Owner's Manual

16 Setting Up Dell Online Diagnostics
NOTE: To uninstall the application, run uninstall.sh. This file is located in the
installation directory.
The Online Diagnostics GUI, which is a 32-bit application, does not function
on Red Hat Enterprise Linux (x86_64) systems if Compatibility Arch Support
packages are missing.
Your Red Hat Enterprise Linux (x86_64) system may display the following
message when you try launching Online Diagnostics:
Compatibility Arch Support package(s) [gtk, pango,
and redhat-artwork] is not installed on this
system. For details on installing the package(s)
please refer to the README file.
To resolve the issue, perform the following steps:
1
Run the Red Hat Package Management Utility ( redhat-config-packages ).
2 Select the Compatibility Arch Support check box in the Package
Management
window and click Details . A new window, Compatibility
Arch Support Details
, displays.
3 Select gtk, pango , and redhat-artwork packages for installation and click Close.
4 Click the Update button in the Package Management window.
NOTE: Running multiple instances of Online Diagnostics is not supported.