Users Guide

iDRAC on blade server is not responding during boot.
Remove and reinsert the server.
Check CMC (not for MX platforms), and OME Modular (Applicable for MX platforms) web interface to see if iDRAC is displayed
as an upgradable component. If it does, follow the instructions in Updating firmware using CMC web interface on page 81
update the firmware.
NOTE: Update feature not applicable for MX platforms.
If the problem persists, contact technical support.
When attempting to boot the managed server, the power indicator is
green, but there is no POST or no video.
This happens due to any of the following conditions:
● Memory is not installed or is inaccessible.
● CPU is not installed or is inaccessible
● Video riser card is missing or not connected properly.
Also, see error messages in iDRAC log using iDRAC web interface or from the server LCD.
Unable to login to iDRAC web interface using Firefox browser on Linux or
Ubuntu. Unable to enter the password.
To resolve this issue, reinstall or upgrade the Firefox browser.
Unable to access iDRAC through USB NIC in SLES and Ubuntu
NOTE: In SLES, set the iDRAC interface to DHCP.
In Ubuntu, use the Netplan utility to configure iDRAC interface into DHCP mode. To configure the DHCP:
1. Use /etc/netplan/01-netcfg.yaml.
2. Specify Yes for iDRAC DHCP.
3. Apply the configuration.
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Frequently asked questions