Manual

Troubleshooting 103
NOTE: If you see a message stating that no diagnostics utility partition has
been found, run the Dell Diagnostics from the Drivers and Utilities media.
The computer runs the Pre-boot System Assessment, a series of initial
tests of your system board, keyboard, display, memory, hard drive, etc.
• During the assessment, answer any questions that appear.
• If a failure is detected, the computer stops and beeps. To stop the
assessment and restart the computer, press <N>; to continue to the
next test, press <Y>; to retest the component that failed, press <R>.
• If failures are detected during the Pre-boot System Assessment, write
down the error code(s) and contact Dell.
If the Pre-boot System Assessment completes successfully, you will receive
the following message:
Booting Dell Diagnostic Utility
Partition. Press any key to continue.
4
Press any key to start the Dell Diagnostics from the diagnostics utility
partition on your hard drive.
Starting the Dell Diagnostics from the Drivers and Utilities Media
1 Insert the Drivers and Utilities media.
2 Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft
®
Windows
®
desktop; then, shut down your
computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the
next start-up, the computer boots according to the devices specified in the
system setup program.
3 When the boot device list appears, highlight IDE CD-ROM
DeviceCD/DVD/CD-RW Drive
and press <Enter>.
4 Select the Boot from CD-ROM option from the menu that appears and
press <Enter>.
5 Ty p e 1 to start the media menu and press <Enter> to proceed.
6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If
multiple versions are listed, select the version appropriate for your
computer.