Administrator Guide

Table Of Contents
Table 104. Details of supportassist (continued)
-sanumberSpecifies the secondary user' s alternate number.
-smailidSpecifies the secondary user' s email address.
-companySpecifies the company name.
-street1Specifies the street address of the company.
-street2Specifies the secondary street address of the company.
-city—Specifies the name of the city.
-stateSpecifies the name of the state.
-countrySpecifies the name of the country.
-zipSpecifies the zip or postal code.
-time—Specifies the time to schedule a supportassist collection in HH:MM 12-hour format.
-domSpecifies the day of the month to schedule a supportassist collection. Valid values are 1-28,
L(Last day) or '*' (default - any day). If -dom option is included in the command, then -wom and -dow
options should not be included.
-wom—Specifies the week of the month to schedule a supportassist collection. Valid values are 1-4,
L(Last week) or '*' (default - any week). If -wom option is included in the command, then only -dow
option should be included. -dom should not be included.
-dow Specifies the day of the week to schedule a supportassist collection. Valid values sunday,
monday,...saturday '*' (default - any day).
-rp Specifies the repeat parameter weekly, or monthly, or quarterly. Weekly is allowed only with
dow parameter. Monthly/quarterly is allowed either with dom or dow and wom together.
Example
To collect the system information data.
racadm supportassist collect
To collect the filtered data.
racadm supportassist collect -filter
To collect the data and export to an FTP share.
racadm supportassist collect -t Debug -l ftp://192.168.10.24/share -u myuser -p mypass
To collect the data and export to a TFTP share.
racadm supportassist collect -t Debug -l tftp://192.168.10.24/share
To collect the data and export to an CIFS share.
racadm supportassist collect -t sysinfo -l //192.168.10.24/share -u myuser -p mypasss
To collect the data and export to a HTTP share.
racadm supportassist collect -t TTYLog -l http://192.168.10.24/share -u myuser -p
mypass
To collect the data and export to an HTTPS share.
racadm supportassist collect -t Debug -l https://192.168.10.24/share -u myuser -p
mypass
To export the last collected supportassist data to an FTP share
racadm supportassist exportlastcollection -l ftp://192.168.10.24/share -u myuser -p
mypass
To collect the data and export to an NFS network share:
racadm supportassist collect -l 10.94.161.103:/supportassist_share
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RACADM Subcommand Details