Administrator Guide

Dell EMC OpenManage Integration with Microsoft Windows Admin
Center
Dell EMC OpenManage Integration with Microsoft Windows Admin Center (OMIMSWAC) extension empowers customers to
break down information silos that threaten their TCO, IT operations. The Dell EMC OpenManage WAC extension enables
streamlined lifecycle management of :
● PowerEdge servers that are supported on Microsoft Windows Server
● Hyper-V, Failover clusters based of PowerEdge servers running on-premises and Azure hybrid environments.
● HCI clusters based of AX nodes part of the Dell EMC-Integrated System for Microsoft Azure Stack HCI - new
hyperconverged infrastructure (HCI) operating system that is delivered as an Azure service.
● HCI clusters based of AX nodes, storage spaces direct ready nodes part of the Dell EMC HCI Solutions for Microsoft
Windows server.
Customers looking for a modern, easy to use in-box tool, browser-based console to manage servers, clusters, and
hyperconverged infrastructure could take advantage of Microsoft Windows Admin Center console. When combined with the
Dell EMC OpenManage Integration offers deep hardware monitoring and enhanced lifecycle management of the servers, nodes,
clusters, and hyperconverged infrastructure.
For more information, see the knowledge base article https://www.dell.com/support/kbdoc/000177828 and for
product documentation https://www.dell.com/support/home/product-support/product/openmanage-integration-microsoft-
windows-admin-center/docs.
Dell EMC OpenManage Integration for VMware vCenter
The Dell EMC OpenManage Integration for VMware vCenter (OMIVV) allows you to monitor, provision, and manage PowerEdge
server hardware and firmware. You can perform these tasks through a dedicated Dell EMC menu that can be accessed directly
through the VMware vCenter console. OMIVV also allows granular control and reporting for the hardware environment using
the same role-based access control model as vCenter. The OpenManage Management Pack for vRealize Operations Manager
is available with OMIVV v4.0 onwards. This helps in checking hardware health and alerting into vRealize operations, which also
includes dashboard and reporting on the server environment.
NOTE:
The Dell EMC Repository Manager integrates with Dell EMC OpenManage Integration for VMware vCenter. The Dell
EMC Repository Manager provides advanced functionality, simplifies the discovery, and deployment of new updates.
You can manage and monitor Dell EMC hardware within the virtualized environment.
● Alerting and monitoring environment for servers and chassis
● Monitoring and reporting for servers and chassis
● Updating firmware on servers, including with vSAN clusters and vSphere Lifecycle Manager
● Deploying enhanced options
For more information, see https://www.dell.com/support/kbdoc/000176981/.
OpenManage Integration with ServiceNow
Dell EMC OpenManage Integration with ServiceNow helps enterprise organizations in improving their operations efficiency. It
bridges the gap between their service and operations management processes. It is a native application within the ServiceNow
platform that provides interface between OpenManage Enterprise infrastructure management capabilities and ServiceNow
service and operations management capabilities. The integration provides automation capabilities to transfer data between these
two platforms, helping operations and service management teams in faster detection, diagnosis and resolution of issues that
impacts the business services and the IT infrastructure health. Also, OpenManage Integration with ServiceNow also integrates
with SupportAssist Enterprise for viewing and tracking the support cases that are raised with Dell Support right from within
the ServiceNow platform. With this integration, operation and service management teams can keep themselves abreast of the
technical support tickets that have been raised with Dell support and track their progress from incident to resolution.
With this integration, you can:
● Synchronize PoweEdge server information between OpenManage Enterprise and ServiceNow Configuration Management
Database (CMDB).
● Monitors alerts for servers
● Create incidents automatically for a critical and warning alerts for servers.
● View and monitor the support tickets that are raised with Dell Support.
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Systems Management Product Overview