User's Manual

108 Troubleshooting and Frequently Asked Questions
Which devices are supported in Advanced Configuration within Hardware
Configuration?
Advanced Configuration is available for the BIOS and NIC. Depending on
your system configuration, other devices may also appear in Advanced
Configuration if they support the HII configuration standard. See "Hardware
Configuration" for more information.
What should I do if my system crashes while using USC or USC - LCE?
If your system crashes while using USC or USC - LCE, a black screen with red
text will appear. To resolve this problem, first try rebooting your system and
re-entering USC or USC - LCE. If that does not resolve the problem,
perform the steps in "Repairing USC" of "Repairing USC - LCE." If that does
not resolve the problem, contact Dell for technical assistance.
How do I find out the current installed version details of the USC-LCE product?
Click About on the left navigation pane.
What should I do if I have an issue with mouse synchronization when I access
USC LCE over the iDRAC KVM?
Ensure that the Single Cursor option under Tools in the iDRAC KVM menu
is selected on the iDRAC KVM client. See the Integrated Dell Remote Access
Controller 6 (iDRAC6) User’s Guide available on the Dell Support site at
support.dell.com/manuals for more information.
LC1_3.book Page 108 Monday, December 7, 2009 3:14 PM