User‘s Guide Dell Monitor Stand with USB 3.
NOTE: A NOTE indicates important information that helps you make better use of your monitor. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc. All rights reserved. Information in this document is subject to change without notice. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
Table of contents Before you begin ....................................................................................... 1 Package contents....................................................................................... 1 Identifying components ........................................................................... 2 Product specifications .............................................................................. 4 Setting up the Dell monitor stand with USB 3.0 dock .......................
Before you begin Package contents Your docking stand ships with all the components shown below. Ensure that you have received all the components and Contact Dell if anything is missing. Stand Riser Base Power Cord USB 3.0 Cable Drivers and Documentation Documentation Drivers and Product Information Guide Dell™ Monitor MonitorStand Stand Dell with USB USB3.0 3.0Dock Dock with MKS14 MKS14 ™ d. ve lI nc 3D .
Identifying components (rear components) 1 2 3 4 5 6 7 Components Description (1) USB 3.0 port with battery-charging function To connect USB devices (USB 1.0, 1.1, 2.0, 3.0 compatible). USB port is compatible for quick-charging BC1.2 compatible devices. (2) USB 3.
Identifying components (side components) 1 2 3 Components Description (1) Media Card slot For Secure Digital, Memory Stick or multimedia card To connect combined headphone and microphone headset To connect USB devices (USB 1.0, 1.1, 2.0, 3.0 compatible) (2) Audio Port (3) USB 3.
Product specifications Video Ports • DisplayPort x 1 (supports DP 1.2) • HDMI x 1 (supports HDMI 1.3) I/O Ports • USB 3.0 downstream x4 (port with supports high current charging up to 1.5 A for BC1.2 compliant device ) • USB 3.
Mechanical • Dimension: Base: 298 mm x 220 mm x 428.2 mm. • Panel mount: Supports Dell Quick release monitor, adapter for use with any VESA compliant monitor up to 27" • Monitor Weight: 5 lb to 14.3 lb (2.3 kg to 6.5 kg) • Pivot: 90° bi-directional • Height Adjustment: 115 mm Minimum System Requirements • Microsoft Windows Vista® (32-bit or 64-bit) • Microsoft Windows 7 (32-bit or 64-bit) • Microsoft Windows 8 (32-bit or 64-bit) • 1 GB of memory • 1.
Setting up the Dell monitor stand with USB 3.0 dock Assembling the docking stand 1 1 2 2 6 Setting up the Dell monitor stand with USB 3.
3 4 5 Setting up the Dell monitor stand with USB 3.
Connect to AC power WARNING! To reduce the risk of electric shock or damage to your equipment: Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the product by unplugging the power cord from the AC outlet. If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature.
Connect the computer To connect the computer to the docking stand: (1) Connect one end of the USB 3.0 cable to the USB 3.0 port on the rear of the docking stand. (2) Connect the other end of the USB 3.0 cable to the USB 3.0 port on the computer. Setting up the Dell monitor stand with USB 3.
Setting up the software Automatic installation (computer must be connected to the Internet) (1) Connect the docking stand to your notebook. (2) Microsoft Windows will start installing the DisplayLink driver automatically. (3) Follow the on-screen instructions until the installation is complete. NOTE: If the driver installation does not automatically start, disconnect the docking stand from your notebook and proceed using ‘Manual Installation”.
Manual installation (1) Insert the included driver CD. (2) Double click on Setup.
Using the software Using DisplayLink Use DisplayLink to configure the display of an extra monitor: In the notification area, click the DisplayLink icon, and select Displaylink Manager. To extend the Windows desktop, click Multiple displays tab, and then select Extend these displays. - or To mirror the primary monitor, click Multiple displays tab, and then select Duplicate these displays. By default, Display 1 is the Mobile PC Display. Display 2 and Display 3 are extended monitors.
Using the docking stand Docking stand guidelines • Operating systems – For optimal performance, use the docking stand with Dell computers running the Windows Vista, Windows 7 or Windows 8 operating system. • Power – To use docking stand features, AC power must be connected to the docking stand and switch turned on.
Connecting USB devices The docking stand has five USB 3.0 ports: two ports at the rear and three ports at the side. Use the port with USB 3.0 type B connector at the rear to connect docking stand to the computer with the USB cable. Use the rest of the USB 3.0 ports to connect optional external USB devices, such as keyboard and mouse. USB 3.0 type B port (to computer) o USB 3.0 port with supports high current charging up to 1.5A for BC1.2 compliant device USB 3.
Connecting multimedia cards The docking stand can also be connected to the following Flash memory card type through the media card slot.
Disconnecting the computer To disconnect the computer from the docking stand, remove the USB cable from the computer.
Troubleshooting Common problems Symptoms and Solutions Possible solutions Symptoms (1) There is no video on the monitor attached to the dock. • Check the video connection cables to the dock. • Unplug from the power supply, wait 10 seconds, and then re-connect to the power supply. (2) The video on the attached monitor is distorted or corrupted. • Check video connection cables. • Check the video resolution under Control Panel > All Control Panel Items > Display> Change Display Setting.
Symptoms and Solutions Suggested solutions Symptoms (6) DisplayLink driver not able to install Get the driver by either: 1. Downloading the latest driver from the DisplayLink website at www.displaylink.com/support. 2. Connect to Windows Update with Docking stand. (by using Wi-Fi or Ethernet port of the notebook) (7) Notebook failed to boot with dock connected. • Remove all USB devices connected to the dock; some unqualified boot devices may cause lock up at boot screen.
Appendix Contact Dell For customers in the United States, call 800-WWW-DELL (800-999- 3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1.
