing the following procedures, read the safety instructions in your Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer.
5. Place the double-sided tape on the replacement coin-cell battery. 6. Affix the replacement battery with the double-sided tape on the system board. 7. Replace the memory module/coin-cell battery cover.
Back to Contents Page Using the System Setup Program Dell™ Latitude™ D410 User's Guide Overview Viewing the System Setup Screens System Setup Screen Commonly Used Options Overview NOTE: Your operating system may automatically configure most of the options available in system setup, thus overriding options that you set through system setup. (An exception is the External Hot Key option, which you can disable or enable only through system setup.
l Diskette Drive l Modular Bay HDD l Internal HDD l CD/DVD/CD-RW Drive During the boot routine, the computer starts at the top of the list and scans each enabled device for the operating system start-up files. When the computer finds the files, it stops searching and starts the operating system. To control the boot devices, select (highlight) a device by pressing the down-arrow or up-arrow key, and then enable or disable the device or change its order in the list.
Back to Contents Page Using Smart Cards Dell™ Latitude™ D410 User's Guide About Smart Cards Installing a Smart Card NOTE: This feature may not be available on your computer. About Smart Cards Smart cards are portable credit-card shaped devices with internal integrated circuits. The top surface of the smart card usually contains an embedded processor located under the gold contact pad.
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Back to Contents Page Solving Problems Dell™ Latitude™ D410 User's Guide Dell Technical Update Service Network Problems Dell Support Utility PC Card Problems Drive Problems Power Problems E-Mail, Modem, and Internet Problems Printer Problems Error Messages Scanner Problems Keyboard Problems Sound and Speaker Problems Lockups and Software Problems Touch Pad or Mouse Problems Memory Problems Video and Display Problems Dell Technical Update Service The Dell Technical Update service provides pr
For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell Support screen. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Ensure that Microsoft® Windows® recognizes the drive — Click the Start button and click My Computer. If the floppy, CD, or DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses.
l Ensure that the disc is inserted properly. Hard drive problems Allow the computer to cool before turning it on — A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on. Run Check Disk — 1. 2. 3. 4. 5. 6. 7. Click the Start button and click My Computer. Right-click Local Disk C:. Click Properties. Click the Tools tab. Under Error-checking, click Check Now. Click Scan for and attempt recovery of bad sectors.
Scan the computer for spyware — If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.
Insert bootable media — The operating system is trying to boot to a nonbootable CD. Insert a CD. Invalid configuration information-please run System Setup Program — The system configuration information does not match the hardware configuration. The message is most likely to occur after a memory module is installed. Correct the appropriate options in the system setup program. Keyboard clock line failure — For external keyboards, check the cable connection.
Seek error — The operating system cannot find a specific track on the hard drive. Shutdown failure — A chip on the system board may be malfunctioning. Run the System Set tests as described in "Using the Dell Diagnostics." Time-of-day clock lost power — System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup program. Then immediately exit the program.
Unexpected characters Disable the numeric keypad — Press to disable the numeric keypad if numbers are displayed instead of letters. Verify that the numbers lock light is not lit. Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
A solid blue screen appears Turn the computer off — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer. Other software problems Check the software documentation or contact the software manufacturer for troubleshooting information — l l l l l Ensure that the program is compatible with the operating system installed on your computer.
Check the network cable connector — Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network jack. Check the network lights on the network connector — No light indicates that no network communication exists. Replace the network cable.
Check the AC adapter — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on. Connect the computer directly to an electrical outlet — Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on. Eliminate possible interference — Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances. Adjust the power properties — See Power Management Modes.
Unlock the scanner — Ensure that your scanner is unlocked if it has a locking tab or button. Restart the computer and try the scanner again Check the cable connections — l l See the scanner documentation for cable connection information. Ensure that the scanner cables are securely connected to the scanner and the computer. Verify that the scanner is recognized by Microsoft Windows — 1. 2. Click the Start button, click Control Panel, and then click Printers and Other Hardware.
Run the Dell Diagnostics. No sound from headphones Check the headphone cable connection — Ensure that the headphone cable is securely inserted into the headphone connector. Adjust the Windows volume control — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Touch Pad or Mouse Problems Check the touch pad settings — 1. 2. 3.
Connect the computer directly to an electrical outlet — Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on. Adjust the power properties — Search for the keyword standby in the Windows Help and Support Center. Switch the video image — If your computer is attached to an external monitor, press to switch the video image to the display. If the display is difficult to read Adjust the brightness — Press and the up- or down-arrow.
Back to Contents Page Specifications Dell™ Latitude™ D410 User's Guide Processor Processor type ® Intel ® Pentium M L1 cache 32-KB instruction and 32-KB write-back data cache L2 cache 2 MB External bus frequency 533 MHz System Information System chip set Intel 82915GM, 82801FBM Processor Side Data bus width 64 bits DRAM bus width DDR2 single channel 400 MHz/533 MHz (independent 64-bit memory data channel) Processor address bus width 32 bits Flash EPROM 2 MB Graphics bus integrated PC
Interface internal AC'97 bus Network adapter 10/100/1000 Ethernet LAN on system board Wireless internal Mini PCI Wi-Fi (802.11b, 802.11b/g, or 802.11a/b/g) and Bluetooth® wireless technology (optional) Video Video type integrated on system board, 128-bit hardware accelerated Data bus integrated video Video controller Intel Extreme Graphics Video memory Integrated video up to 128 MB of shared system memory.
Size: Width 64.88 mm (2.55-inch) sensor-active area Height 48.88-mm (1.92-inch) rectangle Track Stick X/Y position resolution (graphics table mode) 250 count/sec @ 100 gf Size protrudes 0.5 mm higher than surrounding keycaps Battery Type 6-cell "smart" lithium ion (53 WHr) (standard) 9-cell "smart" lithium ion (80 WHr) (optional) Dimensions: Depth 88.5 mm (3.48 inches) Height 21.5 mm (0.83 inch) Width 139.0 mm (5.47 inches) Weight 0.32 kg (0.7 lb) (6 cell) Voltage 11.
Storage –40° to 70°C (–40° to 158°F) (both) Physical Height 31.9 mm (1.3 inches) Width 278.0 mm (11.1 inches) Depth 238.0 mm (9.5 inches) NOTE: The weight of the computer varies depending on configuration and manufacturing variability. Weight 1.7 kg (3.
Back to Contents Page Dell™ Latitude™ D410 User's Guide Click the links to the left for information on the features and operation of your computer. For information on other documentation included with your computer, see "Finding Information." NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
Back to Contents Page Travelling With Your Computer Dell™ Latitude™ D410 User's Guide Identifying Your Computer Packing the Computer Travel Tips Identifying Your Computer l l Attach a name tag or business card to the computer. Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. l Create a file on the Microsoft® Windows® desktop called if_found.
If Your Computer Is Lost or Stolen l Call a law enforcement agency to report the lost or stolen computer. Include the Service Tag in your description of the computer. Ask that a case number be assigned and write down the number, along with the name, address, and phone number of the law enforcement agency. If possible, obtain the name of the investigating officer. NOTE: If you know where the computer was lost or stolen, call a law enforcement agency in that area.
Back to Contents Page Wireless Local Area Network Dell™ Latitude™ D410 User's Guide Overview Connecting to a Wireless Local Area Network Overview A WLAN is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer. In a WLAN, a radio communications device called an access point or wireless router connects network computers and provides Internet, or network, access.
1. Contact your Internet service provider (ISP) to obtain specific information about the connection requirements for your broadband modem. 2. Ensure that you have wired Internet access through your broadband modem before you attempt to set up a wireless Internet connection. 3. Install any software required for your wireless router. Your wireless router may have been shipped with an installation CD. Installation CDs usually contain installation and troubleshooting information.
2. Double-click Network Connections. 3. Right-click the Wireless Network Connection icon, and then click View Available Wireless Networks. If the Choose a wireless network window states Windows cannot configure this connection, the wireless network card's client utility is managing the wireless network card.
Back to Contents Page Using Microsoft® Windows® XP Dell™ Latitude™ D410 User's Guide Help and Support Center Microsoft® Windows® Classic View Desktop Cleanup Wizard Transferring Information to a New Computer User Accounts and Fast User Switching Setting Up a Home and Office Network Network Setup Wizard Internet Connection Firewall Help and Support Center NOTE: The Microsoft® Windows® XP Home Edition and Windows XP Professional operating systems have different features and appearances.
2. In the left panel, click Switch to Classic View. Desktop Cleanup Wizard Your computer is set up to use the Desktop Cleanup Wizard to move program icons that are not frequently used to a designated folder 7 days after you first start your computer and every 60 days after that. The appearance of the Start menu changes as program icons are moved. To turn off the Desktop Cleanup Wizard, perform the following steps. 1. Right-click an empty spot on the desktop and click Properties. 2.
4. On the Files and Settings Transfer Wizard welcome screen, click Next. 5. On the Which computer is this? screen, click Old Computer and click Next. 6. On the Select a transfer method screen, click the transfer method you prefer. 7. On the What do you want to transfer? screen, select the items you want to transfer and click Next. After the information has been copied, the Completing the Collection Phase screen appears. 8. Click Finish. To transfer data to the new computer: 1.
Setting Up a Home and Office Network 1. Connect the network cable to the network adapter connector on the back of your computer or docking device. NOTE: Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure. 2. Connect the other end of the network cable to a network connection device, such as a network wall connector. NOTE: Do not use a network cable with a telephone wall connector.