Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Dell Business Client Re-Image “How-To” Guide Latitude E-Family & Mobile Precision Revision 3.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Contents 1 Overview ................................................................................................................................................................................ 3 2 “How-To” .............................................................................................................................................................................. 4 2.1 Supported Operating Systems .......................
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Overview The purpose of this document is to detail the required steps for reimaging Dell Latitude E-Family & Mobile Precision notebooks with Microsoft Operating Systems. Dell Latitude E-Family & Mobile Precision notebooks systems ship with MS Windows XP SP3 (SP2 for XP 32-Bit), Vista SP2, or Windows 7.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2 “How-To” 2.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.2 Latitude E-Family & Mobile Precision New Features & Image Impact Dell Latitude E-Family & Mobile Precision systems feature new hardware technologies which require a new software stack, drivers, and / or applications. These products are not compatible with previous images built or installed on none Latitude E-Family, Mobile Precision or previous Dell products.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.3 Latest Drivers / Applications and Utilities Dell recommends always obtaining the latest and most updated BIOS, drivers, firmware, and applications. Dell validated and tested drivers and applications are located on Dell’s support web site http://support.dell.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.4 Installation Sequence The list below is a general overview of drivers and applications that must be installed on Dell Latitude E-Family & Mobile Precision systems in a prescribed order to ensure optimal performance. Actual system configurations may vary 2.4.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.4.2 Installation Sequence & Features at a Glance: 2.4.2.1 BIOS, Drivers and Firmware: - - - - - - BIOS Intel Chipset - Helps Windows control system board components and controllers. Dell Desktop System Software - A compilation of critical Microsoft QFEs updates Media Memory Card / SmartCard controller - Enables and enhances the Media Memory / SmartCard controller Intel Storage: 1.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide - USB 3.0 Touch Screen Digitizer Webcam driver – XP (32 & 64-Bit) only Control Vault Firmware Update 2.4.2.2 Applications: - Dell Control Point – DCP, 1st & 2nd generations Latitude E-Family & Mobile Precision 1. Control Point System Manager DCP Extended Battery Life – EBL DCP – Ambient Light Sensor - Requires Dell DCP System Manager (for all System Manager release) Requires Security driver (for System Manager version 1.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.5 BIOS Dell recommends flashing the latest BIOS available to the system. This is posted on Dell’s driver & downloads support web site (support.dell.com) under the “BIOS” section. Some of the BIOS settings are critical to Operating System performance. These are as follows: Settings System Configuration SATA Operation Disabled: SATA Controllers are hidden ATA, Basic Disk Operation mode, does not require additional storage driver.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide TPM Security: These options enable and configure the Trusted Platform Module (TPM). If TPM is to be deployed, TPM must be enabled in the BIOS Setup program 1. Security TPM Security TPM Security: Disabled (Default): The BIOS will not turn on the TPM during POST.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6 Recommended Drivers / Applications Installation Order For best results, Dell recommends installing drivers / applications in the following order: 2.6.1 Intel Mobile Chipset - Microsoft Operating Systems might not include the updated Intel Chipset Mobile driver for Dell Latitude E-Family & Mobile Precision notebooks. The Intel Mobile Chipset driver is available on Dell’s driver & downloads support web site (support.dell.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide - Follow these steps to install the IMSM / IRST driver: 1. For Microsoft XP 32 & 64-Bit Operating Systems: Installing the Intel IMSM driver using the Floppy Drive Boot to the Dell Recovery DVD (RDVD) and select the Create RAID driver from the list of items. You will need Floppy Disk Drive and a diskette for this selection.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.5 Graphics: - Under XP 32-Bit only with service packs earlier than Service pack-3 and for Latitude E-Family & Mobile Precision 1st generation only, the Audio driver must be installed prior to installing the graphics driver. This applies to Intel graphics solution only. Please refer to the section 2.6.5 Audio in this document - Microsoft Operating Systems include the VGA graphics drivers only.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.6 Audio: - Microsoft Operating Systems do not include the Audio driver recommended by Dell. The IDT 92HDxxx HD Audio driver is available on Dell’s driver & downloads support web site (support.dell.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.9 Dell Control Point – DCP, (applies to 1st & 2nd generations Latitude E-Family & Mobile Precision only) 2.6.9.1 Control Point Security Device Driver Note: for 2nd generation Latitude E-Family & Mobile Precision, the Control Point Security Device driver needs to be applied only if the Control Point Security Manager is used, it is not required for the Dell Data Protection | Access suite.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide - Refer to Table B1 under Appendix-B for DCP System Manager features - For Extended Battery Life feature (EBL), install the Dell Control Point components offered by Dell in addition to the System Manager Module( version 1.2 & 1.3) o Control Point System Security Manager driver (applies to Control Point System Manager 1.0 and 1.1) o Control Point System Manager XML file (applies to Control Point System Manager 1.0, 1.1, 1.2 and 1.3.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide o o o o Ability to create, export, and import user defined usage profiles System custom configuration Execute comprehensive diagnostics and troubleshooting Provides the capability to enable or disable any of the radios on the notebook such as Wi-Fi, Bluetooth GPS, UWB, and mobile broadband - The Control Point Connection Manager Application is available on Dell’s driver & downloads support web site (support.dell.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Prerequisites Installer - This installer contains Windows Installer 4.5 and Microsoft .NET Framework 3.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.13 Wireless Personal Area Network Adapter (UWB / WPAN) - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not support the Bluetooth controllers featured on Latitude E-Family & Mobile Precision systems. To obtain Bluetooth or UWB functionality, install the associated Bluetooth or UWB device drivers available on Dell’s driver & downloads support web site (support.dell.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.15 Touchpad - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the Dell Touchpad drivers - The Microsoft native OS mouse driver only provides basic point and click functionality.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.16 Free Fall Sensor - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the Free Fall Sensor driver. Install the following driver provided by Dell: 1. Free Fall Sensor driver found under the “Applications” section posted on Dell’s driver & downloads support web site (support.dell.com) 2.6.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.19 USB 3.0 - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the USB 3.0 driver. Install the NEC USB 3.0 driver available on Dell’s driver & downloads support web site (support.dell.com) under the “Chipset” section Solution E6420 E6420 ATG E6520 M4600 M6600 3rd Generation M6500 2nd Generation NEC USB 3.0 Solution X X X X X X 2.6.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.22 Control Vault Firmware - Dell recommends updating the Control Vault Firmware available on Dell’s driver & downloads support web site (support.dell.com) under the “Control Point” section 2.6.23 Windows Update - Dell recommends performing Microsoft Windows updates to ensure the latest security, reliability, and compatibility updates are installed. These updates can be downloaded from Windowsupdate.Microsoft.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix A .NET Framework Requirements What is .NET Framework? The .NET Framework is a software framework from Microsoft, which is bundled with Windows operating systems. The .NET Framework is intended to be used by most applications created for the Microsoft Windows platform. .NET Framework Requirements? Windows 7 Windows Vista Windows XP .NET 3.5 .NET 3.0 .NET 1.1 .NET 3.0 .NET 3.0 .NET 3.0 N/A .NET 3.5x N/A .NET 3.0 .NET 3.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix B 512e / 4KBe HDD Re-image Guidelines 1 What is Advanced Format HDD? HDD industry is moving towards supporting higher drives capacity, to address the current limitations with the 512byte sector HDDs, the industry is moving towards the Advanced Format with 4KB sector HDDs. The transition to 4KB sector HDDs will allow storage devices to more easily adopt larger capacities in both the notebook and desktop space.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 3 Re-imaging Requirements when using Advanced Format HDDs The following are the re-imaging guidelines needed to support Advanced Format HDDs. These requirements are dependent on which Operating System will be installed and which method of deployment will be used. 3.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 3.2 Image Installation Guidelines 3.2.1 Clean Image Installation on an Advanced Format HDD Microsoft® OS Installation Method Using Dell Operating System Media - Windows 7 SP1 Windows 7 Windows Vista SP1 1. Install/Upgrade Intel RST Storage driver to 9.6 or (1) later 1. Apply Microsoft KB article 982018 2. Install/Upgrade Intel RST Storage driver to (1) 9.6 or later 1. Apply Microsoft KB article 2470478 2.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 3.3 Other Partition Alignment Requirements Environment IRRT / RAID 0,1 & 5 Configuration Data Protection / Encryption Action Use Alignment Tools(1) to ensure Advanced Format drive partitions are properly aligned Use Alignment Tools(1) to ensure Advanced Format drive partitions are properly aligned before encrypting the drive.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix C General Re-Imaging FAQs 1. How do I resolve a PCI Yellow Bang? a. After installing the drivers and you have this PCI yellow bang in device manager, you need to install the following drivers found in the Chipset folder: b. For E-Family 1st generation you need to install two drivers - AMT SOL / LMS and AMT HECI c. For E-Family 2nd generation you need to install one driver - AMT HECI 2. How do I resolve a Broadcom USH Yellow Bang? a.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 7. What is the Client System Update application? a. Located under System Management > Client System Update, this is primarily targeted at Customers who want to manage systems on their own. The tool is designed to allow users to specify their update preferences and apply updates based on the criticality. Alternatively, end users can use the scheduling option to keep their system up-to-date with the systems software released by Dell 8.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix D Tables - Control Point System Manager Features - Table B1 Category Power Manager Display settings Function Keys Hot Key customizaton Keyboard backlighting Brightness ALS DCP SM Release Version Availablity of Feature when DCP Installed? user profiles v1.0 Yes View battery manufacturer info. View battery health info.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide - Control Point Security Manager Features – Table B2 Category Feature Secure processing and storage of user security information Ability to locally backup and restore credentials in CV ControlVault TPM Pre-Boot Authentication (PBA) Embedded Finger Print Reader Release Version Availablity of Feature when DCP Installed? Availablity of Feature when Dell provides drivers/middleware, but No DCP App? Availabilty of Feature when only Windows
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide - Control Point Connection Manager Features – Table B4 Category WLAN WWAN LAN/ Modem/other connections Location Profiles Radio Management connection/device/status Information Feature Release Version Availablity of Feature when DCP Installed? Availablity of Feature when Dell provides drivers/middleware, but No DCP App? Availabilty of Feature when only Windows OS installed? Dell Wireless LAN 1397, 1510 (Broadcom) v1.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix E E-Docks - Dell E-Docks (E-Family Docking Stations) - Dell E-Family docking stations are architected differently than previous generations of Dell docking stations.
Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide
