Owner manual

Quick Reference Guide 25
3 If a problem is encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description and contact Dell (see "Contacting Dell" in your
online
User’s Guide ).
NOTE: The Service Tag for your computer is located at the top of each test
screen. If you contact Dell, technical support will ask for your Service Tag.
4 If you run a test from the Custom Test or Symptom Tree option, click the
applicable tab described in the following table for more information.
Custom Test Use to test a specific device or customize the tests to be
run.
Symptom Tree This option allows you to select tests based on a
symptom of the problem you are having. This option lists
the most common symptoms.
Tab Function
Results Displays the results of the test and any error conditions
encountered.
Errors Displays error conditions encountered, error codes, and
the problem description.
Help Describes the test and may indicate requirements for
running the test.
Configuration Displays your hardware configuration for the selected
device.
The Dell Diagnostics obtains configuration information
for all devices from system setup, memory, and various
internal tests, and it displays the information in the
device list in the left pane of the screen. The device list
may not display the names of all the components
installed on your computer or all devices attached to your
computer.
Parameters Allows you to customize the test by changing the test
settings.
Option Function