User's Manual

Troubleshooting 105
4
When the tests are completed, if you are running the Dell Diagnostics
from the
Drivers and Utilities
media
,
remove the media.
5
When the tests are complete, close the test screen to return to the
Main
Menu
screen. To exit the Dell Diagnostics and restart the computer, close
the
Main
Menu
screen.
Dell Support Utility
The Dell Support Utility is installed on your computer and available from the
Dell Support icon on the taskbar or from the
Start
button. Use this support
utility for self-support information, software updates, and health scans of your
computing environment.
Accessing the Dell Support Utility
Access the Dell Support Utility from the Dell Support icon on the taskbar or
from the
Start
menu.
If the Dell Support icon does not appear in your taskbar:
1
Click the
Start
button and point to
Programs
.
2
Click
Dell Support
and point to
Dell Support Settings
.
Errors Displays error conditions encountered, error codes, and
the problem description.
Help Describes the test and may indicate requirements for
running the test.
Configuration Displays your hardware configuration for the selected
device.
The Dell Diagnostics obtains configuration information
for all devices from system setup, memory, and various
internal tests, and it displays the information in the
device list in the left pane of the screen. The device list
may not display the names of all the components
installed on your computer or all devices attached to your
computer.
Parameters Allows you to customize the test by changing the test
settings.
Tab Function
(continued)