Dell OptiPlex 3020 Technical Guidebook Inside the OptiPlex 3020 SPECIFIC FEATURES/ MODELS/CONFIGURATIONS/OPTIONS DISCUSSED IN THIS DOCUMENT MAY NOT BE AVAILABLE IN ALL REGIONS Dell - Internal Use - Confidential
Table of Contents Mini Tower Computer (MT) View ................................................................................................................ 4 MT Motherboard Layout ................................................................................................................................5 Small Form Factor Computer (SFF) View ................................................................................................... 6 SFF Motherboard Layout ..................................
Communications – Serial / Parallel Port PCIe Add-in Card ................................................................. 24 Graphics / Video Controller ............................................................................................................................... 26 Hard Drives .................................................................................................................................................... 28 Media Card Reader (MCR) .......................................
Overview Mini Tower Computer (MT) View Dell - Internal Use - Confidential 4 Room for text | Dell Inc.
MT Motherboard Layout Dell - Internal Use - Confidential 5 Room for text | Dell Inc.
Small Form Factor Computer (SFF) View Dell - Internal Use - Confidential 6 Room for text | Dell Inc.
SFF Motherboard Layout Dell - Internal Use - Confidential 7 Room for text | Dell Inc.
Marketing System Configurations NOTE: Offerings may vary by country; not all configurations available in all regions. For more information regarding the configuration of your computer, click Start>Help and Support and select the option to view information about your computer.
Processor NOTE: Global Standard Products (GSP) are a subset of Dell’s relationship products that are managed for availability and synchronized transitions on a worldwide basis. They ensure the same platform is available for purchase globally. This allows customers to reduce the number of configurations managed on a worldwide basis, thereby reducing their costs. They also enable companies to implement global IT standards by locking in specific product configurations worldwide.
Memory NOTE: Memory modules should be installed in pairs of matched memory size, speed, and technology. If the memory modules are not installed in matched pairs, the computer will continue to operate, but with a slight reduction in performance. The entire memory range is available to 64bit operating systems.
Drives and Removable Storage MT SFF Bays Optical Drive Bay Supported 1 HH or 1 Slim Line 1 Slim Line Hard Drive Bay Supported 2 1 Maximum Hard Drives 2x3.5" OR 2x2.5" OR 1x3.5” + 1x3.5" or 1x2.5" Supported (3.5” / 2.5”) 1x2.5" Interface SATA2.0 1 1 SATA3.0 2 1 3.5” Hard Drives 1 1TB SATA3 7200 RPM HDD X X 1 500GB SATA3 7200 RPM HDD X X 2.
Graphics / Video Controller NOTE: MT supports full height (FH) cards and SFF supports low profile (LP) cards. Intel HD Graphics Discrete Graphics Card Options 1GB AMD Radeon HD8490 1GB AMD Radeon HD8570 MT X SFF X Optional Card Optional Card External Ports / Connectors NOTE: MT supports full height (FH) cards and SFF supports low profile (LP) cards. See chassis diagrams section for port/connector locations USB 2.0 (Front / Rear / Internal) USB 3.
Communications – Integrated Realtek RTL8151GD NOTE: MT supports full height (FH) cards and SFF supports low profile (LP) cards. MT SFF 1 Realtek RTL8151GD Ethernet Integrated on system board LAN 10/100/1000 (Remote Wake Up, PXE support) Broadcom NetXtreme Optional card 10/100/1000 PCIe Gigabit Networking Card 1 This term does not connote an actual operating speed of 1 Gb/sec. For high speed transmission, connection to a Gigabit Ethernet server and network infrastructure is required.
Security MT SFF Trusted Platform Module (TPM) Integrated on system board 1 1.2 Chassis Intrusion Switch Standard Dell Smartcard Keyboard Optional Chassis lock slot and loop Standard support 1TPM is not available in all countries. Depending on your country regulations, no-TPM system boards may be available. Software Dell Client Manager Dell Data Protection | Security Tools (DDP|ST) Dell Data Protection | Encryption (DDPE) MT Available on Dell.
2 Service may be provided by third-party. Technician will be dispatched if necessary following phonebased troubleshooting. Subject to parts availability, geographical restrictions and terms of service contract. Service timing dependent upon time of day call placed to Dell. U.S. only. Dell - Internal Use - Confidential 15 Room for text | Dell Inc.
Detailed Engineering Specifications System Dimensions (Physical) NOTE: System Weight and Shipping Weight is based on a typical configuration and may vary based on PC configuration. A typical configuration includes: integrated graphics, one hard drive, one optical drive.
System Level Environmental and Operating Conditions MT Temperature Operating Non-Operating (Storage) Relative Humidity Maximum Vibration Operating Non-Operating Maximum Shock Operating Non-Operating Maximum Altitude Operating Non-Operating Dell - Internal Use - Confidential 17 Room for text | Dell Inc.
POWER NOTE: These form factors utilize a more efficient Active Power Factor Correction (APFC) power supply. Dell recommends only Universal Power Supplies (UPS) based on Sine Wave output for APFC PSUs, not an approximation of a Sine Wave, Square Wave, or quasi-Square Wave. If you have questions, please contact the manufacture to confirm the output type.
0.5watt requirement 80Plus Certified FEMP Standby Power Compliant N Y Y Y 0.5watt requirement Climate Savers / 80Plus Compliant FEMP Standby Power Compliant N Y Y Y 3.0v CMOS battery (Type and estimated battery life) Brand Type Voltage Composition Life JHIH HONG CR2032 3V Lithium Continuous Discharge Under 15 kΩ Load to 2.5V End-Voltage. 20°C±2°C: 940Hrs or longer; 910Hrs or longer after 12 months PANASONIC CR2032 3V Lithium Continuous Discharge Under 15 kΩ Load to 2.5V End-Voltage. 20℃±2℃.
Audio Integrated Realtek ALC3220 High Definition Audio High Definition Stereo Support Number of channels Number of Bits / Audio resolution Sampling rate (recording / playback) Signal to Noise Ratio Analog Audio Dolby Digital THX Digital out (S/PDIF) Audio Jack Impedance Microphone Line-in Line-out Headphone Internal Speaker Power Rating MT SFF X 2 16, 24-bit resolution X 2 16, 24-bit resolution Support 44.1K/48K/96K/192 kHz sample rates Support 44.
Communications – Integrated Realtek RTL8151GD INTEGRATED Realtek 1 RTL8151GD GIGABIT ETHERNET LAN 10/100/1000 External Connector Type Data Rates Supported Controller Details Controller Bus Architecture Integrated Memory Data Transfer Mode (example: Bus-Master DMA) Power Consumption (full operation per data rate connection speed) Power Consumption (standby operation) IEEE Standards Compliance Hardware Certifications Boot ROM Support Network Transfer Mode Network Transfer Rate (example 10BASE-T (halfduplex) 1
Communications – Network Adapter Broadcom NetXtreme 10/100/1000 PCIe Gigabit1 Networking Card External Connector Type Data Rates Supported Controller Details Controller Bus Architecture Integrated Memory Data Transfer Mode (example: Bus-Master DMA) Power Consumption (full operation per data rate connection speed) Power Consumption (standby operation) IEEE Standards Compliance Hardware Certifications Boot ROM Support Network Transfer Mode Network Transfer Rate (example 10BASE-T (halfduplex) 10 Mbps 10BASE-T
Communications – Wireless Dell Wireless 1540 WLAN Card (802.11n) Connector Type Controller Details Controller Bus Architecture WLAN Standards Supported 802.11a Data Rates Supported 802.11b Data Rates Supported 802.11g Data Rates Supported 802.11n Data Rates Supported Encryption Operating Temperature Operating Humidity Operating System Driver Support MT SFF Custom WLAN Antenna Connector Electrically compatible with the PCI Express Base Specification v1.1 (x1 lane) and PCIe v1.0a. 802.11a, 802.11b, 802.
Communications – Serial / Parallel Port PCIe Add-in Card Serial / Parallel Port PCIe Add-in Card Connector Type Data Rates Supported Controller Details Controller Controller Bus Architecture Driver Support Full height Serial/Parallel add in dongle Environmental Operating Temperature Operating Humidity Storage Temperature MT RS-232 and IEEE1284 50bps ~115.2Kbps(Serial)&Maximum 1.8MBp(Parallel) SUNIX SUN2212 PCI Express Spec 2.
Communications – Serial Port PCIe Add-in Card Serial Port PCIe Add-in Card Connector Type Data Rates Supported Controller Details Controller Controller Bus Architecture Driver Support SFF RS-232 50bps ~115.2Kbps Half height Serial port in dongle SUNIX SUN2212 PCI Express Spec 2.0, Single-Lane (x1) Microsoft Client XP/Vista/7/8 (X86/X64) Microsoft Server 2000/2003/2008/2008 R2 (X86/X64) Microsoft Embedded XP Embedded/POS Ready 2009/ Embedded System 2009 Linux 2.4.x/2.6.x/3.
Graphics / Video Controller NOTE: MT supports full height (FH) cards and SFF supports low profile (LP) cards. Onboard Graphics Onboard Graphics Bus Type GPU core clock MT Depends on CPU type (Intel® HD Graphics@1100Mhz /HD Graphics 4600 @ 1150MHz) Depends on available system memory (Up to 1.
Refresh Rates (Hz) (Note: Analog DisplayPort: 2560 x 1600, 60Hz and/or digital) VGA: 1920 x 1440, 60Hz External Connectors DisplayPort, DVI-I Dimensions of Full Height Card 6.6 x 4.7 / 16.764 x 12.0 inches/centimeters (L x H) Dimensions of Low Profile Card inches/centimeters (L x H) Environmental Operating Conditions (Non-Condensing) Operating Temperature Range 10°-50° C Relative Humidity Range 5-90% RH Altitude Range 0-20,000 ft. 6.6 x 3.35 / 16.764 x 8.
Hard Drives 3.5” 1TB SATA3 7200 RPM HDD 3.5” 1TB SATA3 7200 RPM HDD MT SFF Capacity (bytes) 1,000,204,886,016 Dimensions inches (W x D x H) 5.87 x 4 x 1 Interface type and Maximum Up to 6Gb/s (SATA 3.0) speed Internal buffer size 64 MB Average Seek Time 13ms Rotational Speed 7200 rpm Logical Blocks 1,953,525,168 Power Source Power Consumption (reference Idle 5.0W, Active 10.
Temperature Range 5°C to 60°C Relative Humidity Range 10% to 90% non-condensing Maximum Dew Point Operating: 26°C Temperature Non-Operating: 33° C Altitude Range -1000 ft to 10000 ft Environmental Non-Operating Conditions (Non-Condensing): Temperature Range -40°C to 65°C Relative Humidity Range 5% to 95% non-condensing Maximum Wet Bulb 33°C Temperature Altitude Range -1000 ft to 40000 ft 2.5” 500GB SATA3 5400 RPM HYBRID HDD W/8GB FLASH 2.
Dimensions inches (W x D x H) Approximately (3.93 x 2.75 x 0.374 inches) Interface type and Maximum Up to 3Gb/s speed Internal buffer size 16 MB Average Seek Time 15 ms (Read) Rotational Speed 5400 rpm Logical Blocks 976,773,168 Power Source Power Consumption (reference Idle 0.7W, Active 3.
Altitude Range -1000 ft to 40000 ft Dell - Internal Use - Confidential 31 Room for text | Dell Inc.
Optical Drives DVD-ROM DVD-ROM MT SFF External Dimensions 148.4mm(6in)/42mm inches/centimeters (Without Bezel (2in)/171mm (6.73in) (max) – W x H x D) 128.0 mm (5.04)/ 12.7mm (0.5 in)/ 126.1mm (4.97in) Weight (max) pounds/kilograms 700g 165g Interface type and speed SATA 1.5Gbit/s SATA 1.
Weight (max) pounds/kilograms 700g 170g Interface type and speed SATA 1.5Gbit/s SATA 1.
Media Card Reader (MCR) NOTE: Dell 19 in 1 Media Card Reader (MCR) is supported via a F5 to F3 bay converter on the MT and may require a slim line optical drive depending on selectable configuration. MCR is not available on the SFF chassis. 19 in 1 Media Card Reader MT External Dimensions inches/(centimeters) (With Bezel – W x H) 3.99/(10.13cm)/1.0/(2.54cm) Weight (max) pounds/kilograms ~151g Interface type and speed USB 2.
Environmental Operating Conditions (Non-Condensing): Operating Temperature Range 5C to 50C Relative Humidity Range 10% to 90% RH Environmental Non-Operating Conditions (Non-Condensing): Operating Temperature Range -40C to 65C Relative Humidity Range 5% to 95% RH Dell - Internal Use - Confidential 35 Room for text | Dell Inc.
BIOS Defaults System Configuration Integrated NIC: Enable w/PXE Serial Port: Disable SATA Operation: AHCI Drives: Enable (SATA-0, SATA-1, SATA-2,) SMART Reporting: Disable USB Configuration: Enable (Boot Support, Front USB Ports, Rear Dual USB Ports, Rear Quad USB Ports) Miscellaneous Devices: Video Multi-display: Disable Primary Display Auto Multiple Core Support: All Intel® SpeedStep™: Enable C States Control: Enable Limit CPUID Value: Disable Intel TurboBoost Enable HyperThr
Power Management Maintenance POST Behavior Dell - Internal Use - Confidential 37 Room for text | Dell Inc.
CHASSIS ENCLOSURE & VENTILATION REQUIREMENTS ENCLOSURE VENTILATION If your enclosure has doors, they need to be of a type that allows at least 30% airflow through the enclosure (front and back). ENCLOSURE MINIMUM CLEARANCE Leave a 10.2 cm (4 in.) minimum clearance on all vented sides of the computer to permit the airflow required for proper ventilation. RECOMMENDED ENCLOSURE Do not install your computer in an enclosure that does not allow airflow.
REGULATORY AND ENVIRONMENTAL COMPLIANCE Product related conformity assessment and regulatory authorizations including Product Safety, Electromagnetic Compatibility (EMC), Ergonomics, and Communication Devices relevant to this product may be viewed at www.dell.com/regulatory_compliance. The Regulatory Datasheet for this product is located at http://www.dell.com/regulatory_compliance.
Acoustic Noise Emission Information OptiPlex 3020 MT Component CPU Memory HDD (#, capacity) RMSD Graphics Adapter Test Configuration Intel i5-4570 3.2GHz 8G DD3,1600 x 2pcs WD 1T 3.5inch x2 19 in 1 card reader HD 8570 Declared Sound Power (LWAd) The Declared Noise Emission in accordance with ISO 9296 for the OptiPlex 3020 MT is as follows: (all values LWAd expressed in bels; 1 bel=10 decibels, re 10-12 Watts) Operating Mode Idle HDD Operating CPU Stressed ODD Operating Declared Sound Power(LWAd) 3.8 4.
Acoustic Noise Emission Information OptiPlex 3020 SFF Component CPU Memory HDD (#, capacity) RMSD Graphics Adapter Test Configuration Intel i5-4570 3.2GHz 8G DD3,1600 x 2pcs Seagate 1T 3.