Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide Dell Business Client Re-Image “How-To” Guide Latitude Ultrabook, E-Family & Mobile Precision Notebook Revision 7.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide Contents 1 Overview ........................................................................................................................................................................................................4 2 “How-To” .......................................................................................................................................................................................................
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide 1 Overview The purpose of this document is to detail the required steps for reimaging Dell Latitude Ultrabook, EFamily & Mobile Precision notebooks. Dell Latitude Ultrabook , E-Family & Mobile Precision notebooks systems ship with Microsoft operating systems (see Chapter 2.1 for detail). These images include the Dell recommended software stack and settings, drivers, and applications which are tested and validated with the system.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide 2 “How-To” 2.1 Supported Operating Systems The following Microsoft operating systems have been validated for use on Dell Latitude E-Family & Mobile Precision notebook computers: Note: Not all generation notebook computers can ship with below Microsoft operating systems. XP only available via CFI service on 3rd and 4th Generation systems Microsoft Windows XP 32 Bit: Validated on 1st, 2nd, 3rd and 4th Generation systems.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide 2.2 Latitude E-Family & Mobile Precision New Features & Image Impact Dell Latitude E-Family & Mobile Precision systems feature new hardware technologies which require a new software stack, drivers, and / or applications. These products are not compatible with previous images built or installed on none Latitude E-Family, Mobile Precision or previous Dell products.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide o Dell Data Protection | Encryption(DDPE) - Latitude E-Family & Mobile Precision 3rd & 4th generation o o o Privacy Panel Touch Screen Digitizer- Four Fingers touch with Stylus support on Latitude E-Family & Mobile Precision 3rdgeneration. Ten fingers touch support on Mobile Precision 4th generation.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide 2.3 Latest Drivers / Applications and Utilities Dell recommends always obtaining the latest and most updated BIOS, drivers, firmware, and applications. Dell validated and tested drivers and applications are located on Dell’s support web site http://support.dell.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide 2.4 Installation Sequence The list below is a general overview of drivers and applications that must be installed on Dell Latitude E-Family & Mobile Precision systems in a prescribed order to ensure optimal performance. Actual system configurations may vary. Note: Dell Alienware, Inspiron, Studio, XPS and Vostro Laptops may have different installation sequence. Please refer to Dell Support Website for these Laptops. 2.4.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide 2.4.2 Installation Sequence & Features at a Glance: 2.4.2.1 BIOS, Drivers and Firmware: o o o o o o o o o o o o o o o BIOS Intel Chipset - Helps Windows control system board components and controllers. Dell Desktop System Software - A compilation of critical Microsoft QFEs updates Media Memory Card / SmartCard controller - Enables and enhances the Media Memory / SmartCard controller Intel Storage: 1.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide o o o HW based solution using out-of-band communication for management access to client systems (independent of the system state) USB 3.0 Touch Screen Digitizer Control Vault Driver Update (FingerPrint Reader, Contactless Smart Card reader tied in DDPA package on E-Family 3rd & 4th generation systems) 2.4.2.2 Applications: o Dell Control Point (DCP)- 1st & 2nd generations Latitude E-Family & Mobile Precision 1.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide 2.5 BIOS Dell recommends flashing the latest BIOS available to the system. This is posted on Dell’s driver & downloads support web site (support.dell.com) under the “BIOS” section. Some of the BIOS settings are critical to Operating System performance and installation.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide TPM Security: Note: This setting is not available for Non-TPM configuration of 4th generations Latitude E-Family & Mobile Precision. These options enable and configure the Trusted Platform Module (TPM). If TPM is to be deployed, TPM must be enabled in the BIOS Setup program 2. Security TPM Security TPM Security: Disabled (Default): The BIOS will not turn on the TPM during POST.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide 2.6 Recommended Drivers / Applications Installation Order For best results, Dell recommends installing drivers / applications in the following order: 2.6.1 Intel Mobile Chipset Software Installation Utility o Microsoft Operating Systems might not include the updated Intel Chipset Mobile driver for Dell Latitude E-Family & Mobile Precision notebooks, , Ultrabook .
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide o The SATA operation modes are configured in the BIOS. Refer to the BIOS section 2.5 o If the SATA mode is configured in AHCI, IRRT, RAID On, or RAID mode, the IMSM / IRST driver must be installed during the initial Operating System installation stages.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide - Follow these steps to install the IMSM / IRST driver: 1. For Microsoft XP 32 & 64-Bit Operating Systems: Installing the Intel IMSM driver using the Floppy Drive Boot to the Dell Recovery DVD (RDVD) and select the Create RAID driver from the list of items. You will need Floppy Disk Drive and a diskette for this selection.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide 2.6.5 Graphics: o Microsoft Operating Systems include the VGA graphics drivers only. Therefore for optimum graphics performance, Dell recommends installing the Dell graphics driver applicable to their system available on Dell’s driver & downloads support web site (support.dell.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide 2.6.6 Audio: o Microsoft Operating Systems do not include the Audio driver recommended by Dell. The IDT 92HDxxx HD Audio driver is available on Dell’s driver & downloads support web site (support.dell.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide - Network Controller drivers are available on Dell’s driver & downloads support web site (support.dell.com) under the “Network” section Note: To ensure full functionality of the Intel Gigabit Network adapter, Dell recommends that you install the Intel PROSet available on Dell’s driver & downloads support web site (support.dell.com) under the “Network” section 2.6.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide 2.6.9.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide 1. 2. 3. 4. For these security devices to function and interface on E-Family notebooks, install the appropriate Software stack (Applications and Utilities) The security software stack can be obtained through one of the two options: Control Point Security Manager Application which is offered to E-Family Customers through Dell’s support website Third party security software specific to the customer’s environment.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide o The DFEP Application is available on Dell’s driver & downloads support web site (support.dell.com) under “System Utilities” section Note: Supported for Windows7 only Note: Dell Feature Enhancement Pack will uninstall Dell System Manager if present on the systems 2.6.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide o Refer to Table B3 under Appendix-B for DDPA – Data Protection Access 2.6.12 Wireless Local Network Adapters (WLAN) o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit and Win7/8 32 & 64-Bit Operating Systems do not provide native device driver support for WLAN controllers featured in Dell Latitude E-Family & Mobile Precision systems.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide 2.6.14 Mobile Broadband Wireless Wide Area Network Adapter (WWAN) o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7/8 32 & 64-Bit Operating Systems do not provide native support for the broadband Wireless WAN controllers featured in Dell Latitude E-Family & Mobile Precision systems.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide Differences between Dell Touchpad devices and drivers: o o Dell Touchpad drivers are different between the 1st and 2nd generation of systems. Drivers from the 1st generation (Dell Touchpad / Pointing Stick) and 2nd generation (Dell MultiTouch Touchpad) are NOT compatible. Dell strongly recommends only installing the appropriate driver for the system.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide 2.6.16 Free Fall Sensor o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7/8 32 & 64-Bit Operating Systems do not include the Free Fall Sensor driver. Install the following driver provided by Dell: 1. Free Fall Sensor driver found under the “Applications” section posted on Dell’s driver & downloads support web site (support.dell.com) 2.6.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide Intel Identity Protection Technology (IPT) feature requires IPT Middleware to be installed after the AMT Unified driver 4. For E-Family 4th generation systems, Intel Unified AMT 8 Management Interface Driver Intel Identity Protection Technology (IPT) feature was included in Intel Unified AMT8 Management Interface Driver already. 2.6.19 USB 3.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide 2.6.22 Windows Update o Dell recommends performing Microsoft Windows updates to ensure the latest security, reliability, and compatibility updates are installed. These updates can be downloaded from Windowsupdate.Microsoft.com 2.6.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide Latitude ON Reader / Precision ON Reader Install the "Reader 2.0" in Windows available on Dell’s driver & downloads support web site (support.dell.com) under the “Applications” section 2.6.24 Intel® Responsiveness Technologies o Intel® Responsiveness Technology include below three components o Intel® Smart Response Technology 1.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide HDD + SSD Not supported Supported Supported HDD + mSATA Not supported Supported Supported SSD only Supported Supported Not supported (Note: SSD performance achieved without Smart Response) mSATA only Supported Supported Not supported (Note: SSD performance achieved without Smart Response) Hybrid Drive Not supported Not supported Not supported (Note: Hybrid Drive is similar in performance to Smart Response) Note:
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide Appendix
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide Appendix A .NET Framework Requirements What is .NET Framework? The .NET Framework is a software framework from Microsoft, which is bundled with Windows operating systems. The .NET Framework is intended to be used by most applications created for the Microsoft Windows platform. .NET Framework Requirements? Driver / S W S tack Windows 7 Windows Vis ta Windows XP .NET 3.5 .NET 3.0 .NET 1.1 .NET 3.0 .NET 3.0 .NET 3.0 N/A .
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide Appendix B 512e / 4KBe HDD Re-image Guidelines 1 What is Advanced Format HDD? HDD industry is moving towards supporting higher drives capacity, to address the current limitations with the 512-byte sector HDDs, the industry is moving towards the Advanced Format with 4KB sector HDDs. The transition to 4KB sector HDDs will allow storage devices to more easily adopt larger capacities in both the notebook and desktop space.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide 3 Re-imaging Requirements when using Advanced Format HDDs The following are the re-imaging guidelines needed to support Advanced Format HDDs. These requirements are dependent on which Operating System will be installed and which method of deployment will be used. 3.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide 3.2 Image Installation Guidelines 3.2.1 Clean Image Installation on an Advanced Format HDD Microsoft® OS Installation Method Windows 7 SP1 Windows 7 Windows Vista SP1 Using Dell Operating System Media 1. Install/Upgrade Intel RST Storage driver to (1) 9.6 or later 1. Apply Microsoft KB article 982018 2. Install/Upgrade Intel RST Storage driver (1) to 9.6 or later Using non-Dell off the shelf Operating System Media 1.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide 3.3 Other Partition Alignment Requirements Environment IRRT / RAID 0,1 & 5 Configuration Data Protection / Encryption Action Use Alignment Tools to ensure Advanced Format drive partitions are properly aligned Use Alignment Tools(1) to ensure Advanced Format drive partitions are properly aligned before encrypting the drive.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide DISKPART may be used to enable storage configuration or create a partition at an explicit disk offset from a script, a remote session, or another command prompt. Dell recommends using WinPE's (3.0 or greater) Diskpart.exe from Windows Vista or Windows 7 to create the partitions for Windows XP installation. This will create a partition that is Advanced Format aligned.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide Appendix C General Re-Imaging FAQs 1. How do I resolve a PCI Yellow Bang? a. After installing the drivers and you have this PCI yellow bang in device manager, you need to install the following drivers found in the Chipset folder: b. For E-Family 1st generation you need to install two drivers - AMT SOL / LMS and AMT HECI c. For E-Family 2nd generation you need to install one driver - AMT HECI 2.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide a. The Dell System Software utility provides critical updates and patches for your operating system necessary for the correct operation of your system. It is important to install this utility first after re-imaging your system. It is found under the System Utilities folder on the Dell Drivers and Download page 7. What is the Client System Update application? a.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide Appendix D Tables - Control Point System Manager Features - Table B1 Category Power Manager Display settings Function Keys Hot Key customizaton Keyboard backlighting Brightness ALS DCP SM Release Version Availablity of Feature when DCP Installed? user profiles v1.0 Yes View battery manufacturer info. View battery health info.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide - Control Point Security Manager Features – Table B2 Category Feature Secure processing and storage of user security information Ability to locally backup and restore credentials in CV ControlVault TPM Pre-Boot Authentication (PBA) Embedded Finger Print Reader Release Version Availablity of Feature when DCP Installed? Availablity of Feature when Dell provides drivers/middleware, but No DCP App? Availabilty of Feature when o
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide - Control Point Connection Manager Features – Table B4 Category WLAN WWAN LAN/ Modem/other connections Location Profiles Radio Management connection/device/status Information Feature Release Version Availablity of Feature when DCP Installed? Availablity of Feature when Dell provides drivers/middleware, but No DCP App? Availabilty of Feature when only Windows OS installed? Dell Wireless LAN 1397, 1510 (Broadcom) v1.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide Appendix E E-Docks - Dell E-Docks (E-Family Docking Stations) o Dell E-Family docking stations are architected differently than previous generations of Dell docking stations. o To enhance Plug And Play performance E-Family products no longer require a docking profile Note: USB devices might be malfunction after docking/undocking. It’s a known issue on Windows XP. Please refer to http://support.microsoft.
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
