Owners Manual

Troubleshooting Your Wide LCD Monitor 89
No audio 1 Ensure the green audio cable is connected to audio
connector on the wide LCD monitor and on the computer.
For the location of the connector on the wide LCD monitor
see, "Using VGA (PC Analog)." on page 67." See your
computer documentation for the location of connectors on
your computer.
Do not connect the audio cable to the headphone jack.
2 Ensure the volume on the computer is not muted.
3 Verify that sound on your computer is working by checking
the speakers. See your computer documentation for
information on troubleshooting your computer.
4 Disconnect the wide LCD monitor from the computer and
test to see if the wide LCD monitor volume works.
PIP/POP/PBP not working 1 Ensure the settings in the OSD are properly set. Press Menu
to enter the OSD, and select
PIP/POP/PBP .
2 Swap the video and audio source.
No video NOTE: If you see a self-test, it means there is a problem with
your video card or you are using the wrong input source.
1 Ensure the wide LCD monitor is turned on.
2 Verify that all the cables are properly connected to the wide
LCD monitor , including the power cable.
3 Check to see if there is a blue or amber light on the lower,
right-hand corner of the wide LCD monitor . A blue light
indicates the wide LCD monitor is on. An amber light,
means the wide LCD monitor is in power save mode.
4 Ensure VGA is selected in the Input Select menu. See
"Input Select Menu" on page 74 for more information.
5 Reconnect the computer.
6 Connect another device that you know is working properly.
7 Reset the original factory defaults. Press Menu on the
remote control, select
Setup , and then select Factory Reset .
Problem Possible Solution
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