Dell PowerVault MD Storage Array Management Pack Suite Version 6.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Overview......................................................................................................................... 4 What is new in this release................................................................................................................................................. 4 Key features of Dell MD Storage Array Management Pack Suite........................................................................................
1 Overview This document describes the activities that you can perform with the Dell MD Storage Array Management Pack Suite version 6.1 for Microsoft System Center Operations Manager. The integration of Dell MD Storage Array Management Pack Suite version 6.
Feature Functionality • Accessing Recovery Guru information Monitors the Dell PowerVault MD Storage Array devices for SNMP traps in OpsMgr consoles. The management pack provides Recovery Guru information as a point of reference for troubleshooting the Dell MD Storage Array recovery failures. The recovery failures show up as alerts in the OpsMgr console. The Recovery Guru information appears in the Knowledge Base (KB) article associated with the alerts.
• 6 Ensure that you have a minimum of 5GB disk space or choose the required minimum disk space as per Microsoft's recommendation for your OpsMgr configuration.
2 Using Dell MD Storage Array Management Pack Suite This topic describes the various operations that you can perform on the OpsMgr using the Dell MD Storage Array Management Pack Suite. The management pack suite enables you to: • Discover and provide detailed inventory information of the Dell PowerVault MD Storage Arrays. For more information, see Discovery. • Monitor the health of the Dell PowerVault MD Storage Arrays and its components. For more information, see Monitoring.
When you import the Dell MD Storage Array Management Pack (Scalable) into the OpsMgr console, the management pack scans the IP listing file at scheduled intervals to discover and monitor the Dell PowerVault MD Storage Arrays. The default schedule is 24 hours. NOTE: You can discover additional Dell PowerVault MD Storage devices by launching the Dell Discovery Utility. You can also launch the Dell Discovery Utility as a task.
Icon Severity Level Critical/Failure/Error — The component has either failed or failure is imminent. The component requires immediate attention and may need to be replaced. Data loss may have occurred. The specific component is not monitored. The service is unavailable.
Diagram Views The Diagram Views displays a hierarchical and graphical representation of all Dell PowerVault MD Storage Arrays on your network. The Diagram view of the MD storage arrays displays the various components modeled by the Dell MD Storage Array management pack.
Figure 2. Graphical representation of Dell MD Storage Arrays managed by OpsMgr To access the Dell MD Storage Array Diagram view: 1. In the OpsMgr, click Monitoring. 2. In the Monitoring pane, navigate to the Dell folder and click the folder to display the different views. 3. Double-click Dell → Diagram Views → MD Storage Array Diagram. 4. Select a component in the diagram to view the details in the Detail View pane.
3. Click Dell → State Views → MD Storage Array. NOTE: This view can be personalized to include additional columns. 4. Select a device to view the details in the Detail View pane. Tasks NOTE: Create new tasks to launch the application if the program is not installed in the default location. For more information, see Appendix A - Enabling External Program Tasks. Launching the Dell Discovery Utility from the OpsMgr console NOTE: Local administration privilege is required to launch Dell Discovery Utility.
7. Click Apply. 8. Similarly select Dell MD Storage Array Discovery under the MD Storage Array Seed Discovery group object and repeat step 4 to step 7 to override its discovery interval. Unit monitors The following table provides information for the various unit monitors and the applicable parameters for the Dell PowerVault MD Storage Arrays.
Component Unit Monitor Name Description Default Time Interval Dell MD Array Chassis Group Unmonitored None. None Dell MD Array Current Configurations Group Unmonitored None. None Dell MD Array Enclosure Dell MD Storage Array Availability Rollup Dependency Monitor for MD Storage Array Enclosures: Represents the consolidated health of the physical disk components under the enclosures.
Customizing unit monitors You can customize the following parameters of the Dell MD Storage Arrays Management Pack unit monitors by using the following overrides: • Enabled — Allows you to enable or disable monitors. You can set the Override Setting to be True or False. The default setting is True. • Interval in Seconds — The frequency (in seconds) with which the management pack polls the Dell PowerVault MD Storage Array device to check the health of a component.
3 Related documentation and resources This topic gives the details of the documents and references to help you work with the Dell MD Storage Arrays Management Pack Suite. Microsoft guidelines for performance and scalability for Operations Manager For information on recommendations from Microsoft: • See technet.microsoft.com/en-US/library/hh473583.aspx for Planning the System Center 2012 — Operations Manager Deployment.
– For Dell EMC Serviceability Tools documents — Dell.com/ServiceabilityTools – For Client Command Suite Systems Management documents — Dell.com/DellClientCommandSuiteManuals • From the Dell EMC Support site: a. Go to Dell.com/Support/Home. b. Under Select a product section, click Software & Security. c.
4 Troubleshooting Issues and resolutions The following table lists the known issues and resolutions. Table 5. Known issues and resolutions Issue Resolution Under certain conditions, alerts related to Handle Count Threshold and Private Bytes Threshold are displayed on the OpsMgr console of the management server. Microsoft KB968760 available at support.microsoft.com resolves this issue.
5 Appendix a — enabling external program tasks Install Dell MD Storage Array Management Pack Suite’s tasks that launch external programs, in the default location. Creating a console launch task for Dell Discovery Utility in OpsMgr 2012 R2 To create a console launch task for Dell Discovery Utility in OpsMgr 2012 R2: 1. In the OpsMgr console, click Authoring. 2. In the Authoring pane, click Management Pack Objects → Tasks. 3. Right-click Tasks and click Create a New Task.