Service Manual

l Multiple power strips connected to the same electrical outlet
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Printer Problems
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Check the printer documentation — See the printer documentation for setup and troubleshooting information.
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Ensure that the printer is turned on. 
Check the printer cable connections — 
l See the printer documentation for cable connection information.
l Ensure that the printer cables are securely connected to the printer and the computer.
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Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
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Verify that the printer is recognized by Windows —
Windows Vista:
1. Click Start ® Control Panel® Hardware and Sound® Printer.
2. If the printer is listed, right-click the printer icon.
3. Click Properties and click Ports.
4. Adjust the settings, as needed.
Windows XP:
1. Click Start® Control Panel® Printers and Other Hardware® View installed printers or fax printers.
2. If the printer is listed, right-click the printer icon.
3. Click Properties® Ports. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure
that the Print to the following port(s): setting is USB.
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Reinstall the printer driver — See the printer documentation for information on reinstalling the printer driver.
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Scanner Problems
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Check the scanner documentation — See the scanner documentation for setup and troubleshooting information.
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Unlock the scanner — Ensure that your scanner is unlocked (if the scanner has a locking tab or button).
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Restart the computer and try the scanner again. 
Check the cable connections — 
l See the scanner documentation for information on cable connections.
l Ensure that the scanner cables are securely connected to the scanner and the computer.
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Verify that the scanner is recognized by Microsoft Windows — 
Windows Vista:
1. Click Start ® Control Panel® Hardware and Sound® Scanners and Cameras.
2. If the scanner is listed, Windows recognizes the scanner.
CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.com/regulatory_compliance.
NOTE: If you need technical assistance for your printer, contact the printer's manufacturer.
CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.com/regulatory_compliance.
NOTE: If you need technical assistance for your scanner, contact the scanner's manufacturer.