dlm.book Page 1 Wednesday, November 16, 2011 9:09 AM Dell License Manager Version 1.
dlm.book Page 2 Wednesday, November 16, 2011 9:09 AM Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. ____________________ Information in this publication is subject to change without notice. © 2011 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
dlm.book Page 3 Wednesday, November 16, 2011 9:09 AM Contents 1 About Dell License Manager . 2 Installing Dell License Manager . 9 . . . . . . . . . . . . . 9 . . . . . . . . . . . . . . . . . . . . . . . . 9 Installing Dell License Manager 3 7 . . . . . . . Minimum System Requirements . Limitations . . . . . . . . . . . . . . . . . . . . . . . Getting Started With Dell License Manager . . . . . . . . . . . . . . . . . . . . Starting Dell License Manager . . . . . 11 . . . . . . . . . .
dlm.book Page 4 Wednesday, November 16, 2011 9:09 AM Upgrade Licenses . . . . . . . . . . . . . . . . . . 17 . . . . . . . . . . . . . . . . . . . . 17 . . . . . . . . . . . . . . . . . . . . . . 17 License Features . Filtering Data . Filter Options 4 . . . . . . . . . . . . . . . . . . . . Working With Licensable Systems Inventorying Licensable Systems Editing an Inventory Range 19 . . . . . . . . . . . . . . . 20 Viewing Inventoried Systems . . . . . . . . . . . . . .
dlm.book Page 5 Wednesday, November 16, 2011 9:09 AM Saving Reports . 6 . . . . . . . . . . . . . . . . . . . . . Managing Tasks and Logs . . . . . . . . . . . . 27 . . . . . . . . . . . . . . . . . . . . 27 . . . . . . . . . . . . . . . . . . . . . . . 27 Cancelling Tasks . Log Entries . Clearing Completed Tasks . . . . . . . . . . . . . . . . Clearing Result Logs . 28 . . . . . . . . . . . . . . . . . . 28 Generating Support Log Archives . Saving Reports . 27 . . . . . . . . . .
dlm.book Page 6 Wednesday, November 16, 2011 9:09 AM 8 Systems - Reference System Inventory Table. Systems Details Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 . . . . . . . . . . . . . . . . . . 34 Discovery / Inventory Wizard Communication Settings . 9 35 . . . . . . . . . . . . . . . . 35 11 Logs - Reference Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Tasks - Reference 6 . . . . . . . . . . . . . . Licenses - Reference .
dlm.book Page 7 Wednesday, November 16, 2011 9:09 AM About Dell License Manager 1 Dell License Manager is a one-to-many license deployment and reporting tool for Dell iDRAC licenses. Dell License Manager can deploy and backup iDRAC licenses on all Dell 12 Generation PowerEdge servers (denoted as yx2x) that are equipped with an iDRAC7 or greater Dell Remote Access controller. NOTE: For the server name format yxxx; y denotes alphabets, for example M (modular), R (rack), or T (tower) and x denotes numbers.
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dlm.book Page 9 Wednesday, November 16, 2011 9:09 AM Installing Dell License Manager 2 Minimum System Requirements Table 2-1. Minimum System Requirements Particulars Requirement Hard Disk 200 MB (minimum) RAM 2 GB (minimum) Operating Systems Microsoft Windows 7 Microsoft Windows Vista (SP2 or later) Microsoft Windows Server 2008 R2 Windows Server 2008 (SP2 or later) Both 64-bit and 32-bit versions are supported. Network 100 Mbps or higher Screen Resolution 1024 X 768 .NET 4.
dlm.book Page 10 Wednesday, November 16, 2011 9:09 AM Installing Dell License Manager Download Dell License Manager from support.dell.com. To install License Manager: 1 Run the License Manager Windows installer package. 2 In the Welcome screen, click Next. 3 In License Agreement, select I accept the terms in the license agreement and click Next. 4 In Setup Type, do any of the following: • To accept the default installation path, choose the Typical installation.
dlm.book Page 11 Wednesday, November 16, 2011 9:09 AM 3 Getting Started With Dell License Manager Starting Dell License Manager To access Dell License Manager, from the Windows desktop: • Click StartAll ProgramsDell OpenManage ApplicationsLicense ManagerLicense Manager. • Double-click the License Manager icon. NOTE: Local administrator privileges are required to run Dell License Manager.
dlm.book Page 12 Wednesday, November 16, 2011 9:09 AM Dell License Manager User Interface The Dell License Manager contains a menu bar, task status bar, navigation pane, and an active view pane. 1 Menu bar 2 Task status bar 3 Navigation pane 4 Active view pane Menu Bar The menu bar consists of the Actions, Views, and Help menus.
dlm.book Page 13 Wednesday, November 16, 2011 9:09 AM Actions Menu The Actions menu consists of: • Discover and Inventory Systems—Launches the Discovery/Inventory Wizard. See Inventorying Licensable Systems. • Launch Dell Online License Portal—Select this option to access the Dell Online Licensing Portal at dell.com/support/retail/lkm. Before you access the portal, connect the system to the Internet. From the online portal you can purchase and download Dell licenses.
dlm.book Page 14 Wednesday, November 16, 2011 9:09 AM Help Menu The Help menu consists of: • Dell License Manager Help—Select this option to access the Dell License Manager help. You can also access the Dell License Manager help by clicking the help icon within each view. • Online Support—Select this option to access the Dell Technical Support at support.dell.com.
dlm.book Page 15 Wednesday, November 16, 2011 9:09 AM For more information on system view, see Working With Licensable Systems. Licenses View The Licenses view is accessible through the Licenses link in the navigation pane. From the license view, you can: • Import downloaded licenses into Dell License Manager • View information on available licenses • Deploy licenses • Export a license archive For more information on license view, see Managing Licenses.
dlm.book Page 16 Wednesday, November 16, 2011 9:09 AM Working With Views The system, license, task, and log data view data grids allow for sorting, grouping, and filtering. You may also choose which columns to display in the data grid. • Sorting—To sort on a particular column, click the column header. Clicking the header again sorts the column in reverse order. • Grouping—To group items together, select the column on which to group from the Group By menu in the grid header.
dlm.book Page 17 Wednesday, November 16, 2011 9:09 AM Perpetual Licenses Perpetual licenses are standard licenses that enable iDRAC features and do not expire. Evaluation Licenses Evaluation licenses allow for a 30-day trial of specific iDRAC features, with an available 30-day extension. NOTE: You cannot deploy or archive evaluation licenses in Dell License Manager.
dlm.book Page 18 Wednesday, November 16, 2011 9:09 AM Filter Options Filter Option Description Is equal to Select to create the same as logic. Is not equal to Select to create the different from logic. Starts with Select to filter search based on a text chunk’s initial alphanumeric character(s). Provide the starting alphanumeric character(s) in the field. Ends with Select to filter search based on a text chunk’s final alphanumeric character(s).
dlm.book Page 19 Wednesday, November 16, 2011 9:09 AM 4 Working With Licensable Systems Inventorying Licensable Systems Performing discovery and inventory of licensable systems enables you to view the licensing status for those systems. Perform a system’s inventory before deploying licenses for the system. The inventory process automatically retrieves the installed non-evaluation licenses for archival purposes. To inventory systems: 1 In Dell License Manager, click Systems.
dlm.book Page 20 Wednesday, November 16, 2011 9:09 AM Editing an Inventory Range Specify the iDRAC addresses in the appropriate discovery/inventory tables. Dell License Manager cannot inventory license information from installed server operating systems or hypervisors. To edit a range: 1 Click Run Discover and Inventory. 2 Select the entry in the table and click Edit. To remove a range from Dell License Manager, select the entry in the table and click Remove Selected.
dlm.book Page 21 Wednesday, November 16, 2011 9:09 AM • Additional Information • Last Inventory Removing System Information 1 In Systems, select the systems you want to remove and click Delete. 2 When prompted, click Yes to confirm. Deploying Licenses See Deploying Licenses. Saving Reports You can save system information into reports in the CSV, XML, or HTML formats. To save reports: 1 From Systems, click Save Report.
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dlm.book Page 23 Wednesday, November 16, 2011 9:09 AM 5 Managing Licenses Using Dell License Manager you can deploy licenses to licensable systems. Dell License Manager also supports the export of license archives for backup. From Licenses view, you can view the status of available licenses. Before you deploy licenses: 1 Inventory the licensable systems. See Inventorying Licensable Systems. 2 Obtain licenses from the Dell Online Licensing Portal. 3 Import licenses into Dell License Manager.
dlm.book Page 24 Wednesday, November 16, 2011 9:09 AM To import licenses from a file system: 1 From Licenses, select Import Licenses. 2 In Select Licenses, browse to the location where the license files are downloaded, select the license package, and then click Open. 3 In Import Licenses, select valid licenses and click Import. Deploying Licenses Dell License Manager can automatically deploy all available licenses to discovered systems.
dlm.book Page 25 Wednesday, November 16, 2011 9:09 AM Selecting Licenses for Deployment 1 Click LicensesDeploy LicensesDeploy Selected Licenses. 2 In operation selection page, verify licenses you want to deploy and click Next. 3 In communication settings, provide iDRAC credentials, verify communication settings, and click Next. Monitor the deployment in task view. As systems are updated, corresponding information in system view and license view are updated.
dlm.book Page 26 Wednesday, November 16, 2011 9:09 AM When you archive licenses, a package containing a compressed file of XML license files, similar to the license package downloaded from the Dell Online Licensing Portal is created. To export licenses: 1 From Licenses, click Export Archive. 2 Specify the folder location and click Save. The licenses are archived in the compressed file format (ZIP format.) Saving Reports You can save license information into reports in CSV, XML, or HTML formats.
dlm.book Page 27 Wednesday, November 16, 2011 9:09 AM Managing Tasks and Logs 6 From the Tasks view, you can monitor progress of long-running tasks. The Task Status table includes a summary of executing and recently completed tasks. The Results tab includes a summary of per-operation results and the Execution Logs tab includes the detailed log of the currently selected task or operation. Cancelling Tasks Cancelled tasks do not terminate until the operations that are already inprogress are concluded.
dlm.book Page 28 Wednesday, November 16, 2011 9:09 AM Viewing Dell License Manager Logs Saved result information is available in the Log view. The Result Logs table includes a summary of Dell License Manager activity including discovery and inventory, license import, and license deployment or removal operations. The Log Entries pane shows detailed results of the currently selected activity. Dell License Manager logs summary based information.
dlm.book Page 29 Wednesday, November 16, 2011 9:09 AM 7 Troubleshooting License Importing Cannot Import Trial Licenses Message Trial licenses are not supported by the license manager. Resolution Apply a trial license through the iDRAC GUI or RACADM CLI. For more information, see the iDRAC documentation. License or Archive is Corrupt or Unreadable Messages • Unable to read archive file. • The archive does not contain any license files. • Unable to parse license.
dlm.book Page 30 Wednesday, November 16, 2011 9:09 AM License Inventory/Discovery and License Deployment When resolving discovery/inventory errors, verify that the remote address corresponds to an iDRAC7 or greater by accessing the iDRAC GUI. To access the iDRAC GUI, connect to the system IP/hostname using a web browser. If the system does not contain iDRAC7, then ignore this error message. Invalid Credentials Message Unable to establish communications - Access is denied.
dlm.book Page 31 Wednesday, November 16, 2011 9:09 AM If the certificate authority is not recognized, add the certificate authority to the list of Windows Trusted Root Certification Authorities on the management console. Alternatively, disable certificate authority validation in the discovery/inventory settings. For more information, see Communication Settings. If you cannot check the certificate for revocation, make sure that the certificate revocation list server is available to the management console.
dlm.book Page 32 Wednesday, November 16, 2011 9:09 AM License Status Warnings Individual Bound License Deployed to Multiple Systems Message One or more licenses with the same Entitlement ID are bound to other service tags and are currently deployed. Resolution Install each individual bound license, distinguished by a unique Entitlement ID, on a single system specified by its service tag. By using the Dell Online Licensing Portal at dell.
dlm.book Page 33 Wednesday, November 16, 2011 9:09 AM 8 Systems - Reference From Systems, you can discovery and inventory systems, deploy licenses, and save reports. Run Discovery and Inventory Select to discover and inventory iDRAC systems. Deploy Associated Licenses Select to deploy licenses. Save Report Select to save license reports. Delete Select to remove systems from the License Manager inventory.
dlm.book Page 34 Wednesday, November 16, 2011 9:09 AM Current License The level of functionality currently supported by the iDRAC. Supported levels include: • Enterprise • Express • Express for Blades • Basic Management For more information on iDRAC functionality supported by each feature level or to purchase an upgrade, access the online licensing portal at dell.com/support/retail/lkm. NOTE: Not all hardware supports all management features. For more information, see the hardware documentation.
dlm.book Page 35 Wednesday, November 16, 2011 9:09 AM Status The license status: • Green—The license is ok. • Yellow—The license has a potential problem. • Red—License is not functional. Description The license description. Entitlement ID The unique license identifier. Expiration The license expiration date, if applicable. Term The license terms. Discovery / Inventory Wizard Provide these values to set IP range and host information. Inventory Click the check box to select the IP address.
dlm.book Page 36 Wednesday, November 16, 2011 9:09 AM iDRAC User name Provide iDRAC user name. If using Active Directory authentication, enter username in the format Domain\User name. NOTE: The iDRAC Login privilege is required to perform system inventory. iDRAC Password Provide iDRAC password. Ping (ICMP) Settings Require successful ping When enabled, a ping response is received from an address before attempting before attempting WS-Man inventory communications.
dlm.book Page 37 Wednesday, November 16, 2011 9:09 AM Validate Certificate Authority If enabled, this ensures that the inventory communications are conducted only with systems identifying themselves based on a certificate issued by a trusted source. If the iDRAC certificate is not issued by a trusted authority, then disable validation in order for Dell License Manager to communicate with the iDRAC.
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dlm.book Page 39 Wednesday, November 16, 2011 9:09 AM 9 Licenses - Reference From Dell License Manager, Licenses, you can import and deploy matching licenses, archive exported license and save reports. Import Licenses Click to import licenses from a file system. Export Archive Select to archive licenses. Deploy Licenses Select to deploy licenses matched to a licensable system.
dlm.book Page 40 Wednesday, November 16, 2011 9:09 AM Origin The manner in which the license was added: • Imported—The license was imported into Dell License Manager. • Retrieved—The license was obtained during inventory. Date Purchased The date the license was purchased. Date Imported The date the license was imported. License The license identification number is displayed and the following details are available for the license. Entitlement ID The unique ID of the license.
dlm.book Page 41 Wednesday, November 16, 2011 9:09 AM Credentials iDRAC User name Provide iDRAC user name. If you are using Active Directory authentication, enter the user name in the format Domain\User name. NOTE: The iDRAC login privilege is required to perform system inventory. iDRAC Password Provide the iDRAC password. WS-Man Settings Dell License Manager uses the iDRAC WS-Man interface to obtain inventory information.
dlm.book Page 42 Wednesday, November 16, 2011 9:09 AM Retries The number of communication retry attempts made if temporary WS-Man communication errors occur before the inventory attempt fails. The default is 1 retry (2 total attempts). Timeout The time within which the WS-Man host must begin to return data before the communication attempt fails. The default is 30 seconds. Port The HTTPS communication port configured on the iDRACs. The default port is 443.
dlm.book Page 43 Wednesday, November 16, 2011 9:09 AM 10 Tasks - Reference From Tasks, you can view discovery and inventory, and license deployment task information. Cancel Selected Task Select to cancel a listed task. Clear Completed Task Select to purge completed task information. Status Status type of the task is listed. • Normal—The task is successfully completed. • Failure—The task is not completed. ID Unique ID assigned to the task. Task Description of the task.
dlm.book Page 44 Wednesday, November 16, 2011 9:09 AM Result The summary of the operation result. NOTE: When generating results for a discovery/inventory IP range, result entries are not created for addresses where communication is not established or where a non-licensable system is detected. For result information on such systems, consult the execution log tab. Execution Log 44 The Execution Log tab provides detailed information from the selected task log.
dlm.book Page 45 Wednesday, November 16, 2011 9:09 AM 11 Logs - Reference From Logs, you can view License Manager activities, clear log results, and save reports. Clear Logs Select to purge logged information. Generate Support Log Select to archive logged information. Archive Save Report Select to save log report. Result Status type of the task listed: • Normal—The task is successfully completed. • Failure—The task is not completed. ID Unique ID assigned to the task.
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