Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive Optical Drive Wireless Mini-Card Internal Module With Bluetooth® Wireless Technology Coin-Cell Battery Processor Heat Sink Processor Module Display Camera Module System Board Flashing the BIOS Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer.
Back to Contents Page Before You Begin Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Recommended Tools Turning Off Your Computer Before Working Inside Your Computer This manual provides instructions for removing and installing components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: l You have performed the steps in Turning Off Your Computer and Before Working Inside Your Computer.
CAUTION: To avoid damaging the computer, perform the following steps before you begin working inside the computer. 1. Ensure that the work surface is flat and clean to prevent the computer cover from being scratched. 2. Turn off your computer (see Turning Off Your Computer) and all attached devices. CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. 3. Disconnect all telephone or network cables from the computer. 4.
Back to Contents Page Flashing the BIOS Dell™ Inspiron™ N5020/M5030/N5030 Service Manual The BIOS may require flashing when an update is available or when replacing the system board. To flash the BIOS: 1. Turn on the computer. 2. Go to support.dell.com/support/downloads. 3. Locate the BIOS update file for your computer: NOTE: The Service Tag for your computer is located on a label at the bottom of the computer. If you have your computer's Service Tag: a. Click Enter a Service Tag. b.
Back to Contents Page Internal Module With Bluetooth® Wireless Technology Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Bluetooth Module Replacing the Bluetooth Module WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer.
4. Replace the palm rest (see Replacing the Palm Rest). 5. Replace the keyboard (see Replacing the Keyboard). 6. Replace the battery (see Replacing the Battery). CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer.
Back to Contents Page Camera Module Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Camera Module Replacing the Camera Module WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer.
5. Replace the palm rest (see Replacing the Palm Rest). 6. Replace the keyboard (see Replacing the Keyboard). 7. Replace the battery (see Replacing the Battery). CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer.
Back to Contents Page Coin-Cell Battery Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Coin-Cell Battery Replacing the Coin-Cell Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer.
Back to Contents Page Processor Module Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Processor Module Replacing the Processor Module WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer.
7. Lift the processor module from the ZIF socket. Replacing the Processor Module NOTE: If a new processor is installed, you will receive a new thermal-cooling assembly, which will include an affixed thermal pad, or you will receive a new thermal pad along with documentation to illustrate proper installation. 1. Follow the instructions in Before You Begin. 2. Align the pin-1 corner of the processor module with the pin-1 corner of the ZIF socket, then insert the processor module.
Back to Contents Page Processor Heat Sink Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Processor Heat Sink Replacing the Processor Heat Sink WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
1 processor heat sink 2 captive screws (4) Replacing the Processor Heat Sink NOTE: This procedure assumes that you have already removed the processor heat sink and are ready to replace it. 1. Follow the instructions in Before You Begin. 2. Place the processor heat sink on the system board. 3. Align the four captive screws on the processor heat sink with the screw holes on the system board and tighten the screws in sequential order (indicated on the processor heat sink).
Back to Contents Page Display Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Display Assembly Display Bezel Display Panel WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer.
1 display assembly 2 screws (2) 3 display cable 4 Mini-Card antenna cable Replacing the Display Assembly 1. Follow the instructions in Before You Begin. 2. Place the display assembly in position and replace the two screws (one on each side) that secure the display assembly to the computer base. 3. Route the display cable into the routing guide and connect the display cable to the connector on the system board. 4.
1 display bezel Replacing the Display Bezel 1. Follow the instructions in Before You Begin. 2. Align the display bezel over the display panel, and gently snap it into place. 3. Replace the display assembly (see Replacing the Display Assembly). Display Panel Removing the Display Panel 1. Follow the instructions in Before You Begin. 2. Remove the display assembly (see Removing the Display Assembly). 3. Remove the display bezel (see Removing the Display Bezel). 4.
1 display cable 2 screws (8) 3 display panel 4 camera cable connector 6. Lift the display panel off the display cover. 7. Turn the display panel over and place it on a clean surface. 8. Lift the tape that secures the display cable to the display board connector and disconnect the display cable. 9. Peel off the camera cable from the back of the display panel. 1 tape 2 display board connector 3 display cable 4 back of the display panel 10.
2. Replace the four screws (two on each side) that secure the display panel brackets to the display panel. 3. Connect the display cable to the display board connector and secure it with the tape. 4. Adhere the camera cable to the back of the display panel. 5. Place the display panel on the display cover and connect the camera cable to the connector on the camera module. 6. Align the screw holes on the display panel with the screw holes on the display cover. 7.
Back to Contents Page Hard Drive Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Hard Drive Replacing the Hard Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. WARNING: If you remove the hard drive from the computer when the drive is hot, do not touch the metal housing of the hard drive.
1 hard drive Replacing the Hard Drive 1. Follow the instructions in Before You Begin. 2. Remove the new hard drive from its packaging. Save the original packaging for storing or shipping the hard drive. 3. Place the hard drive in the hard-drive bay and push the hard drive towards the connector until it is fully seated. 4. Turn the computer over and replace the two screws that secure the hard- drive to the base of the computer. 5. Replace the palm rest (see Replacing the Palm Rest). 6.
Back to Contents Page Power Button Module Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Power Button Module Replacing the Power Button Module WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer.
3. Replace the screw that secures the power button module to the palm rest. 4. Adhere the power button cable to the palm rest. 5. Replace the palm rest (see Replacing the Palm Rest). 6. Replace the keyboard (see Replacing the Keyboard). 7. Replace the battery (see Replacing the Battery). CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer.
Back to Contents Page Keyboard Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Keyboard Replacing the Keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer.
1 plastic scribe 2 palm rest tabs (3) 3 keyboard 4 palm rest 7. Without pulling hard on the keyboard, slide it towards the display. 8. Lift the connector latch and pull the keyboard cable to disconnect it from the connector on the system board. 9. Lift the keyboard off the computer. 1 keyboard tabs (5) 3 connector latch 2 keyboard cable Replacing the Keyboard 1. Follow the instructions in Before You Begin. 2.
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Back to Contents Page Memory Module(s) Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Memory Module(s) Replacing the Memory Module(s) WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer.
2. Align the notch in the memory module with the tab in the memory-module connector. 3. Slide the memory module firmly into the connector at a 45-degree angle, and press the memory module down until it clicks into place. If you do not hear the click, remove the memory module and reinstall it. NOTE: If the memory module is not installed properly, the computer may not boot. 1 tab 2 notch 4. Replace the keyboard (see Replacing the Keyboard). 5. Replace the battery (see Replacing the Battery).
Back to Contents Page Wireless Mini-Card Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Wireless Mini-Card Replacing the Wireless Mini-Card WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer.
Replacing the Wireless Mini-Card 1. Follow the instructions in Before You Begin. 2. Remove the new wireless Mini-Card from its packaging. CAUTION: Use firm and even pressure to slide the card into place. If you use excessive force, you may damage the connector. CAUTION: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card.
Back to Contents Page Optical Drive Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Optical Drive Replacing the Optical Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer.
CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer.
Back to Contents Page Palm Rest Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Palm Rest Replacing the Palm Rest WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer.
1 power button cable connector 2 palm rest 3 touch pad cable connector 4 speaker cable connector CAUTION: Carefully separate the palm rest from the computer base to avoid damage to the palm rest. 7. 1 Slide a plastic scribe between the computer base and the palm rest and pry out the palm rest off the computer base. palm rest 2 plastic scribe Replacing the Palm Rest 1. Follow the instructions in Before You Begin. 2.
CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer.
Back to Contents Page Battery Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Battery Replacing the Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer.
Back to Contents Page Speakers Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Speakers Replacing the Speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer.
5. Replace the palm rest (see Replacing the Palm Rest). 6. Replace the keyboard (see Replacing the Keyboard). 7. Replace the battery (see Replacing the Battery). CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer.
Back to Contents Page System Board Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the System Board Replacing the System Board Entering the Service Tag in the BIOS WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer.
1 screws (2) 2 system board 15. Lift the system board assembly off the computer base. Replacing the System Board 1. Follow the instructions in Before You Begin. 2. Align the connectors on the system board with the slots on the computer base and place it on the computer base. 3. Replace the two screws that secure the system board to the computer base. 4. Replace any card or blank that you removed from the Media Card Reader. 5. Replace the coin-cell battery (see Replacing the Coin-Cell Battery).
Entering the Service Tag in the BIOS 1. Ensure that the AC adapter is plugged in and that the main battery is installed properly. 2. Turn on the computer. 3. Press during POST to enter the system setup program. 4. Navigate to the security tab and enter the service tag in the Set Service Tag field.