Dell Precision M3800 Owner's Manual Regulatory Model: P31F Regulatory Type: P31F001
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Working on Your Computer................................................................................... 5 Before Working Inside Your Computer................................................................................................ 5 Turning off Your Computer.................................................................................................................. 6 Using power buttonUsing charms.....................................................................................
Installing the System Board................................................................................................................ 28 Removing the Keyboard..................................................................................................................... 28 Installing the Keyboard....................................................................................................................... 30 Removing the Display Assembly ...................................................
Working on Your Computer 1 Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • You have read the safety information that shipped with your computer. • A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.
4. Disconnect all network cables from the computer. 5. Disconnect your computer and all attached devices from their electrical outlets. 6. Close the display and turn the computer upside-down on a flat work surface. NOTE: To avoid damaging the system board, you must remove the main battery before you service the computer. 7. Remove the main battery. 8. Turn the computer top-side up. 9. Open the display. 10. Press the power button to ground the system board.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 1. Connect any external devices, such as a port replicator, battery slice, or media base, and replace any cards, such as an ExpressCard. 2. Connect any telephone or network cables to your computer. CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 3. Replace the battery. 4.
Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • #0 Phillips screwdriver • #1 Phillips screwdriver • T5 Torx screwdriver • Small plastic scribe System Overview Figure 1. Inside View — Back 1. power connector 2. system fan 3. system board 4. hard drive 5. speakers 6. battery 7.
11. memory modules 12. heatsink Figure 2. Front View 1. keyboard 2. touchpad 3. palmrest 4. display Removing the Base Cover 1. Follow the procedures in Before Working Inside Your Computer. 2. Close the display and turn the computer over.
3. Turn the system badge flap over and place it on the base cover. 4. Remove the screws that secure the base cover to the computer. Release and remove the base cover from the computer. NOTE: To remove the screws from the base cover, use a T5 Torx screwdriver.
5. Lift up and remove the base cover from the computer. Installing the Base Cover 1. Place the base cover on the computer and snap it in place. 2. Tighten the screws to secure the base cover to the computer. 3. Turn the system badge flap over and snap it in place. 4. Follow the procedures in After Working Inside Your Computer. Removing the System Badge Flap 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the base cover.
3. Turn over the base cover and peel the Mylar tape that secures the system badge flap to the base cover. 4. Flip the base cover and release the tab on the system badge flap from the slot on the base cover. Lift the system badge flap off the base cover. Installing the System Badge Flap 1. Slide the tab on the system badge flap into the slot on the base cover and snap the system badge flap into place. 2.
Removing the Battery 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the base cover. 3. Perform the following steps to remove the battery: a. Disconnect the battery cable from the system board [1]. b. Remove the screws that secure the battery to the computer. c. Lift the battery off the computer [2]. Installing the Battery 1. Place and align the battery in the battery bay. 2. Tighten the screws that secure the battery to the computer. 3.
3. Pry the securing clips away from the memory module until it pops-up. Remove the memory module from its connector on the system board. Installing the Memory Module(s) 1. Insert the memory module into the memory socket. 2. Press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and re-install it. 3. Install the: a. battery b. base cover 4. Follow the procedures in After Working Inside Your Computer. Removing the Touchpad 1.
4. Slide out the touchpad and lift it away from the computer. Installing the Touchpad 1. Align the touchpad in its position on the computer. 2. Tighten the screws to secure the touchpad to the computer. 3. Connect the touchpad cable to the system board. 4. Install the: a. battery b. base cover 5. Follow the procedures in After Working Inside Your Computer. Removing the Hard Drive 1. 2. Follow the procedures in Before Working Inside Your Computer. Remove the: a. base cover b.
3. Perform the following steps to remove the hard drive from the computer: a. Disconnect the hard-drive cable from the system board [1]. b. Remove the screws that secure the hard drive to the computer. c. Lift the hard drive off the computer [2]. 4. Perform the following steps to remove the hard-drive bracket: a. Disconnect the hard-drive cable from the hard drive [1]. b. Remove the screws that secure the hard-drive bracket to the hard drive. c. Lift the hard drive off the hard-drive bracket [2].
Installing the Hard Drive 1. Align the screw holes on the hard drive-bracket with the screw holes on the hard drive. 2. Tighten the screws that secure the hard-drive bracket to the hard drive. 3. Connect the hard-drive cable to the hard drive. 4. Place the hard drive on its slot on the computer. 5. Tighten the screws to secure the hard drive to the computer. 6. Connect the hard-drive cable to the system board. 7. Install the: a. battery b. base cover 8.
Installing the Speakers 1. Align the speakers in the slot on the computer. 2. Route the speaker cable through the routing tabs on the computer. 3. Tighten the screw to secure the speakers to the computer. 4. Connect the speaker cable to the system board. 5. Install the: a. battery b. base cover 6. Follow the procedures in After Working Inside Your Computer. Removing the WLAN Card 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. base cover b. battery 3.
3. Connect the antenna cables to the WLAN card. CAUTION: To avoid damage to the WLAN card, do not place any cables under it. NOTE: The color of the antenna cables is visible near the tip of the cables. The antenna-cable color scheme for the WLAN card supported by your computer is as follows: Table 1. Antenna-Cable Color Scheme for the WLAN Card Connectors on the WLAN card Antenna-cable color Main (white triangle) white Auxiliary (black triangle) black 4.
3. Perform the following steps to remove the coin-cell battery: a. Disconnect the coin-cell battery cable from the I/O board [1]. b. Lift up and remove the coin-cell battery from the computer [2]. Installing the Coin-Cell Battery 1. Replace the coin-cell battery in its slot in the computer. 2. Connect the coin-cell battery cable to the I/O board. 3. Install the: a. WLAN card b. battery c. base cover 4. Follow the procedures in After Working Inside Your Computer. Removing the mSATA Card 1. 2.
3. Disconnect the I/O-board cable from the system board and I/O board. 4. Remove the screw that secures the mSATA card to the computer. Remove the mSATA card from the system board. Installing the mSATA Card 1. Align the notch on the mSATA card with the tab on the mSATA-card connector. 2. Insert the mSATA card into the mSATA-card connector. 3. Tighten the screw to secure the mSATA card to the computer. 4. Connect the I/O-board cable to the system board and I/O board.
5. Install the: a. battery b. base cover 6. Follow the procedures in After Working Inside Your Computer. Removing the Fans 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. base cover b. battery 3. Perform the following steps to remove the system fan: a. b. c. d. 4. Disconnect the system fan cable from the system board [1]. Disconnect the camera cable from the I/O board [2]. Remove the screw that secures the system fan to the computer.
Installing the Fans 1. Perform the following steps to install the system fan: a. b. c. d. 2. Place the system fan in its slot in the computer. Connect the system fan cable to the system board [1]. Connect the camera cable to the I/O board [2]. Tighten the screw to secure the system fan to the computer. Perform the following steps to install the video-card fan: a. Place the video-card fan in its slot in the computer. b. Connect the video-card fan cable to the system board [4]. c.
Installing the Heatsink 1. Align the screw holes on the heatsink with the screw holes on the system board. 2. Tighten the screws to secure the heatsink to the system board. 3. Install the: a. battery b. base cover 4. Follow the procedures in After Working Inside Your Computer. Removing the Power Connector 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. base cover b. battery 3. Disconnect the following cables from the system board: a. power connector b.
3. Connect the following cables to the system board: a. touch panel b. power connector 4. Install the: a. battery b. base cover 5. Follow the procedures in After Working Inside Your Computer. Removing the Input/Output (I/O) Board 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. b. c. d. 3. base cover battery WLAN card coin-cell battery Perform the following steps to remove the I/O board: a. b. c. d.
5. Follow the procedures in After Working Inside Your Computer. Removing the System Board 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. b. c. d. e. f. base cover battery fans heatsink mSATA card memory module(s) NOTE: Your computer’s Service Tag is located under the system badge flap. You must enter the Service Tag in the BIOS after you replace the system board.
4. Lift the connector latches [1] to disconnect [2] the following cables from the system board: a. b. c. d. 5. keyboard backlight touchpad keyboard (after peeling off the tape and lifting the connector latch) speaker Perform the following steps to remove the system board from the computer: a. Loosen the captive screws that secure the system board to the computer. b. Remove the screws that secure the system board to the computer. c. Lift the system board off the computer.
Installing the System Board 1. Align the system board on the computer. 2. Tighten the screws and the captive screws to secure the system board to the computer. 3. Slide the keyboard cable in the connector and press down on the connector latch to secure the cable. 4. Adhere the tape to the keyboard-cable connector. 5. Route the following cables on the system board and press down on the connector latches to secure the cables: a. b. c. d. 6.
3. Peel off the Mylar tape from the keyboard [1]. Peel off the Mylar sheath to access the screws [2]. 4. Remove the screws that secure the keyboard to the computer.
5. Lift and remove the keyboard from the computer. Installing the Keyboard 1. Tighten the screws to secure the keyboard to the computer. 2. Affix the Mylar sheath to the screws on the keyboard. 3. Affix the Mylar tape to the keyboard. 4. Install the: a. b. c. d. e. f. g. h. 5. hard drive system board memory module(s) mSATA card heatsink fans battery base cover Follow the procedures in After Working Inside Your Computer. Removing the Display Assembly 1.
3. Disconnect and remove the following cables: a. antenna cables from the WLAN card [1] b. camera cable from the I/O board [2] c. touch panel [4] and display cables [3] from the system board 4. Remove the screws that secure the display hinges to the palmrest assembly.
5. Lift and remove the palmrest assembly from the display assembly. CAUTION: Lift the palmrest assembly slowly to avoid damaging the display assembly. 6. Slide the palmrest assembly to release the display assembly. Installing the Display Assembly 1. Align the palmrest assembly on the display assembly. 2. Tighten the screws to secure the display hinges to the palmrest assembly. 3. Route the touch panel, display, and camera cables through the routing tabs.
4. Connect the following cables: a. touch panel [4], and display cables [3] to the system board b. camera cable to I/O board [2] c. antenna cables to the WLAN card [1] 5. Install the: a. battery b. base cover 6. Follow the procedures in After Working Inside Your Computer. Removing the Palmrest Assembly 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. b. c. d. e. f. g. h. i. j. k. l. m. n. 3.
4. Lift the palmrest assembly away from the display assembly. CAUTION: Lift the palmrest assembly slowly to avoid damaging the display assembly. 5. Remove the palmrest assembly away from the display assembly. Installing the Palmrest Assembly 1. Align the palmrest assembly on the display assembly. 2. Tighten the screws to secure the display hinges to the palmrest assembly. 3. Press down on the palmrest assembly to close the display.
4. Install the: a. b. c. d. e. f. g. h. i. j. k. l. m. n. 5. keyboard system board memory module(s) I/O board power connector heatsink fans mSATA card coin-cell battery WLAN card speakers hard drive battery base cover Follow the procedures in After Working Inside Your Computer.
System Setup 3 System Setup enables you to manage your computer hardware and specify BIOS‐level options.
Table 2. Navigation Keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. Moves to the next focus area. NOTE: For the standard graphics browser only. Moves to the previous page till you view the main screen.
Option Description System Memory Displays the size of the system memory. Extended Memory Displays the size of the extended memory. Memory Speed Displays the speed of the memory. Keyboard Type Displays the type of keyboard. Backlite (Default Setting) Table 4. Advanced Option Description Intel (R) SpeedStep (TM) Allows you to enable or disable the Intel (R) SpeedStep (TM) feature.
Option Description • USB Debug - Disabled (Default Setting) Table 5. Security Option Description Unlock Setup Status Unlocked (Default Setting) Admin Password Status Displays the status of the admin password. Default Setting: Not set System Password Status Displays the status of the system password. Default Setting: Not set HDD Password Status Displays the status of the system password. Default Setting: Not set Asset Tag Allows you to set the asset tag.
Option Description enabled, the BIOS will turn On the TPM during POST so that it can be used by the operating system. This option is Enable by default. NOTE: Disabling this option does not change any settings you may have made to the TPM, nor does it delete or change any information or keys you may have stored there. It simply turns Off the TPM so that it cannot be used. When you re-enable this option, the TPM will function exactly as it did before it was disabled.
Updating the BIOS It is recommended to update your BIOS (system setup), on replacing the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet 1. Re-start the computer. 2. Go to dell.com/support. 3. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product.
Assigning a System Password and Setup Password You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only when Password Status is Unlocked. If the Password Status is Locked, you cannot change the System Password. NOTE: If the password jumper is disabled, the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer.
Diagnostics 4 If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Device Status Lights Icon Description Turns on when you turn on the computer. Turns on when the computer reads or writes data. Turns on steadily or blinks to indicate battery charge status. Turns on when wireless networking is enabled. Battery Status Lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking amber light and white light An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop.
Technical Specifications 5 NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help and Support, and then select the option to view information about your computer. Table 8. System Information Feature Specification System Chipset Mobile Intel 8 Series Chipset DMA Channels two VT-d DMA remap engines Interrupt Levels Intel 64 and IA-32 Architecture BIOS Chip (NVRAM) 8 MB Table 9.
Feature Specification Video controller and memory: NVIDIA Quadro K1100M , 2 GB GDDR5(4 Pcs 128Mx32), 1.5 V based Table 12. Audio Feature Specification Integrated dual-channel High-Definition audio Table 13. Communication Feature Specification Network adapter ethernet via USB-to-Ethernet Dongle provided in box NOTE: No RJ45 (10/100/1000Base-T, IPv6) provided. Wireless wireless On/Off implemented via keyboard wireless key • • WLAN and Bluetooth BT 4.0 + LE combo card support Bluetooth 2.1/3.
Feature Specification Active area (X/Y) 344.16 mm X 193.59 mm / 345.60 mm X 194.40 mm (13.5 inches X 7.62 inches / 13.60 inches X 7.65 inches) Maximum resolution 1920 X 1080 pixels / 3200 X 1800 pixels Maximum Brightness 400 nits Operating angle 0° (closed) to 135° Refresh rate 60 Hz Minimum viewing angles: Horizontal 80/80 Vertical 80/80 Table 16.
Feature Specification Hard Drives (optional) one internal 2.5 inch SATA HDD Solid State Drives (optional) one Solid State Drive (SSD), Full Mini Card (FMC) Size: 128 GB, 256 GB, 500 GB, 512 GB, and 1 TB Table 20. Battery Feature Specification Type Li-polymer 6-cell (61 Wh) / 6-cell (91 Wh) Dimensions : 61 Wh : Depth 92.65 mm (3.64 inches) Height 9 mm (0.35 inches) Width 270 mm (10.62 inches) Weight 320 g (0.70 lb) Depth 92.65 mm (3.64 inches) Height 9 mm (0.35 inches) Width 342.
Feature Specification Dimensions: Height 22 mm (0.86 inches) Width 66 mm (2.59 inches) Depth 143 mm (5.62 inches) Temperature range: Operating 0 °C to 40 °C (32 °F to 104 °F) Non Operating –40 °C to 70 °C (–40 °F to 158 °F) Table 22. Physical Dimensions Physical Specification Height: 18 mm to 18.37 mm max (0.70 inches to 0.72 inches) Width 372.2 mm (14.60 inches) Depth 253.9 mm (9.99 inches) Weight (Minimum) 1.31 kg (4.5 lb) Table 23.
Contacting Dell 6 NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit dell.com/support 2. Select your support category. 3.
