User's Manual

Finding Information 13
• Service Tag and Express Service Code
• Microsoft Windows License Label
Service Tag and Microsoft
®
Windows
®
License
These labels are located on your computer.
• Use the Service Tag to identify your computer when you
use support.dell.com or contact support.
•Enter the Express
Service Code to direct
your call when contacting
support.
• Solutions — Troubleshooting hints and tips, articles
from technicians, and online courses, frequently asked
questions
• Community — Online discussion with other Dell
customers
• Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
• Customer Care — Contact information, service call and
order status, warranty, and repair information
• Service and support — Service call status and support
history, service contract, online discussions with support
• Reference — Computer documentation, details on my
computer configuration, product specifications, and
white papers
• Downloads — Certified drivers, patches, and software
updates
• Notebook System Software (NSS) — If you reinstall the
operating system for your computer, you should also
reinstall the NSS utility. NSS provides critical updates
for your operating system and support for Dell™
3.5-inch USB floppy drives, AMD™ processors, optical
drives, and USB devices. NSS is necessary for correct
operation of your Dell computer. The software
automatically detects your computer and operating
system and installs the updates appropriate for your
configuration.
Dell Support Website — support.dell.com
NOTE: Select your region or business segment to view the
appropriate support site.
To download Notebook System Software:
1 Go to support.dell.com , select your region or business
segment, and enter your Service Tag.
2 Select Drivers & Downloads and click Go .
3 Click your operating system and search for the keyword
Notebook System Software .
NOTE: The support.dell.com user interface may vary
depending on your selections.
What Are You Looking For? Find It Here