Owner's Manual

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Dell

™

Management Console

Version 1.1

User’s Guide

book.book Page 1 Monday, April 19, 2010 5:19 PM

Summary of content (190 pages)

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book.book Page 1 Monday, April 19, 2010 5:19 PM Dell™ Management Console Version 1.
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book.book Page 2 Monday, April 19, 2010 5:19 PM Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: —A WARNING indicates a potential for property damage, personal injury, or death. COMMENT ____________________ Information in this document is subject to change without notice. © 2010 Dell Inc. All rights reserved.
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book.book Page 3 Monday, April 19, 2010 5:19 PM Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . New Features in This Release. . . . . . . . . . . . . . 14 . . . . . 15 . . . . . . . . . . . . . 18 Planning Your Dell Management Console Installation . . . . . . . . . . . . . . . . Other Documents You May Need 2 . . . . . . . . . . . . Installing, Uninstalling, and Upgrading Dell Management Console . . . . . . . . . . Installation Requirements . 13 . . .
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book.book Page 4 Monday, April 19, 2010 5:19 PM 3 Migrating the Dell OpenManage IT Assistant Discovery Settings . . . . . . . . . . . . . . . . . Importing IT Assistant Discovery Settings The Database Migration User Interface . . . . . . . . 27 . . . . . . . . 28 Points to Note Before Migrating the IT Assistant Discovery Settings . . . . . . . . . . . . . . . . . Remote Database . . . . 28 . . . . . . . . . . . . . . . . . 28 Enabling Remote Connection to SQL Server 2005 or 2008 Express . . .
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book.book Page 5 Monday, April 19, 2010 5:19 PM Connection Profiles and Credentials Management . . . . . . . . . . . . . . . . . . . . . . . 43 . . . . . . . . . . . . . . . 44 . . . . . . . . . . . . . . . . 44 Managing Credentials Connection Profiles . Viewing the Default Connection Profile . . . . . . 44 . . . . . . . 45 . . . . . . . . 45 . . . . . . . . . . . . . . . 47 Editing the Default Connection Profile Creating a New Connection Profile Creating a Discovery Task .
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book.book Page 6 Monday, April 19, 2010 5:19 PM 6 The Deploying Dell OpenManage Server Administrator Solution . . . . . . . . . . . . . . 59 About Deployment Solution . . . . . . . . . . . . . . . The Deploy Dell OpenManage Server Administrator User Interface . . . . . . . . . . . . . . . . . . . . . . 60 . . . . . . 60 . . . . . . . . . . . . . . . . . . . . . . . 60 . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Knowing Your Deploy Dell OpenManage Server Administrator User Interface .
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book.book Page 7 Monday, April 19, 2010 5:19 PM Creating a Command Line Builder Task on Managed Systems to Run Remote Access Controller Commands . . . Creating an Associate Dell Devices Task Dell Tasks Rollout Policy 74 . . . . . . . . . . . . . . 76 78 Creating a Run Script Task Using Task Tokens for Executing a Script or Command on Managed Storage-Systems . . . . . . . . . . . . . . . . . . 79 Creating a Warranty Extractor Task . . . . . . . . 80 Hardware Configuration Tasks . . . . . . . .
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book.book Page 8 Monday, April 19, 2010 5:19 PM Installing Systat for Linux Performance Monitoring . . . . . . . . . . . . . . . Metrics for Performance . . . . . . 95 . . . . . . . . . . . . . . 96 Threshold Values for Performance Monitoring . . . . . . . . . . . . . Enabling Monitor Policies . . . . . . . . 100 . . . . . . . . . . . . . . 101 Changing a Poll Setting . . . . . . . . . . . . . . 102 Adding a Task to a Rule . . . . . . . . . . . . . . 102 . . . . . . . . . . . . . . . . . .
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book.book Page 9 Monday, April 19, 2010 5:19 PM Configuring SMTP Server Creating Health Monitor E-mail Task . Metrics for Power Monitoring. 123 . . . . . . . . . . . . . 123 . . . . . . . . 124 . . . . . . . . . . . . . . 124 . . . . . . . 125 . . . . . . . . . . . . . . . . . . . . . . 125 Managing Power Monitoring Metrics Group Metrics 121 . . . . . . . . . Threshold Values for Power Monitoring Managing Power Monitoring 119 . . . . . . . . . . . . . . . . . . . . . .
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book.book Page 10 Monday, April 19, 2010 5:19 PM Dell Inventory Collector Tool . . . . . . . . . . . . . Dell Vendor Configuration Page . . . . . . . . . . . . Downloading Dell Update Packages . . . . . . . . . 140 . . . . . . . . 140 Discovering Patch Updates Supported Windows Dell Servers . . . . . . . . . . . . . . . . . 140 . . . . . . Accessing Dell Patch Management Reports Compliance Assessment Task . Staging and Distributing DUPs 141 . . . . . . . . . . . . 142 . . . . . . . . . .
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book.book Page 11 Monday, April 19, 2010 5:19 PM 12 Reporting . . . . . . . . . . . . . . . . . . . . . . . . 153 About the Reporting Module. . . . . . . . . . . . . . . 153 The Reporting User Interface . . . . . . . . . . . . . . 154 . . . . . . . 154 . . . . . . . . . . . . . . . 155 Knowing Your Reports User Interface Creating a New SQL Report . . . . . . . . . 155 . . . . . . . . . . . . . . . . . . 156 . . . . . . . . . . . . . . . . . . . . 156 . . . . . . . . . . . . . . . . . .
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book.book Page 12 Monday, April 19, 2010 5:19 PM Procedure to Import Multiple SSL Certificates into Dell Management Console Connection Profile . . . . . . . . . . . . . . . . 163 Points to Note . . . . . . . . . . . . . . . . . . . . . B Dell Management Console Security . . . 167 . . . . . . . . . . . . . . . 167 . . . . . . . . . . . . . . . . . . . . . . . 167 Built-in Security Features Ports . C Attributes for Inventory . 12 Contents 166 . . . . . . . . . . . .
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book.book Page 13 Monday, April 19, 2010 5:19 PM 1 Introduction Dell™ Management Console is a one-to-many systems management application that provides enhanced discovery, inventory, monitoring, patch updates, and reporting features. Dell Management Console is a Web-based graphical user interface (GUI) with a scalable, modular console for basic hardware management as well as advanced functions, such as asset management, enhanced security, and compliance.
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book.book Page 14 Monday, April 19, 2010 5:19 PM For upgrading from earlier releases of Dell Management Console to this release, see the Support Information Matrix for Dell Management Console Version 1.1.
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book.book Page 15 Monday, April 19, 2010 5:19 PM • Types of devices on your network, both Dell and non-Dell • Security of your devices • Connection profiles and credentials. For more information, see “Connection Profiles and Credentials Management.” 4 Configure Dell Management Console, in the following sequence: a Discovery tasks — Define a group of network devices that you want to discover.
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book.book Page 16 Monday, April 19, 2010 5:19 PM What are the basic hardware requirements for installing Dell Management Console? Depending on your specific Dell Management Console deployment and your network environment, it is advisable to exceed the recommended configurations for processor speed, amount of memory, and hard-drive space.
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book.book Page 17 Monday, April 19, 2010 5:19 PM Which systems management protocol(s) should I plan to install or enable? In general, your choice of protocols is determined by the systems you want to monitor and the respective agent protocols they support.
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book.book Page 18 Monday, April 19, 2010 5:19 PM Planning to Configure the Dell Management Console After installing the Dell Management Console, you must plan to configure it. My network has Dell and non-Dell devices. Should I configure them separately? Yes, you must import the appropriate MIBs for all non-Dell devices that you want to monitor. Importing the MIBs for non-Dell devices will allow you to receive SNMP alerts for them.
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book.book Page 19 Monday, April 19, 2010 5:19 PM Table 1-1.
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book.book Page 20 Monday, April 19, 2010 5:19 PM Other Documents You May Need You can access the following documents for your reference. • Symantec documents are available under Help Documentation Library. • 20 Symantec documentation includes documentation for Notification Server 7.0. • Online Help is available under Help Context. • Support Information Matrix for Dell Management Console is available on the Dell Support website at support.dell.com/manuals.
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book.book Page 21 Monday, April 19, 2010 5:19 PM Installing, Uninstalling, and Upgrading Dell Management Console 2 Dell™ Management Console uses the Symantec™ modular architecture to provide you with solutions that best fit your needs. The Dell Management Console is built on the Symantec infrastructure and leverages its key technologies for completing tasks, software deployment, and discovery and inventory of devices on the network.
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book.book Page 22 Monday, April 19, 2010 5:19 PM • SQL Express 2005 Express for up to 500 managed systems Microsoft SQL Express 2008, SQL Server 2005 or SQL Server 2008 (64-bit Remote Only) for 500+ managed systems • At least 8 GB of free disk space. 10 GB of free disk space is recommended. • Internet Information Services 6.0 • Microsoft Internet Explorer® version 7.0 or 8.
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book.book Page 23 Monday, April 19, 2010 5:19 PM A message prompting you to restart the machine to increase the number of ports is displayed. Select Yes. After system restart, run the installer. The installer scans your system for the Microsoft .NET framework. If the .NET is not installed, then you are prompted to install the .NET framework. If there are no missing dependencies, the Symantec Installation Manager Setup dialog box is displayed. 3 Click Next.
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book.book Page 24 Monday, April 19, 2010 5:19 PM 12 On the Dell Management Console Configuration dialog box, enter the local administrator credentials. If you have configured e-mail information, you can verify the configuration by sending a test e-mail. 13 Click Next. 14 On the Database Configuration dialog box, enter details of the Microsoft SQL Server that is used by Symantec Management Console, and click Next.
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book.book Page 25 Monday, April 19, 2010 5:19 PM aexconfig /svcid user: password: NOTE: The aexconfig command is available under the Altiris/Notification server/bin folder. • After installing the Dell Management Console, if you change the system hostname and try to launch the Dell Management Console, a server exception is displayed.
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book.book Page 26 Monday, April 19, 2010 5:19 PM Upgrading to the Latest Version of Dell Management Console You can upgrade the Dell Management Console from the previous version using the Dell Management Console DVD. If you are upgrading to this release of Dell Management Console, then use SIM. SIM must be connected to internet for getting the latest updates. When you launch SIM, all the critical updates are listed and the recommended updates are listed in the Updates section.
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book.book Page 27 Monday, April 19, 2010 5:19 PM Migrating the Dell OpenManage IT Assistant Discovery Settings 3 If you have not used Dell™ OpenManage™ IT Assistant or do not want to migrate discovery ranges to the Dell Management Console, skip this section. If you are an existing user of IT Assistant, read this section to know how to migrate discovery ranges to the Dell Management Console. The Dell Management Console allows you to migrate discovery setting information from IT Assistant 8.0 and later.
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book.book Page 28 Monday, April 19, 2010 5:19 PM The Database Migration User Interface You can access the database migration link by clicking Home Dell Management Console Portal. In the Dell Enterprise Management Quick Start Web part, on the Getting Started tab, click Migrate Dell OpenManage IT Assistant Discovery Settings. Points to Note Before Migrating the IT Assistant Discovery Settings • You can migrate only the discovery ranges from IT Assistant 8.
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book.book Page 29 Monday, April 19, 2010 5:19 PM • Mixed/SQL Authentication — Provide the administrator SQL login credentials for the IT Assistant database. The given SQL login credentials should be enabled and have the appropriate server roles and user mapping for the remote database. IT Assistant creates its database in the Windows Authentication mode only. To use SQL Authentication, change the authentication mode. For more information, see “Enabling SQL Server and Windows Authentication.
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book.book Page 30 Monday, April 19, 2010 5:19 PM Enabling Remote Connection To enable a remote connection: 1 Open SQL Server Surface Area Configuration. 2 Select Surface Area Configuration for Services and Connections. 3 On the left pane, expand the SQL Server instance Database Engine Remote Connections. 4 On the right side select Local and remote connections Using both TCP/IP and named pipes. 5 On the left side, select SQL Server Browser Service.
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book.book Page 31 Monday, April 19, 2010 5:19 PM Click Next. 7 The second page displays the discovery ranges retrieved from the IT Assistant database that you provided in the previous pane. The Include Range listbox displays all enabled include ranges retrieved from IT Assistant. NOTE: If a sub-range is disabled within the Include Range, it will not be migrated to Dell Management Console. The Exclude Range listbox displays all exclude ranges retrieved from IT Assistant.
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book.book Page 32 Monday, April 19, 2010 5:19 PM Viewing Migrated Data in Dell Management Console To view the migrated data in Dell Management Console: 1 Click Home Discovery and Inventory Network Discovery 2 On the Network Discovery Task Management Web part, in the Available Tasks tab, you can view the various migrated scan groups (Discovery Tasks.) The migrated discovery tasks are displayed as IT Assistant Migrated Discovery Task - .
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book.book Page 33 Monday, April 19, 2010 5:19 PM Dell Management Console User Interface 4 This chapter describes the user interface (UI) — the look and feel — of Dell™ Management Console. The underlying framework of the Symantec™ Notification Server® provides a dynamic user interface with rich controls. Dell Management Console is located under C:\Program Files\Dell\Sysmgt\dmc.
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book.book Page 34 Monday, April 19, 2010 5:19 PM • The Reports menu consists of all reports available in Dell Management Console. • The Settings menu consists of sub-menus for configuring security, Symantec Notification Server, and Dell Management Console. • Help menu provides you access to the online help and other documentation links. You can find information about all features from this menu. Selecting a sub-menu displays a page in which you can navigate through a tree structure on the left side.
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book.book Page 35 Monday, April 19, 2010 5:19 PM The portal page consists of Web parts for device health, status of tasks, alerts, and so on. To get started with Dell Management Console, select the Dell Enterprise Management Quick Start Web part. The various tabs available on this Web part enable you to configure Dell Management Console. From the Dell Enterprise Management Quick Start Web part, you can do the following: • Migrating discovery ranges from Dell OpenManage™ IT Assistant.
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book.book Page 36 Monday, April 19, 2010 5:19 PM Modifying the Dell Management Console Portal Page You can add or remove Web parts from the portal pages. 1 On the top right hand corner of the Dell Management Console Portal page, select Edit. NOTE: The Edit button is displayed on this page only when you register the Dell Management Console on the Dell website at dell.com/openmanage/register. 2 In select web part, choose the Web part you want to display on the portal page and click Add.
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book.book Page 37 Monday, April 19, 2010 5:19 PM Depending on the connection profile, the options available for a device may vary.
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book.book Page 38 Monday, April 19, 2010 5:19 PM Resource Manager 1 Click Manage All Devices. 2 On the All Devices page, right-click a device, for example a server, and select Resource Manager. You can also double-click on the device name to access the Resource Manager. 3 The Resource Manager page displays complete information about the device including summaries of hardware, filter, and polices, the calendar of tasks scheduled for this device, and so on.
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book.book Page 39 Monday, April 19, 2010 5:19 PM Settings Menu — Dell OpenManage Network Manager 1 From Dell Management Console, select Settings Console Right-click Actions. 2 On the left pane of the Management Applications page, click an application, for example Dell OpenManage Network Manager. The Dell OpenManage Network Manager page is displayed. NOTE: This application is a right-click option for an infrastructure device, hence the Resource Type is displayed as Dell Infrastructure Device.
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book.book Page 40 Monday, April 19, 2010 5:19 PM Table 4-1. Resource Type for Dell Devices (continued) Dell Device Resource Type Dell PowerConnect™/KVM/Fibre Channel switch Dell Infrastructure Device Dell Remote Access Controller Dell OOB (out-of-band) Management Device Dell PowerVault™ MD Arrays Dell Network Storage Device Dell|EqualLogic Groups NOTE: It is recommended that you do not change the Resource Type for a device.
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book.book Page 41 Monday, April 19, 2010 5:19 PM Configuring Discovery and Inventory Settings 5 With Dell™ Management Console you can discover and inventory devices, alert users, update drivers, BIOS, and firmware, and perform a variety of tasks for each system in your enterprise. Managed systems can include servers, printers, tape devices, storage devices, systems with remote access cards, Dell PowerConnect™ switches, and digital keyboard/video/mouse (KVMs) switches used with rack-dense systems.
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book.book Page 42 Monday, April 19, 2010 5:19 PM The Discovery User Interface To access the Discovery portal: click Home Discovery and Inventory Network Discovery. Knowing Your Discovery User Interface The Network Discovery Quick Start Actions Web part is a good place to start configuring discovery for network devices. The Network Discovery Task Management Web part at the bottom of the screen displays the available discovery tasks and the tasks that have run.
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book.book Page 43 Monday, April 19, 2010 5:19 PM • Credentials needed to communicate with the devices. For example, if you want to discover Microsoft® Windows® systems by using the WMI protocol, then you must provide Windows credentials to Dell Management Console. See “Managing Credentials.” • Systems management protocols needed to manage the systems and devices on the network. Table 5-1 provides a quick reference.
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book.book Page 44 Monday, April 19, 2010 5:19 PM Managing Credentials To add Dell|EMC storage devices to the network and discover these devices, provide the credentials for the discovery solution to communicate with the Dell|EMC devices. 1 In Dell Management Console, click Settings All Settings. 2 On the left hand pane, under the Settings Monitoring and Alerting Credential Settings folder, select Credentials Management. 3 On the right hand pane, click Add Credentials.
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book.book Page 45 Monday, April 19, 2010 5:19 PM Edit the default connection profile to add or remove protocols. NOTE: Even though the default connection profile already exists, you must still configure the appropriate credentials for each protocol. Editing the Default Connection Profile You can edit the Default Connection Profile or add a new connection profile by clicking Add Settings: 1 On the Manage Connection Profile page, select Default Connection Profile and click edit (the pencil icon.
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book.book Page 46 Monday, April 19, 2010 5:19 PM 4 Enter the Connection Profile name, for example, EMC_SNMP. 5 Select emc-cred from the drop down list, see “Managing Credentials.” Dell Management Console retrieves the emc-cred information and populates all fields. 6 Select the SNMP V1 V2 protocol and turn it on and click the down arrow to configure the SNMP credentials and then click OK. The new connection profile is displayed in the Manage Connection Profiles page.
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book.book Page 47 Monday, April 19, 2010 5:19 PM Table 5-1.
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book.book Page 48 Monday, April 19, 2010 5:19 PM NOTE: If you select ARP, provide the IP address of the router that is configured to accept SNMP requests. 4 In Step 2: Enter network IP Ranges, and click Include Custom Range. Custom ranges are used to define various subnets at the same time. For example, a custom range of 10.94.*.* with a Subnet mask of 255.255.255.0 will scan all IP addresses from 10.94.1.1 to 10.94.255.254.
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book.book Page 49 Monday, April 19, 2010 5:19 PM 10 In the Create New Shared Schedule page, enter name and description of the schedule. Select Add schedule Scheduled Time and select 0600 hours as the start time for the discovery task. Click No repeat and select the Week and Monday in the Repeat Schedule screen. Click OK. 11 On the Discover network devices page, click Finish. The Discover_All task is displayed in the Task Management Portal under Server Tasks Network Tasks folder.
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book.book Page 50 Monday, April 19, 2010 5:19 PM Viewing Discovered Devices To view the discovered network devices: 1 Click Manage All Devices. 2 On the left pane, select servers to view the systems that are discovered. All servers that have Dell OpenManage Server Administrator installed on them are discovered as Resource Type=Dell Computer. For information on other resource types, see Table 4-1. 3 Select a system and double-click it to view its details.
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book.book Page 51 Monday, April 19, 2010 5:19 PM Point to Note • If you have to delete a virtual machine, modular system, or a cluster displayed in the All Devices tree, first delete the devices under the group and then delete the group. Remove the group from the discovery range too; other wise, the group is displayed after every discovery cycle. Resource Manager The Resource Manager page contains two Web parts on the right hand pane of the screen.
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book.book Page 52 Monday, April 19, 2010 5:19 PM In the Event Console, when traps get generated from FC switches, ethernet switches, or EMC arrays, the IP address of the device is displayed; however, the name of the device is not displayed even though the device is already discovered in Dell Management Console. Event Console also provides a rule-based triggering system that lets you process alerts in the following ways: • Launch task server tasks in response to specific alerts.
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book.book Page 53 Monday, April 19, 2010 5:19 PM 5 Close the browser window and restart the Altiris™ object host service. Discovery Performance To manage performance of Dell Management Console for discovery tasks, you can set the number of threads required for each discovery tasks before creating the discovery tasks. 1 Click Settings All Settings. 2 On the right hand pane, under Settings Discovery and Inventory  Network Discovery Settings.
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book.book Page 54 Monday, April 19, 2010 5:19 PM NOTE: Dell recommends that you use caution when enabling this feature. A high number of alerts from an unmanaged device could cause Dell Management Console to stop responding.
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book.book Page 55 Monday, April 19, 2010 5:19 PM For example, Wireshark Creating a New Organizational View and Organizational Group 1 Click Manage Organizational Views and Groups. 2 On the left pane, right-click the New Organizational Views New Organizational View. 3 Right-click on the New Organizational View and select New Organizational Group. You can add devices to this group and assign an appropriate role to this group.
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book.book Page 56 Monday, April 19, 2010 5:19 PM Knowing Your Inventory User Interface The Agentless Inventory Quick Start Web part is a good place to start configuring and viewing the inventory information for network devices. The Agentless Inventory Tasks Web part at the bottom of the screen displays the available inventory tasks and the tasks that have run. Creating an Inventory Task to Inventory All Systems To inventory the discovered systems and display the information in Resource Manager.
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book.book Page 57 Monday, April 19, 2010 5:19 PM 4 In step 2: Inventory network task name, enter a unique name—Dell Server Inventory Task—to help distinguish between various tasks of the same type, and then click Next. 5 In step 3: Schedule, select Now, to run the schedule after creating this task, and then click Finish. You can decide to specify a later date and time to run this task and make this a recurring task.
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book.book Page 58 Monday, April 19, 2010 5:19 PM 4 Clear all devices except the Dell|EMC devices and then click Next. 5 In step 2: Inventory network task name, enter a unique name—Dell Server Inventory Task—to help distinguish between various tasks of the same type and then click Next. 6 In step 3: Schedule, select Now to run the schedule after creating this task, and then click Finish. You can specify a later date and time to run this task, and make this a recurring task.
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book.book Page 59 Monday, April 19, 2010 5:19 PM 6 The Deploying Dell OpenManage Server Administrator Solution The deployment solution of the Dell™ Management Console provides similar functionality as the Software Update feature in Dell OpenManage™ IT Assistant. About Deployment Solution The deployment solution helps you to install the Dell OpenManage agent— Dell OpenManage Server Administrator—on target systems.
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book.book Page 60 Monday, April 19, 2010 5:19 PM The Deploy Dell OpenManage Server Administrator User Interface You can access the Deploy Dell OpenManage Server Administrator link in the Dell Management Console portal page on the Dell Enterprise Management Quick Start Web part under the Discover Your Network tab.
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book.book Page 61 Monday, April 19, 2010 5:19 PM The Server Administrator package is created in the default, shared library folder. You can access this package from Manage All Resources. Deploying Server Administrator Task Software update involves creating a Software Update task and deploying the Server Administrator agent on the managed system. Before you deploy OpenManage Server Administrator, you must ensure that the Altiris Agent is installed on the managed system.
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book.book Page 62 Monday, April 19, 2010 5:19 PM Deleting Server Administrator Package from Management Station To delete the existing Server Administrator packages from the Dell Management Console system: 1 Click Manage All Resources. 2 Search for Dell OpenManage components and delete Software component, release, package, and product with the same Dell OpenManage version. You can type Dell in the search field to view the Dell OpenManage Server Administrator imported packages.
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book.book Page 63 Monday, April 19, 2010 5:19 PM 3 Click Deploy Dell OpenManage Server Administrator. The Dell OpenManage Server Administrator Deployment and Status page is displayed. NOTE: Install the Altiris agent before deploying Server Administrator. Register the agent with the Symantec Notification Server® that is used to deploy Server Administrator. If you push the agent from one system and Server Administrator from another, the task fails.
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book.book Page 64 Monday, April 19, 2010 5:19 PM 6 On the second page of the wizard select the Windows or Linux package based on the requirement, and then click Next: a Select the target systems using any of the following options: • Quick Add: Enter the system names in this field. This option is useful when the number of target systems is small. • Add: Add computers from a list of discovered systems. This option is useful when the number of target systems is medium.
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book.book Page 65 Monday, April 19, 2010 5:19 PM Viewing the Task Details After the task is run, the status is displayed on the Dell OpenManage Server Administrator Deployment and Status page under the Dell OpenManage Server Administrator Task Status Web part. Double-click the task instance to view details of the task. For tasks that are scheduled for later time, double-click the task from the Dell OpenManage Server Administrator Task Status Web part and change the schedule.
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book.book Page 66 Monday, April 19, 2010 5:19 PM Changing Default Location of the Software Library If you want to change the location of the library folder: 1 Choose a folder where you want to save the software packages. 2 Share the folder over the network and provide write permission to the administrator only. 3 Click Settings All Settings. 4 On the left pane, select Settings Software Software Catalog and Software Library Settings Software Library Configuration.
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book.book Page 67 Monday, April 19, 2010 5:19 PM Managing Jobs and Tasks 7 A task is an action that you want to perform on a system. The Dell™ Management Console enables you to perform tasks, such as, configuring the hardware or power reset a target device. Based on where you want to execute a task, these tasks are categorized as: • Client Tasks — The client tasks are executed on remote computers through a Task Server. Client tasks always involve a communication between the server and a set of clients.
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book.book Page 68 Monday, April 19, 2010 5:19 PM The Jobs and Tasks User Interface You can access the Jobs and Tasks portal page by clicking Manage Jobs and Tasks. Knowing Your Jobs and Tasks User Interface The Quick Start - Jobs and Tasks Web part on the right pane is a good place to get started on the Tasks solution. You can use this Web part to create and schedule new tasks and jobs. The Task Computer and Devices Web part displays a list of devices assigned to each Task Server.
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book.book Page 69 Monday, April 19, 2010 5:19 PM Using the Jobs and Tasks Module To display the Jobs and Tasks Portal, select click Manage Jobs and Tasks. The Task Management solution (Create New Task page) displays the tasks in a tree structure and is grouped in folders. The Dell tasks are grouped under the Dell Tasks folder. You can schedule tasks to run half-hourly, hourly, during business hours, daily, weekly, monthly, or as custom-defined.
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book.book Page 70 Monday, April 19, 2010 5:19 PM 4 Select Shut down and click OK. The Power Control Device - Shut down task is created and is displayed under the Task Server Tasks Dell Tasks folder. 5 Select the Power Control Device - Power Off task from the Jobs and Tasks tree on the left pane. The details are displayed in the right pane.
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book.book Page 71 Monday, April 19, 2010 5:19 PM You can configure the SNMP service properties, such as Security, Traps, and Agents using the Configure SNMP task. 1 Click Manage Jobs and Tasks to display the Task Management Portal. 2 In the Jobs and Tasks Quick Start Web part, click Create a new job or task. 3 In the Create New Task page, under Dell Tasks Other folder, select the Configure SNMP task. 4 In the right pane, in the SNMP Task Settings, select the Add or Modify SNMP Service Properties.
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book.book Page 72 Monday, April 19, 2010 5:19 PM 11 In the Create New Schedule page, select Now. 12 In the Selected Devices section, click Add to add the devices on which you want to run this task. NOTE: Restart SNMP service on the managed systems for the changes to take effect.
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book.book Page 73 Monday, April 19, 2010 5:19 PM 5 Click Advanced and enter the user credentials and specify the path for the log file to capture the output and then click OK. NOTE: If you do not specify any credentials, the task uses the system-login credentials to communicate with the managed device.
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book.book Page 74 Monday, April 19, 2010 5:19 PM 4 From the Command Line Type, select Dell OpenManage Remote Access Controller and then setniccfg. Click Add. Select -s and enter the value 192.168.0.120 255.255.255.0 192.168.0.1 and then click Add. Or, in Command Syntax, type setniccfg -s 192.168.0.120 255.255.255.0 192.168.0.1. NOTE: You can select a maximum of four parameters from the drop-down list, after which the parameter drop-down is not dynamically populated.
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book.book Page 75 Monday, April 19, 2010 5:19 PM A connection profile contains protocol settings and credentials required by the discovery and inventory modules to communicate with remote agents on the device. Discovery and inventory of devices may not work correctly without this association. Associate Dell Devices task should be set to run periodically to reflect changes in the network topology or protocol settings, and to create associations for new devices.
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book.book Page 76 Monday, April 19, 2010 5:19 PM Dell Tasks Rollout Policy If you are managing a large multi-tiered (hierarchical) enterprise to monitor devices on your network, you can install the Task Server on multiple systems to reduce the load on the Symantec Management Console. This arrangement also reduces the network traffic by having the Altiris Agent access the closest Task Server for jobs and tasks downloads.
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book.book Page 77 Monday, April 19, 2010 5:19 PM Creating a Dell Tasks Rollout Policy Task 1 Click Actions Agents/Plug-ins Rollout Agents/Plug-ins. 2 Under the Dell Tasks Rollout folder, select Install Dell Tasks Handlers and Tools. 3 On the right pane, for the Program Name, select Install Dell Tasks Handlers and Tools. 4 Click Apply to Computers. NOTE: You can apply the policy only to Tasks that meet the Task Server requirements. For more information, see the Online Help.
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book.book Page 78 Monday, April 19, 2010 5:19 PM Tasks Token A token is an item that has no value except in a particular instance. Dell Management Console allows you to create command line tasks using pre-defined tokens. These tokens are replaced with actual values corresponding to the target device when the task is run.
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book.book Page 79 Monday, April 19, 2010 5:19 PM 5 Enter the command script text and select a pre-defined Dell token. 6 Click Insert to insert a token in the script text and click OK. 7 The task is created and displayed under the Jobs and Tasks folder on the left pane.
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book.book Page 80 Monday, April 19, 2010 5:19 PM 8 To run the task on a group of managed storage-systems, click New Schedule. 9 In the Create New Schedule page, select Now. 10 On the New Schedule page, click Add to add the managed storage-systems on which you want to run this task. 11 When the task runs, the %DELL_DEVICE_IPADDRESS% token is substituted by the actual IP address for each target storage-system.
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book.book Page 81 Monday, April 19, 2010 5:19 PM To create the Warranty Extractor task: 1 Click Manage Jobs and Tasks to display the Task Management Portal. 2 In the Jobs and Tasks Quick Start Web part, click Create a new job or task. 3 In the Create New Task page, under the Dell Utilities folder, select the Warranty Extractor task. 4 On the right pane, enter the number of days for which you want to retrieve the warranty information for the newly discovered devices.
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book.book Page 82 Monday, April 19, 2010 5:19 PM NOTE: If the warranty report does not display any retrieved information, then, check if the proxy settings are enabled correctly, and for all subsequent reports, you must select the Delete all existing warranty information option. 5 If the Dell Management Console is managing a large number of devices, the Warranty Extractor task may take some time to complete.
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book.book Page 83 Monday, April 19, 2010 5:19 PM Hardware Configuration Tasks 8 Dell™ Management Console provides a set of hardware configuration tasks that you can use to quickly configure server hardware settings. These tasks enable you to configure common BIOS and common Baseboard Management controller (BMC) settings on Dell PowerEdge™ systems. About Hardware Configuration Tasks The hardware configuration tasks offer the same functionality as the System BIOS task.
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book.book Page 84 Monday, April 19, 2010 5:19 PM • BMC User Management Task — Perform this task to configure user settings for specified users. • Boot Order Task — Perform this task to change the primary device boot sequence of managed systems. • Central Web Server Configuration Task — Perform this task to configure the Central Web Service URL launch point on managed systems that have Dell OpenManage™ Server Administrator installed.
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book.
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book.book Page 86 Monday, April 19, 2010 5:19 PM Creating a Hardware Configuration Task To create a hardware configuration task, see “Using the Jobs and Tasks Module.” You can view the tasks from the Dell Management Console portal page, in the Job and Tasks Status Web part. Double-click a task to view its Output Properties. For more information, see the Online Help.
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book.book Page 87 Monday, April 19, 2010 5:19 PM Monitoring and Alerting 9 Dell™ Management Console communicates with managed devices on the network to collect health and performance data. The Monitoring and Alerting module is the primary interface for monitoring real-time health, performance, and power consumption of systems.
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book.book Page 88 Monday, April 19, 2010 5:19 PM extremely important not to elevate the component status of any element as this may lead to an assumption that the component is bad, but, the change in status may be due to some rollup status. Therefore, Dell Management Console will not always match the OpenManage Server Administrator user interface for storage drill-down status.
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book.book Page 89 Monday, April 19, 2010 5:19 PM Table 9-1. Description of Dell Policies Dell Policy Description Agent -based/ Support Agentless Coverage Default Behavior Default Poll Intervals Device Primary Health Monitors the Agentless primary device health (Dell OpenManage™ Server Administrator provides this information for Dell servers. For all other devices the embedded agent provides this information.
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book.book Page 90 Monday, April 19, 2010 5:19 PM Table 9-1.
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book.book Page 91 Monday, April 19, 2010 5:19 PM The Monitoring and Alerting User Interface You can access the Monitoring and Alerting module by clicking Home Monitoring and Alerting. Knowing Your Monitoring and Alerting User Interface The left pane displays the Monitoring and Alerting tree. From this tree, you can access policies, the Metrics Library, Rule Library, Reports, and Settings. The right pane displays the Web parts of the user interface.
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book.book Page 92 Monday, April 19, 2010 5:19 PM Dependencies The Monitoring and Alerting solution is dependent on various factors. Table 9-2 describes these factors in detail. Table 9-2. Dependencies of the Monitoring Solution Dependency Description Device Agents Health monitoring requires an agent on the monitored device to provide the data over a protocol. For example, on Dell servers Server Administrator must be installed to monitor the server and retrieve its primary health status.
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book.book Page 93 Monday, April 19, 2010 5:19 PM Table 9-2. Dependencies of the Monitoring Solution (continued) Dependency Description Dell License Dell License is the default license and is required to monitor the Dell devices. The Dell License also allows limited customization of the existing policies. However, it does not allow you to create new policies.
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book.book Page 94 Monday, April 19, 2010 5:19 PM You can perform these actions on the Metrics: • Modify metric polling interval. • Modify metric timeout. • Enable or disable metrics. You can perform these tasks on the Rules: • Modify rule condition. • Modify rule value type. • Modify rule value. • Modify rule repeat count. • Modify rule overtime value. • Modify rule state attributes. • Modify rule actions attributes. • Enable or disable rules, packs, and categories. • Clone rules.
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book.book Page 95 Monday, April 19, 2010 5:19 PM Performance Monitoring Performance monitoring enables you to monitor a standard set of performance counters across supported Microsoft Windows and Linux operating systems. Dependencies for Performance Monitoring Table 9-3.
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book.book Page 96 Monday, April 19, 2010 5:19 PM Metrics for Performance Performance metrics are based on the same type of counters for Windows and Linux operating systems. Table 9-4. Metrics for Performance Metric Description (Total Count=simple+compound) CPU %Kernel Utilization Time The percentage of elapsed time that the process threads spend executing code in privileged mode. When a Windows system service is called, the service often runs in privileged mode to gain access to the system-private data.
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book.book Page 97 Monday, April 19, 2010 5:19 PM Table 9-4. Metrics for Performance (continued) Metric Description (Total Count=simple+compound) %User Utilization Time The percentage of elapsed time the processor spends in the user mode. User mode is a restricted processing mode designed for applications, environment subsystems, and integral subsystems. The alternative, privileged mode, is designed for operating system components and allows direct access to hardware and all memory.
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book.book Page 98 Monday, April 19, 2010 5:19 PM Table 9-4. Metrics for Performance (continued) Metric Description (Total Count=simple+compound) Available Memory The amount of physical memory available to processes running on the system, in Megabytes, rather than bytes as reported in Memory\\Available Bytes. It is calculated by adding the amount of space on the Zeroed, Free, and Standby memory lists.
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book.book Page 99 Monday, April 19, 2010 5:19 PM Table 9-4. Metrics for Performance (continued) Metric Description (Total Count=simple+compound) Outgoing Packets/Sec The rate at which packets are sent on the network interface. Physical Disk Average Access Time The time, in seconds, of the average disk transfer. Physical Disk IO/Sec The rate of read and write operations on the disk.
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book.book Page 100 Monday, April 19, 2010 5:19 PM Threshold Values for Performance Monitoring All performance counters have default warning and critical threshold values. Exceeding these thresholds will generate an alert which will affect device roll-up health. You can view the change in device health in the Group Health View (Dell Management Console portal page.) Table 9-5.
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book.book Page 101 Monday, April 19, 2010 5:19 PM Table 9-5.
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book.book Page 102 Monday, April 19, 2010 5:19 PM 3 Click Save changes. 4 Perform a forced client policy update (or wait the default policy update period) for the changes to take affect. See “Forcing a Client Policy Update.” Changing a Poll Setting 1 In the Monitoring and Alerting portal page, on the left hand pane, select Monitor  Policies Metric Library. 2 Select the metric for which you want to change the interval and click the pencil icon to edit it.
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book.book Page 103 Monday, April 19, 2010 5:19 PM To edit metrics: 1 From the Monitoring and Alerting Web portal page, select MonitorPoliciesEdit Agentless Metrics. 2 In the Agentless Metrics, select the metrics that you want to edit and then click the pencil icon. 3 Make the necessary updates to the polling interval and timeout and then click OK. NOTE: You can select multiple metrics and update polling interval and timeout.
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book.book Page 104 Monday, April 19, 2010 5:19 PM Performance Viewer The Performance Viewer provides a real-time interface for viewing performance counters or other monitored data. You can view this data in real-time by selecting Actions Monitor Real-time... and selecting the device. To view historical data, click Actions Monitor Historical... and select the device. See the Symantec documentation from Help Documentation Library for more information on launching and viewing this interface.
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book.book Page 105 Monday, April 19, 2010 5:19 PM Health Monitoring Health monitoring provides a common interface for monitoring the health and connection state of all discovered Dell devices. Health monitoring includes primary device health, agent health, and device connection state. The health of the device is communicated to the Symantec Notification Server® and displayed in a roll-up view on the Dell Management Console Home page.
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book.book Page 106 Monday, April 19, 2010 5:19 PM Table 9-6. Description of Last Values Value State 0 Normal 10 Undetermined 20 Informational 30 Warning 40 Major 50 Critical 99 Disconnect 1 Powered off NOTE: In most cases, you cannot distinguish between the Disconnect and Powered off states, except for devices such as Dell Remote Access Controllers (DRAC) where you can retrieve the device status from an out-of-band interface while the device is powered off.
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book.book Page 107 Monday, April 19, 2010 5:19 PM Table 9-7. Dependencies for Health Monitoring (continued) Dependency Navisphere® Description CLI (NaviCLI) NaviCli is required to monitor the health of EMC® devices. For the latest software and user documentation for Navisphere CLI, see powerlink.emc.com. Symbol Symbol is required to monitor the health of the Dell PowerVault™ MD 3000 arrays. WMI, IPMI These protocols can optionally be used to retrieve server health in addition to SNMP.
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book.book Page 108 Monday, April 19, 2010 5:19 PM Group View The Group View is the primary interface for viewing device health. Device health is the worst case roll-up of the hardware health and any alert criteria met from performance monitoring.
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book.book Page 109 Monday, April 19, 2010 5:19 PM This Group View is based on the health values collected by the Dell health monitor policies and is updated in real-time every time there is a change in the health state of the device. The refresh control in the top right corner of this Web part allows you to specify the refresh interval. You can also click Refresh to update the health status view.
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book.book Page 110 Monday, April 19, 2010 5:19 PM Click on a device in the All Dell Devices window to view the Resource Manager.
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book.book Page 111 Monday, April 19, 2010 5:19 PM The Resource Manager provides a detailed view of everything specific to this device that will contribute to its health. Primary health, agent health, and connection state all combine to make up the overall device health as seen in the Group Health View. The breakdown of the health status is visible from the Resource Manager or numerically in the Performance Viewer (see Table 9-6.
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book.book Page 112 Monday, April 19, 2010 5:19 PM Point to Note • Dell Management Console uses the same protocols to discover and monitor a device.
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book.book Page 113 Monday, April 19, 2010 5:19 PM Forcing an OnDemand Poll for a Specific Device 1 Click Manage All Devices. 2 On the right hand pane, right-click the device on which you want to force the OnDemand poll and select Properties. 3 On the Properties page, copy the Guid value. 4 Click Home Monitoring and Alerting. 5 On the Monitoring and Alerting portal page, click Event Console Jobs and Tasks Dell OnDemand Health Monitor Task.
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book.book Page 114 Monday, April 19, 2010 5:19 PM Client Update Automation Policy A client policy update is needed any time a new device is discovered or a monitor policy, metric, or rule is updated. This feature causes an automatic update of the client policy every time a new device is discovered, which restarts the monitor agent and will terminate any open connection to that agent. However, this policy causes a brief interruption to the current monitor process while the remote monitoring agent updates.
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book.book Page 115 Monday, April 19, 2010 5:19 PM Forcing a Client Policy Update A Client Policy update occurs every hour, by default. 1 In the Notification Server, on the Windows toolbar, right-click the Altiris Agent icon and select Altiris Agent Settings. 2 In the Altiris Agent dialog box, first click Send, then click Update. 3 In the Configuration section, verify the requested and changed times match or that the changed time is recent after the update.
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book.book Page 116 Monday, April 19, 2010 5:19 PM Cloning a Rule 1 In the Monitoring and Alerting portal page, on the left pane, select Monitor Policies Rule Library. 2 Right-click on the rule you want to change and select the Clone icon. The rule is cloned. 3 Select the cloned rule. 4 Modify the property you want to change and click Save. 5 Repeat steps 1-4 for all rules you want to change.
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book.book Page 117 Monday, April 19, 2010 5:19 PM Managing Server Monitoring Alerts You can configure Dell Management Console to send e-mail alerts on the status of preselected devices’ health to specific users. You can set up a schedule to send an e-mail. If a device in a pre-defined collection has a health status change that matches the health status monitored by the task, an e-mail is sent to the specified users the next time the task is scheduled to run.
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book.book Page 118 Monday, April 19, 2010 5:19 PM Configuring SMTP Server To configure an SMTP server: 1 From the Dell Management Console, select Settings All Settings Notification Server Notification Server Settings. 2 In the Notification Server Settings page, on the E-mail tab, do the following: a Provide the SMTP Server Settings information. b Provide the Default E-mail Addresses information. c Click Send test e-mail to test the settings. 3 Click OK.
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book.book Page 119 Monday, April 19, 2010 5:19 PM Creating Health Monitor E-mail Task To receive alerts on the servers’ health, configure the Health Monitor E-mail task: From Dell Management console, do any of the following: • From the Dell Management Console Portal page do the following: a From the Dell Enterprise Management Quick Start Web part, select Quick Starts New Health Monitor Email Task.
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book.book Page 120 Monday, April 19, 2010 5:19 PM 5 When configuring the e-mail criteria for a health monitor e-mail task, If you selected fields for providing input parameters, then the selected fields are available. Provide the recipients’ e-mail information in the available fields. 6 Click Schedule. 7 Click the completed schedule to view the health monitor reports. 8 In the report, click the devices to view the Resource Manager page.
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book.book Page 121 Monday, April 19, 2010 5:19 PM 10 Power Monitoring Power monitoring enables you to monitor a standard set of power consumption counters for Dell servers; however, these servers must support power monitoring. Power monitoring offers the following features: • Receive data from metrics gathered by Dell OpenManage. • View power consumption trends and data for devices in a graphical format. • Access data over the SNMP and WMI protocols.
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book.book Page 122 Monday, April 19, 2010 5:19 PM • For Dell Management Console, the rollup health is always a worst case rollup — so any critical status on the device will always turn the global health, that is, group view and the monitor pie chart to critical. For example, if one of the power supply is removed from the server.
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book.book Page 123 Monday, April 19, 2010 5:19 PM Dependencies for Power Monitoring The following dependencies are present for power monitoring. Table 10-1. Dependencies for Power Monitoring Dell Policy Agent/ Agentless Support Coverage Default Dependencies Behavior Power Monitoring Agentless Dell servers Disabled SNMP and WMI protocol with supported power monitoring enabled Metrics for Power Monitoring You can monitor the following metrics for power consumption by Dell servers.
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book.book Page 124 Monday, April 19, 2010 5:19 PM Table 10-2. Metrics for Power Monitoring Metric Description Dell Power - Instantaneous Headroom (BTU/hr) Select to monitor the available instantaneous headroom in British Thermal Unit Per Hour. Dell Power - Instantaneous Headroom (Watts) Select to monitor the available instantaneous headroom in Watts. Dell Power - Power Consumption Select to monitor power (BTU/hr) consumption in British Thermal Unit Per Hour.
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book.book Page 125 Monday, April 19, 2010 5:19 PM • View reports for various power consumption metrics, see the “Reporting“chapter. You can modify rules and actions for the power consumption monitoring metrics, see “Modifying Metrics.” Managing Power Monitoring Metrics You can monitor power consumption of devices by selecting the required metrics from a list of agentless numeric and text metrics. You can modify the rules and actions defined for the various metrics.
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book.book Page 126 Monday, April 19, 2010 5:19 PM contained within the policy target, both of which default to the group All Devices with Power monitoring support that is automatically determined at discovery time. Table 10-3. Group Metrics Metrics Description Dell Power - Group Energy Consumption (KWh) Enables you to monitor energy consumption for a group.
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book.book Page 127 Monday, April 19, 2010 5:19 PM Viewing Group Metric Reports Group metric data is not visible in the real-time or historical viewer. This data is only visible from the group metric report. To view group metrics: From Dell Management Console, select Reports All Reports Group Metric Report.
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book.book Page 128 Monday, April 19, 2010 5:19 PM Managing Group Metrics The predefined group metrics are all part of the power monitoring policy. These metrics are the same as the smart metrics and are modified in the same way with one key difference - they allow for specifying the target for the group metric. Similarly the rules used to monitor group metrics can be modified in the same way as the rules for smart metrics.
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book.book Page 129 Monday, April 19, 2010 5:19 PM 11 Dell Patch Management Solution The Dell Patch Management solution enables you to scan your operating environment to determine if the supported Dell™ PowerEdge™ systems meet the minimum patch requirements for accepting the Dell Update Packages (DUPs) for BIOS, drivers, and firmware; the solution also automates the download and distribution of DUPs. Dell Management Console supports patch updates for servers with Lifecycle Controller.
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book.book Page 130 Monday, April 19, 2010 5:19 PM • You must re-stage a bundle after upgrade. Whenever you upgrade to Dell Management Console version 1.1, the staged bundles are deleted. To get the staged bundles, you must run the staging task again. To run the staging task: 1. From Dell Management Console, select Manage Jobs and Tasks System Jobs and Tasks Software Patch Management for Dell Servers Server Download Software Update Package. 2.
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book.book Page 131 Monday, April 19, 2010 5:19 PM Prerequisites for Altiris Agent Enabled Patch Management You must complete the following prerequisites: • Install Altiris Agent on the managed systems. • Import DUP catalog from ftp.dell.com or the latest version of the Dell™ Server Update Utility. • Download inventory collector. • Run compliance assessment as shown in the Getting Started Web part configuration section.
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book.book Page 132 Monday, April 19, 2010 5:19 PM • Download DUP catalog. • Run compliance assessment for Lifecycle Controller enabled servers. Patch Management Solution User Interface To access the Patch Management solution user interface (UI): select Home Patch Management for Dell Servers Home.
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book.book Page 133 Monday, April 19, 2010 5:19 PM • Check applicable updates by computers (Click to view the Hardware Update Compliance report page.) • Manage Updates (Click to view the Manage Dell Hardware Updates page.) The Identify Supported Servers Web part displays a report that contains the following information: • • The Identify servers that support automated updating section contains these reports: • Computers scanned: This report is generated when a compliance check is done.
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book.book Page 134 Monday, April 19, 2010 5:19 PM The Review update compliance of servers that are ready to receive updates Web part displays the compliance of supported Dell systems and distributes updates. The pie chart lists servers that are up-to-date, missing one or more recommended updates, One or more optional update, and missing one or more urgent updates. Click sections of the pie chart to distribute applicable updates.
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book.book Page 135 Monday, April 19, 2010 5:19 PM 4 Import DUP catalog with DUP Catalog Import. If you upgraded to this release of Dell Management Console then you must re-import DUP catalog. 5 Download the Dell Inventory Collector Tool from the URL provided in the Download Inventory Collector. 6 Configure vendor information with Solution Global Settings. You can download DUPs from ftp.dell.com or the Server Update Utility. 7 Install agent with Altiris Agent Installation.
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book.book Page 136 Monday, April 19, 2010 5:19 PM 1 To view reports, do any of the following: • Select ReportsAll ReportsSoftwarePatch Management for Dell ServersHardware Update Compliance. • In the Patch Management for Dell Servers Home portal page, in the Getting Started Web part, click Check applicable updates by computers. 2 View data in the Available Updates for Rollback report. 3 Perform a Lifecycle Controller enabled patch rollback using Stage and Distribute wizard.
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book.book Page 137 Monday, April 19, 2010 5:19 PM – Dell site – Local storage (if you have the DUPs stored locally) – Only if modified is selected by default to ensure that only updated files are downloaded, thus avoiding unnecessary downloads. 4 Click Save changes. 5 Click New Schedule to specify a schedule for the task. In the Schedule Task dialog box, specify a schedule to run the task, or, run the task immediately by selecting Now.
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book.book Page 138 Monday, April 19, 2010 5:19 PM Dell Vendor Configuration Page In the DUPs Update Preference Settings option, priority is given to the Altiris Agent enabled patch updates over the Lifecycle Controller enabled patch updates. 1 In the Home menu, click Patch Management for Dell Servers Home. 2 From the Getting Started Web part, under Configuration, click Solution Global Settings. 3 In the right pane, make changes on the Dell Vendor Configuration page. 4 Click Apply.
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book.book Page 139 Monday, April 19, 2010 5:19 PM Options on the Advanced tab Option Description Package Defaults Enables you to determine how often to delete software update packages. Package distribution Allow Package Server distribution — Selected by default to ensure that a package server processes all software update packages. For more information, see the Symantec Management Platform documentation.
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book.book Page 140 Monday, April 19, 2010 5:19 PM Downloading Dell Update Packages You can download DUPs from the ftp.dell.com or from the Server Update Utility. The DUPs download location can be configured in the Dell Vendor Configuration Page. Discovering Patch Updates Supported Linux Dell Servers You can discover all supported Dell systems running Linux operating system that are ready to receive DUPs.
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book.book Page 141 Monday, April 19, 2010 5:19 PM Discovering Patch Updates Supported Lifecycle Controller Enabled Dell Servers You can discover Dell servers that support the Lifecycle Controller enabled patch updates. To discover patch updates supported Dell servers installed with Lifecycle Controller: 1 From the Home menu, click Patch Management for Dell Servers Home. 2 From Dell Management Console, using the device discovery wizard, discover a Dell server.
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book.book Page 142 Monday, April 19, 2010 5:19 PM Compliance Assessment Task Compliance assessment task for Lifecycle controller enabled servers compares the available updates from the update catalog to the currently installed updates on the server and determines the applicable updates for various components in the target server. This task relies on the information gathered during inventory and the information present in the updates catalog.
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book.book Page 143 Monday, April 19, 2010 5:19 PM Options Available on the Manage Dell Hardware Updates Page Option Description Severity Enables you to choose a severity level to filter updates. Stage and Distribute Enables you to stage and distribute all listed bundles. All Bundles Stage and Distribute Enables you to stage and distribute only selected bundles. Selected Bundles Manage Selected Bundle Opens a bundle and then creates a rollout job for a single DUP.
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book.book Page 144 Monday, April 19, 2010 5:19 PM 3 In the right pane, select the devices you want to apply the update to and do any of the following: • Select Stage and Distribute All Updates — All the applicable bundles for all the servers are staged and the individual DUPs, based on the servers’ requirements, are pushed and installed on the server.
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book.book Page 145 Monday, April 19, 2010 5:19 PM Options on the Stage and Distribute Wizard Option Description Reboot Options Reboot immediately — Select to restart immediately after installing DUPs. For Lifecycle Controller enabled servers, if the Reboot immediately option is not enabled, the server will update only when you restart the server. Do not Reboot — Select if you do not want to restart after installing DUPs. Installation Options Silent — Select to perform a silent installation.
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book.book Page 146 Monday, April 19, 2010 5:19 PM Rollout Jobs Rollout jobs consists of a sequence of tasks that enable you to distribute Dell Update Packages to managed systems. You can view the following rollout jobs: • DUP Rollout Jobs DUP Rollout Jobs contain a single DUP and are stored in the Jobs and TasksSystem Jobs and Tasks Software Patch Management for Dell Servers Rollout Jobs DUPs folder.
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book.book Page 147 Monday, April 19, 2010 5:19 PM 1 Click Manage Software. 2 In the left pane, click Software Manage Dell Hardware Updates. 3 In the right pane, select a bundle in the table. 4 Click Stage and Distribute Selected Updates. 5 The stage and distribute task is displayed in the Stage and Distribute job in the folder Jobs and TasksSystem Jobs and Tasks Software Patch Management for Dell Servers Server. The job is read only and used for viewing the progress of the rollout job.
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book.book Page 148 Monday, April 19, 2010 5:19 PM • n number of Lifecycle controller enabled Poll Status tasks A Lifecycle controller enabled rollout job is created when you choose one or more DUPs to be applied to a managed system, through one of the Hardware Update Compliance reports. Within the job, each task has a specific function. The Send Update task causes the DUP to be downloaded from the Dell Management Console to the Lifecycle controller on the target.
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book.book Page 149 Monday, April 19, 2010 5:19 PM • To compare the version of the rollback update with the version currently installed on the system, compare the versions in the Installed Version and Available Version fields. • Server — Displays the server name for which the rollback update is applicable. • Device — Displays the device name on the server for which the rollback update is applicable. • Type — Displays the component type (BIOS or Firmware).
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book.book Page 150 Monday, April 19, 2010 5:19 PM Table 11-1. DUP Exit Codes Value Message Description 5 QUAL_HARD_ERROR The Update Package is not applicable. Possible explanations are as follows: • The Update Package does not support the operating system.
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book.book Page 151 Monday, April 19, 2010 5:19 PM Windows Dell Servers Discovery Task Failed Error Codes These error codes appear when the Windows Dell Servers Discovery Task fails. The codes can be found in the task's execution instance details. Table 11-2. Windows Dell Server Discovery Task Failed Error Codes Value Message Description 10 Err_OK_IsDellServer Successfully executed – system is a Dell server. 11 Err_OK_IsNotDellServer Successfully executed – system is not a Dell server.
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book.book Page 152 Monday, April 19, 2010 5:19 PM Linux Dell Servers Discovery Task Failed Error Codes These error codes appear when the Linux Dell Servers Discovery Task fails. The codes can be found in the task's execution instance details. Table 11-3. Linux Dell Server Discovery Task Failed Error Codes Value Message Description 7 RPM_VERIFY_FAILED RPM verification has failed. 10 Err_OK_IsDellServer Successfully executed – system is a Dell server.
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book.book Page 153 Monday, April 19, 2010 5:19 PM Reporting 12 The Reports module of Dell™ Management Console enables you to view pre-defined reports and create custom reports against data collected on the various devices discovered and monitored by Dell Management Console. The pre-defined reports are device specific and can be saved in the CSV (spread sheet), XML, and HTML formats. Use the Reports module to view reports.
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book.book Page 154 Monday, April 19, 2010 5:19 PM The Reporting User Interface To access the Reports portal page: select Reports All Reports. Knowing Your Reports User Interface The left pane displays the Reports tree. From this tree, you can access the predefined Dell Reports. Click Dell Reports. The pre-defined dell reports and their description are displayed on the right pane. For each pre-defined Dell report, the right pane displays graphical representation of the selected report.
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book.book Page 155 Monday, April 19, 2010 5:19 PM NOTE: If you have newly discovered a system, the Resource Connection State report does not display the connection state data immediately. Creating a New SQL Report If you do not find a report that suits your needs, you can create a new report and present data in a way you want. For example, if you want a report on the operating systems present on the servers on your network.
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book.book Page 156 Monday, April 19, 2010 5:19 PM Editing a Dell Report All Dell reports are read only by default. However, to edit these report, first clone these reports. Running a Report On the left pane select a report. The report is displayed on the right hand pane. Some reports will allow you to enter parameters. These report parameters enable you to filter the report based on the values you choose or enter. NOTE: The "%" sign is a wildcard and matches any string of zero or more characters.
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book.book Page 157 Monday, April 19, 2010 5:19 PM Metrics Reports These reports are available for monitoring metrics for device groups. • Peak Power — Provides information on the peak power consumption values for devices, contains other details like time, unit, and so on. • Power Budget — Provides information on the power budget, headroom, idle power, and so on for devices. The Peak Power and Power Budget reports are displayed in a tabular format.
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book.book Page 158 Monday, April 19, 2010 5:19 PM Viewing Group Metric Reports To view group metric report graph for a custom group, do the following: 1 From Dell Management Console, select Manage Organizational Views and Groups. 2 In the Organizational Views page, create a New Organization View. 3 Create a group under newly created organizational view (For example, group-report). 4 Add servers under this newly created group. 5 Enable the Power Monitoring policies.
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book.book Page 159 Monday, April 19, 2010 5:19 PM A Virtualization Dell™ Management Console can discover virtualization servers. It also supports hardware inventory and health monitoring for the host servers. Dell Management Console displays the physical hosts and the virtual machines under the Servers node in the All Devices tree. Create a new group to display the virtual machine to host association in the All Devices tree.
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book.book Page 160 Monday, April 19, 2010 5:19 PM Classic ESX Dell Management Console discovers the host device by using the VMware® SNMP agent. The prerequisites to discover the host are: • Enabling SNMP service on the server • Enabling SNMP in the connection profile that is used in the Discovery task. HyperV Dell Management Console discovers the host device by using a WMI provider.
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book.book Page 161 Monday, April 19, 2010 5:19 PM • Virtual machines associated to a host are shown on the right pane when you click the host server in the left pane. Inventory Classic ESX The hardware inventory is shown using Dell OpenManage™ Server Administrator SNMP agent.
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book.book Page 162 Monday, April 19, 2010 5:19 PM ESXi Configuration Enabling CIM OEM Providers To receive the health information (reported in the Dell Management Console monitor) from the ESXi server, enable the CimOemProvidersEnabled configuration setting (set to value 1), and restart the Management Agents for the first time after the ESXi installation. To enable CIM OEM providers: 1 Download and install the RCLI tools from the VMware website at vmware.com/go/remotecli/).
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book.book Page 163 Monday, April 19, 2010 5:19 PM c The Secure port text box has the port number defined for the HTTPS service on the ESXi server. By default, this value is 443. d The SSL certificate file is pointing to the SSL certificate (self-signed) downloaded from the ESXi server. Refer to the section procedure to import multiple SSL Certificates in to Dell Management Console Connection Profile.
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book.book Page 164 Monday, April 19, 2010 5:19 PM Step 1: Installing Remote CLI tools from VMware Download and Install VMware Infrastructure Remote CLI on a Windows computer. 1 Download Infrastructure Remote CLI tools from VMware website: vmware.com/go/remotecli/. Search for link to Download in section VMware Infrastructure Remote CLI on the page. 2 Install the tools at the default location (for example, C:\Program Files\VMware\VMware VI Remote CLI). Later steps assume the default install path.
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book.book Page 165 Monday, April 19, 2010 5:19 PM Combinecerts.bat DOS Batch file Copy the following text into a file named combinecerts.bat. ------ START OF DOS Batch File ----@echo off rem Usage: combinecerts [create|append] rem (assuming same user and password for all servers) rem option "create" causes the script to create a new .
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book.book Page 166 Monday, April 19, 2010 5:19 PM ------ END OF SAMPLE ”servers IP list file” ----- Points to Note 166 • To delete a virtual machine displayed in the All Devices tree; first delete the devices under the group and then delete the group. Remove the group from the discovery range too; other wise, the group will still be displayed after every discovery cycle. • If you add a guest to a virtual machine after the virtual machine is discovered, the guest is not associated with the host.
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book.book Page 167 Monday, April 19, 2010 5:19 PM B Dell Management Console Security Built-in Security Features Dell Management Console provides these ports. Ports Table B-1 lists the ports used by Dell Management Console, standard operating system services, and other agent applications. Correctly configured ports are necessary to allow Dell Management Console to connect to a remote device through firewalls.
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book.book Page 168 Monday, April 19, 2010 5:19 PM Table B-1. Dell Management Console Ports Port Protoco Port Dell Maximum Direction Usage l Type Manag Encryption ement Level Consol e Version Configurable 23 Telnet TCP 1.x None In/Out Telnet to Linux device No 25 SMTP TCP 1.x None In/Out Optional e-mail No alert action from Dell Management Console 67,6 8, 69, 4011 68 53, 80, 135, 137, 139, 150, 1433 , 2500 80 PXE UDP UDP UDP 1.x PXE and DHCP None In/Out TCP HTTP TCP 1.
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book.book Page 169 Monday, April 19, 2010 5:19 PM Table B-1. Dell Management Console Ports Port Protoco Port Dell Maximum Direction Usage l Type Manag Encryption ement Level Consol e Version 135, 137, 139, 445 135 TCP /UD P RPC/D TCP 1.x COM /UD P 138 Configurable Non-HTTP communications (for example, client package download using UNC) None In/Out UDP WMI/CIM management queries No NS client installation 161 SNMP UDP 1.x None In/Out SNMP query management No 162 SNMP UDP 1.
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book.book Page 170 Monday, April 19, 2010 5:19 PM Table B-1. Dell Management Console Ports Port Protoco Port Dell Maximum Direction Usage l Type Manag Encryption ement Level Consol e Version 445 UDP 623 RMCP UDP 1.
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book.book Page 171 Monday, April 19, 2010 5:19 PM Table B-1. Dell Management Console Ports Port Protoco Port Dell Maximum Direction Usage l Type Manag Encryption ement Level Consol e Version 3829 , 4949 , 4950 , 4951 TCP Used by Altiris Deployment Solutions and PCT Real Time to communicate between PCTWiz and RTDestAgent and to search for RTDestAgent 4952 TCP Deployment Solutions communication used for managing the connection drops 6389 Proprie TCP 1.
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book.book Page 172 Monday, April 19, 2010 5:19 PM Table B-1.
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book.book Page 173 Monday, April 19, 2010 5:19 PM Attributes for Inventory C This section displays the attributes used by Dell Management Console to create a report. Table C-1.
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book.book Page 174 Monday, April 19, 2010 5:19 PM Table C-1.
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book.book Page 175 Monday, April 19, 2010 5:19 PM Table C-1.
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book.book Page 176 Monday, April 19, 2010 5:19 PM Table C-1.
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book.book Page 177 Monday, April 19, 2010 5:19 PM Table C-1.
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book.book Page 178 Monday, April 19, 2010 5:19 PM Table C-1.
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book.book Page 179 Monday, April 19, 2010 5:19 PM Table C-1.
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book.book Page 180 Monday, April 19, 2010 5:19 PM Table C-1.
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book.book Page 181 Monday, April 19, 2010 5:19 PM Table C-2.
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book.book Page 182 Monday, April 19, 2010 5:19 PM Table C-2.
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book.book Page 183 Monday, April 19, 2010 5:19 PM Table C-2. Inventory Attributes of EMC and MD3000 Storage for Reports (continued) Component Attribute VirtualDisk VirtualDiskNumber VirtualDiskName VirtualDiskStripeSize VirtualDiskTargetId VirtualDiskStripeElementSize VirtualDiskLUNId VirtualDiskDeviceName VirtualDiskLength VirtualDiskWritePolicy VirtualDiskReadPolicy VirtualDiskLayout SoftwareAgent SoftwareType SoftwareVersion SoftwareDescription Table C-3.
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book.book Page 184 Monday, April 19, 2010 5:19 PM Table C-3.
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book.book Page 185 Monday, April 19, 2010 5:19 PM Table C-4. Inventory Attributes of FC and Ethernet Switches for Reports Component Attribute Contact ContactInformation ContactLocation ContactName Device DeviceAssetTag DeviceDescription DeviceManufacturer DeviceName DeviceSerialNumber DeviceServiceTag DeviceSystemModelType Firmware FirmwareName FirmwareVersion Network NICIPAddress NICMACAddress NICDescription Table C-5.
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book.book Page 186 Monday, April 19, 2010 5:19 PM Table C-5. Inventory Attributes of KVM for Reports (continued) Component Attribute DeviceSerialNumber DeviceServiceTag DeviceSystemModelType Firmware FirmwareName FirmwareVersion Network NICIPAddress NICMACAddress NICDescription Table C-6.
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book.book Page 187 Monday, April 19, 2010 5:19 PM Table C-7.
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book.book Page 188 Monday, April 19, 2010 5:19 PM \ Table C-8.
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book.book Page 189 Monday, April 19, 2010 5:19 PM Table C-8. Inventory Attributes of Printers for Reports (continued) Component Attribute Contact ContactInformation ContactLocation ContactName Device DeviceLocation DeviceSystemModelType Firmware FirmwareChassisIndex FirmwareIndex FirmwareName FirmwareReleaseDate FirmwareType FirmwareVersion Network NICIPAddress NICMACAddress NICDescription Table C-9.
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book.book Page 190 Monday, April 19, 2010 5:19 PM Table C-9.