User's Manual

Performance during Connection Profile Test Credentials is extremely slow or
unresponsive
The iDRAC on a server has only one user (for example, only root ) and the user is in a disabled state, or all users are in a
disabled state. Communicating to a server in a disabled state causes delays. To fix this issue, you can either fix the
disable state of the server, or reset iDRAC on the server to re-enable the root user to default setting.
To fix a server in a disabled state:
1. Open the Chassis Management Controller console and select the disabled server.
2. To automatically open the iDRAC console, click Launch iDRAC GUI.
3. Navigate to the user list in iDRAC console, and choose one of the following:
– iDRAC 6 : Select iDRAC settings → Network/Security tab → Users tab.
– iDRAC 7 : Select User authentication.
4. To edit the settings, in the User ID column, click the link for the admin (root) user.
5. Click Configure User, and then click Next.
6. In the User Configuration page for the selected user, select the check box next to Enable user, and then and click
Apply.
Does the Dell Management Plug-in Support The VMware vCenter Server Appliance?
Yes, the Dell Management Plug-in supports the VMware vCenter Server appliance.
Does the Dell Management Plug-in support the vSphere Web Client?
No, at this time, the Dell Management Plug-in requires the traditional VMware vSphere client.
Bare Metal Deployment Issues
This section deals with issues found during the deployment process.
Auto-Discovery and Handshake Prerequisites
• Prior to running auto-discovery and handshake, make sure that iDRAC and Lifecycle Controller firmware and
BIOS versions meet the minimum recommendations.
• CSIOR must have run at least once on the system or iDRAC.
Hardware Configuration Failure
• Before initiating a deployment task, make sure the system has completed CSIOR and is not in the process of
rebooting.
• It is highly recommended that BIOS configuration be run in Clone mode, so that the reference server is an
identical system.
• Some controllers do not allow creation of a RAID 0 array with one drive. This feature is supported only on high-
end controllers, and the application of such a hardware profile can cause failures.
Enabling Auto-Discovery On A Newly Purchased System
The auto-discovery feature of a host system is not enabled by default; instead, enablement must be requested at the
time of purchase. If auto-discovery enablement is requested at the time of purchase, DHCP is enabled on the iDRAC and
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