Users Guide

Why did my system not enter maintenance mode when I performed a one-to-many

firmware update?

Some firmware updates do not require rebooting the host. In that case, the firmware update is performed without

putting the host into maintenance mode.

After upgrading to 1.7.0, some of the alarms appear disabled. What do I do?

New alarms were added in the 1.7.0 version of the Dell Management Plug-in. When the upgrade to 1.7.0 is completed,

the new alarms are registered in the disabled mode. Enable the alarms and associated appropriate actions to each

alarms from the vCenter vSphere console from the topmost server level on the vCenter tree.

When I look at the Dell Management Center EXE file it shows Unknown for publisher.

The code was fixed to fix the installation file creation to provide the correct vendor name. This issue is now fixed.

Why Does My ESX / ESXi Deployment Fail on Servers Having a PERC S300 Boot Controller?

Deployments of Dell Management Plug-in using different ESX/ESXi versions on Dell PowerEdge servers with the PERC

S300 boot controller failed. The Dell customized ESX/ESXi operating systems do not carry the driver for the PERC S300

boot controller, which causes the boot controller/HDD not to be recognized during operating system installation. Servers

with PERC S300 boot controllers are not supported for Dell Management Plug-in deployments.

My RPM Update Failed. What Do I Do?

If the RPM update failed, you see it when you log in to the Administration Console. A failed upgrade displays with an

error dialog that states something went wrong. To fix this problem, install the new OVF for the version you were trying to

upgrade. Restore the data to the backed up appliance by using the backup restore procedure, see Managing Backup

And Restore.

How Come I See An Error Message Displayed After Clicking The Firmware Link?

If you have a slow network speed (9600BPS), you may get a Communication Error Message. This error message may

display when you click the Firmware link in the vSphere Client for the Dell Management Plug-in. It happens when the

connection times out while trying to obtain the Software Inventory list. Microsoft Internet Explorer initiates this timeout.

For Microsoft Internet Explorer versions 8/9/10, the default “Receive Time out” value is set to 10 seconds. Fix this issue

by using the following steps.