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Dell Online Diagnostics

Version 2.19.2

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Summary of content (10 pages)

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Dell Online Diagnostics Version 2.19.
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Dell Online Diagnostics, a stand-alone suite of diagnostic programs or test modules allows you to run diagnostic tests on Dell systems in a production environment and helps you ensure maximum uptime of your Dell systems. What’s New New major features  Support for the following systems: - R320 - R420 - R520 - M420 - M520 New Operating Systems support Linux:  Centos 5.5 (x86_64) VMWare:  ESX 4.1 Server Update 2 Virtualization:  Citrix XenServer 6.
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External Storage Enclosures  Dell PowerVault MD1200  Dell PowerVault MD1220 Removable Disk Drives  Dell PowerVault RD1000 Internal SATA Drive Diagnostics for RAID Controllers, SAS Controllers, SCSI Controllers, and the following Attached Hard Drives  PERC H200 Adapter  SAS 6Gbps HBA  PERC H310 Adapter, Mini Blade, Mini Monolithic, and Embedded  PERC H710P Adapter, Mini Blade, and Mini Monolithic  PERC H710 Adapter, Mini Blade, and Mini Monolithic  PERC H810 Adapter  PERC S110 D
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 Microsoft Windows Server 2008 Standard, Enterprise, and Datacenter (x86_64) SP2 editions  Microsoft Windows Server 2008 Core Standard, Enterprise, and Datacenter (x86_64) SP2 editions  Microsoft Windows Storage Server 2008 Express, Workgroup, Standard, and Enterprise editions  Microsoft Windows Small Business Server 2008 Standard and Premium editions  Microsoft Windows Server 2008 Standard, Enterprise, and Datacenter (x86_64) R2 SP1 editions  Microsoft Windows Essential Business Server 200
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Installation On Microsoft Windows Operating Systems To install Dell Online Diagnostics on Windows Operating Systems, do the following: 1. 2. 3. 4. 5. Download the .exe file from support.dell.com or from the Dell Systems Management Tools and Documentation DVD. Launch this application. Choose a directory on your system where you want the extracted files to reside. To use the GUI, run the tool from the Windows Start menu. To use the CLI on Windows, click Start -> Programs -> Online Diagnostics 2.19.
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Notes    Do not update the NIC drivers when you run tests. The tests may produce unexpected results. During the Autoloader Self Test, the Tape Device Self Test displays a warning Data on the media will be destroyed! message at the start. NOTE: This message applies specifically to tape drives and is not valid for Autoloaders. Start a fresh session of Dell Online Diagnostics after installing the Dell components required by Dell Online Diagnostics, so as to benefit from the newly installed components.
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On Windows Operating Systems                  On Windows Small Business Server systems, network administrator is not a full privileged Administrator to run Dell Online Diagnostics Resolution: To run Dell Online Diagnostics on these systems, do the following: 1. Click Start-> Programs-> Online Diagnostics 2.19.2 2. Right click Dell Online Diagnostics GUI or Dell Online Diagnostics CLI 3.
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On Enterprise Linux and ESX Operating Systems               Running the CD/DVD Read Exerciser test on corrupt CD media or on a faulty drive may cause the test to run for a longer duration, and Dell Online Diagnostics may appear to hang. Resolution: Terminate Dell Online Diagnostics and try running the test again in the Quick Test mode.
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          The onboard SATA disks diagnostic tests are not supported. In the Dell Online Diagnostics GUI, the controller and the tests are disabled and the message Diagnostic tests are not supported on the device displays in the Configuration tab. On VMWare, running the pediags idedevdiag --show command does not enumerate the SATA disks. NIC Communication Test may fail if IPv6 is enabled.
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Global Support For information on technical support, visit www.dell.com/contactus. For issues, mail to Support_OnlineDiagnostics@dell.com For information on documentation support, visit support.dell.com/manuals. On the Manuals page, click Software ‐>Serviceability Tools. Click on the specific product on the right‐side to access the documents. Information in this document is subject to change without notice. © 2012 Dell Inc. All rights reserved.