Dell™ Latitude™ E4300 Service Manual Troubleshooting Before Working on Your Computer Specifications Battery Slice Hard Drive Wireless Local Area Network (WLAN) Card Wireless Wide Area Network (WWAN) Card Memory Latitude On™ Card LED Dashboard Cover Keyboard Display Assembly Camera Palm Rest Wireless Personal Area Network (WPAN) With Bluetooth® Wireless Technology Smart Card System Fan Optical Drive Radio Switch Board Coin-Cell Battery Speaker Assembly System Board Flashing the BIOS Processor Thermal-Coolin
Back to Contents Page Before Working on Your Computer Dell™ Latitude™ E4300 Service Manual Recommended Tools What You Need to Know For Your Safety After Working on Your Computer This document provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that: l You have performed the steps in this section. l You have read the safety information that shipped with your computer.
NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you service the computer. NOTE: To avoid damage to the computer, use only the battery designed for this particular Dell™ computer. Do not use batteries designed for other Dell computers. 6. Remove the battery: l Turn the computer over. l Slide the battery lock to the open position. l Slide the battery out of the battery bay. 1 battery 2 battery release latch 7.
Back to Contents Page Flashing the BIOS Dell™ Latitude™ E4300 Service Manual 1. Download the BIOS utility from the Dell™ Support website at support.dell.com and save it to your Windows® desktop. 2. After the download completes, double-click the BIOS utility file icon. 3. In the Dell BIOS Flash window, click Continue. 4. When the reboot message appears, click OK and wait for the computer to restart.
Back to Contents Page Battery Slice Dell™ Latitude™ E4300 Service Manual Top View Bottom View Detaching the Battery Slice Attaching the Battery Slice The battery slice attaches to the bottom of the laptop, and can be charged while attached to the laptop or separately. Top View 1 docking connector 2 AC adapter connector 3 power status light 4 release lever Bottom View 1 charge gauge lights Detaching the Battery Slice 1. Save and close any open files, and exit any open programs. 2.
b. c. 1 Under the When I close the lid drop-down menu, select Do nothing. Pull the laptop release lever to release the laptop from the battery slice. battery slice 4. 2 release lever Lift the back edge of the laptop up and slide the laptop toward the back of the battery slice. Attaching the Battery Slice NOTE: After attaching the battery slice to your laptop, the laptop AC adapter can charge the battery slice through the laptop AC adapter connector. 1.
Back to Contents Page Wireless Personal Area Network (WPAN) With Bluetooth® Wireless Technology Dell™ Latitude™ E4300 Service Manual Removing the WPAN/Bluetooth Card Replacing the WPAN/Bluetooth Card CAUTION: Before working inside the computer, read the safety information that shipped with the computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.
NOTE: This procedure assumes that you have completed the removal procedure first. 1. Reseat the WPAN/Bluetooth card on the underside of the palm rest. 2. Replace the card cable in the metal guide. 3. Replace the M2 x 3-mm screw to secure the card to the system board. 4. Replace the palm rest (see Replacing the Palm Rest). 5. Replace the display assembly (see Replacing the Display Assembly). 6. Replace the keyboard (see Replacing the Keyboard). 7.
Back to Contents Page Camera Dell™ Latitude™ E4300 Service Manual Removing the Camera Replacing the Camera CAUTION: Before working inside the computer, read the safety information that shipped with the computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.
3. Replace the display hinges (see Removing the Display Hinges). 4. Replace the display panel (see Replacing the Display Panel). 5. Replace the display bezel (see Replacing the Display Bezel). 6. Replace the display assembly (see Replacing the Display Assembly). 7. Follow the instructions in After Working on Your Computer.
Back to Contents Page Coin-Cell Battery Dell™ Latitude™ E4300 Service Manual Removing the Coin-Cell Battery Replacing the Coin-Cell Battery CAUTION: Before working inside the computer, read the safety information that shipped with the computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.
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Back to Contents Page Processor Thermal-Cooling Assembly Dell™ Latitude™ E4300 Service Manual Removing the Processor Thermal-Cooling Assembly Replacing the Processor Thermal-Cooling Assembly Removing the Processor Thermal-Cooling Assembly CAUTION: Before working inside the computer, read the safety information that shipped with the computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.
NOTE: This procedure assumes that you have completed the removal procedure first. 1. Reseat the processor thermal-cooling assembly on the underside of the system board. 2. In consecutive order, tighten the four captive screws labeled "1" through "4." 3. Replace the system board (see Replacing the System Board Assembly). 4. Replace the optical drive (see Replacing the Optical Drive). 5. Replace the system fan (see Replacing the System Fan). 6. Replace the palm rest (see Replacing the Palm Rest).
Back to Contents Page DC-In Power Assembly Dell™ Latitude™ E4300 Service Manual Removing the DC-In Power Assembly Replacing the DC-in Power Assembly Removing the DC-In Power Assembly CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. 1. Follow the instructions in What You Need to Know For Your Safety. 2.
1. Position the DC -in power assembly in the computer base, aligning the guides on the connector sides with the base. 2. Reconnect the DC -in power assembly to the connector on the underside of the system board. 3. Replace the system board (see Replacing the System Board Assembly). 4. Reconnect and reseat the coin-cell battery in the system board (see Replacing the Coin-Cell Battery). 5. Reconnect the speaker assembly cable. 6. Reconnect the smart card cable. 7.
Back to Contents Page Display Assembly Dell™ Latitude™ E4300 Service Manual Types of Liquid Crystal Display (LCD) Covers Removing the Display Assembly Replacing the Display Assembly Removing the Display Bezel Replacing the Display Bezel Removing the Display Hinges Removing the Display Panel Replacing the Display Panel Replacing the Display Hinges Removing the LCD Cable Replacing the LCD Cable CAUTION: Before working inside the computer, read the safety information that shipped with the computer.
4. Turn the computer rightside-up and open the display 180 degrees. 5. Remove the LED dashboard cover (see Removing the LED Dashboard Cover). 6. Gently lift the display to unseat its hinges, taking care not to pull the display cables. Lay the display assembly flat. 7. Remove the keyboard (see Removing the Keyboard). NOTICE: Ensure that the display cable and the antenna cables do not get caught beneath the guide tabs on the palm rest. 8.
1. Thread the two longer antenna cables through the hole in the system board, located just below the radio switch board. 2. Turn the computer over and thread the cables through the cable guides in the WLAN/WWAN compartment. 3. Replace the WLAN/WWAN cover, and then turn the computer rightside- up. 4. Reconnect the three shorter antenna cables to their respective labeled ports, threading each cable through the plastic cable guide closest to its port. 5.
Removing the Display Hinges 1. Follow the instructions in What You Need to Know For Your Safety. 2. Remove the display assembly (see Removing the Display Assembly). 3. Remove the display bezel (see Removing the Display Bezel). 4. Remove the four M2.5 x 5-mm screws (two per side) that secure the display hinges to the display back cover. 1 hinges (2) 2 M2.5 x 5-mm screws (4) 5. Free the hinges from the display cable (left side) and display antenna cables (right side). Removing the Display Panel 1.
1 display panel 2 display panel brackets (2) 6. Lift the display panel away from the display back cover and rotate it forward. 1 LCD flex-cable connector 2 display panel 7. Use the pull-tab to disconnect the LCD flex-cable connector from the inverter connector. Replacing the Display Panel NOTE: This procedure assumes that you have completed the removal procedure first. 1. Reconnect the LCD flex-cable connector to the inverter connector. 2. Replace the display panel inside the display back cover.
3. Replace the display bezel (see Replacing the Display Bezel). 4. Replace the display assembly (see Replacing the Display Assembly). 5. Follow the instructions in After Working on Your Computer. Removing the LCD Cable 1. Follow the instructions in What You Need to Know For Your Safety. 2. Remove the display assembly (see Removing the Display Assembly). 3. Remove the display bezel (see Removing the Display Bezel). 4. Remove the display panel (see Removing the Display Panel). 5.
Back to Contents Page Smart Card Dell™ Latitude™ E4300 Service Manual Removing the Smart Card Replacing the Smart Card Removing the Smart Card CAUTION: Before working inside the computer, read the safety information that shipped with the computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. 1. Complete the steps in What You Need to Know For Your Safety. 2.
7. Replace the hard drive (see Replacing the Hard Drive). 8. Follow the instructions in After Working on Your Computer.
Back to Contents Page System Fan Dell™ Latitude™ E4300 Service Manual Removing the System Fan Replacing the System Fan CAUTION: Before working inside the computer, read the safety information that shipped with the computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. Removing the System Fan 1. Follow the instructions in What You Need to Know For Your Safety. 2.
7. Replace the LED dashboard cover (see Replacing the LED Dashboard Cover). 8. Follow the instructions in After Working on Your Computer.
Back to Contents Page Finding Information Dell™ Latitude™ E4300 Service Manual NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. Document/Media/Label Contents Service Tag/Express Service Code l The Service Tag/Express Service Code is located on your computer. l Use the Service Tag to identify your computer when you use support.dell.
Back to Contents Page Hard Drive Dell™ Latitude™ E4300 Service Manual Removing the Hard Drive Replacing the Hard Drive NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. Removing the Hard Drive CAUTION: Before working inside the computer, read the safety information that shipped with the computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.
Replacing the Hard Drive CAUTION: Before working inside the computer, read the safety information that shipped with the computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. NOTICE: Hard drives are extremely fragile. Exercise care when handling the hard drive. NOTICE: Use firm and even pressure to slide the hard drive into place. Excessive force may result in damage to the connector.
Back to Contents Page Getting Help Dell™ Latitude™ E4300 Service Manual Obtaining Assistance Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Obtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. Follow the safety instructions that shipped with your computer.
www.dell.ca (Canada only) You can access Dell Support through the following websites and e-mail addresses: l Dell Support websites: support.dell.com support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) l Dell Support e-mail addresses: mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/Pacific countries only) l Dell Marketing and Sales e-mail addresses: apmarketing@dell.
4. Pack the equipment to be returned in the original (or equivalent) packing materials. You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. Returns that are missing any of the preceding requirements will be refused at Dell's receiving dock and returned to you. Before You Call NOTE: Have your Express Service Code ready when you call.
Back to Contents Page Keyboard Dell™ Latitude™ E4300 Service Manual Removing the Keyboard Replacing the Keyboard Removing the Keyboard CAUTION: Before working inside the computer, read the safety information that shipped with the computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time consuming to replace.
1 M2 x 3-mm screws (3) 2 keyboard 3. Replace the LED dashboard cover (see Replacing the LED Dashboard Cover). 4. Follow the instructions in After Working on Your Computer.
Back to Contents Page Latitude ON™ Card Dell™ Latitude™ E4300 Service Manual Removing the Latitude On Card Replacing the Latitude On Card CAUTION: Before working inside the computer, read the safety information that shipped with the computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. If you ordered a Latitude On™ card with your computer, the card is already installed. It is located in the memory bay.
1 M2 x 3-mm screw 2 Latitude ON card Replacing the Latitude ON Card NOTICE: Install the Latitude ON card into the compartment shown in the above photograph. Do not install it in any other location. 1. Reseat the Latitude ON card in the memory bay. 2. Reconnect the black and gray Latitude ON cables to their respective connectors, as indicated on the card. 3. Replace the M2 x 3-mm screw to secure the Latitude ON card to the computer base. 4. Replace the memory cover. 5.
Back to Contents Page LED Dashboard Cover Dell™ Latitude™ E4300 Service Manual Removing the LED Dashboard Cover Replacing the LED Dashboard Cover Removing the LED Dashboard Cover CAUTION: Before working inside the computer, read the safety information that shipped with the computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. 1. Follow the instructions in What You Need to Know For Your Safety. 2.
Back to Contents Page Memory Dell™ Latitude™ E4300 Service Manual Removing a Memory Module Replacing a Memory Module Verifying Memory Capacity You can increase your computer memory by installing memory modules on the system board. See "Specifications" in your Setup and Quick Reference Guide for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty.
NOTE: From the underside of the computer, the DIMM B socket is uppermost and DIMM A is closest to the system board. 5. Use your fingertips to carefully spread apart the retaining clips on each end of the memory module connector until the module pops up. 1 memory module retaining clips (2) 2 memory module 3 DIMM B module 4 DIMM A module 6. Remove the module by grasping it at the side edges and pulling it away from the connector.
7. Follow the instructions in After Working on Your Computer. Verifying Memory Capacity 1. Set the computer upright and open the display. 2. Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. Verify that the memory capacity shown on the display is what is expected.
Back to Contents Page Optical Drive Dell™ Latitude™ E4300 Service Manual Removing the Optical Drive Replacing the Optical Drive Removing the Optical Drive CAUTION: Before working inside the computer, read the safety information that shipped with the computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. 1. Follow the instructions in What You Need to Know For Your Safety. 2.
Back to Contents Page Palm Rest Dell™ Latitude™ E4300 Service Manual Removing the Palm Rest Replacing the Palm Rest Removing the Palm Rest CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. 1. Follow the instructions in What You Need to Know For Your Safety. 2.
8. Starting at the back center of the palm rest, use your fingers to separate the palm rest from the computer base by gently lifting up the palm rest while pressing down on the back of the computer base. Replacing the Palm Rest CAUTION: Before you begin the following procedure, follow the safety instructions that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.
Back to Contents Page Radio Switch Board Dell™ Latitude™ E4300 Service Manual Removing the Radio Switch Board Replacing the Radio Switch Board CAUTION: Before working inside the computer, read the safety information that shipped with the computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance.
1. Reseat the radio switch board into the plastic cage on the system board. 2. Replace the M2 x 3-mm screw securing the radio switch board to the plastic cage on the system board. 3. Reconnect the radio switchboard cable. 4. Reconnect cables from WLAN, WWAN, and/or Latitude ON™ card (if installed in your computer) to the radio switch board.
Back to Contents Page Speaker Assembly and Hal Sensor Board Dell™ Latitude™ E4300 Service Manual Removing the Speaker Assembly Replacing the Speaker Assembly Removing the Hal Sensor Board Replacing the Hal Sensor Board Removing the Speaker Assembly CAUTION: Before working inside the computer, read the safety information that shipped with the computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. 1.
2. Align the speakers over their respective screw holes in the computer base. 3. Reconnect the speaker cable to the system board. 4. Replace the two M2.5 x 4-mm screws on the right speaker and the two M2.5 x 2.3-mm screws on the left speaker. 5. Replace the palm rest (see Replacing the Palm Rest). 6. Replace the display assembly (see Replacing the Display Assembly). 7. Replace the display bezel (see Replacing the Display Bezel). 8. Replace the keyboard (see Replacing the Keyboard). 9.
4. Reconnect the speaker cable to the system board. 5. Replace the palm rest (see Replacing the Palm Rest). 6. Replace the display assembly (see Replacing the Display Assembly). 7. Replace the display bezel (see Replacing the Display Bezel). 8. Replace the keyboard (see Replacing the Keyboard). 9. Replace the LED dashboard cover (see Removing the LED Dashboard Cover).
Back to Contents Page Specifications Dell™ Latitude™ E4300 Service Manual NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start® Help and Support and select the option to view information about your computer.
Microsoft® Windows Vista® operating system only) 8 GB (two SODIMMS, 64-bit Windows Vista only) Memory type DDR3 1066 MHz SODIMM (if supported by chipset and/or processor combinations) Minimum memory 1 GB Maximum memory 8 GB (requires 64-bit Windows Vista) NOTE: In order to take advantage of the dual-channel bandwidth capability, both memory sockets must be populated and must match in size.
Speakers two 1-watt, 4-ohm speakers Internal speaker amplifier 1 watt per channel, 4 ohms Internal microphone single digital microphone Volume controls volume control buttons Display Type (active-matrix TFT) WXGA Dimensions: Height 178.8 mm (7.039 inches) Width 289.7 mm (11.41 inches) Diagonal 337.8 mm (13.
capacity approximately 2.5 to 4 hours with the battery slice Operating time NOTE: Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions. Life span (approximate) 1 year Temperature range: Operating 0° to 40°C (32° to 104°F) Storage –10° to 65°C (14° to 149°F) Coin-cell battery CR-2032 AC Adapter Input voltage 100–240 VAC Input current (maximum) 1.
Storage 1.3 GRMS Maximum shock (measured with hard drive in operating status and a 2-ms half-sine pulse for operating specification; also measured with hard drive in head-parked position and a 2-ms halfsine pulse for storage specification): Operating 143 G Storage 163 G Altitude (maximum): Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.
Back to Contents Page System Board Dell™ Latitude™ E4300 Service Manual Removing the System Board Assembly Removing the Right I/O Card Replacing the Right I/O Card Removing the Left I/O Card Replacing the Left I/O Card Replacing the System Board Assembly The system board's BIOS chip contains the Service Tag number, which is also visible on a barcode label on the bottom of the computer.
13. Remove the SD (Secure Digital) card (or blank) from the SD card slot at the front edge of the computer. 14. Remove the system board assembly: a. b. With the front of the computer facing you, grasp the upper-right corner of the system board assembly and lift it slightly; slowly ease the connectors out of their access holes on the back and side of the computer base. Pull the system board assembly away from you toward the back of the computer to remove the system board assembly.
CAUTION: Before working inside the computer, read the safety information that shipped with the computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. NOTICE: If you are replacing the system board assembly, retain the DC-in power assembly. The DC-in power assembly is not included with the replacement system board assembly. The left I/O card provides DC-in, video, and USB connectors.
6. Replace the system fan (see Replacing the System Fan). 7. Replace the display assembly (see Replacing the Display Assembly). 8. Replace the keyboard (see Replacing the Keyboard). 9. Remove the LED dashboard cover (see Removing the LED Dashboard Cover). 10. Replace the hard drive (see Replacing the Hard Drive). NOTICE: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer. 11.
Back to Contents Page Dell™ Latitude™ E4300 Service Manual NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Back to Contents Page Troubleshooting Dell™ Latitude™ E4300 Service Manual Tools Dell Diagnostics Solving Problems Dell Technical Update Service Dell Support Utility CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.com/regulatory_compliance. CAUTION: Always unplug your computer from the electrical outlet before opening the cover.
Scroll Lock). If the computer malfunctions the individual lights display a status of either On Light Pattern Problem Description No memory modules are detected. l l l l l System board failure has occurred. , or Flashing . Suggested Resolution l Memory modules are detected, but a memory failure has occurred. , Off If two or more memory modules are installed, remove the modules (see Removing a Memory Module), then reinstall one module (see Replacing a Memory Module) and restart the computer.
Memory size in cmos invalid — See Lockups and Software Problems. No boot device available – strike F1 to retry boot, F2 for setup utility. Press F5 to run onboard diagnostics — The system cannot detect a bootable device or partition. ¡ ¡ ¡ If the floppy drive is your boot device, ensure that the drive is installed properly and that a bootable floppy disk is in the drive. If the hard drive is your boot device, ensure that the drive is installed properly and partitioned as a boot device.
Unsupported memory. Strike the F1 key to shutdown. — Ensure that the memory you are using is supported by your computer (see Memory). WARNING: A xxx-W AC adapter has been detected, which is less than the recommended xxx-W AC adapter originally shipped. this will increase the time to charge the battery. They system will adjust the performance to match the power available. please connect a dell xxx-W AC adapter or greater for best performance.
1. Click the Windows Vista start button , and click Help and Support. 2. Type hardware troubleshooter in the search field and press to start the search. 3. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. Windows® XP: 1. Click Start® Help and Support. 2. Type hardware troubleshooter in the search field and press to start the search. 3. In the Fix a Problem section, click Hardware Troubleshooter. 4.
NOTE: It is recommended that you select Test System to run a complete test on your computer. Selecting Test Memory initiates the extended memory test, which can take up to thirty minutes or more to complete. When the test completes, record the test results and then press any key to return to the previous menu. 5. At the Dell Diagnostics Main Menu, left-click with the touch pad/mouse, or press and then , to select the test you want to run (see Dell Diagnostics Main Menu).
Option Function Test Memory Run the stand-alone memory test Test System Run system diagnostics Exit Exit the diagnostics Press to select the test you want to run and then press . NOTE: It is recommended that you select Test System to run a complete test on your computer. Selecting Test Memory initiates the extended memory test, which can take up to thirty minutes or more to complete. When the test completes, record the test results and then press any key to return to this menu.
CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.com/regulatory_compliance.
Run Check Disk — Windows Vista: 1. 2. 3. Click Start and click Computer. Right-click Local Disk C:. Click Properties® Tools® Check Now. The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 4. Follow the instructions on the screen. Windows XP: 1. 2. 3. 4. Click Start and click My Computer. Right-click Local Disk C:. Click Properties® Tools® Check Now.
Non-system disk error — Remove the floppy disk from the floppy drive and restart your computer. Not enough memory or resources. Close some programs and try again — Close all windows and open the program that you want to use. In some cases, you may have to restart your computer to restore computer resources. If so, run the program that you want to use first. Operating system not found — Contact Dell (see Contacting Dell).
End the program — 1. 2. 3. 4. Press simultaneously to access the Task Manager. Click the Applications tab. Click to select the program that is no longer responding. Click End Task. A program crashes repeatedly NOTE: Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD. Check the software documentation — If necessary, uninstall and then reinstall the program.
l Run the Dell Diagnostics (see Dell Diagnostics). If you experience other memory problems — l l l l Reseat the memory modules (see Memory) to ensure that your computer is successfully communicating with the memory. Ensure that you are following the memory installation guidelines (see Replacing a Memory Module). Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see Memory.
l Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.com/regulatory_compliance. NOTE: If you need technical assistance for your printer, contact the printer's manufacturer.
Windows XP: 1. 2. Click Start® Control Panel® Printers and Other Hardware® Scanners and Cameras. If your scanner is listed, Windows recognizes the scanner. Reinstall the scanner driver — See the scanner documentation for instructions. Sound and Speaker Problems CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.
Check the mouse cable — Shut down the computer. Disconnect the mouse cable, check it for damage, and firmly reconnect the cable. If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer. To verify that the problem is with the mouse, check the touch pad — 1. Shut down the computer. 2. Disconnect the mouse. 3. Turn on the computer. 4. At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it.
Only part of the display is readable Connect an external monitor — 1. Shut down your computer and connect an external monitor to the computer. 2. Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see Contacting Dell).
Back to Contents Page Wireless Local Area Network (WLAN) Card Dell™ Latitude™ E4300 Service Manual Removing a WLAN Card Replacing a WLAN Card CAUTION: Before working inside the computer, read the safety information that shipped with the computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. Your computer supports a Wireless Local Area Network (WLAN) card.
1 WLAN card 2 M2 x 3-mm screw 7. Slide the WLAN card out at a 30-degree angle from its connector. Replacing a WLAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WLAN card, ensure the cables are not under the card when you place the card. NOTE: The card slot is marked by a WLAN label. Do not install the WLAN card into any other card slot.
Back to Contents Page Wireless Wide Area Network (WWAN) Card Dell™ Latitude™ E4300 Service Manual Removing a WWAN Card Replacing a WWAN Card CAUTION: Before working inside the computer, read the safety information that shipped with the computer. For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at: www.dell.com/regulatory_compliance. Your computer supports a Wireless Wide Area Network (WWAN) card.
1 WWAN card 2 M2 x 3-mm screw 7. Slide the WWAN card out of its connector. Replacing a WWAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WWAN card, ensure the cables are not under the card when you click the card into place. NOTICE: Install the WWAN card into the compartment shown in the above photograph. Do not install it in any other location. 1.
