Release Notes

24 Dell PowerEdge VRTX Networking | Version 1.6
Troubleshooting Flow Chart (Part 2)
Is the MAC
address for NIC
present on the
switch
YES
- Assign IP address to the NIC Port in
the server OS
- Verify Firewall on the blade server OS
allows ping traffic to be received
- Assign an IP address on the same subnet
as the NIC to switch VLAN 1
NO
Can the switch
ping the NICs
IP address
Finish:
Connectivity
established
Try the following steps to re-initialize ports and attempt
successful ping
 shut/no shut switch port
 Disable/enable NIC port in OS
 Restart blade server
 Reseat blade server
 Reload switch (saving running config before reload)
 Set switch to factory default configuration
 Reseat switch (save running config before reload)
 (Last Resort) Power cycle chassis via CMC CLI racadm
chassisaction powercycle command or CMC GUI (shut down
blade servers, then power cycle chassis ,confirm switch is up
before powering on blade servers)
YES
NO
Can the switch
ping the NICs
IP address
YES
Move the blade server to
another slot to determine
slot specific failure.
NO
Back to beginning of flow chart
Continued from first half of chart
***If you have
already done this
contact tech
support
Have you already moved
the blade to another slot
in the VRTX chassis to
test connections?
NO
YES